Jayesh Patel

VP & GM of imimobile

Jay is VP & GM of imimobile (part of Webex) and joined Cisco in 2021 when IMImobile PLC was acquired by Cisco for $730m. Jay helped start the company in 2003 and as CEO led it to a successful IPO in 2014. The imimobile business unit will focus on delivering the world’s best customer experiences through its platform and solutions whilst working with Webex to combine relevant technologies and create the most comprehensive CXaaS offering in the market.

Jay is an experienced technology executive with over 25 years’ commercial experience through operational, investment and advisory roles. He has had a successful career working with fast growth businesses and has served as both an executive and non-executive director on the boards of both private and public companies over the last 20 years.

Previously, he was the co-founder of venture capital firm Spark Ventures PLC, where he led several successful investments, restructurings and exits in the technology sector across digital media and publishing, B2B software and B2C eCommerce. He has also worked in corporate finance roles at UBS Warburg and BSkyB and qualified as a Chartered Accountant with KPMG. He has an MBA from INSEAD and an Economics degree from LSE.

Delivering a better customer experience AND helping the planet
Every interaction counts with enterprise CPaaS