Seven years ago, my team set out to create something truly disruptive—something that would transform hybrid work and collaboration as…
In April, our team celebrated the long-awaited release of Webex Assistant for Devices in Japanese. Since then, we have seen…
Last month our team celebrated the release of Webex Assistant for Devices in our fifth language, Japanese. Just three years…
Introduction Automatic Speech Recognition (ASR) systems provide text transcriptions. Usually, it’s a sequence of words. Cisco uses ASR systems to…
Introduction Entity resolution (ER) is the process of disambiguating an entity. It’s achieved by mapping a textual mention to the…
Here's an outline of many of the considerations Senior engineer on the Mindmeld team used to evaluate libraries for the…
In a conversation, one can make requests, ask questions, give orders, make promises, give thanks, offer apologies, and so on.…
Ritvik Shrivastava, a machine learning engineer who recently celebrated his first anniversary with the MindMeld team, shares his experience of…
Webex Auto Configuration is the world’s first auto-setup to provide optimized and premium video meeting display experiences. This integration saves…
Webex Certification assures that a 3rd party vendor product meets or exceeds certain performance standards, as established by extensive test…
Webex is rolling out the AV1 video codec into production early next year, bringing our media quality to the next…
A data-driven framework for analyzing user satisfaction with Cisco Webex Assistant.
As every IT department around the globe executed their business continuity plans, Webex’s criticality to our customers and its utilization…
Hear an overview of key concepts for leveraging NLP in production applications like voice assistants, question answering, search, topic summarization,…
Here's how to understand your users despite your Automatic Speech Recognition (ASR)’s bad hearing
In this post, we’ll take a look at our newest blueprint — a conversational assistant for common personal banking use…
We're bringing MindMeld technology to Cisco’s products to make them smarter, more natural, and easier to use.
Here's what developers can learn from what went wrong with an authentication vulnerability to avoid making similar mistakes in other…
Learn how Webex uses fuzzing and machine learning as one more way to help prevent security issues.