Customer Stories

Discover how organizations of all sizes are leveraging the power of Webex to successfully navigate the future of work.
  • Customer Experience
  • Customer Stories
  • Hybrid Work

Unifying Collaboration and Customer Experience: The Power of the Cisco and Webex as a Single Vendor Solution

In today’s fast-paced business environment, the seamless integration of collaboration tools and customer experience platforms is not just a convenience—it’s…

2 weeks ago
  • Collaboration Devices
  • Customer Experience
  • Customer Stories
  • Hybrid Work

Webex Earns TrustRadius 2024 Top Rated Awards for Webex Contact Center, Webex Suite, and Cisco Devices

Webex Contact Center, Webex Suite, and Cisco devices all received 2024 Top Rated Awards from TrustRadius. The TrustRadius Top Rated…

4 weeks ago
  • Customer Experience
  • Customer Stories
  • Hybrid Work
  • Innovation

Nominations for the 2024 Webex Customer Awards are Open!

Hold on to your seats, because we’re about to lift the curtain on something truly phenomenal! The moment has arrived:…

1 month ago
  • Customer Stories
  • Hybrid Work
  • Innovation

Webex remains #1 in the G2 2024 Spring Report in multiple categories

We are thrilled to announce that Webex remains the #1 webinar and event management platform, and mobile event app in…

1 month ago
  • Customer Stories
  • Hybrid Work

Cisco named a Customers’ Choice in 2024 Gartner Peer Insights™ Voice of the Customer for Meeting Solutions

We’re excited to share that Cisco was recently named a 2024 Customers’ Choice in the Meeting Solutions category. According to…

2 months ago
  • Customer Experience
  • Customer Stories
  • Hybrid Work

How Webex customers leverage Cisco AI Assistant to transform hybrid work and CX

Table of Contents: AI Assistant that works for today’s hybrid teams Transform agent and customer experience with AI Assistant Unlocking…

3 months ago
  • Customer Stories

How Webex supports virtual patient care around the world

The healthcare industry faced significant challenges in recent years, many of which stemmed from the global health crisis. From securing…

4 months ago
  • Customer Stories
  • Hybrid Work
  • Innovation

A spotlight on Webex customer success stories across Europe

Reimagining collaboration: Spotlight on 5 Webex customers Cisco Live 2024 EMEA kicks off in Amsterdam on February 5-9, and we…

4 months ago
  • Customer Stories

What’s new with Webex’s rich Partner Ecosystem?

Webex has spent many years building a deep, rich & broad Partner Ecosystem, and you may be asking "So what's…

7 months ago
  • Customer Stories
  • Hybrid Work

How Financial Services Organizations Use Webex to Improve Customer Experience and Hybrid Work

In recent years, the financial services industry has undergone many changes, ranging from tumultuous economic conditions to heightened customer expectations.…

9 months ago