Engineering

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  • Engineering

Real-Time Media | An Introduction to Challenges for Video Conferencing

Welcome to the Real-Time Media blog series. In this ongoing series, we aim to deliver comprehensive and insightful primers on…

1 day ago
  • Engineering

Adoption of Chaos Engineering in Webex Contact Center

In this post, we're going to explore how chaos engineering helped us to ensure the resiliency of the Cisco Webex…

10 months ago
  • Engineering

The Azure AD Wizard App for provisioning

While talking with Webex customers, we learned customers are facing problems on-boarding from Azure AD. We have built a new…

1 year ago
  • Engineering
  • Innovation

Behind the Innovation of Webex Hologram

Webex Hologram AR VR When we introduced Webex Hologram — our real-time, photorealistic holographic collaboration solution—we showed you that hybrid…

1 year ago
  • Engineering
  • Innovation

Humans are complicated. Webex Hologram embraces that.

Seven years ago, my team set out to create something truly disruptive—something that would transform hybrid work and collaboration as…

1 year ago
  • Engineering

Internationalization of the Japanese Webex Assistant

In April, our team celebrated the long-awaited release of Webex Assistant for Devices in Japanese. Since then, we have seen…

2 years ago
  • Engineering

How we taught new languages to Webex Assistant

Last month our team celebrated the release of Webex Assistant for Devices in our fifth language, Japanese. Just three years…

2 years ago
  • Engineering

Post-processing in automatic speech recognition systems

Introduction Automatic Speech Recognition (ASR) systems provide text transcriptions. Usually, it’s a sequence of words. Cisco uses ASR systems to…

2 years ago
  • Engineering

What’s new with entity resolution in MindMeld?

Introduction Entity resolution (ER) is the process of disambiguating an entity. It’s achieved by mapping a textual mention to the…

3 years ago
  • Customer Stories
  • Engineering

Lessons from SolarWinds – Evaluating third-party libraries

Here's an outline of many of the considerations Senior engineer on the Mindmeld team used to evaluate libraries for the…

3 years ago