Categories: Collaboration Collaboration Devices

Futurizing Work Around People with the Help of Intelligent Technologies

Intelligent Technologies are Influencing the Future of Work

Advanced technologies will profoundly impact the way people work, where they work, and how they connect with customers and colleagues. With artificial intelligence (AI) and machine learning, augmented and virtual reality (AR/VR), and the internet of things (IoT), the line between the physical and virtual work environment is blurring, and the workplace is becoming more virtual.

Sixty-three percent of the 319 executives recently surveyed by Harvard Business Review Analytic Services say that increasing productivity is the strategic goal that informs which technologies get chosen at their organizations. To realize this productivity wave, organizations are transforming their structures and workflows to mirror the distributed nature of work, an effort, in turn, made possible by new technologies. Intelligent technologies such as AI, AR/VR, and the sensor technologies behind the IoT are changing business models, organizational structures, and, above all, the way workers collaborate and make decisions.

Lack on Integration of Intelligent Technologies

But organizations face several challenges, including the siloing of data and the failure to integrate intelligent technologies’ growing diversity properly. The workforce itself presents executives with an odd dilemma—how do organizations accommodate the various work styles of the five generations that now comprise the labor pool? The nature of work is morphing, too. People want to roam, whether it’s switching jobs often or striking out on their own as part of the gig economy. Organizations find themselves having to cater to both structured and unstructured environments.

Redefining Work With Intelligent Technologies

As a result, navigating the road ahead means marshaling intelligent technologies and integrating them to work together to help executives increase employee productivity, acquire talent, and optimize for the future of work, whether it’s in a physical workplace or done remotely. The process not only depends on technological execution but instilling a culture of engagement when it comes to workers and customers within the organization. In other words, workers must not just adopt technology but embrace it and grow with it.

Highlights of the Report

      • 65% of survey respondents say that business process automation using intelligent technologies will have the most significant impact on productivity over the next three years
      • 54% say improved integration across key systems and workflows will help teams collaborate better
      • 52% say automating mundane tasks with intelligent technologies will help them become more efficient
      • 51% say they currently use or want to use artificial intelligence to create an intelligent office environment and drive workspace efficiencies

To learn more about what’s on the minds of executives, how intelligent technologies are influencing the Future of Work, and how to redefine work with intelligent technologies read the detailed Harvard Business Review Analytics Survey report.

Learn more about the future of work

Learn More

What is the Future of Work?

Industry First Future of Work Maturity Assessment Tool

The Future of Work: Optimism as Companies Move Forward

Published by
Aditya Mohta

Recent Posts

  • Customer Experience

How AI is shaping the future of contact center operations

“Meet the New Boss, Same as the Old Boss” At the end of “Won’t Get…

2 days ago
  • Collaboration Devices
  • Hybrid Work
  • Innovation

The AI-Powered Webex Suite | Built for any industry and workstyle

In today’s hybrid work, having a robust collaboration solution at home, office, or on the…

3 days ago
  • Hybrid Work
  • Innovation

Webex Integration Partners embrace the power of AI at Cisco Live Amsterdam

The atmosphere was electric at the Cisco Live event in Amsterdam this month, fueled by…

2 weeks ago
  • Cloud Calling
  • Collaboration
  • Hybrid Work

Cloud Calling Simplified with the New Webex Calling Adoption Guidebook

The cloud has transformed how we work, and phone calls are no exception. Seamlessly integrating…

2 weeks ago
  • Customer Stories
  • Hybrid Work
  • Video Conferencing

How Webex supports virtual patient care around the world

The healthcare industry faced significant challenges in recent years, many of which stemmed from the…

2 weeks ago
  • Hybrid Work
  • Video Conferencing

Webex and Meraki | Advanced troubleshooting for a better meetings experience

In the era of widespread cloud communication adoption, IT admins face the challenge of ensuring…

2 weeks ago