{"id":382767,"date":"2020-08-03T08:30:32","date_gmt":"2020-08-03T15:30:32","guid":{"rendered":"https:\/\/blog.webex.com\/uncategorized-es\/premios-uc-today-cisco-webex-assistant-impulsado-por-la-inteligencia-artificial-para-el-producto-mas-innovador-del-ano-2020\/"},"modified":"2020-08-03T08:30:32","modified_gmt":"2020-08-03T15:30:32","slug":"premios-uc-today-cisco-webex-assistant-impulsado-por-la-inteligencia-artificial-para-el-producto-mas-innovador-del-ano-2020","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/es\/experiencia-del-cliente\/premios-uc-today-cisco-webex-assistant-impulsado-por-la-inteligencia-artificial-para-el-producto-mas-innovador-del-ano-2020\/","title":{"rendered":"Premios UC Today: Cisco Webex Assistant impulsado por la ..."},"content":{"rendered":"<h2><span><br \/>\n  <strong>Cisco fue reconocido por ofrecer una soluci\u00f3n altamente innovadora de la inteligencia artificial de Webex Assistant <\/strong><br \/>\n<\/span><\/h2>\n<p>Tenemos excelentes noticias para compartir. Cisco gan\u00f3 dos premios UC Today 2020 la semana pasada: <a href=\"https:\/\/www.cisco.com\/c\/en\/us\/products\/conferencing\/web-conferencing\/index.html\">Webex<\/a> a la mejor plataforma de colaboraci\u00f3n y\u00a0<a href=\"https:\/\/www.cisco.com\/c\/en\/us\/products\/conferencing\/webex-meetings\/transcription.html#~voice-intelligence\">Webex Assistant<\/a> al producto m\u00e1s innovador.<\/p>\n<p>UC Today es una autoridad reconocida de la industria en tecnolog\u00eda de comunicaci\u00f3n y colaboraci\u00f3n. El panel de jueces inclu\u00eda a algunos de los analistas m\u00e1s prestigiosos de nuestro sector, como Zeus Kerravala, ZK Research, Blair Pleasant, Commfusion, Kevin Kieller, enableUC, Melissa Swartz, Swartz Consulting, Jon Arnold, J. Arnold &#038; Associates, e Irwin Lazar, Nemertes Research.<\/p>\n<p>Webex Assistant se basa en un motor de voz pionero de <a href=\"https:\/\/www.cisco.com\/c\/en\/us\/about\/corporate-strategy-office\/acquisitions\/voicea.html#:~:text=Cisco%20has%20Completed%20the%20Acquisition%20of%20Voicea*&#038;text=SAN%20JOSE%2C%20Calif.,based%20in%20Mountain%20View%2C%20CA.\">Voicea<\/a>, la empresa de la que fui cofundador que Cisco adquiri\u00f3 en septiembre de 2019 y tecnolog\u00eda de inteligencia artificial de MindMeld, la empresa que Cisco adquiri\u00f3 en mayo de 2017. Integramos de manera nativa nuestra tecnolog\u00eda de inteligencia artificial en Webex Meetings y Webex Rooms y tambi\u00e9n contamos con transcripciones integradas de llamadas \u00fanicas la experiencia del cliente y agente del centro de contacto, lo que otorga a los agentes una transcripci\u00f3n completa y un resumen de cada llamada.<\/p>\n<p>Perm\u00edtame contarle por qu\u00e9 Webex Assistant fue reconocido como el m\u00e1s innovador.<\/p>\n<p><iframe loading=\"lazy\" title=\"First hand look at Webex Assistant for Webex Meetings\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/BU_dzHCx8l8?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<h2><span><br \/>\n  <strong>Nunca m\u00e1s presione otro bot\u00f3n para comenzar una llamada o tomar notas en una reuni\u00f3n <\/strong><br \/>\n<\/span><\/h2>\n<p>En la era del trabajo desde casa plagado de reuniones, las empresas depositan su confianza en la tecnolog\u00eda que les permite reunirse virtualmente para que puedan realizar el trabajo y que su negocio siga avanzando. Son indispensables los productos muy seguros, confiables y f\u00e1ciles de usar. La innovaci\u00f3n es una ventaja.<\/p>\n<p>Y Webex Assistant la ofrece. Es el primer asistente digital totalmente integrado en las reuniones impulsado por la inteligencia artificial para las empresas, que automatiza las tareas de reuniones y aporta comandos de voz a las videoconferencias de Webex.<\/p>\n<p>Imagine que obtiene una transcripci\u00f3n completa de todas sus reuniones, que puede realizar preguntas y, luego, tiene acceso inmediato a la transcripci\u00f3n completa, grabaciones, puntos destacados y elementos de acci\u00f3n luego de sus reuniones.\u00a0 Piense en cu\u00e1nto tiempo se ahorrar\u00eda, la productividad que obtendr\u00eda y realice un seguimiento para garantizar la responsabilidad, los resultados y las decisiones.<\/p>\n<p>Este es el poder de un enfoque con dise\u00f1o con prioridad en la voz. Webex Assistant ofrece subt\u00edtulos en tiempo real, toma notas, crea elementos de acci\u00f3n y le permite marcar puntos destacados. Puede descargar la transcripci\u00f3n de la reuni\u00f3n y cada hablante est\u00e1 identificado de modo tal que pueda volver y escuchar <em>qui\u00e9n dijo qu\u00e9<\/em>.\u00a0 Buscar temas y realizar actualizaciones es sencillo, por lo que puede compartir r\u00e1pidamente los resultados de las reuniones y mantener coordinado a su equipo. Es as\u00ed de simple.<\/p>\n<h2><span><br \/>\n  <strong>Puntos destacados de la reuni\u00f3n<\/strong><br \/>\n  <strong>\u00a0<\/strong><br \/>\n<\/span><\/h2>\n<p><a href=\"https:\/\/www.cisco.com\/c\/en\/us\/products\/conferencing\/webex-meetings\/transcription.html#~voice-intelligence\">Webex Assistant para Webex Meetings<\/a> automatiza muchas de las tareas comunes al organizar una reuni\u00f3n: toma de notas, puntos destacados y asignar elementos de acci\u00f3n. De este modo puede enfocarse en el an\u00e1lisis de la reuni\u00f3n en vez de distraerse con la toma de notas. Utiliza el procesamiento de lenguaje natural (NLP) para admitir comandos de voz, transcripciones de la grabaci\u00f3n, subt\u00edtulos autom\u00e1ticos, puntos destacados y notas, elementos de acci\u00f3n autom\u00e1ticos, b\u00fasqueda de palabras clave luego de la reuni\u00f3n, edici\u00f3n y distribuci\u00f3n y transcripciones de la grabaci\u00f3n. \u00a0Y ofrece el mayor \u00edndice de precisi\u00f3n de transcripci\u00f3n de palabras, lo que le brinda un contenido significativo y con gran precisi\u00f3n, independientemente de la pronunciaci\u00f3n, los estilos de habla o acentos de los participantes.<\/p>\n<p><a href=\"https:\/\/www.youtube.com\/watch?v=7xeGWUbya98\">Webex Assistant para Webex Rooms<\/a> le ofrece una experiencia de sala de reuniones Zero Touch. Puede llamar f\u00e1cilmente a colegas, reservar salas de reuniones y controlar completamente sus reuniones usando <em>solo su voz<\/em>. Por ejemplo, puede comenzar, entrar, grabar, silenciar, ajustar el volumen, invitar colegas y finalizar reuniones <strong>sin tocar nada<\/strong>. Adem\u00e1s, la funci\u00f3n para entrar activamente a una reuni\u00f3n le recuerda verbalmente que entre a la llamada antes de la reuni\u00f3n. \u00a0Simplemente entre a una reuni\u00f3n y su dispositivo m\u00f3vil o computadora port\u00e1til se emparejar\u00e1 autom\u00e1ticamente. Luego, Webex Assistant le informar\u00e1 cu\u00e1ndo est\u00e9 por comenzar su reuni\u00f3n y le preguntar\u00e1 si est\u00e1 listo para ingresar. Llamar a un colega o agregar a alguien a la reuni\u00f3n es simple. Simplemente diga \u201cOk Webex llamar a John\u201d y Webex Assistant brindar\u00e1 una lista de colegas en funci\u00f3n de su historial de colaboraci\u00f3n con personas llamadas John.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-331839\" src=\"https:\/\/storage.googleapis.com\/blogs-images\/ciscoblogs\/1\/2020\/07\/Screen-Shot-2020-07-23-at-1.52.33-PM.png\" sizes=\"auto, (max-width: 704px) 100vw, 704px\" srcset=\"https:\/\/storage.googleapis.com\/blogs-images\/ciscoblogs\/1\/2020\/07\/Screen-Shot-2020-07-23-at-1.52.33-PM-300x170.png 300w, https:\/\/storage.googleapis.com\/blogs-images\/ciscoblogs\/1\/2020\/07\/Screen-Shot-2020-07-23-at-1.52.33-PM.png 704w\" alt=\"Webex Assistant\" width=\"704\" height=\"400\" \/><\/p>\n<h2><span><br \/>\n  <strong>Altamente seguro en Cisco Cloud<\/strong><br \/>\n<\/span><\/h2>\n<p>Webex Assistant para Webex Meetings tambi\u00e9n es el \u00fanico servicio de transcripci\u00f3n de origen del sector, lo que significa que los datos permanecen seguros en la nube de Cisco y no deben enviarse a un tercero para que los transcriba y, luego los vuelva a enviar, lo que podr\u00eda resultar en posibles intrusiones de seguridad.<\/p>\n<h2><span><br \/>\n  <strong>Pensamos en todos<\/strong><br \/>\n<\/span><\/h2>\n<p>Seg\u00fan la Organizaci\u00f3n Mundial de la Salud, alrededor del 5\u00a0% de la poblaci\u00f3n mundial tiene una p\u00e9rdida auditiva incapacitante. Se prev\u00e9 que para 2050 m\u00e1s de 900\u00a0millones de personas, o uno de cada diez sufra esta condici\u00f3n. Webex Assistant hace que las reuniones sean m\u00e1s accesibles para los participantes con una discapacidad auditiva o para aquellos que no tienen fluidez en el idioma de la reuni\u00f3n. La soluci\u00f3n admite subt\u00edtulos para cuando es m\u00e1s f\u00e1cil leer que escuchar y est\u00e1 disponible actualmente en ingl\u00e9s, pero pronto estar\u00e1 disponible en espa\u00f1ol, franc\u00e9s y alem\u00e1n para los dispositivos de Webex Rooms.<\/p>\n<h2><span><br \/>\n  <strong>Innovaci\u00f3n continua <\/strong><br \/>\n<\/span><\/h2>\n<p>Seguiremos integrando esta incre\u00edble tecnolog\u00eda en el resto de la plataforma de Webex, incluida la transcripci\u00f3n posterior a la llamada para <a href=\"https:\/\/www.cisco.com\/c\/en\/us\/products\/unified-communications\/cloud-calling\/index.html\">Webex Calling<\/a> e incluso m\u00e1s integraciones con el <a href=\"https:\/\/www.cisco.com\/c\/en\/us\/products\/contact-center\/index.html\">Centro de contacto de Webex<\/a>. \u00a1Est\u00e9 atento!<\/p>\n<p><a href=\"https:\/\/www.youtube.com\/watch?v=25diJ36ND48\">Webex Assistant para Webex Meetings<\/a> actualmente est\u00e1 disponible en una prueba gratuita de 90 d\u00edas para los clientes de Webex y para los usuarios de pruebas empresariales de Webex.<\/p>\n<p><a href=\"https:\/\/youtu.be\/7xeGWUbya98\">Webex Assistant para Webex Rooms<\/a> actualmente est\u00e1 disponible sin costo adicional en dispositivos registrados en la nube, que incluye los dispositivos Webex Desk Pro, Webex Room Series, Webex Room Kit Series y Webex Board Series.<\/p>\n<p>Para conocer m\u00e1s acerca de Webex Assistant visite nuestro <a href=\"https:\/\/www.cisco.com\/c\/en\/us\/products\/conferencing\/webex-meetings\/transcription.html\">sitio web<\/a>.<\/p>\n<blockquote><p>Conozca m\u00e1s informaci\u00f3n acerca de nuestra galardonada plataforma de <a href=\"https:\/\/blogs.cisco.com\/collaboration\/cisco-wins-uc-todays-best-collaboration-platform-for-2020\">Webex<\/a>.<\/p><\/blockquote>\n<p><strong>M\u00e1s informaci\u00f3n<\/strong><\/p>\n<p><a href=\"https:\/\/blogs.cisco.com\/collaboration\/test-drive-the-cisco-webex-assistant-for-free-bring-voice-intelligence-to-your-meetings\">Prueba gratuita de Cisco Webex Assistant: lleve la inteligencia de voz a sus reuniones<\/a><\/p>\n<p><a href=\"https:\/\/blogs.cisco.com\/collaboration\/less-is-more-10-tips-for-fewer-and-far-more-productive-meetings\">Menos es m\u00e1s: 10 consejos para tener menos reuniones y mucho m\u00e1s productivas<\/a><\/p>\n<p><a href=\"https:\/\/blogs.cisco.com\/collaboration\/webex-meetings-is-the-highest-ranked-video-conferencing-software-on-g2-top-software-2020-lists\">Webex Meetings es la soluci\u00f3n de videoconferencias con mayor calificaci\u00f3n en las listas de mejor software del G2<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Cisco fue reconocido por ofrecer una soluci\u00f3n altamente innovadora de la inteligencia artificial de Webex Assistant y demostrar el uso de las tecnolog\u00edas de NLP emergentes para mejorar las experiencias de las reuniones para las empresas.<\/p>\n","protected":false},"author":5480,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[5293,1567],"tags":[4421,5446],"class_list":["post-382767","post","type-post","status-publish","format-standard","hentry","category-colaboracion","category-experiencia-del-cliente","tag-awards","tag-webex-assistant-es"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Premios UC Today: Cisco Webex Assistant impulsado por la inteligencia artificial para el producto m\u00e1s innovador del a\u00f1o 2020 | Webex Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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