{"id":19497,"date":"2021-06-02T12:15:06","date_gmt":"2021-06-02T19:15:06","guid":{"rendered":"https:\/\/blog.webex.com\/webex-calling-inclut-desormais-des-fonctionnalites-etendues-denregistrement-des-appels\/"},"modified":"2021-08-31T10:43:03","modified_gmt":"2021-08-31T17:43:03","slug":"webex-calling-inclut-desormais-des-fonctionnalites-etendues-denregistrement-des-appels","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/fr\/collaboration-fr\/webex-calling-inclut-desormais-des-fonctionnalites-etendues-denregistrement-des-appels\/","title":{"rendered":"Webex \u00a0Calling inclut d\u00e9sormais des fonctionnalit\u00e9s \u00e9tendues ..."},"content":{"rendered":"

Am\u00e9liorations de l’\u2019enregistrement des appels avec Webex \u00a0Calling <\/strong><\/h2>\n

En ce qui concerne lL’enregistrement des appels, il existe \u2019implique un certain nombre ensemble d’\u2019exigences tr\u00e8s diverses dans le secteur. Notre exp\u00e9rience du march\u00e9 de la t\u00e9l\u00e9phonie d’\u2019entreprise nous a appris que pour de nombreux secteurs verticaux, tels que le monde m\u00e9dical ou le secteur financier, les prescriptions r\u00e9glementaires et de conformit\u00e9 \u00e0 respecter sont innombrables. Les exigences qui peuvent \u00eatre applicables comprennent la dur\u00e9e pendant laquelle vous devez conserverde conservation ldes enregistrements, les personnes y ayant qui ont acc\u00e8s \u00e0 ceux-ci et leur lieu de conservation \u00a0; or, ces crit\u00e8res varient souvent d’\u2019un pays \u00e0 l’\u2019autre. L’\u2019enregistrement des appels estfait souvent l\u2019objet de r\u00e9glementations r\u00e9glement\u00e9 avec des r\u00e8gles diff\u00e9rentes, plus strictes encore que pour l’\u2019enregistrement de r\u00e9unions. C’\u2019est la raison pour laquelle nous avons nou\u00e9 des partenariats de longue date avec des fournisseurs de premier plan, experts dans la fourniture de solutions d’\u2019enregistrement d’\u2019appels pour les entreprises de toutes cat\u00e9gories. Nous travaillons en \u00e9troite collaboration avec eux afin de nous assurer que leurs solutions d’\u2019enregistrement s’\u2019int\u00e8grent et sont compatibles avec lesaux plates-formes d’\u2019appel de Cisco et y sont compatibles, de sorte que nos clients b\u00e9n\u00e9ficient de la meilleure exp\u00e9rience possible.<\/p>\n

Au fur et \u00e0 mesure que nous avons d\u00e9velopp\u00e9 la plate-forme \u00a0Webex \u00a0Calling, nous avons adopt\u00e9 le protocole d’\u2019enregistrement de session \u00a0SIPREC, qui est l’\u2019interface standard en usage dans le secteur pour l’\u2019enregistrement des appels. L’\u2019ann\u00e9e derni\u00e8re, nous avons pr\u00e9sent\u00e9 Dubber \u00a0Recording comme notre premier partenaire Solutions \u00a0Plus prenant en charge l’\u2019enregistrement de conformit\u00e9 sur Webex \u00a0Calling. Dubber a \u00e9t\u00e9 la premi\u00e8re solution d’\u2019enregistrement d’\u2019appels multi-fournisseurs native du cloud offrant une capacit\u00e9 d’\u2019enregistrement et de stockage dans le monde entier, et elle est fournie par des experts du secteur de l’\u2019enregistrement conforme des appels de conformit\u00e9. Gr\u00e2ce au protocole \u00a0SIPREC, nous avons interconnect\u00e9 en toute s\u00e9curit\u00e9 le cloud \u00a0Webex et le cloud d’\u2019enregistrement de Dubber, et avons simplifi\u00e9 l’\u2019int\u00e9gration en l’\u2019activant dans Webex \u00a0Control \u00a0Hub.<\/p>\n

Enregistrement de commodit\u00e9 ou enregistrement de conformit\u00e9 <\/strong><\/h2>\n

L’\u2019enregistrement de conformit\u00e9 est une exigence commerciale essentielle pour de nombreuses entreprises. D’\u2019autres entreprises ne sont peut-\u00eatre pas soumises aux m\u00eames r\u00e9glementations et directives, et ont simplement besoin de fonctions d’\u2019enregistrement couvrant les appels de base. C’\u2019est ce que le secteur appelle souvent des \u00ab\u00a0enregistrements de commodit\u00e9\u00a0\u00bb, qui offrent aux employ\u00e9s la possibilit\u00e9 d’\u2019enregistrer un appel afin de le consulter ult\u00e9rieurement \u00e0 leur convenance. Dans la plupart des cas, certains appels pass\u00e9s au sein de l’\u2019entreprise peuvent \u00eatre assujettis aux r\u00e8gles de conformit\u00e9, d’\u2019autres non.<\/p>\n

Nous avons travaill\u00e9 en \u00e9troite collaboration avec Dubber sur les moyens de produire un ensemble de fonctions d’\u2019enregistrement d’\u2019appels pratiques parall\u00e8lement \u00e0 Dubber \u00a0Teams, qui est l’\u2019offre compl\u00e8te d’\u2019enregistrement d’\u2019appels de conformit\u00e9 \u00e0 prix \u00e9conomique propos\u00e9e par ce fournisseur.<\/p>\n

Dubber \u00a0Go\u00a0: l’\u2019enregistrement de commodit\u00e9 d\u00e9sormais inclus dans Webex \u00a0Calling <\/strong><\/h2>\n

Nous avons le plaisir d’\u2019annoncer que Webex \u00a0Calling inclut d\u00e9sormais Dubber \u00a0Go sans frais suppl\u00e9mentaires. Dubber\u00a0 Go fournira \u00e0 tous les utilisateurs de Webex\u00a0 Calling un nombre illimit\u00e9 d’\u2019enregistrements d’\u2019appels pouvant \u00eatre t\u00e9l\u00e9charg\u00e9s et r\u00e9\u00e9cout\u00e9s pendant 30 \u00a0jours \u00e0 partir du cloud \u00a0Dubber.<\/p>\n

Une fois la fonction activ\u00e9e, les administrateurs des clients peuvent activerpermettre \u00e0 leurs employ\u00e9s avecd\u2019utiliser Dubber \u00a0Go via le portail d’\u2019administration de Webex \u00a0Control \u00a0Hub. Ils peuvent opter pour un enregistrement actif en permanence, ou permettre \u00e0 l’\u2019utilisateur de d\u00e9marrer, d\u2019arr\u00eater, de suspendre et de reprendre l’\u2019enregistrement \u00e0 la demande depuis son t\u00e9l\u00e9phone ou son application \u00a0Webex sur bureau et mobile. Les utilisateurs pourront enregistrer facilement les appels et avoir b\u00e9n\u00e9ficier d\u2019un acc\u00e8s imm\u00e9diat au t\u00e9l\u00e9chargement et \u00e0 la relecture des contenus via le portail \u00a0Dubber.<\/p>\n


\n\"enregistrement
\n<\/a><\/p>\n

Un lieu unique pour g\u00e9rer les enregistrements<\/strong><\/h2>\n

Si un client d\u00e9termine qu’\u2019il doit se conformer aux exigences r\u00e9glementaires en mati\u00e8re d’\u2019enregistrement de certains appels, nous avons fait en sorte qu’\u2019il lui soit facile de passer de Dubber \u00a0Go \u00e0 Dubber \u00a0Teams. Dubber \u00a0Teams fournit aux entreprises un acc\u00e8s administratif complet et un contr\u00f4le des politiques qui couvrent les enregistrements au sein de toute l’\u2019organisation. Nous pensons que le fait de disposer d’\u2019un lieu unique pour stocker et g\u00e9rer les enregistrements de conformit\u00e9 et de commodit\u00e9 est \u00e0 m\u00eame de simplifier l’\u2019administration et les proc\u00e9dures g\u00e9n\u00e9rales de mise en conformit\u00e9.<\/p>\n

Prise en charge hybride <\/strong><\/h2>\n

Dubber \u00a0Recording est la seule solution d’\u2019enregistrement d’\u2019appels \u00e0 fonctionner simultan\u00e9ment avec Webex \u00a0Calling et notre gamme de plates-formes d’\u2019appel Cisco \u00a0UCM (Unified Communications Manager). Cela signifie que si vous passez du syst\u00e8me \u00a0UCM sur site \u00e0 Webex \u00a0Calling, vous pourrez utiliser Dubber pour r\u00e9pondre \u00e0 toutes vos exigences en mati\u00e8re d’\u2019enregistrement des appels et g\u00e9rer le tout via un portail commun. Nous nous appr\u00eatons m\u00eame \u00e0 inclure l’\u2019enregistrement de commodit\u00e9 Dubber \u00a0Go dans chaque si\u00e8ge UCM \u00a0Cloud. Cette approche hybride vise \u00e0 rationaliser vos exp\u00e9riences de gestion et d’\u2019administration.<\/p>\n

Passez \u00e0 l’\u2019\u00e9tape suivante <\/strong><\/h2>\n

Webex rend les appels plus faciles et plus accessibles que jamais. Nous sommes heureux de pouvoir d’\u00e9tendre les capacit\u00e9s d’\u2019enregistrement des appels et de fournir \u00e0 nos clients des solutions \u00e0 la fois flexibles, riches en fonctionnalit\u00e9s et faciles \u00e0 g\u00e9rer.<\/p>\n

Vous souhaitez en savoir plus \u00a0?<\/a><\/p><\/blockquote>\n

En savoir plus<\/strong><\/p>\n

Nouveaut\u00e9s de Webex \u00a0: Mmai\u00a0 2021<\/a><\/p>\n

Webex \u00a0: Mmettre l’\u2019accessibilit\u00e9, la convivialit\u00e9 et l’\u2019inclusion au premier plan<\/a><\/p>\n

S’\u2019affranchir de la foule en organisant des sessions par petits groupes pour mener des conversations engag\u00e9es et cibl\u00e9es<\/a><\/p>\n

Ressources<\/strong><\/p>\n

Le tout nouveau Webex<\/a><\/p>\n

\u00cb\u00cates-vous pr\u00eat(e) \u00e0 passer au nouveau Webex\u00a0 ?<\/a><\/p>\n

En savoir plus<\/strong><\/p>\n

Voici les nouveaut\u00e9s de Webex<\/a><\/p>\n

Participer \u00e0 une r\u00e9union en ligne Webex<\/a><\/p>\n

Pour en savoir plus sur Webex, participez \u00e0 l’\u2019une de nos prochaines sessions de formation<\/a><\/p>\n

Explorer les d\u00e9monstrations quotidiennes de produits quotidiennes<\/a><\/p>\n

S’\u2019inscrire \u00e0 Webex<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Webex rend les appels plus faciles et plus accessibles que jamais. Nous sommes heureux de pouvoir d’\u00e9tendre les capacit\u00e9s d’\u2019enregistrement des appels et de fournir \u00e0 nos clients des solutions \u00e0 la fois flexibles, riches en fonctionnalit\u00e9s et faciles \u00e0 g\u00e9rer.<\/p>\n","protected":false},"author":1,"featured_media":372550,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[5253],"tags":[6629,1951,6629,5844,7981,7981],"class_list":{"0":"post-19497","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","6":"hentry","7":"category-collaboration-fr","8":"tag-gestionnaire-de-communications-unifiees-cisco-fr","9":"tag-conference-telephonique-fr","11":"tag-webex-appels","12":"tag-workforce-management-fr"},"acf":[],"yoast_head":"\nWebex \u00a0Calling inclut d\u00e9sormais des fonctionnalit\u00e9s \u00e9tendues d'\u2019enregistrement des appels | Webex Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.webex.com\/collaboration\/webex-calling-now-includes-expanded-call-recording-capabilities\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Webex \u00a0Calling inclut d\u00e9sormais des fonctionnalit\u00e9s \u00e9tendues d'\u2019enregistrement des appels | Webex Blog\" \/>\n<meta property=\"og:description\" content=\"Webex rend les appels plus faciles et plus accessibles que jamais. 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