Generate More Qualified Leads with Online Meetings

Customer connections have a huge impact on any business, but even more so for SMB owners and operators. As in-person meeting obstacles like travel distances and scheduling conflicts loom, many have turned to using online meetings and video conferencing solutions to engage with their customers, explore new business opportunities and generate more qualified leads.

After surveying businesses with 250 employees or less, IDG Research Services that business communicators (marketers, trainers and educators) focus intently on these critical customer connections. They also discovered online meetings and video conferencing systems help simplify communication on complex topics and following-up with customers, contributing to the “human factor” of doing business.

Want more insights? Get more survey results, discover other desired applications of online meetings and video conferences and see how even the best technology depends on the human factor in the latest infographic from IDG Research Services and WebEx.

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Online Meetings Increase Productivity with Less Resources

Online meeting tools have literally changed every aspect of the mobile meeting game. The ability to flexibly connect with teams, partners and clients on almost any device can lead to many business gains, especially when it comes to productivity. And even in the face of challenges like different video conferencing formats and network reliability, SMB owners using paid versions of online meeting tools find these they make easier to overcome these challenges.

In a recent survey, IDG Research Services surveyed businesses using paid versions of online meeting services, like WebEx Premium. And while their findings showed that WebEx Premium services users were more likely to count a dispersed workforce or fewer resources as challenges to in-person meetings, they also found these same users cited productivity as a “top business” and personal benefit of using WebEx Premium.

Increased productivity with fewer resources? Yes, it’s possible and a new infographic from IDG Research Services and WebEx takes a colorful and stat-rich glimpse at how WebEx Premium helps SMB owners do more with less.

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Make your online meetings mobile-friendly

A mobile-friendly business is now the status quo. You’ve likely thought about making your business more accessible to your customers on their smartphones and tablets. But can your team meet and collaborate while they’re on the go?

People spend more time on their mobile devices than ever before and have very specific preferences about their mobile experience. Your online meetings should be compatible with all major devices, provide a simple user experience and keep information secure.

The infographic below looks at key reasons to make your online meetings mobile-friendly, and shows how your business can upgrade its strategy to keep employees connected from anywhere.

Does your team have challenges meeting remotely? Tell us your story in the comments.

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5 hurdles to successful online meetings – and how to overcome them

Think about the best meeting you’ve ever attended. What made it so successful? Odds are, your team collaborated, made decisions and moved a project forward. This kind of progress should be the goal any time a meeting is called.

In reality, challenges often arise that keep your meetings from being productive. And some of these roadblocks can be more difficult than others. When expectations are high, it is important to know how to course-correct so your team can reap the benefits of a successful meeting.

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5 ways to personalize your video conferencing

Technology is constantly changing way we work and interact. With rising costs for travel and more demands on everyone’s time, the use of collaboration tools has become the status quo for many teams.

The ability to share your screen (and more) makes the online meeting valuable to businesses looking to increase productivity and lower costs. But does meeting from afar mean a loss of human connection?

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How to get more out of online meetings

There is more to holding meetings online than connecting with folks outside of the office. Being able to meet in real time from anywhere can expand your customer base, increase sales with a more personal approach, strengthen client relationships and improve customer service.

Whether you face difficulties in wrangling attendees, coordinating schedules or traveling to meet in-person, virtual meetings alleviate the headache of making meetings happen and also bring big business benefits.

In this infographic, IDG Research Services and Cisco WebEx take a deep dive on the into how online meetings can help businesses grow.

How do you use online meetings? Let us know in the comments.

 

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online meeting survival guide
The online meeting survival guide: 4 troubleshooting tips

It’s important to be prepared for any meeting — and online meetings are no exception. The value of video conferencing and webinars is well established. But online meetings have different things to consider than when meeting in-person.

Users responding to an IDG Research Services survey cited technology challenges, reliability of network connections, and participant engagement as the top obstacles that they face when collaborating online.

This survival guide will help you address issues before they arise to ensure your organization gains the full benefits of online meetings.

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work life marathon
Work-Life Balance is a Marathon – Not a Sprint

I wake up each morning at 4:30 a.m., often hitting the pavement for a run. It’s early, but these mornings motivate me and are a great time to think. And the other day, I realized that starting my day with a workout is a critical part of achieving the work/life balance that my family and I need.

I also realized this balance is definitely not a sprint, but a daily and personal marathon that takes practice, discipline and thoughtful planning.

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Stable Companies Gain a Competitive Edge with Online Meetings

Not everyone wants to become a business behemoth. Some small and medium businesses (SMBs) that have carved out their own niche in a competitive business scene are content with continuing on their current trajectory.

Stable businesses like these rely heavily on the strength of customer relationships and meetings are their “go-to” way to foster them. And with good reason; according to IDG Research Services, 43 percent of respondents said meetings improve customer/client service. But since face-to-face meetings pose inevitable challenges, more SMBs are leveraging online meetings to complement – or completely replace – in-person gatherings.

What challenges do SMBs face when it comes to in-person meetings and how are online meetings alleviating them? Get the answers to these questions – and other rich insights – in a new infographic from IDG Research Services.

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Better Business Opportunities through Online Meetings

Meetings are a necessity of business. They provide employees a platform to enhance relationships achieve goals, improve productivity and more. But if your team isn’t equipped with the right tools to meet remotely, those meetings can mean missed opportunities. The right online meeting and video conferencing solutions can mean better outcomes for employees and the organization as a whole.

Today’s work environment creates a new set of challenges for the professionals responsible for choosing the tools that keep a business running. Online meeting tools need to be easy to manage, but also fit the pressures of a mobile workforce, rising demands on productivity and the need to keep to costs down.

Work/life balance also plays a role. A recent survey from IDG Research Services and Cisco WebEx revealed that 44% of those responsible for delivering resources to their co-workers mentioned achieving a healthy work/life balance as a top challenge to holding in-person meetings.

When employees are enabled to do their jobs better, businesses can overcome obstacles like poor productivity and slow-decision making. And the most agile companies can use these surface-level benefits to propel their business forward to new opportunities, more revenue and higher levels of achievement.

In a newly released white paper, “Enabling Business Opportunities with Online Meetings and Video Conferencing,” takes a deeper dive into the minds of professionals who hold key resource positions within their teams, the challenges in-person meetings present them, and the endless possibilities online meetings and video conferencing platforms enable.

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Selling Tools Of The Trade: What Are The Must-Haves?

In sales, charisma and a high-wattage smile can never steer you wrong. However, modern sales pros know that understanding customer business challenges – and effectively mapping product offerings that solve them – are the best trade “secrets.”

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How to Stay Productive using WebEx

Most days, I spring out of bed, ready to greet the world. There’s nothing better than crossing items off my to-do list and the sense of satisfaction that comes along with it.

But, some days get the best of me. If I’m not prepared, I can find myself at the end of a long day wondering where all of my time went.

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Infographic: Is Your Marketing Suffering from Content Fatigue?

Marketers are looking for ways to stand out in the crowd and many are using online content to reach their customers with the right message in real time. In fact, the Content Marketing Institute found that 76% of B2B marketers plan to produce more content this year than the year prior.

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