Categories: Cloud Calling Collaboration Devices

A new way to buy Webex: Agency

Expanding Webex’s reach

At Cisco we are proud of the products we build, but the ultimate satisfaction comes from seeing these products in the hands of our customers. We are constantly looking for ways to democratize access to our solutions, and Webex is no exception. How can we bring the most successful collaboration platform on the planet within reach of more users?

Until now, the primary way businesses could acquire the Webex portfolio was through our value-added reseller network. That changes today– with the addition of a new selling motion! Through this opportunity, Cisco addresses the unique needs of first-time customers looking to incorporate cloud collaboration products and services into their day to day.

Agency: A new Cisco Collaboration route to market

Today, I’m excited to share that Cisco has partnered with Intelisys, our first master agent. This new relationship between Cisco and Intelisys enables customers to purchase our market leading cloud Webex portfolio – Calling, Meetings, Messaging and Devices delivered through a simple, direct experience.

Agency is an entirely different process compared to our existing routes to market. When working with an agent, companies can learn about Webex from their trusted advisors, who will then connect them with Cisco for fulfillment of the entire solution. For customers, they receive a speedy process, can work directly with Cisco, and purchase world class solutions with ease. In the end, customers can trust that Cisco will deliver the best products and services for the right price. It really is that simple.

The process is simple for customers and partners. Any partner that submits a quote should receive a response from Cisco within a few hours from the time of the request. Even better, partners do not need to worry about billing capabilities or technical resources.

Exciting Collaboration Inclusions in the Agency Offer

Webex now offers leading cloud services and select devices: IP Phones, headsets and video endpoints through agents. Yes, the same platform that powers hundreds of millions of users worldwide is now easier – much easier – to get. Do you want to brag about using the same solution as McLaren race cars, the US Congress or The Ellen DeGeneres Show? You now can.

Webex Meetings provides a hassle-free video conferencing solution that just works. Customers can enjoy HD Video and audio, easy screen sharing, third-party video support, recording storage and calendar integrations.

Webex Calling is a complete and connected cloud phone service that integrates with your collaboration tools. Webex provides a phone number and a powerful calling system to make and receive calls to your business, on any device.

  • Webex Meetings and Calling can be purchased separately but is even more powerful when purchased together, for extra savings. With either option, customers can purchase additional add-ons: device registration, recording storage, and much more!

Webex Messaging is included in every Webex plan to make teamwork your best work. With Messaging, teams always stay connected, keep projects on track and never miss a detail.

Calling, meetings and messaging are all powered by a single App that customers can deploy on their desktops and mobile devices.


The experience is always better when hardware and software work together for seamless collaboration and high productivity. To complement the Webex platform, customers can purchase select cloud devices fit for any workspace such as:

  • IP Phones:
    • 6800 Multi-Platform Phone Series (6851, 6861, 6871)
    • 8800 Multi-Platform Phone Series (8841, 8851, 8865)
    • Conference Phone 7832
    • DECT Multi-Platform Phone 6823
  • Headsets (521, 522, 730)
  • Webex Video Endpoints: Desk Camera, Desk Pro, Room USB

This portfolio can be used anywhere – car dealerships, retail stores, manufacturing sites, banks, you name it! Cisco provides customers with a specifically tailored offer of carefully selected collaboration products – simple to use, easy to deploy and provide the same great experience.


Enabling an inclusive opportunity for all

With the addition of the agency route, new customers now have a great way to learn and access the Webex cloud portfolio with quick transactions, products for every use case, and a seamless experience anytime, anywhere. We are thrilled to bring Webex solutions to market with our new partnership with Intelisys first.

Webex is on a mission to support and enable a productive hybrid workplace. Webex solutions and products bring people together, and agency is another step in powering an inclusive future for all.

Want to know more about the Cisco Partner Program and agency? Check out Marc Surplus’ blog.

Interested in becoming an Intelisys Sales Partner? Visit Become a Sales Partner or Contact Intelisys at (800) 615-8330.

Want to learn more about Webex, visit

Learn more

Webex Calling now includes expanded call recording capabilities

What’s new in Webex: June 2021

Webex: Bringing accessibility, usability, and inclusivity to the forefront


Published by
Fernando Mousinho

Recent Posts

  • Customer Experience

Enabling powerful Contact Center and Calling capabilities with the flexibility of the Webex portfolio

The pandemic changed everything – even the way enterprises think of on-premises versus cloud solutions.…

4 days ago
  • Video Conferencing

George Takei and Webex gather your inspiring messages to share in deep space

After Webex joined NASA’s Artemis I mission as part of the Callisto technology demonstration, we…

4 days ago
  • Hybrid Work

24 Days of Amazingness with Webex

Happy December and Happy Holidays! This month, we will be sharing 24 ways Webex continues…

5 days ago
  • Collaboration Devices

RoomOS for Cisco Devices: What’s new

RoomOS is the ultimate operating system powering hybrid work. From the boardroom to the home…

6 days ago
  • Cloud Calling

Supercharge your business growth with cloud calling

Despite extensive and often successful efforts around digital transformation, there is still one technology area…

6 days ago
  • Cloud Calling

Cisco is named a Leader for Webex in the 2022 Gartner® UCaaS Magic Quadrant™

This week, Gartner® published their 2022 Magic Quadrant™ for Unified Communications as a Service (UCaaS)…

6 days ago