{"id":19096,"date":"2021-06-14T06:02:08","date_gmt":"2021-06-14T13:02:08","guid":{"rendered":"https:\/\/cisco2393.wpengine.com\/unterstutzung-von-frontline-mitarbeitern-mit-webex-expert-on-demand\/"},"modified":"2021-07-23T14:49:22","modified_gmt":"2021-07-23T21:49:22","slug":"unterstutzung-von-frontline-mitarbeitern-mit-webex-expert-on-demand","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/de\/zusammenarbeit\/videokonferenzen\/unterstutzung-von-frontline-mitarbeitern-mit-webex-expert-on-demand\/","title":{"rendered":"Unterst\u00fctzung von Frontline-Mitarbeitern mit Webex Expert on Demand"},"content":{"rendered":"

Der Anstieg der Telearbeit beschleunigt neue Trends am Arbeitsplatz. Im Gegensatz zu Mitarbeitern am Schreibtisch sind \u201eFrontline-Mitarbeiter\u201c in ihrem Arbeitsbereich st\u00e4ndig in Bewegung. Die Frontline-Mitarbeiter des neuen Zeitalters ben\u00f6tigen eine Technologie, die es ihnen erm\u00f6glicht, zu jeder Zeit, mit jeder Person und \u00fcberall zu arbeiten.<\/p>\n

Frontline-Mitarbeiter sind in abgelegenen und rauen Umgebungen im Einsatz und benutzen ihre H\u00e4nde nicht zum Tippen, sondern um Probleme physisch zu l\u00f6sen. Viele kritische Branchen, die Frontline-Mitarbeiter besch\u00e4ftigen, pr\u00fcfen moderne Tools f\u00fcr Zusammenarbeit, mit denen sie ein hohes Ma\u00df an betrieblicher Effizienz, Produktivit\u00e4t und Kostenoptimierung gew\u00e4hrleisten k\u00f6nnen.<\/p>\n

Webex Expert on Demand<\/strong><\/h2>\n

In dieser neuen \u00c4ra erm\u00f6glicht Webex Expert on Demand mit Assisted-Reality-Ger\u00e4ten auch f\u00fcr Frontline-Mitarbeiter eine schnellere und intelligentere Art der Zusammenarbeit. Expert on Demand bietet den vollen Funktionsumfang von Webex und unterst\u00fctzt so die unternehmensweite Zusammenarbeit f\u00fcr Remote-Teams und Frontline-Mitarbeiter.<\/p>\n

Die Webex-Integration in RealWear, einen Anbieter von Hardware f\u00fcr Assisted Reality (AR), erleichtert die digitale Transformation und die Business Continuity in verschiedenen Branchen. Bediener und Techniker vor Ort k\u00f6nnen Ger\u00e4te unter Anleitung von Experten auf der ganzen Welt \u00fcberwachen und warten. Hersteller k\u00f6nnen Fachexperten in Echtzeit hinzuziehen, um Prozesse zu optimieren und die Qualit\u00e4t der Ergebnisse zu verbessern. Und medizinische Fachkr\u00e4fte haben mehr Zeit f\u00fcr die Patienten, w\u00e4hrend sie bei der Pflege aus der Ferne von Spezialisten unterst\u00fctzt werden.<\/p>\n


\n \"Webex
\n<\/a><\/p>\n

Webex auf einem neuen Niveau dank Assisted Reality<\/strong><\/h2>\n

Webex Expert on Demand auf dem RealWear HMT-1 <\/a>(Head Mounted Tablet) bietet eine freih\u00e4ndige und sprachgesteuerte Erfahrung nach dem Prinzip \u201eReality-First, Digital-Second\u201c. Die Frontline-Mitarbeiter befinden sich voll und ganz in der Situation, sehen einen Bildschirm im direkten Blickfeld und k\u00f6nnen alle notwendigen Informationen abrufen.<\/p>\n

Frontline-Mitarbeiter haben die M\u00f6glichkeit, an geplanten Webex-Meetings teilzunehmen oder Ad-hoc-Anrufe mit scharfen und stabilen Videos mit elektronischer Bildstabilisierung zu initiieren. Dar\u00fcber hinaus k\u00f6nnen Benutzer mithilfe von Head-Tracking-Bewegungen und Sprachbefehlen Details erfassen und Anmerkungen verwenden, um Probleme zu lokalisieren, ohne ihre H\u00e4nde benutzen zu m\u00fcssen. W\u00e4hrend Experten Anweisungen erteilen und ihre Bildschirminhalte teilen, k\u00f6nnen Frontline-Mitarbeiter einfach durch das geteilte Dokument navigieren und bei Bedarf hinein- und herauszoomen.<\/p>\n


\n \"RealWear
\n<\/a><\/p>\n

Wir stellen neue Funktionen zur Verf\u00fcgung, die die Arbeitsabl\u00e4ufe der Frontline-Mitarbeiter vereinfachen. Durch die Partnerschaft mit Augmentir <\/a>wird die KI-gest\u00fctzte Connected Worker Platform mit Webex vereint und Expert on Demand liefert eine leistungsstarke L\u00f6sung, die Frontline-Mitarbeiter mit erweiterten Arbeitsanweisungen bei ihren t\u00e4glichen Aufgaben intelligent anleitet und per Remote-Support unterst\u00fctzt.<\/p>\n


\n \"Mann,
\n<\/a><\/p>\n

Einsatz in der Praxis<\/strong><\/h2>\n

Eine vollst\u00e4ndig vernetzte Belegschaft ist entscheidend f\u00fcr die Aufrechterhaltung des Gesch\u00e4ftsbetriebs und die Business Continuity. Mithilfe von Webex Expert on Demand verbindet das \u00f6sterreichische Unternehmen Hirschmann Automotive<\/a> geografisch verteilte Serviceteams mit Ausr\u00fcstung, um die Reparaturdauer zu verk\u00fcrzen und die Erstbehebungsrate zu steigern. Gleichzeitig soll die Anzahl der Entsendungen verringert werden.<\/p>\n

https:\/\/youtu.be\/rbzLOQlkWJE<\/p>\n

Dairy Farmers of America<\/a> (DFA), ein gro\u00dfer Lebensmittelproduzent und -hersteller, nutzt Expert on Demand, um Wissensl\u00fccken zu schlie\u00dfen. Arbeiter in der Fabrikhalle werden mit der Werksleitung oder Experten an anderen Standorten verbunden und haben die H\u00e4nde zum Arbeiten frei, da sie kein Smartphone oder Tablet halten m\u00fcssen.<\/p>\n

Webex Expert on Demand bringt Live-Interaktionen zwischen Menschen in eine Welt, in der jedes Unternehmen Probleme l\u00f6sen, die Effizienz steigern und seine Abl\u00e4ufe intelligenter gestalten muss. Dar\u00fcber hinaus bietet freih\u00e4ndige Remote-Zusammenarbeit den Vorteil, dass Mitarbeiter ihre Augen nicht abwenden m\u00fcssen und ihre Umgebung im Blick behalten, w\u00e4hrend sie aus der Ferne Anweisungen in Echtzeit erhalten. Webex Expert on Demand bietet einzigartige M\u00f6glichkeiten f\u00fcr sichere und bessere Ergebnisse, die zuvor nicht m\u00f6glich gewesen w\u00e4ren.<\/p>\n

Sie m\u00f6chten mehr erfahren oder interessieren sich f\u00fcr einen 30-t\u00e4gigen Test? Dann klicken Sie hier.<\/a><\/p><\/blockquote>\n

Weitere Informationen<\/strong><\/p>\n

Neuerungen in Webex: Juni 2021<\/a><\/p>\n

Webex-Partnerschaften und -Integrationen f\u00fcr hybrides Arbeiten<\/a><\/p>\n

Einf\u00fchrung neuer Innovationen f\u00fcr das Zeitalter der hybriden Arbeit<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Webex Expert on Demand bietet einzigartige M\u00f6glichkeiten f\u00fcr sichere und bessere Ergebnisse, die zuvor nicht m\u00f6glich gewesen w\u00e4ren.<\/p>\n","protected":false},"author":5410,"featured_media":19100,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[1494,5263],"tags":[3851,15232,4733,2079],"class_list":["post-19096","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-videokonferenzen","category-zusammenarbeit","tag-collaboration-solutions","tag-collaboration-solutions-de","tag-kunstliche-intelligenz","tag-tools-fur-die-zusammenarbeit"],"acf":[],"yoast_head":"\nUnterst\u00fctzung von Frontline-Mitarbeitern mit Webex Expert on Demand | Webex Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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In this role, he is responsible for product strategy and enabling strong partnerships across different industries such as Education, Government, Healthcare, and Broadcast(Media), including Expert-on-Demand for frontline workers. Prior to this role, Kedar led the Healthcare Interoperability and Cloud Platform charters at GE. He spent a number of years at Microsoft working on products and solutions including Dynamics 365 and Azure. He serves as the Co-Chair of Healthcare Industry guild, Steering committee member and Advisory council member for several Industry bodies including the HL7\u00ae FHIR\u00ae Argonaut project to advance industry adoption of interoperability standards. Kedar holds an MS in Computer Science and an MBA from Columbia Business School.","url":"https:\/\/blog.webex.com\/de\/contributors\/kganta\/"}]}},"_links":{"self":[{"href":"https:\/\/blog.webex.com\/de\/wp-json\/wp\/v2\/posts\/19096","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.webex.com\/de\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.webex.com\/de\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.webex.com\/de\/wp-json\/wp\/v2\/users\/5410"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.webex.com\/de\/wp-json\/wp\/v2\/comments?post=19096"}],"version-history":[{"count":0,"href":"https:\/\/blog.webex.com\/de\/wp-json\/wp\/v2\/posts\/19096\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.webex.com\/de\/wp-json\/wp\/v2\/media\/19100"}],"wp:attachment":[{"href":"https:\/\/blog.webex.com\/de\/wp-json\/wp\/v2\/media?parent=19096"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.webex.com\/de\/wp-json\/wp\/v2\/categories?post=19096"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.webex.com\/de\/wp-json\/wp\/v2\/tags?post=19096"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}