Tags: Blogs de Cisco, Cisco uc-one saas, Cisco Webex collaboration portfolio, Experiencia del usuario, innovative ideas to improve customer experience, UC-One SaaS, UC-One SaaS Collaboration, webex teams
With the Cisco acquisition of BroadSoft in February 2018, we promised that this partnership would result in incredible products for service provider partners and end customers. The strategy underlying this promise was simple – leverage the BroadSoft global, market share leading BroadWorks calling platform with the market-leading Cisco Webex collaboration portfolio to create magical customer experiences, enhance service provider competitiveness, and expand revenue opportunities.
Today, We Are Announcing…
UC-One SaaS Collaboration Features are Now Driven by the Webex Teams Messaging Engine Bringing New Benefits to End Users
In addition to the above benefits, UC-One SaaS now employs a new simplified and enhanced user experience. This brings the best of the Webex Teams collaboration design to UC-One SaaS across all devices including mobile phones and tablets.
To capture consumer mindshare — and purchases — you need to understand the customer journey, build an omnichannel experience that delights your customer at every touchpoint, and use data to predict your end user behavior and deliver personalized service. UC-One SaaS now includes:
Early Success and Continued UC-One SaaS Growth in Market
In the past year, UC-One SaaS has experienced significant growth. We have 41 Service Provider partners with coverage across the globe from North America to Latin America, and from Europe to the Middle East and Africa. New partners are being added regularly, promising an exciting future ahead. Thanks to our channel partners, billed end user customers have grown substantially in the past 12 months.
Moving forward we will continue to deliver on our promises and commitments to our service provider partners and end customers. That means more investment, massive growth, and exciting new capabilities for UC-One SaaS coming soon!
Ready to expand your offer? Contact Cisco Sales to learn more at UC-One@cisco.com