{"id":372802,"date":"2021-08-30T09:20:36","date_gmt":"2021-08-30T16:20:36","guid":{"rendered":"https:\/\/blog.webex.com\/uncategorized-fr\/augmentir-et-webex-expert-on-demand-au-service-des-intervenants-de-premiere-ligne\/"},"modified":"2024-09-17T23:36:56","modified_gmt":"2024-09-18T06:36:56","slug":"augmentir-et-webex-expert-on-demand-au-service-des-intervenants-de-premiere-ligne","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/fr\/uncategorized-fr\/augmentir-et-webex-expert-on-demand-au-service-des-intervenants-de-premiere-ligne\/","title":{"rendered":"Augmentir et Webex Expert on Demand au service des intervenants ..."},"content":{"rendered":"<h2>Augmentir et Webex Expert on Demand au service des intervenants de premi\u00e8re ligne gr\u00e2ce \u00e0 la technologie pour les travailleurs connect\u00e9s bas\u00e9e sur l\u2019IA<\/h2>\n<p><em>Le monde du travail de demain sera hybride. Le mode de fonctionnement des industries a chang\u00e9 et tend vers le t\u00e9l\u00e9travail ou le travail hybride. Les entreprises manufacturi\u00e8res et les soci\u00e9t\u00e9s de services se mettent \u00e0 adopter des technologies pour travailleurs connect\u00e9s qui reposent sur l\u2019intelligence artificielle. Elles peuvent ainsi connecter leurs employ\u00e9s \u00e0 des outils et aux connaissances n\u00e9cessaires pour travailler dans des conditions de s\u00e9curit\u00e9 plus fiables et atteindre des niveaux de qualit\u00e9 et de productivit\u00e9 plus \u00e9lev\u00e9s, o\u00f9 qu\u2019ils se trouvent. <\/em><\/p>\n<h2><strong>Quelle<\/strong><strong> est la solution de Webex et Augmentir\u00a0?<\/strong><\/h2>\n<p>R\u00e9pondre constamment aux demandes de nos clients a r\u00e9v\u00e9l\u00e9 de nouvelles opportunit\u00e9s. Nous avons ainsi r\u00e9alis\u00e9 qu\u2019il \u00e9tait n\u00e9cessaire de cr\u00e9er des workflows guid\u00e9s pour moderniser le fonctionnement des \u00e9quipements et r\u00e9duire la courbe d\u2019apprentissage des op\u00e9rateurs.<\/p>\n<p>Les outils de workflow num\u00e9rique d\u2019Augmentir acc\u00e9l\u00e8rent la cr\u00e9ation et la livraison d\u2019instructions num\u00e9riques pour guider plus facilement les travailleurs dans leurs t\u00e2ches quotidiennes. Cet atout est renforc\u00e9 par Webex Expert on Demand, qui offre aux travailleurs la possibilit\u00e9 d\u2019entrer rapidement en contact avec des experts \u00e0 distance pour collaborer avec eux, o\u00f9 qu\u2019ils se trouvent. Avec la suite d\u2019outils logiciels bas\u00e9s sur l\u2019IA d\u2019Augmentir, les \u00e9quipes de fabrication et de services ont facilement recours aux puissants outils Cisco via une interface unifi\u00e9e pour travailler avec la plus grande efficacit\u00e9.<\/p>\n<p>Gr\u00e2ce au partenariat entre Webex et Augmentir, non seulement les workflows sont num\u00e9ris\u00e9s et les probl\u00e8mes plus rapidement r\u00e9solus, mais les \u00e9quipes peuvent aussi collaborer en b\u00e9n\u00e9ficiant d\u2019instructions d\u2019experts du secteur.<\/p>\n<p><a href=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/08\/Webex-Expert-on-Demand.png\"><br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-372347 size-full\" src=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/08\/Webex-Expert-on-Demand.png\" alt=\"Webex Expert on Demand\" width=\"451\" height=\"157\" srcset=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/08\/Webex-Expert-on-Demand.png 451w, https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/08\/Webex-Expert-on-Demand-300x104.png 300w\" sizes=\"auto, (max-width: 451px) 100vw, 451px\" \/><br \/>\n<\/a><\/p>\n<p><em>D\u00e9couvrez la technologie Augmentir et Webex Expert on Demand<\/em><a href=\"https:\/\/www.augmentir.com\/solutions\/cisco-webex-expert-on-demand\"><br \/>\n<em>\u00e0 l\u2019\u0153uvre ici<\/em><br \/>\n<\/a><em>.<\/em><\/p>\n<h2><strong>T\u00e9moignage d\u2019un client d\u2019Augmentir<\/strong><\/h2>\n<p>Bas\u00e9e sur l\u2019IA, la solution Connected Worker Platform d\u2019Augmentir offre une technologie d\u00e9di\u00e9e aux travailleurs connect\u00e9s, compl\u00e9t\u00e9e par des instructions de travail augment\u00e9es. \u00c9quip\u00e9s d\u2019appareils num\u00e9riques tels que des tablettes, des t\u00e9l\u00e9phones portables ou m\u00eame des lunettes intelligentes \u00e0 r\u00e9alit\u00e9 augment\u00e9e, les intervenants de premi\u00e8re ligne peuvent recevoir des instructions num\u00e9riques enti\u00e8rement augment\u00e9es sur n\u2019importe quel appareil. Cette fonctionnalit\u00e9 renforce la productivit\u00e9 et optimise la qualit\u00e9, tout en leur permettant de travailler de fa\u00e7on plus autonome. Associ\u00e9s aux capacit\u00e9s de collaboration de Webex, ces outils offrent aux travailleurs une assistance visuelle, des exp\u00e9riences de r\u00e9alit\u00e9 augment\u00e9e et mixte, ainsi que des informations contextuelles.<\/p>\n<p><strong>Colgate-Palmolive et Augmentir<\/strong><\/p>\n<p>Des groupes industriels comme Colgate-Palmolive ont d\u00e9j\u00e0 adopt\u00e9 la solution d\u2019Augmentir pour acc\u00e9l\u00e9rer leurs d\u00e9marches de transformation. Selon Colgate-Palmolive\u00a0: \u00ab\u00a0La simplicit\u00e9 d\u2019utilisation de la plateforme Augmentir et ses grandes capacit\u00e9s d\u2019adaptation \u00e0 diff\u00e9rents sc\u00e9narios ont permis \u00e0 notre personnel dans chacune de nos usines mondiales de cr\u00e9er, d\u2019actualiser et de partager leur propre contenu localis\u00e9, ce qui en a favoris\u00e9 l\u2019adoption.\u00a0\u00bb Quelques-uns des avantages constat\u00e9s\u00a0:<\/p>\n<ul>\n<li>Plus de 1\u00a0060 workflows num\u00e9riques cr\u00e9\u00e9s dans 10\u00a0usines (proc\u00e9dure de maintenance, workflow, transition, changement d\u2019\u00e9quipe)<\/li>\n<li>Gain de 10 \u00e0 30\u00a0minutes par \u00e9quipe<\/li>\n<li>Jusqu\u2019\u00e0 120\u00a0minutes de gagn\u00e9es entre la notification de maintenance et la cl\u00f4ture d\u2019un ordre de maintenance (temps de maintenance)<\/li>\n<li>Disponibilit\u00e9 de statistiques avanc\u00e9es pour l\u2019int\u00e9gration \u00e0 d\u2019autres ensembles de donn\u00e9es de l\u2019entreprise en vue d\u2019am\u00e9liorations ou d\u2019int\u00e9grations futures\n<ul>\n<li>Les temps r\u00e9els des ordres de travail de maintenance sont automatiquement saisis et enregistr\u00e9s dans SAP PM, ce qui optimise l\u2019exactitude de la planification et de la programmation des interventions de maintenance pour les sites qui utilisent l\u2019int\u00e9gration SAP<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>Comme le d\u00e9clare Russ Fadel, PDG d\u2019Augmentir, \u00ab\u00a0Augmentir a \u00e9t\u00e9 cr\u00e9\u00e9 pour aider les industries \u00e0 optimiser le travail de leurs employ\u00e9s de premi\u00e8re ligne, accro\u00eetre la s\u00e9curit\u00e9, renforcer la qualit\u00e9 et augmenter la productivit\u00e9. La pertinence de notre mission a \u00e9t\u00e9 amplifi\u00e9e par la nouvelle normalit\u00e9 d\u2019aujourd\u2019hui, et notre partenariat avec Cisco contribue non seulement \u00e0 am\u00e9liorer notre offre gr\u00e2ce \u00e0 une int\u00e9gration parfaite et la collaboration \u00e0 distance, mais aussi \u00e0 ouvrir nos horizons. Nous nous r\u00e9jouissons \u00e0 l\u2019id\u00e9e de pouvoir aider encore plus d\u2019entreprises gr\u00e2ce \u00e0 la plus grande facilit\u00e9 d\u2019acc\u00e8s qu\u2019offre cette solution commune.\u00a0\u00bb<\/p>\n<h2>En conclusion<\/h2>\n<p>Alors que Cisco continue de d\u00e9velopper l\u2019\u00e9cosyst\u00e8me Webex, Alyson Hoagland-Pace explique\u00a0: \u00ab\u00a0Cisco a investi dans le d\u00e9veloppement de son produit Expert on Demand\u00a0; par cons\u00e9quent, l\u2019alliance avec Augmentir pour automatiser les workflows nous aide \u00e0 voir encore plus loin pour notre produit et notre \u00e9cosyst\u00e8me.\u00a0\u00bb<\/p>\n<blockquote><p>Apprenez-en davantage \u00e0 propos de Webex et d\u2019Augmentir sur <a href=\"https:\/\/apphub.webex.com\/applications\/augmentir-ai-powered-connected-worker-platform\">apphub.webex.com<\/a> ou contactez votre repr\u00e9sentant Cisco pour plus d\u2019informations sur les moyens de b\u00e9n\u00e9ficier de ce partenariat.<\/p><\/blockquote>\n<p><strong>En savoir plus<\/strong><\/p>\n<p><a href=\"https:\/\/blog.webex.com\/fr\/visioconferences\/donner-des-moyens-aux-travailleurs-places-en-premiere-ligne-avec-webex-expert-on-demand\/\">Donner plus de moyens aux intervenants en premi\u00e8re ligne gr\u00e2ce \u00e0 Webex Expert on Demand<\/a><\/p>\n<p><a href=\"https:\/\/blog.webex.com\/fr\/visioconferences\/quoi-de-neuf-dans-webex-aout-2021\/\">Quoi de neuf dans Webex\u00a0? Ao\u00fbt 2021<\/a><\/p>\n<p><a href=\"https:\/\/blog.webex.com\/fr\/peripheriques-de-collaboration\/les-partenariats-et-integrations-webex-favorisent-le-travail-hybride\/\">Les partenariats et int\u00e9grations Webex pour le travail hybride<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Augmentir et Webex Expert on Demand au service des intervenants de premi\u00e8re ligne gr\u00e2ce \u00e0 la technologie pour les travailleurs [&hellip;]<\/p>\n","protected":false},"author":5539,"featured_media":372362,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[5253,2770],"tags":[4629,6681,2066,5672,2393,4470],"class_list":["post-372802","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-collaboration-fr","category-uncategorized-fr","tag-communications-cloud","tag-hub-dapplications-webex","tag-outils-de-collaboration","tag-solutions-de-collaboration","tag-travail-hybride","tag-webex-app-hub"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Augmentir et Webex Expert on Demand au service des intervenants de premi\u00e8re ligne | Webex Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.webex.com\/collaboration\/hybrid-work\/augmentir-webex-expert-on-demand-empower-frontline-workers\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Augmentir et Webex Expert on Demand au service des intervenants de premi\u00e8re ligne | Webex Blog\" \/>\n<meta property=\"og:description\" content=\"Augmentir et Webex Expert on Demand au service des intervenants de premi\u00e8re ligne gr\u00e2ce \u00e0 la technologie pour les travailleurs [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blog.webex.com\/collaboration\/hybrid-work\/augmentir-webex-expert-on-demand-empower-frontline-workers\/\" \/>\n<meta property=\"og:site_name\" content=\"Webex Blog\" \/>\n<meta property=\"article:published_time\" content=\"2021-08-30T16:20:36+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-09-18T06:36:56+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/08\/Augmentir-Webex-Expert-on-Demand.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"960\" \/>\n\t<meta property=\"og:image:height\" content=\"640\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Kevin Adamson\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"Kevin Adamson\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/blog.webex.com\\\/collaboration\\\/hybrid-work\\\/augmentir-webex-expert-on-demand-empower-frontline-workers\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/blog.webex.com\\\/collaboration\\\/hybrid-work\\\/augmentir-webex-expert-on-demand-empower-frontline-workers\\\/\"},\"author\":{\"name\":\"Kevin Adamson\",\"@id\":\"https:\\\/\\\/blog.webex.com\\\/es\\\/#\\\/schema\\\/person\\\/bc304a650e09cee061703e9bcff7bfdb\"},\"headline\":\"Augmentir et Webex Expert on Demand au service des intervenants ...\",\"datePublished\":\"2021-08-30T16:20:36+00:00\",\"dateModified\":\"2024-09-18T06:36:56+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/blog.webex.com\\\/collaboration\\\/hybrid-work\\\/augmentir-webex-expert-on-demand-empower-frontline-workers\\\/\"},\"wordCount\":916,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/blog.webex.com\\\/collaboration\\\/hybrid-work\\\/augmentir-webex-expert-on-demand-empower-frontline-workers\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/blog.webex.com\\\/wp-content\\\/uploads\\\/2021\\\/08\\\/Augmentir-Webex-Expert-on-Demand.jpg\",\"keywords\":[\"communications cloud\",\"Hub d\u2019applications Webex\",\"outils de collaboration\",\"Solutions de collaboration\",\"travail hybride\",\"Webex App Hub\"],\"articleSection\":[\"Collaboration\",\"Uncategorized @fr\"],\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/blog.webex.com\\\/collaboration\\\/hybrid-work\\\/augmentir-webex-expert-on-demand-empower-frontline-workers\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/blog.webex.com\\\/collaboration\\\/hybrid-work\\\/augmentir-webex-expert-on-demand-empower-frontline-workers\\\/\",\"url\":\"https:\\\/\\\/blog.webex.com\\\/collaboration\\\/hybrid-work\\\/augmentir-webex-expert-on-demand-empower-frontline-workers\\\/\",\"name\":\"Augmentir et Webex Expert on Demand au service des intervenants de premi\u00e8re ligne | Webex Blog\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/blog.webex.com\\\/es\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/blog.webex.com\\\/collaboration\\\/hybrid-work\\\/augmentir-webex-expert-on-demand-empower-frontline-workers\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/blog.webex.com\\\/collaboration\\\/hybrid-work\\\/augmentir-webex-expert-on-demand-empower-frontline-workers\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/blog.webex.com\\\/wp-content\\\/uploads\\\/2021\\\/08\\\/Augmentir-Webex-Expert-on-Demand.jpg\",\"datePublished\":\"2021-08-30T16:20:36+00:00\",\"dateModified\":\"2024-09-18T06:36:56+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/blog.webex.com\\\/es\\\/#\\\/schema\\\/person\\\/bc304a650e09cee061703e9bcff7bfdb\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/blog.webex.com\\\/collaboration\\\/hybrid-work\\\/augmentir-webex-expert-on-demand-empower-frontline-workers\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/blog.webex.com\\\/collaboration\\\/hybrid-work\\\/augmentir-webex-expert-on-demand-empower-frontline-workers\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/blog.webex.com\\\/collaboration\\\/hybrid-work\\\/augmentir-webex-expert-on-demand-empower-frontline-workers\\\/#primaryimage\",\"url\":\"https:\\\/\\\/blog.webex.com\\\/wp-content\\\/uploads\\\/2021\\\/08\\\/Augmentir-Webex-Expert-on-Demand.jpg\",\"contentUrl\":\"https:\\\/\\\/blog.webex.com\\\/wp-content\\\/uploads\\\/2021\\\/08\\\/Augmentir-Webex-Expert-on-Demand.jpg\",\"width\":960,\"height\":640,\"caption\":\"Augmentir & Webex Expert on Demand\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/blog.webex.com\\\/collaboration\\\/hybrid-work\\\/augmentir-webex-expert-on-demand-empower-frontline-workers\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/blog.webex.com\\\/fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Augmentir et Webex Expert on Demand au service des intervenants ...\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/blog.webex.com\\\/es\\\/#website\",\"url\":\"https:\\\/\\\/blog.webex.com\\\/es\\\/\",\"name\":\"Webex Blog\",\"description\":\"Webex by Cisco powers collaboration through industry-leading video conferencing, cloud calling and contact center solutions\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/blog.webex.com\\\/es\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/blog.webex.com\\\/es\\\/#\\\/schema\\\/person\\\/bc304a650e09cee061703e9bcff7bfdb\",\"name\":\"Kevin Adamson\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/a91ae444fd3024caa478c6aebfb76f519936548a30f38fbe21abe2a16afab688?s=96&d=wp_user_avatar&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/a91ae444fd3024caa478c6aebfb76f519936548a30f38fbe21abe2a16afab688?s=96&d=wp_user_avatar&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/a91ae444fd3024caa478c6aebfb76f519936548a30f38fbe21abe2a16afab688?s=96&d=wp_user_avatar&r=g\",\"caption\":\"Kevin Adamson\"},\"description\":\"Kevin has been with Cisco for 10 years, a confessed operational and process geek, he obsesses about the value the partner ecosystem brings to Cisco. As a senior manager in Cisco\u2019s Collaboration Technology Group, Kevin is part of the Webex partnerships team focusing on finding and onboarding ISV partners to the Cisco Webex Ecosystem. Outside of work, Kevin enjoys Hill Walking, Golf and relaxing with the family.\",\"sameAs\":[\"https:\\\/\\\/www.linkedin.com\\\/in\\\/keadamson\\\/\"],\"url\":\"https:\\\/\\\/blog.webex.com\\\/fr\\\/contributors\\\/keadamso\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Augmentir et Webex Expert on Demand au service des intervenants de premi\u00e8re ligne | Webex Blog","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/blog.webex.com\/collaboration\/hybrid-work\/augmentir-webex-expert-on-demand-empower-frontline-workers\/","og_locale":"fr_FR","og_type":"article","og_title":"Augmentir et Webex Expert on Demand au service des intervenants de premi\u00e8re ligne | Webex Blog","og_description":"Augmentir et Webex Expert on Demand au service des intervenants de premi\u00e8re ligne gr\u00e2ce \u00e0 la technologie pour les travailleurs [&hellip;]","og_url":"https:\/\/blog.webex.com\/collaboration\/hybrid-work\/augmentir-webex-expert-on-demand-empower-frontline-workers\/","og_site_name":"Webex Blog","article_published_time":"2021-08-30T16:20:36+00:00","article_modified_time":"2024-09-18T06:36:56+00:00","og_image":[{"width":960,"height":640,"url":"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/08\/Augmentir-Webex-Expert-on-Demand.jpg","type":"image\/jpeg"}],"author":"Kevin Adamson","twitter_misc":{"\u00c9crit par":"Kevin Adamson","Dur\u00e9e de lecture estim\u00e9e":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/blog.webex.com\/collaboration\/hybrid-work\/augmentir-webex-expert-on-demand-empower-frontline-workers\/#article","isPartOf":{"@id":"https:\/\/blog.webex.com\/collaboration\/hybrid-work\/augmentir-webex-expert-on-demand-empower-frontline-workers\/"},"author":{"name":"Kevin Adamson","@id":"https:\/\/blog.webex.com\/es\/#\/schema\/person\/bc304a650e09cee061703e9bcff7bfdb"},"headline":"Augmentir et Webex Expert on Demand au service des intervenants ...","datePublished":"2021-08-30T16:20:36+00:00","dateModified":"2024-09-18T06:36:56+00:00","mainEntityOfPage":{"@id":"https:\/\/blog.webex.com\/collaboration\/hybrid-work\/augmentir-webex-expert-on-demand-empower-frontline-workers\/"},"wordCount":916,"commentCount":0,"image":{"@id":"https:\/\/blog.webex.com\/collaboration\/hybrid-work\/augmentir-webex-expert-on-demand-empower-frontline-workers\/#primaryimage"},"thumbnailUrl":"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/08\/Augmentir-Webex-Expert-on-Demand.jpg","keywords":["communications cloud","Hub d\u2019applications Webex","outils de collaboration","Solutions de collaboration","travail hybride","Webex App Hub"],"articleSection":["Collaboration","Uncategorized @fr"],"inLanguage":"fr-FR","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/blog.webex.com\/collaboration\/hybrid-work\/augmentir-webex-expert-on-demand-empower-frontline-workers\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/blog.webex.com\/collaboration\/hybrid-work\/augmentir-webex-expert-on-demand-empower-frontline-workers\/","url":"https:\/\/blog.webex.com\/collaboration\/hybrid-work\/augmentir-webex-expert-on-demand-empower-frontline-workers\/","name":"Augmentir et Webex Expert on Demand au service des intervenants de premi\u00e8re ligne | Webex Blog","isPartOf":{"@id":"https:\/\/blog.webex.com\/es\/#website"},"primaryImageOfPage":{"@id":"https:\/\/blog.webex.com\/collaboration\/hybrid-work\/augmentir-webex-expert-on-demand-empower-frontline-workers\/#primaryimage"},"image":{"@id":"https:\/\/blog.webex.com\/collaboration\/hybrid-work\/augmentir-webex-expert-on-demand-empower-frontline-workers\/#primaryimage"},"thumbnailUrl":"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/08\/Augmentir-Webex-Expert-on-Demand.jpg","datePublished":"2021-08-30T16:20:36+00:00","dateModified":"2024-09-18T06:36:56+00:00","author":{"@id":"https:\/\/blog.webex.com\/es\/#\/schema\/person\/bc304a650e09cee061703e9bcff7bfdb"},"breadcrumb":{"@id":"https:\/\/blog.webex.com\/collaboration\/hybrid-work\/augmentir-webex-expert-on-demand-empower-frontline-workers\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/blog.webex.com\/collaboration\/hybrid-work\/augmentir-webex-expert-on-demand-empower-frontline-workers\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/blog.webex.com\/collaboration\/hybrid-work\/augmentir-webex-expert-on-demand-empower-frontline-workers\/#primaryimage","url":"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/08\/Augmentir-Webex-Expert-on-Demand.jpg","contentUrl":"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/08\/Augmentir-Webex-Expert-on-Demand.jpg","width":960,"height":640,"caption":"Augmentir & Webex Expert on Demand"},{"@type":"BreadcrumbList","@id":"https:\/\/blog.webex.com\/collaboration\/hybrid-work\/augmentir-webex-expert-on-demand-empower-frontline-workers\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/blog.webex.com\/fr\/"},{"@type":"ListItem","position":2,"name":"Augmentir et Webex Expert on Demand au service des intervenants ..."}]},{"@type":"WebSite","@id":"https:\/\/blog.webex.com\/es\/#website","url":"https:\/\/blog.webex.com\/es\/","name":"Webex Blog","description":"Webex by Cisco powers collaboration through industry-leading video conferencing, cloud calling and contact center solutions","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/blog.webex.com\/es\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Person","@id":"https:\/\/blog.webex.com\/es\/#\/schema\/person\/bc304a650e09cee061703e9bcff7bfdb","name":"Kevin Adamson","image":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/secure.gravatar.com\/avatar\/a91ae444fd3024caa478c6aebfb76f519936548a30f38fbe21abe2a16afab688?s=96&d=wp_user_avatar&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/a91ae444fd3024caa478c6aebfb76f519936548a30f38fbe21abe2a16afab688?s=96&d=wp_user_avatar&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/a91ae444fd3024caa478c6aebfb76f519936548a30f38fbe21abe2a16afab688?s=96&d=wp_user_avatar&r=g","caption":"Kevin Adamson"},"description":"Kevin has been with Cisco for 10 years, a confessed operational and process geek, he obsesses about the value the partner ecosystem brings to Cisco. As a senior manager in Cisco\u2019s Collaboration Technology Group, Kevin is part of the Webex partnerships team focusing on finding and onboarding ISV partners to the Cisco Webex Ecosystem. Outside of work, Kevin enjoys Hill Walking, Golf and relaxing with the family.","sameAs":["https:\/\/www.linkedin.com\/in\/keadamson\/"],"url":"https:\/\/blog.webex.com\/fr\/contributors\/keadamso\/"}]}},"_links":{"self":[{"href":"https:\/\/blog.webex.com\/fr\/wp-json\/wp\/v2\/posts\/372802","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.webex.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.webex.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.webex.com\/fr\/wp-json\/wp\/v2\/users\/5539"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.webex.com\/fr\/wp-json\/wp\/v2\/comments?post=372802"}],"version-history":[{"count":0,"href":"https:\/\/blog.webex.com\/fr\/wp-json\/wp\/v2\/posts\/372802\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.webex.com\/fr\/wp-json\/wp\/v2\/media\/372362"}],"wp:attachment":[{"href":"https:\/\/blog.webex.com\/fr\/wp-json\/wp\/v2\/media?parent=372802"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.webex.com\/fr\/wp-json\/wp\/v2\/categories?post=372802"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.webex.com\/fr\/wp-json\/wp\/v2\/tags?post=372802"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}