{"id":373374,"date":"2021-09-09T10:12:40","date_gmt":"2021-09-09T17:12:40","guid":{"rendered":"https:\/\/blog.webex.com\/uncategorized-fr\/expert-on-demand-for-government\/"},"modified":"2021-09-09T10:12:40","modified_gmt":"2021-09-09T17:12:40","slug":"expert-on-demand-for-government","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/fr\/collaboration-fr\/visioconferences\/expert-on-demand-for-government\/","title":{"rendered":"Expert on Demand for Government"},"content":{"rendered":"<p>En juin dernier, Cisco a int\u00e9gr\u00e9 de nouvelles capacit\u00e9s \u00e0 <a href=\"https:\/\/blog.webex.com\/fr\/visioconferences\/donner-des-moyens-aux-travailleurs-places-en-premiere-ligne-avec-webex-expert-on-demand\/\">Webex Expert on Demand<\/a> pour accompagner les intervenants de premi\u00e8re ligne. L\u2019int\u00e9gration transparente entre Webex et Realwear, un fournisseur de casques professionnels \u00e0 r\u00e9alit\u00e9 assist\u00e9e (AR), permet aux personnels d\u2019interagir instantan\u00e9ment avec des experts \u00e0 distance ou avec leurs \u00e9quipes. Cette exp\u00e9rience mains-libres \u00e0 commande vocale permet aux intervenants de premi\u00e8re ligne de r\u00e9aliser leur travail efficacement et en toute s\u00e9curit\u00e9, en b\u00e9n\u00e9ficiant des conseils d\u2019un expert \u00e0 distance. Webex Expert on Demand de Cisco aide les organisations \u00e0 num\u00e9riser leurs op\u00e9rations, guide les travailleurs dans la r\u00e9alisation de t\u00e2ches complexes et prend en charge le d\u00e9pannage \u00e0 distance.<\/p>\n<p>Nous savons que les intervenants de premi\u00e8re ligne sont essentiels dans de nombreux secteurs pour le bon d\u00e9roulement les op\u00e9rations courantes ainsi que pour r\u00e9aliser des proc\u00e9dures r\u00e9guli\u00e8res diverses qui assurent la continuit\u00e9 de l\u2019activit\u00e9. C\u2019est pourquoi nous sommes maintenant en mesure d\u2019accompagner ceux qui travaillent pour le gouvernement f\u00e9d\u00e9ral am\u00e9ricain, avec des exigences en mati\u00e8re de s\u00e9curit\u00e9 des donn\u00e9es diff\u00e9rentes de celles impos\u00e9es \u00e0 leurs homologues du secteur priv\u00e9.<\/p>\n<h2><strong>Webex Expert on Demand<\/strong><strong> for Government<\/strong><\/h2>\n<p>Webex Expert on Demand for Government est con\u00e7u pour les organismes publics et permet aux intervenants de premi\u00e8re ligne de rester en contact avec des experts \u00e0 distance, sur une plateforme assurant le chiffrement de bout en bout des informations f\u00e9d\u00e9rales conform\u00e9ment aux exigences de niveau Impact Level\u00a02 (FedRAMP Moderate) du programme FedRAMP (Federal Risk and Authorization Management Program) des \u00c9tats-Unis. FedRAMP est un programme du gouvernement am\u00e9ricain qui encourage l\u2019adoption d\u2019une approche normalis\u00e9e pour l\u2019\u00e9valuation de la s\u00e9curit\u00e9, l\u2019autorisation et la surveillance des produits et services.<\/p>\n<p><a href=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/09\/front-line-workers-xOD-for-government.png\"><br \/>\n  <img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-373087 size-full\" src=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/09\/front-line-workers-xOD-for-government.png\" alt=\"front line workers xOD for government.png\" width=\"1500\" height=\"1295\" srcset=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/09\/front-line-workers-xOD-for-government.png 602w, https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/09\/front-line-workers-xOD-for-government-300x259.png 300w, https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/09\/front-line-workers-xOD-for-government-1024x884.png 1024w, https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/09\/front-line-workers-xOD-for-government-768x663.png 768w\" sizes=\"auto, (max-width: 1500px) 100vw, 1500px\" \/><br \/>\n<\/a><\/p>\n<p>Notre plateforme s\u2019appuie sur la r\u00e9alit\u00e9 assist\u00e9e (AR) pour accro\u00eetre la disponibilit\u00e9 des experts et des \u00e9quipes d\u2019assistance dispers\u00e9s g\u00e9ographiquement sur des sites o\u00f9 leurs comp\u00e9tences sont indispensables, tout en r\u00e9duisant les d\u00e9placements physiques. Les intervenants de premi\u00e8re ligne peuvent utiliser le suivi des mouvements de la t\u00eate et des commandes vocales pour rejoindre des appels audio et vid\u00e9o avec plusieurs participants, en gardant les mains totalement libres. Ils peuvent ainsi recevoir des directives en temps r\u00e9el et partager des contenus et des documents avec des capacit\u00e9s d\u2019annotation en temps r\u00e9el, pour des r\u00e9solutions plus rapides, des exp\u00e9riences optimis\u00e9es et une s\u00e9curit\u00e9 accrue.<\/p>\n<p><a href=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/09\/Frontline-workers-using-AR.png\"><br \/>\n  <img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-373107\" src=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/09\/Frontline-workers-using-AR.png\" alt=\"Intervenants de premi\u00e8re ligne utilisant la technologie de r\u00e9alit\u00e9 assist\u00e9e\" width=\"720\" height=\"516\" srcset=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/09\/Frontline-workers-using-AR.png 720w, https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/09\/Frontline-workers-using-AR-300x215.png 300w\" sizes=\"auto, (max-width: 720px) 100vw, 720px\" \/><br \/>\n<\/a><\/p>\n<p>Alors que la transformation num\u00e9rique s\u2019est impos\u00e9e comme une n\u00e9cessit\u00e9, fournir des solutions innovantes aux organisations et aux ressources du secteur public aura un profond impact. Webex Expert on Demand for Government repr\u00e9sente une avanc\u00e9e exceptionnelle en mati\u00e8re d\u2019\u00e9volution num\u00e9rique dans un secteur offrant de nombreuses opportunit\u00e9s d\u2019optimisation de l\u2019efficacit\u00e9. Dans les mois \u00e0 venir, nous allons continuer \u00e0 innover et \u00e0 lancer des fonctionnalit\u00e9s et des outils pour am\u00e9liorer l\u2019exp\u00e9rience de collaboration sur Webex Expert on Demand for Government.<\/p>\n<blockquote><p>Pour en savoir plus ou pour d\u00e9buter un essai de 30\u00a0jours, <a href=\"https:\/\/realwear.com\/solutions\/cisco-webex-expert-on-demand\/\">cliquez ici<\/a><\/p><\/blockquote>\n<p><strong>En savoir plus<\/strong><\/p>\n<p><a href=\"https:\/\/blog.webex.com\/fr\/visioconferences\/quoi-de-neuf-dans-webex-septembre-2021\/\">Quoi de neuf dans Webex\u00a0? Septembre\u00a02021<\/a><\/p>\n<p><a href=\"https:\/\/blog.webex.com\/fr\/visioconferences\/extension-des-capacites-de-collaboration-dans-webex-for-government\/\">Extension des capacit\u00e9s de collaboration dans Webex for Government<\/a><\/p>\n<p><a href=\"https:\/\/blog.webex.com\/fr\/visioconferences\/le-meilleur-de-webex-au-service-de-la-defense\/\">Le meilleur de Webex au service des administrations<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>En juin dernier, Cisco a int\u00e9gr\u00e9 de nouvelles capacit\u00e9s \u00e0 Webex Expert on Demand pour accompagner les intervenants de premi\u00e8re [&hellip;]<\/p>\n","protected":false},"author":5410,"featured_media":373080,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[5253,1493],"tags":[885,3851,4629,9925,2066,5672],"class_list":["post-373374","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-collaboration-fr","category-visioconferences","tag-business-phone","tag-collaboration-solutions","tag-communications-cloud","tag-fedramp-fr","tag-outils-de-collaboration","tag-solutions-de-collaboration"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Expert on Demand for Government | Webex Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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