Categories: Customer Experience

Webex Contact Center named a Chrome Enterprise Recommended solution by Google

Google recently announced the expansion of one of its key recommended partner programs to include contact center solutions, and we’re pleased to share that Webex Contact Center was selected as one of the first products that addressed the rigorous standards outlined to be a part of the program. Chrome Enterprise Recommended is Google’s partner program that showcases third-party solutions optimized on Chrome OS. Partners included in the program have worked with Google to extend their product’s functionality, quality, security, and end user experience. This marks the third Cisco product given the Chrome Enterprise Recommended designation, including the Webex App, Cisco Duo, and now Webex Contact Center.

With Chrome OS now being the second most popular choice of operating system worldwide,1 business-critical software solutions that are optimized for use on Chrome OS have distinct advantages.

Webex Contact Center’s best-of-breed cloud platform architecture with Chrome’s fast, secure operating system brings your business innovation, flexibility, scalability, and agility without sacrificing security.

Webex Contact Center with Chrome OS provides a secure, trusted solution that enables organizations to provide exceptional customer experiences

The intuitive, customizable Webex Contact Center agent desktop plus Chrome OS makes it quick and easy to deploy and manage, allowing agents to work from anywhere.

See Webex Contact Center in action in the Chrome OS in the demo video below.

With cloud-based Webex Contact Center and Chrome OS, businesses can:

  • Improve customer satisfaction with 24/7 AI-powered self-service capabilities
  • Stem customer churn and increase lifetime value with personalized interactions
  • Get agents up to speed with faster deployment on Chrome OS and management simplicity
  • Protect business and customer information with Chrome OS’ built-in proactive protection from viruses, ransomware, and employee negligence

Webex Contact Center joins the Webex App and Cisco Duo Security as Chrome Enterprise Recommended solutions

With Webex Contact Center, you can also give agents instant access to other subject matter experts in their organization with the integrated Webex App that includes all-in-one messaging, meetings, and calling.

Enterprises can also count on market-leading remote workforce security natively integrated with Chrome OS with Cisco Duo to confidently block unauthorized access and ensure your workforce remains productive from any location.

Ready to get started?

Talk to an expert about how Webex Contact Center can become part of your enterprise solution with Chrome OS.

Additional Resources

Chrome Enterprise Recommended Program Welcomes Webex App [Blog]

Secure Access to your Google Chrome Enterprise with Cisco’s Duo Security [Blog]

 

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Published by
Ted Phipps

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