Categories: Cloud Calling Collaboration

Top 5 Reasons Your Organization Needs Cisco Webex Calling with Multiplatform Phones

Cisco Webex Calling —Voice Communication is Key

The workplace is changing. International teams are common, spread across multiple sites, making real-time collaboration more important than ever. With Cisco Webex Calling, voice communication is key to getting business done.

Customers often ask me why I should choose Cisco MPP (Multiplatform phones) IP Phones to go along with my Webex Calling solution. My answer? They offer superior audio quality, design, features, manageability and security that work hand-in hand with Cisco Webex Calling to offer you the best all-around calling and IT management experience. Customers agree and have made Cisco the #1 provider of IP phones in the world.

Need more convincing? Here is my list of the top 5 reasons Cisco Webex Calling is better with Cisco IP Phones:

1. Deployments are Easier and Cost Effective

The Cisco teams who built the Webex Calling platform synchronize their releases with the MPP teams to develop exciting new features such as the Global Discovery Service (GDS) which enables easy and cost effective phone distribution and provisioning. With GDS, partners and customers can deliver phones to end user locations without having to go through a long cycle of pre-staging. The cost savings and convenience offered by GDS removes much of the hassle of setting up new phones and helps increase the number of installs that may be performed at any given time.

2. Security Runs Deep

Cisco meets and exceeds the toughest security standards including, encrypted media, Transport Layer Security 1.2 and a full suite of protective layers that put users at ease when conducting mission critical business on MPP Phones and Webex Calling. Because Cisco Webex Calling and Cisco MPP phones are tightly integrated, we can utilize the latest ciphers on the phones, built into our most recent phone firmware, to provide a more secure solution – closing security holes and reducing the risk of denial of service attacks. This provides end users a security blanket by knowing their calls are secure and any attack on their network will not come through the phone.

3. It’s All About the Experience

We offer a variety of phones with a range of features and price points targeted to meet specific buyer’s needs and use cases.

The 10-line Cisco 8800 Series IP Phones are the right size to fit on any desk and let users comfortably work with concurrent calls on all 10 lines. The high-end design of screen layout and interaction of the phones’ feature keys are the secret that made these phones famous in movies, on TV and installed on the desks of the most powerful and influential people worldwide. Add Key Expansion Modules, and the user can manage calls for their entire department or organization. Offer a video phone, and now you’re making remote workers feel closer to colleagues who are across town or across an ocean.

Cisco IP Phone 6861 with Multiplatform Firmware

The 8800 series phones also offer an award winning accessibility feature for visually-impaired users that audibly calls out the name of each feature, function or caller ID that appears on the phone so that users feels confident that they are selecting their desired item.

Many of these advantages are not limited to the top of line models, the Cisco 6800 and 7800 Series IP Phones are elegantly designed for use by those who work with fewer calls, but who enjoy working with an effective user experience to optimize their productivity.

All MPP phones are built with a full spectrum of codecs for crystal clear voice on all models and high definition video on the video phones.

4. Smart Phone Integration

As workforce mobility increases, integration with mobile devices becomes critical. The 8800 series includes Bluetooth-based Intelligent Proximity that enables a smart phone to pair to select 8800 series phones and use the desk phone’s audio in a similar way to how you can use your smart phone on your car’s audio system. There is no need to ask the other person on the call to wait so they can be called back on a land line, the audio sounds great coming from the 8800 series phone.

5. Headset Integration

The Cisco Headset 500 series is the perfect match to enjoy a first-class overall headset audio experience. The 500 series offers wired and wireless models designed for workers in open workspaces so they can be more productive with best-in-class noise isolation, vibrant audio, exceptional comfort and proven reliability.

All of this is the result of a finely coordinated development and support strategy that combines the best parts of Cisco Webex Calling, MPP phones, and headsets to deliver the best experience you could ask for.

Looking to the Future

Going forward, Webex Calling with MPP intends to offer advanced serviceability features such as a remote Software Development Kit (remoteSDK) that will enable your service provider to manage your phones remotely and securely without taking up your users’ valuable time.

Through the use of data analytic tools, your service provider will have the ability to collect data to enable their staff to proactively identify and remedy potential trouble on your system before your end-users realize anything may be going wrong. These types of proactive and remote services will help make sure your business critical communications are available when you need them most.

Click to learn more about Cisco IP Phones with Multiplatform Firmware

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Published by
John Reeder

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