{"id":381195,"date":"2021-11-17T09:51:30","date_gmt":"2021-11-17T17:51:30","guid":{"rendered":"https:\/\/blog.webex.com\/uncategorized-fr\/decouvrez-les-laureats-des-prix-des-clients-webex-2021\/"},"modified":"2024-09-17T23:36:40","modified_gmt":"2024-09-18T06:36:40","slug":"decouvrez-les-laureats-des-prix-des-clients-webex-2021","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/fr\/customer-stories-fr\/decouvrez-les-laureats-des-prix-des-clients-webex-2021\/","title":{"rendered":"D\u00e9couvrez les laur\u00e9ats des Prix des Clients Webex\u00a02021"},"content":{"rendered":"<p>Une des plus grandes r\u00e9ussites de notre <a href=\"http:\/\/webexone.com\/\">conf\u00e9rence WebexOne 2021<\/a> a \u00e9t\u00e9 la participation de nos clients. En effet, trente d\u2019entre eux nous ont rejoints pour nous parler de leurs innovations rendues possibles gr\u00e2ce \u00e0 Webex\u00a0! Comme vous l\u2019avez probablement constat\u00e9, les clients de Webex comprennent l\u2019importance de permettre une collaboration inclusive et d\u2019adopter le travail hybride pour continuer \u00e0 offrir des exp\u00e9riences client exceptionnelles. Il n\u2019a jamais \u00e9t\u00e9 aussi essentiel de cr\u00e9er un avenir inclusif pour tous, quel que soit l\u2019endroit o\u00f9 l\u2019on travaille.<\/p>\n<p>Pour r\u00e9compenser les incroyables innovations concr\u00e9tis\u00e9es par nos clients gr\u00e2ce \u00e0 Webex, j\u2019ai le plaisir d\u2019annoncer les laur\u00e9ats des <strong>Prix des Clients Webex 2021<\/strong>. Nous avons re\u00e7u plus d\u2019<strong>une centaine de nominations<\/strong>, allant de petites entreprises \u00e0 de grands groupes, et ce que nous avons pu voir est tout simplement ph\u00e9nom\u00e9nal. De mesures visant \u00e0 ce que chaque employ\u00e9 soit trait\u00e9 sur un pied d\u2019\u00e9galit\u00e9, o\u00f9 qu\u2019il se trouve, \u00e0 la cr\u00e9ation d\u2019exp\u00e9riences de conf\u00e9rences virtuelles en\u00a03D sur Webex, chaque initiative ajoute sa propre dimension \u00e0 la mani\u00e8re dont Webex peut v\u00e9ritablement transformer l\u2019univers du travail.<\/p>\n<p><strong>Alors sans plus attendre, voici les laur\u00e9ats des Prix des Clients Webex 2021\u00a0!<\/strong><\/p>\n<p><iframe loading=\"lazy\" title=\"2021 Webex Customer Award Winners\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/fcKDseFuMlU?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<h2><strong><br \/>\n  <span>Prix de la Collaboration\u00a0: Amgen<\/span><br \/>\n<\/strong><\/h2>\n<p>Ce prix international r\u00e9compense un client qui a int\u00e9gr\u00e9 les capacit\u00e9s de Meetings, Calling, Messaging et Events.<\/p>\n<p><strong>Amgen<\/strong> avait pour objectif d\u2019acc\u00e9l\u00e9rer le leadership num\u00e9rique afin de transformer l\u2019orientation num\u00e9rique de son activit\u00e9. Lorsque son personnel est parti en t\u00e9l\u00e9travail, l\u2019entreprise a pris en charge plus de 33\u00a0000\u00a0utilisateurs en deux semaines seulement, limitant ainsi les interruptions d\u2019activit\u00e9.<\/p>\n<h2><strong><br \/>\n  <span>Prix de l\u2019Exp\u00e9rience client\u00a0: Cover-More Insurance<\/span><br \/>\n<\/strong><\/h2>\n<p>Ce prix international r\u00e9compense un client qui a appliqu\u00e9 d\u2019incroyables strat\u00e9gies d\u2019exp\u00e9rience en recourant \u00e0 Webex Contact Center.<\/p>\n<p><strong>Cover-More Insurance<\/strong> utilisait plusieurs applications pour centres de contact relativement anciennes, ce qui s\u2019av\u00e9rait non seulement co\u00fbteux mais pr\u00e9sentait aussi des probl\u00e8mes. En consolidant ses activit\u00e9s dans un seul centre de contact cloud gr\u00e2ce \u00e0 Webex, l\u2019entreprise a pu r\u00e9duire de 30\u00a0% son co\u00fbt total de possession et d\u00e9passer ses objectifs de rentabilit\u00e9.<\/p>\n<h2><strong><br \/>\n  <span>Prix de l\u2019Innovation\u00a0: Ford Motor Company<\/span><br \/>\n<\/strong><\/h2>\n<p>Ce prix international r\u00e9compense un client devenu chef de file du secteur gr\u00e2ce \u00e0 l\u2019utilisation cr\u00e9ative des toutes derni\u00e8res technologies de collaboration.<\/p>\n<p><strong>Ford Motor Company<\/strong> int\u00e8gre l\u2019innovation dans ses produits et services, et en fait profiter ses clients (ainsi que la plateforme Webex) alors que ses employ\u00e9s apprennent et r\u00e9fl\u00e9chissent \u00e0 des id\u00e9es ensemble. Ford a cr\u00e9\u00e9 une exp\u00e9rience de conf\u00e9rence virtuelle en\u00a03D, permettant aux participants d\u2019interagir exactement comme dans la r\u00e9alit\u00e9 physique.<\/p>\n<h2><strong><br \/>\n  <span>Prix de la Diversit\u00e9 et de l\u2019inclusion\u00a0: T-Mobile<\/span><br \/>\n<\/strong><\/h2>\n<p>Ce prix international r\u00e9compense une entreprise qui a exploit\u00e9 la technologie de collaboration pour constituer une \u00e9quipe diversifi\u00e9e et inclusive.<\/p>\n<p><strong>T-Mobile<\/strong> rassemble ses employ\u00e9s pour innover et faire la diff\u00e9rence. Qu\u2019ils travaillent depuis leur domicile, le bureau ou en d\u00e9placement, ils peuvent se rencontrer efficacement dans des r\u00e9unions fiables et de qualit\u00e9 constante, et profiter de fonctionnalit\u00e9s de visioconf\u00e9rence, telles que le partage d\u2019\u00e9cran et les \u00e9motic\u00f4nes de r\u00e9actions. En levant ainsi les obstacles, T-Mobile traite chaque employ\u00e9 sur un pied d\u2019\u00e9galit\u00e9. <span class=\"s1\"><br \/>\n  <a href=\"https:\/\/blog.webex.com\/fr\/visioconferences\/comment-t-mobile-optimise-la-productivite-et-le-travail-hybride-avec-webex\/\">Apprenez-en plus<\/a><br \/>\n<\/span> sur la mani\u00e8re dont T-Mobile booste la productivit\u00e9 et le travail hybride avec Webex.<\/p>\n<h2><strong><br \/>\n  <span>Laur\u00e9ats des Prix r\u00e9gionaux<\/span><br \/>\n<\/strong><\/h2>\n<p>Ce prix g\u00e9n\u00e9ral r\u00e9compense des clients qui, dans le monde entier, ont transform\u00e9 leur univers de travail gr\u00e2ce \u00e0 Webex.<\/p>\n<p><span><br \/>\n  <strong>Laur\u00e9at de la r\u00e9gion EMEAR\u00a0:<\/strong><br \/>\n<\/span><\/p>\n<p><strong>Deutsche Telekom<\/strong>, qui ambitionne de rendre ses clients inconditionnels de sa marque, s\u2019efforce en permanence d\u2019am\u00e9liorer ses services de communication et de conf\u00e9rence. Apr\u00e8s le premier confinement de 2020, Deutsche Telekom a transf\u00e9r\u00e9 en une semaine plus de 15\u00a0000\u00a0employ\u00e9s de centres de contact vers le centre de contact cloud Webex, leur permettant ainsi de rester en relation avec leurs clients.<\/p>\n<p><span><br \/>\n  <strong>Laur\u00e9at de la r\u00e9gion APJC\u00a0:<\/strong><br \/>\n<\/span><\/p>\n<p><strong>ACT Government<\/strong> est au service de plusieurs milliers de citoyens occupant des fonctions dans les domaines de la sant\u00e9, de l\u2019\u00e9ducation, de l\u2019environnement, de la justice et des administrations locales. Dans les 48\u00a0heures apr\u00e8s le d\u00e9but du confinement en Australie, ACT Government a pu mettre en place des centres de contact permettant de prendre rendez-vous pour se faire vacciner et de r\u00e9pondre aux demandes importantes des citoyens en ces moments critiques, et ce, gr\u00e2ce \u00e0 Webex Contact Center.<\/p>\n<p>FELICITATIONS \u00e0 tous les laur\u00e9ats de nos Prix des Clients Webex\u00a0! Les clients Webex r\u00e9alisent des exploits fantastiques pour offrir une exp\u00e9rience client d\u2019exception, favoriser des cultures de collaboration inclusive et permettre \u00e0 leurs \u00e9quipes de rester connect\u00e9es afin d\u2019innover et de prosp\u00e9rer. Nous sommes honor\u00e9s de pouvoir vous accompagner dans ces initiatives.<\/p>\n<h2><strong><br \/>\n  <span>Vous avez manqu\u00e9 WebexOne ou souhaitez revoir l\u2019\u00e9v\u00e9nement\u00a0?<\/span><br \/>\n<\/strong><\/h2>\n<blockquote><p><a href=\"https:\/\/www.webex.com\/webexone\/index.html\">Regardez le replay<\/a> et inscrivez-vous pour en visionner tout le contenu \u00e0 la demande, y compris les allocutions et les sessions enregistr\u00e9es en direct. Vous pouvez aussi <a href=\"https:\/\/www.webex.com\/webexone-wire-2021.html?utm_medium=Website&#038;utm_source=WDCBlog&#038;utm_campaign=2021_wx1&#038;utm_content=Partner_Award_Blog&#038;team=DG\">lire notre tour d\u2019horizon des principaux points \u00e0 retenir<\/a>\u00a0pour vous tenir au courant de toutes les derni\u00e8res innovations et annonces en mati\u00e8re de travail hybride, d\u2019exp\u00e9rience client, etc.<\/p><\/blockquote>\n<p><strong>En savoir plus<\/strong><\/p>\n<p><a href=\"https:\/\/blog.webex.com\/fr\/travail-hybride\/webexone-2021-repousser-les-limites-de-linnovation-dans-lespace-et-dans-le-sport\/\">WebexOne 2021 | Repousser les limites de l\u2019innovation, dans l\u2019espace et dans le sport<\/a><\/p>\n<p><a href=\"https:\/\/blog.webex.com\/fr\/travail-hybride\/webex-continue-dimpressionner-le-monde-entier-avec-ses-innovations\/\">Webex continue d\u2019impressionner le monde entier avec ses innovations<\/a><\/p>\n<p><a href=\"https:\/\/blog.webex.com\/fr\/customer-stories\/webexone-awards-le-moment-est-venu-de-mettre-a-lhonneur-nos-fantastiques-clients-webex\/\">WebexOne Awards | Le moment est venu de mettre \u00e0 l\u2019honneur nos fantastiques clients Webex\u00a0!<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Une des plus grandes r\u00e9ussites de notre conf\u00e9rence WebexOne 2021 a \u00e9t\u00e9 la participation de nos clients. En effet, trente [&hellip;]<\/p>\n","protected":false},"author":5377,"featured_media":380677,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[5253,1502],"tags":[2393,4153,15590],"class_list":["post-381195","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-collaboration-fr","category-customer-stories-fr","tag-travail-hybride","tag-webexone","tag-webexone-fr-2"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>D\u00e9couvrez les laur\u00e9ats des Prix des Clients Webex\u00a02021 | Webex Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.webex.com\/customer-stories\/announcing-the-2021-webex-customer-award-winners\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"D\u00e9couvrez les laur\u00e9ats des Prix des Clients Webex\u00a02021 | Webex Blog\" \/>\n<meta property=\"og:description\" content=\"Une des plus grandes r\u00e9ussites de notre conf\u00e9rence WebexOne 2021 a \u00e9t\u00e9 la participation de nos clients. En effet, trente [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blog.webex.com\/customer-stories\/announcing-the-2021-webex-customer-award-winners\/\" \/>\n<meta property=\"og:site_name\" content=\"Webex Blog\" \/>\n<meta property=\"article:published_time\" content=\"2021-11-17T17:51:30+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-09-18T06:36:40+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/11\/02_13_2021_SHOT_15_A_01721.png\" \/>\n\t<meta property=\"og:image:width\" content=\"975\" \/>\n\t<meta property=\"og:image:height\" content=\"554\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Aruna Ravichandran\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"Aruna Ravichandran\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta 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