{"id":18794,"date":"2021-07-06T10:30:43","date_gmt":"2021-07-06T17:30:43","guid":{"rendered":"https:\/\/cisco2393.wpengine.com\/plus-quun-systeme-telephonique-7-fonctionnalites-dappels-cloud-a-connaitre\/"},"modified":"2024-09-17T23:34:09","modified_gmt":"2024-09-18T06:34:09","slug":"plus-quun-systeme-telephonique-7-fonctionnalites-dappels-cloud-a-connaitre","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/fr\/uncategorized-fr\/plus-quun-systeme-telephonique-7-fonctionnalites-dappels-cloud-a-connaitre\/","title":{"rendered":"Plus qu\u2019un syst\u00e8me t\u00e9l\u00e9phonique\u00a0: 7\u00a0fonctionnalit\u00e9s d\u2019appels ..."},"content":{"rendered":"<p><span data-contrast=\"auto\">Avec l\u2019adoption du t\u00e9l\u00e9travail ou du travail hybride par de plus en plus d\u2019actifs, les syst\u00e8mes t\u00e9l\u00e9phoniques PBX traditionnels disparaissent et les appels cloud, flexibles et \u00e9volutifs, deviennent la nouvelle norme. Les appels cloud vous permettent de communiquer avec votre \u00e9quipe ou vos clients, o\u00f9 que vous soyez, sur quasiment tout type d\u2019appareil.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/www.webex.com\/cloud-calling.html\"><br \/>\n<span data-contrast=\"none\">Les appels cloud<\/span><br \/>\n<\/a><span data-contrast=\"auto\"> offrent des fonctionnalit\u00e9s telles que les appels vocaux et la visioconf\u00e9rence, ainsi que de nombreux autres avantages.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Voici sept fonctionnalit\u00e9s inh\u00e9rentes aux appels cloud que vous ne connaissez peut-\u00eatre pas, mais qui donnent une tout autre dimension \u00e0 la collaboration des \u00e9quipes.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<h2 aria-level=\"3\"><span data-contrast=\"none\">1) Num\u00e9ro de t\u00e9l\u00e9phone professionnel et routage des appels<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:320,&quot;335559739&quot;:80,&quot;335559740&quot;:276}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">Optez pour un seul num\u00e9ro professionnel afin que vos clients puissent vous joindre plus facilement. Comme l\u2019interface d\u2019appels cloud vous indique qui vous appelle, vous pouvez prendre l\u2019appel ou le transf\u00e9rer \u00e0 un collaborateur. Vous pouvez m\u00eame conserver vos num\u00e9ros de t\u00e9l\u00e9phone existants, pour une transition plus simple.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<h2 aria-level=\"3\"><span data-contrast=\"none\">2) Fonctionnalit\u00e9s d\u2019appel avanc\u00e9es<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:320,&quot;335559739&quot;:80,&quot;335559740&quot;:276}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">Les appels cloud offrent toutes les fonctionnalit\u00e9s d\u2019un PBX et bien plus encore, telles que\u00a0:<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\u25cf\" data-font=\"Arial\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Menu du t\u00e9l\u00e9phone<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559685&quot;:720,&quot;335559740&quot;:276,&quot;335559991&quot;:360}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\u25cf\" data-font=\"\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Appel en attente<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559685&quot;:720,&quot;335559740&quot;:276,&quot;335559991&quot;:360}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\u25cf\" data-font=\"\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Mise en attente\/reprise<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559685&quot;:720,&quot;335559740&quot;:276,&quot;335559991&quot;:360}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\u25cf\" data-font=\"\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Prise d\u2019appel<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559685&quot;:720,&quot;335559740&quot;:276,&quot;335559991&quot;:360}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\u25cf\" data-font=\"\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Renvoi d\u2019appel<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559685&quot;:720,&quot;335559740&quot;:276,&quot;335559991&quot;:360}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\u25cf\" data-font=\"\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Ne pas d\u00e9ranger<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559685&quot;:720,&quot;335559740&quot;:276,&quot;335559991&quot;:360}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\u25cf\" data-font=\"\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Transfert d\u2019appel<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559685&quot;:720,&quot;335559740&quot;:276,&quot;335559991&quot;:360}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">Sautez facilement d\u2019une r\u00e9union \u00e0 l\u2019autre en rejoignant un autre appel, et passez du smartphone \u00e0 votre ordinateur portable sans rien manquer de la r\u00e9union en cours tout en continuant \u00e0 discuter. Vous pouvez m\u00eame transformer un appel en r\u00e9union en ajoutant d\u2019autres collaborateurs ou clients.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<h2 aria-level=\"3\"><span data-contrast=\"none\">3) Messagerie et collaboration<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:320,&quot;335559739&quot;:80,&quot;335559740&quot;:276}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">Les appels cloud ne servent pas uniquement \u00e0 t\u00e9l\u00e9phoner\u00a0; ils simplifient tous les aspects de la communication. Gardez le contact avec un message direct ou contactez toute votre \u00e9quipe avec une annonce. Travaillez ensemble en partageant des fichiers de tout type ou collaborez avec une s\u00e9ance de brainstorming sur votre prochain projet via un tableau blanc num\u00e9rique. Ajoutez des \u00e9motic\u00f4nes, des gifs anim\u00e9s et des r\u00e9actions pour rendre vos messages plus vivants.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<h2 aria-level=\"3\"><span data-contrast=\"none\">4) Int\u00e9gration du calendrier<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:320,&quot;335559739&quot;:80,&quot;335559740&quot;:276}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">N\u2019oubliez plus jamais un appel important ou une r\u00e9union cruciale. Les appels cloud s\u2019int\u00e8grent en toute transparence \u00e0 votre calendrier pour que vous puissiez consulter votre emploi du temps \u00e0 tout moment.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<h2 aria-level=\"3\"><span data-contrast=\"none\">5) Assistant de r\u00e9union optimis\u00e9 par l\u2019IA<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:320,&quot;335559739&quot;:80,&quot;335559740&quot;:276}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">Lorsque votre syst\u00e8me d\u2019appels cloud fait partie d\u2019une suite de collaboration int\u00e9gr\u00e9e, vous b\u00e9n\u00e9ficiez de fonctionnalit\u00e9s suppl\u00e9mentaires pendant une r\u00e9union, telles qu\u2019un <\/span><a href=\"https:\/\/blog.webex.com\/webex-meetings\/top-7-webex-assistant-device-commands-to-enhance-your-meetings\/\"><br \/>\n<span data-contrast=\"none\">assistant num\u00e9rique \u00e0 commande vocale<\/span><br \/>\n<\/a><span data-contrast=\"auto\">. Comme l\u2019assistant de r\u00e9union prend des notes et consigne les points forts des r\u00e9unions, vous pouvez vraiment vous concentrer sur ce qui est d\u00e9battu. La transcription en temps r\u00e9el et le sous-titrage r\u00e9duisent le risque de malentendu et rendent les pr\u00e9sentations plus accessibles.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Apr\u00e8s la r\u00e9union, l\u2019assistant peut cr\u00e9er des e-mails de synth\u00e8se incluant les points forts et les \u00e9l\u00e9ments d\u2019action pour tenir tout le monde au courant.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<h2 aria-level=\"3\"><span data-contrast=\"none\">6) Enregistrement<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:320,&quot;335559739&quot;:80,&quot;335559740&quot;:276}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">N\u2019ayez plus la hantise de manquer une r\u00e9union. Comme vous pouvez enregistrer des r\u00e9unions pour les regarder ult\u00e9rieurement, vous connaissez les besoins de clients et des \u00e9quipes. Vous pouvez \u00e9galement envisager d\u2019auto-transcrire vos r\u00e9unions pour des raisons d\u2019accessibilit\u00e9 ou de r\u00e9f\u00e9rence rapide.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<h2 aria-level=\"3\"><span data-contrast=\"none\">7) S\u00e9curit\u00e9<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:320,&quot;335559739&quot;:80,&quot;335559740&quot;:276}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">La s\u00e9curit\u00e9 est une priorit\u00e9 pour tous les services inclus avec les appels cloud, qu\u2019il s\u2019agisse de participer \u00e0 une visioconf\u00e9rence, de partager des fichiers ou de r\u00e9pondre \u00e0 l\u2019appel d\u2019un client. Vous n\u2019avez plus \u00e0 craindre de perdre des fichiers car ils sont enregistr\u00e9s en toute s\u00e9curit\u00e9 dans le cloud, o\u00f9 ils restent \u00e0 votre disposition \u00e0 tout moment.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<h2 aria-level=\"2\"><span data-contrast=\"auto\">Les appels cloud permettent de garder le contact<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:360,&quot;335559739&quot;:120,&quot;335559740&quot;:276}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">Toute communication doit \u00eatre fluide, que vous soyez au bureau, en t\u00e9l\u00e9travail ou en d\u00e9placement.<\/span><\/p>\n<blockquote><p><a href=\"https:\/\/www.webex.com\/cloud-calling.html\"><br \/>\n<span data-contrast=\"none\">Apprenez-en plus<\/span><br \/>\n<\/a><span data-contrast=\"none\"> et d\u00e9couvrez nos <\/span><a href=\"https:\/\/www.webex.com\/pricing\/index.html\"><br \/>\n<span data-contrast=\"none\">forfaits Call<\/span><br \/>\n<\/a><span data-contrast=\"none\"> d\u00e8s aujourd\u2019hui<\/span><span data-contrast=\"auto\"> pour savoir comment cr\u00e9er une exp\u00e9rience de collaboration inclusive pour votre \u00e9quipe hybride.\u00a0<\/span><\/p><\/blockquote>\n<p><strong>En savoir plus<\/strong><\/p>\n<p><a href=\"https:\/\/blog.webex.com\/video-conferencing\/whats-new-in-webex-june-2021\/\">Quoi de neuf dans Webex\u00a0? juin 2021<\/a><\/p>\n<p><a href=\"https:\/\/blog.webex.com\/cloud-phone-system\/webex-calling-now-includes-expanded-call-recording-capabilities\/\">Webex Calling offre maintenant des capacit\u00e9s d\u2019enregistrement d\u2019appels \u00e9tendues<\/a><\/p>\n<p><a href=\"https:\/\/blog.webex.com\/hybrid-work\/introducing-the-webex-suite-a-collaboration-offer-designed-for-the-hybrid-workplace\/\">Voici la Suite Webex\u00a0: la premi\u00e8re suite avanc\u00e9e pour le travail hybride<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Toute communication doit \u00eatre fluide, que vous soyez au bureau, en t\u00e9l\u00e9travail ou en d\u00e9placement. <\/p>\n","protected":false},"author":5420,"featured_media":15480,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[2770],"tags":[15589],"class_list":["post-18794","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized-fr","tag-systeme-telephonique-cloud"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Plus qu\u2019un syst\u00e8me t\u00e9l\u00e9phonique\u00a0: 7\u00a0fonctionnalit\u00e9s d\u2019appels cloud \u00e0 conna\u00eetre | Webex Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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