{"id":377841,"date":"2021-10-14T14:20:20","date_gmt":"2021-10-14T21:20:20","guid":{"rendered":"https:\/\/blog.webex.com\/uncategorized-es\/resuelva-incidentes-importantes-rapidamente-con-webex-para-servicenow\/"},"modified":"2021-10-14T14:20:20","modified_gmt":"2021-10-14T21:20:20","slug":"resuelva-incidentes-importantes-rapidamente-con-webex-para-servicenow","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/es\/colaboracion\/videoconferencias\/resuelva-incidentes-importantes-rapidamente-con-webex-para-servicenow\/","title":{"rendered":"Resuelva incidentes importantes r\u00e1pidamente con WebEx para ServiceNow"},"content":{"rendered":"

Gestionar los incidentes de forma eficaz requiere una comunicaci\u00f3n y colaboraci\u00f3n constantes, tanto internamente con el equipo de respuesta, las partes interesadas y los empleados como con los clientes. Cuando cada segundo cuenta, no se puede ralentizar la respuesta cambiando constantemente entre herramientas, ya que esto disminuye la productividad y aumenta el tiempo de resoluci\u00f3n de problemas.<\/p>\n

Por estos motivos, es imprescindible que su soluci\u00f3n de respuesta ante incidentes est\u00e9 integrada con sus herramientas de colaboraci\u00f3n preferidas. El equipo de Integraciones con Webex est\u00e1 emocionado y se enorgullece de anunciar un producto que es el resultado de una estrecha colaboraci\u00f3n con ServiceNow: un nuevo Notify Webex Connect que optimiza el proceso de gesti\u00f3n de incidentes importantes proporcionando una experiencia de reuni\u00f3n integrada, sin la necesidad de abandonar la aplicaci\u00f3n de administraci\u00f3n de incidentes importantes ServiceNow\u00ae.<\/p>\n


\n \"\"
\n<\/a><\/p>\n

Los administradores de incidentes ahora pueden crear una reuni\u00f3n de Webex directamente desde el banco de trabajo de la gesti\u00f3n de incidentes importantes, agregar a las personas correspondientes e entrar a la reuni\u00f3n o iniciarla.<\/p>\n

Una vez que se inicia la reuni\u00f3n, ServiceNow tiene acceso a la informaci\u00f3n casi en tiempo real como los participantes activos en la reuni\u00f3n.<\/p>\n


\n \"\"
\n<\/a><\/p>\n


\n \"\"
\n<\/a><\/p>\n

Automatizaci\u00f3n del proceso relacionada con la colaboraci\u00f3n<\/h2>\n

Para habilitar la experiencia de reuni\u00f3n integrada a trav\u00e9s de la interfaz de usuario de ServiceNow, tambi\u00e9n se lanz\u00f3 Webex Teams Spoke for ServiceNow Integration Hub el cual consiste de nueve acciones nuevas relacionadas con la reuni\u00f3n. Cualquier persona, los desarrolladores de c\u00f3digos, los administradores con poco c\u00f3digo y los analistas que no utilizan c\u00f3digo ahora pueden crear flujos de trabajo automatizados para cualquier caso de uso de forma f\u00e1cil para utilizar una interfaz con poco c\u00f3digo o sin c\u00f3digo que incluye acciones de Webex, lo que ofrece una flexibilidad incre\u00edble y ahorro de tiempo.<\/p>\n

C\u00f3mo obtener la aplicaci\u00f3n<\/h2>\n

Notify Webex Connector est\u00e1 disponible a trav\u00e9s de la tienda ServiceNow<\/a><\/p><\/blockquote>\n

M\u00e1s informaci\u00f3n<\/strong><\/p>\n

Webex Share acaba de mejorar: Webex Share anuncia el soporte para la se\u00f1alizaci\u00f3n digital y el uso compartido inal\u00e1mbrico con invitados<\/a><\/p>\n

Webex Share acaba de mejorar (parte 2)<\/a><\/p>\n

\u00bfCon la cabeza en las nubes? Un hito hacia la administraci\u00f3n integral de los auriculares<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Gestionar los incidentes de forma eficaz requiere una comunicaci\u00f3n y colaboraci\u00f3n constantes, tanto internamente con el equipo de respuesta, las […]<\/p>\n","protected":false},"author":5497,"featured_media":374709,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[5293,1497],"tags":[3907,10338],"class_list":["post-377841","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-colaboracion","category-videoconferencias","tag-data-loss-prevention","tag-data-loss-prevention-es"],"acf":[],"yoast_head":"\nResuelva incidentes importantes r\u00e1pidamente con WebEx para ServiceNow | Webex Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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