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  • Calling Reimagined and Easier Than Ever with Webex
Cloud Calling, Collaboration

Calling Reimagined and Easier Than Ever with Webex

Dec 17, 2020 — Lorrissa Horton

The WebexOne series highlights a wave of Webex innovation to drive experiences that are 10x better than in-person interactions, help organizations collaborate seamlessly, and transform their employees and customer experiences to power an inclusive future for all.

At WebexOne, we announced the all new Webex and how we are bringing it all together for a seamless collaboration experience. We are creating 10x better than in-person interactions every day.

Webex is Making Calling Easier and More Accessible Than Ever

If you didn’t know, we connect 1.2B people worldwide every month over phone calls. We are so honored to be powering those conversations. From the palm of your hand with Webex, you can call, message, meet and more – keeping you fully connected so you can get work done regardless of where you are.

Introducing Cisco Calling Plans

Cisco is making it easier to buy everything you need for Calling. We’re excited to expand our PSTN options to include services directly from Cisco through the Cisco Calling plan. Learn more.

In case you missed it, we recently enhanced our Cisco Collaboration Flex Plan with options to step into powerful business Calling solutions and more.

If you are new to Webex, you can sign up for free today on Webex.com. Overall, we are excited to continuously make it easy to get the best Webex has to offer across our entire portfolio through Webex.com.

Elevating the Calling Experience   

Recently, I shared my new vision of evolving the Calling experience from hearing to seeing and doing. It’s about bringing the power of the Webex platform together to enable Calling that can easily move into full-featured meeting or advance collaboration like whiteboarding. This vision appears to be timely given the accelerated adoption of video with remote work and distance learning. Over the last nine months, it has become the norm for loved ones to interact over video.

Imagine, using Webex to make a phone call to a local retailer, automatically moving into a full-featured video experience so you can see the product, and finishing off by completing your purchase. All of this, in a single phone call. Also imagine, your business offering video IVR to enhance your previous audio only menu – streamlining your customers’ ability to access the right person in your business faster. We’re also enhancing the hold experience, no more boring music, instead they would experience streaming video and voice ads.

These enhanced features provide a more efficient and rich interaction for your customers.

The new possibilities with Calling in Webex are endless and can expand across the 1 billion knowledge workers and 2 billion field and frontline workers today. We can evolve the Calling experience for retailers, healthcare workers, government, education, manufacturing and more. Changing the game of how we communicate with a simple phone call and evolving it into a richer and more meaningful experience.

I can’t wait to see how we help people communicate more clearly through phone calls on Webex.

Learn more by getting started for free

Learn More

What’s new in Webex: December 2020

Webex App Hub: The Premier Collaboration App Ecosystem To Help You Get Stuff Done

Cisco Collaboration Flex Plan Now Includes Cisco Calling Plans and Better Together Security + Collaboration Offers

What’s So NEW about the All New Webex?

Enabling Smart Hybrid Work Experiences — For Everyone, Anywhere

Catch up on all of Lorrissa’s blogs

Resources

Cisco Announces Wave of Webex Innovation to Drive 10x Better Than In-Person Experiences and Much More [News Release]

Cisco Announces Three New Webex Devices To Empower the Remote Worker and Enable a Safe Return to Office [News Release]

Cisco Doubles Down on Webex Ecosystem and Accelerates Webex App Hub, Enabling a Seamless Experience Between the Platforms You Love [News Release]

Best Practices: How to Work Remotely [Online Class]

Moving UC to the Cloud [Webex Calling Demo]

Webex recognized as a video conferencing leader by Aragon
Aug 10, 2022 — Shilpi Sneha

Webex recognized as a leader for Collaborative Meeting Services
Aug 9, 2022 — Manav Tandon

Webex hosts GAAD events to emphasize the importance of accessibility
Aug 8, 2022 — Cheryl Couris

Transforming enterprise contact centers: The Architecture for Cloud Experiences
Aug 4, 2022 — Fernando Mousinho

Webex and Female Founder Collective: partnering to empower women entrepreneurs
Aug 1, 2022 — Aruna Ravichandran

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