{"id":377827,"date":"2021-10-14T14:20:20","date_gmt":"2021-10-14T21:20:20","guid":{"rendered":"https:\/\/blog.webex.com\/uncategorized-de\/losen-sie-schwerwiegende-zwischenfalle-im-handumdrehen-mit-webex-fur-servicenow\/"},"modified":"2021-10-14T14:20:20","modified_gmt":"2021-10-14T21:20:20","slug":"losen-sie-schwerwiegende-zwischenfalle-im-handumdrehen-mit-webex-fur-servicenow","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/de\/zusammenarbeit\/videokonferenzen\/losen-sie-schwerwiegende-zwischenfalle-im-handumdrehen-mit-webex-fur-servicenow\/","title":{"rendered":"L\u00f6sen Sie schwerwiegende Zwischenf\u00e4lle im Handumdrehen mit Webex ..."},"content":{"rendered":"

Ein effektives St\u00f6rfallmanagement erfordert kontinuierliche Kommunikation und Zusammenarbeit sowohl intern innerhalb des Reaktionsteams und der Stakeholder als auch mit Mitarbeitern oder Kunden. Wenn es um wertvolle Sekunden geht, darf sich Ihre Reaktionszeit nicht durch das st\u00e4ndige Wechseln zwischen Tools verlangsamen, denn dadurch wird die Produktivit\u00e4t gehemmt und die Zeit bis zur Problembehebung verl\u00e4ngert.<\/p>\n

Aus den oben genannten Gr\u00fcnden ist es entscheidend, dass Ihre L\u00f6sung f\u00fcr die Reaktion auf Zwischenf\u00e4lle in die von Ihnen gew\u00e4hlten Tools f\u00fcr die Zusammenarbeit integriert wird. Das Webex-Integrationen-Team ist erfreut und voller Stolz, dass es das Ergebnis einer engen Zusammenarbeit mit ServiceNow verk\u00fcnden darf: Der neue Notify Webex Connector optimiert den Managementprozess f\u00fcr schwerwiegende Zwischenf\u00e4lle durch ein integriertes Meetingerlebnis, mit welchem das Verlassen der ServiceNow\u00ae-Anwendung f\u00fcr das Management schwerwiegender Zwischenf\u00e4lle \u00fcberfl\u00fcssig wird.<\/p>\n


\n \"\"
\n<\/a><\/p>\n

St\u00f6rfallmanager k\u00f6nnen jetzt direkt von der Management-Workbench f\u00fcr schwerwiegende Zwischenf\u00e4lle Webex-Konferenzen erstellen, wichtige Personen hinzuf\u00fcgen und an einem Meeting teilnehmen oder es starten.<\/p>\n

Sobald die Konferenz begonnen hat, erm\u00f6glicht ServiceNow den Zugriff auf Informationen wie beispielsweise aktive Konferenzteilnehmer nahezu in Echtzeit.<\/p>\n


\n \"\"
\n<\/a><\/p>\n


\n \"\"
\n<\/a><\/p>\n

Prozessautomatisierung in Bezug auf Zusammenarbeit<\/h2>\n

Um das integrierte Meetingerlebnis, das auf der ServiceNow-Benutzeroberfl\u00e4che verf\u00fcgbar ist, zu aktivieren, wurde au\u00dferdem ein verbesserter Webex-Teams-Spoke-Hub f\u00fcr die Integration von ServiceNow ver\u00f6ffentlicht, der neun neue meetingbezogenen Aktionen beinhaltet. Alle, egal ob Pro-Code-Entwickler, Low-Code-Administratoren oder No-Code-Analytiker k\u00f6nnen jetzt automatisierte Workflows f\u00fcr jeden Anwendungsfall in einer anwenderfreundlichen Low-Code\/No-Code-Benutzeroberfl\u00e4che erstellen, welche Webex-Aktionen einschlie\u00dft und somit ein au\u00dfergew\u00f6hnliches Ma\u00df an Flexibilit\u00e4t und Zeitersparnis bietet.<\/p>\n

So erhalten Sie die App<\/h2>\n

Beziehen Sie den Notify Webex Connector \u00fcber den ServiceNow Store<\/a><\/p><\/blockquote>\n

Mehr erfahren<\/strong><\/p>\n

Webex Share ist jetzt noch besser: Webex Share k\u00fcndigt die Unterst\u00fctzung von Digital Signage und der drahtlosen Freigabe f\u00fcr G\u00e4ste an<\/a><\/p>\n

Webex Share ist jetzt noch besser (Teil 2)<\/a><\/p>\n

Haben Sie den Kopf in den Wolken? Ein Meilenstein auf dem Weg zur umfassenden Headset-Verwaltung<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Ein effektives St\u00f6rfallmanagement erfordert kontinuierliche Kommunikation und Zusammenarbeit sowohl intern innerhalb des Reaktionsteams und der Stakeholder als auch mit Mitarbeitern […]<\/p>\n","protected":false},"author":5497,"featured_media":374704,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[1494,5263],"tags":[3907,10311],"class_list":["post-377827","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-videokonferenzen","category-zusammenarbeit","tag-data-loss-prevention","tag-data-loss-prevention-de"],"acf":[],"yoast_head":"\nL\u00f6sen Sie schwerwiegende Zwischenf\u00e4lle im Handumdrehen mit Webex f\u00fcr ServiceNow | Webex Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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