Jamie Romanin

Jamie Romanin

Jamie Romanin, Head of Webex Customer Experience Practice, Asia Pacific, Japan and Greater China

Jamie has spent more than 20 years successfully delivering growth for multi‐national IT&T companies across Asia Pacific.

His leadership experience and technical expertise in cloud-based technologies gives him invaluable insight into how to effectively use innovation and technology to shape and grow businesses.

As the Head of Webex Customer Experience Practice, Asia Pacific, Japan & Greater China at Cisco, he is focused on helping companies turn their contact centers into strategic assets for their businesses.

Parte 2: Webex permite que los agentes del centro de contacto prosperen en la era del trabajo híbrido
Parte 1: Webex permite que los agentes del centro de contacto prosperen en la era del trabajo híbrido
La innovación de los centros de contacto en la “era del cliente”
Integrar el poder de los datos en los centros de contacto para crear superagentes