3 Moments of Clarity through Video Meetings

Sometimes you get so used to things just working that you forget about the amazing convenience of the tools we now have at our fingertips. As part of the Cisco WebEx team, I experience that more than most when it comes to video meetings. On a daily basis, I collaborate with people located across town, across the country, and also across the world. Of course, with video, we’re able to connect face-to-face, which helps develop our relationships and we can make decisions faster – not to mention we cut down on travel costs. This is when I had a few moments of clarity – at the airport, where I was able to appreciate the tools at my fingertips that helped me look like a professional.

I was scheduled to return from a conference on the same morning that I was leading a quarterly project meeting with the global team.  While it would be a busy day, I should have had enough time after landing to get to the office and lead the presentation from one of the conference rooms.

As you may have guessed, that’s not how things worked out. My morning layover flight wasn’t delayed — it was cancelled. I knew I couldn’t reschedule the meeting — it had to happen that day. I knew I’d be fine, though, presenting from my mobile phone from the airport.

 

Moment of clarity number 1: Confidence in my meeting tool
It could have been a major setback. It would have been a major setback if it hadn’t been for the ease of using Cisco WebEx. I had zero anxiety about a situation that would surely be ulcer-inducing for most.

While I sat in the terminal, I noticed a man a couple of seats away who seemed to be having a work-related conversation. There he was, preparing to join a meeting from the airport. And he wasn’t using Cisco WebEx. Things went OK. His meeting got started a few minutes late because he couldn’t find the meeting codes, another participant had to download a plug-in, and he said he couldn’t share his video from his mobile phone, but overall it wasn’t too bad.

Moment of clarity number 2.  Makes me look professional
This guy was trying to position his new one-man design shop as an established, trusted company. It was almost time for my meeting to start, so I couldn’t stick around to find out how it went. As I went to find my own quiet space, I had a renewed pride that I get to work with Cisco WebEx. It’s a reliable product that comes with a reputation of professionalism, so I could depend on it.

Moment of clarity number 3. Simplicity – Started the meeting on time
I joined the meeting with a click of a button in my phone app — not just on time, but a few minutes early!  For my meetings with Cisco WebEx, I don’t have to worry about those issues. It just works.

One of our partners in London, Sheila, entered the meeting from her Skype for Business account, because Cisco WebEx meetings integrates seamlessly with the third-party solution.

Shameless plug: Cisco WebEx is built to provide excellent audio and high quality video, so — even though I was at the airport on my mobile phone — it felt like I was presenting in person. The team joining from the office was able to start my meeting in my personal room before I even joined because I gave them alternate host privilege. It was easy to see everyone’s expressions, so I could tell when I needed to provide additional detail or clarification.

While I didn’t enjoy the delay flying home, the experience allowed me to appreciate what I take for granted so often. Whether your team is spread across the globe or sitting in separate corners of the same city, an established video conferencing tool that provides reliable and secure service is important to look like a true professional. Cisco WebEx is simple. I connected to my meeting smoothly in a single click, so I could focus on what matters: Leading a successful meeting for my colleagues.

Learn more about Cisco WebEx video meeting capabilities.

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#CiscoChat: Lead Your Team into the Future of Collaboration

Business magic happens when teams have the freedom and space to bring their best work to life.  When you have great meetings, brilliant ideas are shared, plans are made, and work moves forward. That’s what we like to call #MeetBrilliant.

But to make all this happen, you need a strategy. During our @WebEx #CiscoChat on Twitter in July,  Cisco’s own Jens Meggers, talk about the future of business collaboration, shared tips on getting mobile meetings right, and discussed the importance of creating a great user experience for employees.

As Cisco’s Senior Vice President and General Manager for the Cloud Collaboration Technology Group (CCTG), Jens is responsible for managing Cisco’s cloud-focused portfolio of voice, video, and web conferencing that delivers a robust and scalable infrastructure to millions of customers.

Jens believes that great leaders understand that their job is enable their teams to be successful and produce great results, not the other way around. By adopting this new mode of thinking, leaders can bring their business into the future of collaboration. One where technology is seamless, automated and intelligent technology connects helps employees get their job done without getting in the way.

Check Jens’ unique perspective in his Two Minute Take video and catch the highlights from our #CiscoChat in the recap below! Have your own brilliant meeting tips? Share them in the comments or give us a shout at @WebEx on Twitter.

 

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Work Smarter On-the-Go

Staying in the loop with work can sometimes be a challenge. And if you work on-the-go, it can be even harder to stay on top of email, attend every meeting, and get face time with your team. But if you have the right technology, being mobile doesn’t mean you have to miss out.

James Cho, our inside sales manager, gives his own Two Minute Take on how he stays productive when bouncing from meeting to meeting throughout the work week. He uses Cisco Spark and WebEx to connect with his team – with his pup Scooter in tow.

Learn how world travelers, commuters and remote workers can stay up-to-date with Cisco Spark from anywhere.

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How to Unplug on Your Summer Vacation

It’s a yearly tradition in our family. We pack up our camping gear and make one last frantic run through the local grocery store before we head into High Sierra Music Festival. Bring your sleeping bag and join our family to disconnect from your 9-5 responsibilities. Oh, and don’t worry about bringing your phone; you won’t need it out here.

I treasure this annual chance to disconnect, but I also understand the hesitation to do so. The business world is more connected than ever before. I know the feeling of not wanting to miss a thing, especially with how face-paced today’s work world can be – “What if I miss a cool marketing opportunity with my team?” It’s like work FOMO.

But the technology that tempts us to constantly connect also gives us the freedom to take a break:

  • Collaboration tools mean that I can trust my team to jump on any time-sensitive opportunities without missing a beat.
  • With the right tools, everything will be waiting for you when you return. Your teams can record meetings with WebEx so you can jump in without missing a beat.
  • With Cisco Spark, everything you need to catch up is in one place. Find where you left off and scroll down – it’s that easy to get up to speed.

It might seem like even if you can step away from work, your mind will always be at the office. Check out these tips to overcome the temptation to take the worries of work with you.

Before you go:

  • Communicate with your team. Let them know when you’ll be heading out and getting back.
  • Recap and fill your teams in on the status of your projects.
  • Leave contact information to connect people who may need to find the right resource.
  • Make a note about your trip in the Cisco Spark space associated with those campaigns. It’ll be easy to pick up where you left off.
  • Set your ‘out of office’ in email and in Cisco Spark. Be sure to include when you’ll return and a contact to answer any immediate questions.

When you get back:

  • Block off an hour of time to get caught up. Reserve time on your own calendar to read emails, scroll through Cisco Spark, and watch any recorded WebEx meetings.
  • Connect with your teams for any high priority messages.
  • Let your Cisco Spark spaces know you’re back and catching up. Use this time to ease back into work.
  • Keep your vacation photos handy! Take breaks during the day to remember the great times with your family.

Being able to relax, recharge and get a new perspective is going to help you a lot more than chiming in on small things during your time off. Be brave and don’t check email; maybe even turn off your phone!

Enjoy the show, enjoy the music. You literally earned it.

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Faster Collaboration for Global Teams

When an opportunity presents itself, great teams know that collaboration is essential to bringing the best work to life. But when your team is located across the globe, staying on the same page can feel like an uphill battle.

Nate Franklin, a product marketing manager, works with an integrated global team on cutting-edge, fast-paced projects. In his Two Minute Take, Nate talks about how the right technology tools keep work-streams moving quickly, and his team’s unique culture alive.

Learn how to bring teams closer together with real-time connections through Cisco Spark and WebEx, so you can work seamlessly with people across the world.

 

Learn more about how Cisco WebEx and Cisco Spark work together.

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Small Changes, Big Productivity

If your team needs a big boost in productivity, you don’t have to overhaul all your tools to get results. Finding small changes in the way you collaborate and communicate can make a big impact.

In her Two Minute Take, technical adviser Mackenzie Guy shares simple advice on combining your collaboration apps to keep everything in one place. Instead of spending time learning new skills or replacing entire systems, your team can focus on work and let the app do the heavy-lifting.

A few simple tweaks can go a long way when it comes to productivity. Cisco Spark lets you keep what works, and unify your collaboration experience.

 

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The future of digital teamwork: 5 ways to get ahead

Advances in how we work, where we work and the tools we use to get the jobs done have opened new opportunities for collaboration across continents. As meetings move from cramped boardrooms to virtual settings around the world, organizations that adapt will build the foundation for success in the workplace of the future.

More than 40% of organizations say they exchange financial information during virtual meetings and through digital channels. As sensitive information like customer data and patient info speeds around the world, security and control are more important than ever. And just as technology tackles security, so too does it work to meet the needs – ever-growing and changing – of the organizations powered by Cisco. Almost half of organizations say they need to be available at all times and 66% of organizations say a solution that isn’t scalable doesn’t work for them.

Is it possible to connect the world’s organizations quickly and securely for the best possible virtual workflow? With Cisco Spark, a cloud-enabled UC service, business of all sizes can maximize the benefits of digital teamwork via a single platform. Click through the guide below to get started.

 

 

 

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Why We Love Video Conferencing and You Should Too

 Years ago, there was a TV game show that tapped into its contestants’ deepest fears – snakes, bugs, heights, you name it – and placed them in situations where they had to come face-to-face with them. In the end, they walked away with a bit of cash, making it worth their while. And while most aren’t forced to confront their greatest fears during the work day, there is a one part of it that seems to strike a chord of fear.

Video conferencing. (cue dramatic music)

From worrying about how they look on video to public speaking anxiety, people seem to want to “call it in” more often than they wish to hop on a video conference. But in a 2016 study, Wainhouse Research found that approximately 90% of all respondents had used video conferencing at least once in the prior month. So it’s safe to say it’s not going anywhere anytime soon.

Though I’ll be the first to admit that I wasn’t always a video conferencing fan, I’m now proud to say I’m now a full-fledged advocate. But if you find yourself still a bit shy of declaring your love for this platform, then read on to see the top three reasons our team loves video conferencing and you should too.

Reason 1: Face-to-Face Connections Matter

 I work from home at least three days a week and if a meeting falls on one of those days, sure – I could easily call in. But, there’s something a bit disconnected about collaborating with essential team members over the phone. Facial expressions and body language go a long way in communicating, and an audio-only experience means you miss out on big cues from your team.

The face-to-face connections I’m able to establish with my teams when we use WebEx for example, are critical for establishing strong team rapport. Video conferencing encourages engagement and also foster a community of togetherness.

Reason 2: Finding Focus is Easier

Raise your hand if you’ve ever stolen a moment to daydream or multi-task on a conference call! Yes – my hand is up too. But as I’ve embraced video conferencing, I’ve become more focused in my meetings, because I can see my teams and they can see me.

While some people shy away from video conferencing for this exact reason, it’s more of a selling point to me because it encourages everyone to be as focused as possible to accomplish meeting goals.

Reason 3: Because Real-Time Should Be An Option for Everything

At any given point during the day, I can use a variety of apps to change my home thermostat setting, order household essentials or even send flowers to my wife – all in real-time. And when you’re working with others, ideas can fly fast and furious. So why not share those ideas and follow-up details, in real-time too?

With video conferencing, you can.

Instead of a dreaded flurry of emails, presentations and updates in my inbox after a conference call, I take full advantage of Cisco Spark’s real time sharing options. In my team’s own private Spark room, we use real-time messaging to always stay in the loop with each other. And the Cisco Spark Board feature lets us literally sketch out all of our creative ideas – even a stick-figure Picasso like myself – all in real-time.

As I said – I’m a full-fledged video conference meeting fan. And I know I have some fellow ones out there. Leave me a comment and share why you love video conference too.

 

 

 

 

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Does Your Team #MeetBrilliant?

Leaders understand their teams better than anyone and that business magic happens when they have the freedom and space to bring their best work to life. When you have great meetings,  brilliant ideas are shared, plans are made, and work moves forward. That’s what we like to call #MeetBrilliant.

Now, we’re pairing WebEx Meeting Center with another powerful tool, empowering your teams to create, share and do more whenever and wherever inspiration may strike.

With the addition of Cisco Spark to WebEx Meeting Center, teams now have access to secure, reliable workspaces in the cloud. With the power to meet in personal workrooms with unique URLs, teams can now join work sessions, message one another, upload files and even engage with interactive “whiteboarding” to visualize new concepts. All while still using the crystal-clear video and audio of WebEx Meeting Center.

Imagine all of the possibilities when work moves at the speed of your team. When ideas can be shared in real-time and feedback can be instantaneous. When you can simply answer a phone to join a meeting without the hassles passwords and access codes. When your teams can count on Cisco security, reliability and service.

It’s time to move beyond imagining and embrace the realities. Take advantage of our 30-day free trial of Cisco Meeting Center with Cisco Spark and give your teams the tools and space they need for brilliant meetings.

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3 work styles that might be hurting your business

The number of available communication and collaboration tools has exploded over recent years, keeping team members connected and working together across city, state and even country. But while nearly half of those recently surveyed by Forrester Consulting reported that they need technology to connect with their colleagues, nearly all of them have had that technology fail them at some point.

Can you say work stall?

For teams to accomplish anything using these online communication tools, reliable, secure and compatible systems that alleviate communication obstacles are an absolute must. Unsure how unreliable, insecure and incompatible systems can derail a team’s progress? Take a look at the checklist in the “3 Work Styles That Might be Hurting Your Business” to identify – and fix – the technology causes that make a team less productive.

 

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Make your online meetings mobile-friendly

A mobile-friendly business is now the status quo. You’ve likely thought about making your business more accessible to your customers on their smartphones and tablets. But can your team meet and collaborate while they’re on the go?

People spend more time on their mobile devices than ever before and have very specific preferences about their mobile experience. Your online meetings should be compatible with all major devices, provide a simple user experience and keep information secure.

The infographic below looks at key reasons to make your online meetings mobile-friendly, and shows how your business can upgrade its strategy to keep employees connected from anywhere.

Does your team have challenges meeting remotely? Tell us your story in the comments.

mobile-friendly-meetings

 

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5 hurdles to successful online meetings – and how to overcome them

Think about the best meeting you’ve ever attended. What made it so successful? Odds are, your team collaborated, made decisions and moved a project forward. This kind of progress should be the goal any time a meeting is called.

In reality, challenges often arise that keep your meetings from being productive. And some of these roadblocks can be more difficult than others. When expectations are high, it is important to know how to course-correct so your team can reap the benefits of a successful meeting.

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5 ways to personalize your video conferencing

Technology is constantly changing way we work and interact. With rising costs for travel and more demands on everyone’s time, the use of collaboration tools has become the status quo for many teams.

The ability to share your screen (and more) makes the online meeting valuable to businesses looking to increase productivity and lower costs. But does meeting from afar mean a loss of human connection?

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