Find Success in 2017 with a Message that Matters

As a kid, I dreamed of being a VP at a bank. After all, everyone had a “safe” job in my family and it seemed like the right path to follow. But since I was five years old and made my first $.10 selling a drawing to my neighbor, an entrepreneurial spirit has always lived inside me. Today, I admit to being a bit obsessed with helping entrepreneurs achieve success, which is why I was so honored to take part in a recent WebEx webinar, “Find Success in 2017 with a Message that Matters.”

While that’s a pretty big title, the webinar focused on one thing – discovering the one word that helps entrepreneurs nail down their passion, their purpose and their personal motto for 2017 and beyond.

My one word came to me in a point during my life when I was experiencing a lot of success – but found that something was missing. After a bit of reflection, I discovered that writing down the things that were important to me spoke a lot to my core values and “believe” was the word that popped off the page.  Believe is a huge concept to try to box into one thought and I did consider adding something to it. But regardless of what business I’m running today or where I may be in the next decade, I know I will always believe in what I’m doing and who I’m working with. So believe it was.

In the spirit of helping others, I wanted to create a blue print that would help others find their word and create a more powerful impact on their lives as well as their businesses. On the webinar, I outlined how the one word is not just a resolution for 2017, but it’s about what an entrepreneur is about and who they are. I also shared how to find your “one word” by listing all of the things in the world that make you happy – from songs to books to family and hobbies – and finding the connective tissue between them that helps you find your word.

The webinar was a lot of fun and a great exploration of how to put your one word to work this year. But if you missed it, no worries. Catch the replay here.

Be sure to follow me on Twitter @EvanCarmichael and tell me your one word and how you’ll use it to make 2017 your best year yet.

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Generate More Qualified Leads with Online Meetings

Customer connections have a huge impact on any business, but even more so for SMB owners and operators. As in-person meeting obstacles like travel distances and scheduling conflicts loom, many have turned to using online meetings and video conferencing solutions to engage with their customers, explore new business opportunities and generate more qualified leads.

After surveying businesses with 250 employees or less, IDG Research Services that business communicators (marketers, trainers and educators) focus intently on these critical customer connections. They also discovered online meetings and video conferencing systems help simplify communication on complex topics and following-up with customers, contributing to the “human factor” of doing business.

Want more insights? Get more survey results, discover other desired applications of online meetings and video conferences and see how even the best technology depends on the human factor in the latest infographic from IDG Research Services and WebEx.

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Online Meetings Increase Productivity with Less Resources

Online meeting tools have literally changed every aspect of the mobile meeting game. The ability to flexibly connect with teams, partners and clients on almost any device can lead to many business gains, especially when it comes to productivity. And even in the face of challenges like different video conferencing formats and network reliability, SMB owners using paid versions of online meeting tools find these they make easier to overcome these challenges.

In a recent survey, IDG Research Services surveyed businesses using paid versions of online meeting services, like WebEx Premium. And while their findings showed that WebEx Premium services users were more likely to count a dispersed workforce or fewer resources as challenges to in-person meetings, they also found these same users cited productivity as a “top business” and personal benefit of using WebEx Premium.

Increased productivity with fewer resources? Yes, it’s possible and a new infographic from IDG Research Services and WebEx takes a colorful and stat-rich glimpse at how WebEx Premium helps SMB owners do more with less.

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Our Favorite Moments in 2016

It’s that time of the year, folks! We’re taking a look back at 2016 to reminisce about our favorite WebEx moments on social media, on our blog, and in the news. From big product announcement to pranks on Twitter, these were definitely some moments to remember.

Gartner names Cisco a Leader in the Magic Quadrant for Web Conferencing

There’s a reason WebEx is trusted to host 20 million meetings each month!

For the 8th time, Cisco WebEx was recognized by Gartner, the world’s leading IT technology and research and advisory company, as a leader in the Web Conferencing Magic Quadrant. Gartner reports that Leaders in this year’s Magic Quadrant have robust, scalable products with a wide range of features, a large installed base, acceptable financial performance and good distribution.

This is a huge honor and we couldn’t be more proud of our team for making WebEx one of the top tools in the industry. View the full report here.

Experts schooled us on productivity

 This year, we launched a webinar series featuring experts from a range of disciplines. We wanted to bring our followers some valuable lessons on staying productive and make the most of collaboration tools. The results were awesome.

Big thanks to all the presenters who shared their expertise during fun, interactive presentations! If you missed the webinars this year, you can catch up on webinars hub and follow along in 2017.

Cisco Spark kept us talking

We love the collaboration WebEx enables, and Cisco Spark lets you do even more.

As the all-inclusive platform for everything teams need to message, collaborate, meet and call, Cisco Spark “sparked” its own news during the year. Taking center-stage as Cisco’s chat platform, Cisco Spark news at Cisco’s Partner Summit revealed new capabilities that had the industry buzzing in 2017.

Look out for more news in January.

You fell for it on April Fool’s Day

Last but not least, our favorite moment on social media this year had us laughing out loud. On April Fool’s Day, we “launched” WebEx, a phony set of filters to help you “enhance your presence” during a video conference.

All jokes aside, we know our followers are online meeting pros who know how to put their best face forward. We just can’t resist a good prank every now and then.

Here’s to another great year in the books! Look out for more collaboration, innovation and fun in 2017.

 *Gartner, Inc., Magic Quadrant for Web Conferencing, Adam Preset, Mike Fasciani, Whit Andrews, November 10, 2016. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available from Cisco here

 Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose

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online meeting survival guide
The online meeting survival guide: 4 troubleshooting tips

It’s important to be prepared for any meeting — and online meetings are no exception. The value of video conferencing and webinars is well established. But online meetings have different things to consider than when meeting in-person.

Users responding to an IDG Research Services survey cited technology challenges, reliability of network connections, and participant engagement as the top obstacles that they face when collaborating online.

This survival guide will help you address issues before they arise to ensure your organization gains the full benefits of online meetings.

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Art of the follow up
The art of the follow-up: 3 ways to engage clients

Every sales professional has experienced the frustration of the follow-up to a meeting — the unanswered voice messages, wasted emails, or the “not interested” replies. Traditional follow-up techniques often fail because they don’t feel personal enough to the customer. Meanwhile, reaching out to prospects in-person isn’t always practical because on-site meeting invites may be costly or inefficient.

In a recent IDG survey, 44% of respondents cited travel delays, costs, or impact to productivity as the top hurdles they encounter when meeting with business colleagues in person.1 So how do you reach your prospects in the most costeffective way? Many companies are turning to online meeting and video conferencing tools to overcome these challenges.

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Don’t make your meeting a snoozer

Are meetings a “soul sucking waste of time,” as a columnist for the British newspaper The Guardian suggests?

They could be if they’re unproductive, boring, too many of them, or all of the above. The solution may lie in technology, if used properly. “Technology is essential to innovating the conference call and boosting staff engagement,” according to a Harvard Business Review column.

Video, for instance, may enhance “connectedness between participants” and help them see reactions to one another’s ideas.3 Specific online or video conferencing features that may improve overall engagement include the ability to view multiple video feeds, screen sharing capabilities, document editing, or whiteboard tools and mobile accessibility.

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Scale and Reliability Make Online Meetings Work

Everyone loves binge watching their favorite Netflix shows or catching up on viral YouTube videos. And few things are more annoying than the disruption of a video feed buffering. But after the stream is back, your show has usually only been delayed for a few seconds and picks up where you left off. But when it comes to real-time content shared in an online meeting, a one- or two-second delay could mean missing a key point, relevant remark, or even your cue to chime.

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Web Conferencing Fires Up Ignyte’s Consulting Business

In the fast-paced, deadline-driven world of marketing, helping clients achieve their business goals is how marketing organizations like California-based Ignyte Marketing Group build their reputation.

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Case Study: Global Team Connections Minus IT Headaches

As the sole IT administrator for thousands of users across a network of eight offices, the last thing Mike Conway needed was unreliable video conferencing. Especially in the fast-paced marketing industry – where teams are mobile, deadlines are crucial and communication is critical.

Mike Conway, Area Technical Manager, is constantly on the move during the day at Golin, a global communications, media and digital marketing firm. With so many users dispersed across so many offices, Mike and his team needed a solution that was not only easy to manage, but also one that was scalable to the unique needs of individual offices.

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Three Ways to Create Better Collaboration for Global Teams

In the year 2000, when I was working at a start-up here in Silicon Valley, there were 15 of us, all co-located in the same space. And we were from all over the world. In those days, everyone had to move to the same geography in order to work together. Sometimes that made it difficult to hire the best people – if a candidate couldn’t or wouldn’t move, we had to pass and hire the next best person.

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Cisco WebEx Highest in Execution and Furthest in Vision

In business, the brands that exist and evolve to meet customer needs are the ones that remain market leaders. Recently recognized as such a leader in Gartner’s Magic Quadrant for Web Conferencing, Cisco’s WebEx product continues to impress.

Gartner’s Magic Quadrant for Web Conferencing recognized Cisco and its WebEx product as “a leader” within the marketplace, naming its “Completeness of Vision” and “Ability to Execute” as defining factors. In a crowded and competitive field, more than 71 million people attended a WebEx meeting in the last month, using them to connect with clients, prospects, remote team members and mobile workers, creating the face-to-face “feel” that moves businesses forward, while transcending borders, language barriers and time zones that can serve as obstacles.

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Announcing WebEx Business Suite 30

Enhanced, simplified and connective. These are just a few reasons why our team is excited to announce the launch of WebEx Business Suite 30, affectionately known as WBS 30.

Prior to the WBS 30 release, we totally changed the way WebEx looks and feels for meeting attendees. Personal Rooms were added, and we set out to make things a lot simpler and even fun to use – and our users’ response was overwhelmingly positive.

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