{"id":382583,"date":"2020-12-10T10:07:39","date_gmt":"2020-12-10T18:07:39","guid":{"rendered":"https:\/\/blog.webex.com\/uncategorized-fr\/roulement-de-tambour-voici-les-laureats-des-prix-des-clients-webex-2020\/"},"modified":"2020-12-10T10:07:39","modified_gmt":"2020-12-10T18:07:39","slug":"roulement-de-tambour-voici-les-laureats-des-prix-des-clients-webex-2020","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/fr\/collaboration-fr\/visioconferences\/roulement-de-tambour-voici-les-laureats-des-prix-des-clients-webex-2020\/","title":{"rendered":"Roulement de tambour\u00a0: voici les laur\u00e9ats des Prix des Clients ..."},"content":{"rendered":"

Tout d\u2019abord, un grand merci de vous \u00eatre joints \u00e0 nous lors de WebexOne \u2013 notre \u00e9v\u00e9nement de collaboration num\u00e9rique exceptionnel. Nous venons de vivre deux journ\u00e9es incroyables \u2013 nous avons d\u00e9voil\u00e9 le tout nouveau Webex, entendu les prestations de Broadway Cares et m\u00eame appris combien RuPaul aimait Webex\u00a0! Mais le meilleur de tout, c\u2019\u00e9tait la participation de nos clients \u2013 plus de 20\u00a0d\u2019entre eux nous ont rejoints pour t\u00e9moigner et pr\u00e9senter leurs innovations qui se sont concr\u00e9tis\u00e9es gr\u00e2ce \u00e0 Webex! Si vous avez manqu\u00e9 cet \u00e9v\u00e9nement, rendez-vous sur webexone.com<\/a> \u2013 vous pouvez encore vous inscrire pour regarder tout le contenu \u00e0 la demande, y compris les allocutions, les sessions enregistr\u00e9es en direct, et bien d\u2019autres choses encore.<\/p>\n


\n Prix des Clients Webex\u00a02020<\/strong>
\n<\/span><\/h2>\n

Passons donc au sujet qui nous int\u00e9resse\u00a0! Je suis particuli\u00e8rement fi\u00e8re d\u2019annoncer les laur\u00e9ats des
\n Prix des Clients Webex 2020<\/strong>.<\/span> Nous avons re\u00e7u
\n 125\u00a0nominations<\/strong>
\n<\/span>, allant de petites entreprises \u00e0 de grands groupes, et ce que nous avons pu voir est tout simplement magnifique. De mesures permettant de mettre Webex \u00e0 la disposition de milliers d\u2019employ\u00e9s pendant une pand\u00e9mie mondiale \u00e0 la mise en pratique de toutes les fonctionnalit\u00e9s avanc\u00e9es d\u2019IA dans Webex, chaque initiative ajoute sa propre dimension \u00e0 la mani\u00e8re dont Webex peut v\u00e9ritablement transformer l\u2019univers du travail.<\/p>\n


\n Alors sans plus attendre, voici les laur\u00e9ats des Prix des Clients Webex 2020\u00a0!<\/strong>
\n<\/span><\/p>\n


\n \"Laur\u00e9at
\n<\/a><\/p>\n


\n Transformation de l\u2019environnement de travail Webexceptionnelle<\/span>
\n<\/strong><\/h2>\n

Ce prix prestigieux r\u00e9compense des clients qui ont transform\u00e9 leur univers de travail gr\u00e2ce \u00e0 Webex. Cette ann\u00e9e, un prix est d\u00e9cern\u00e9 \u00e0 deux laur\u00e9ats de chacune des trois r\u00e9gions.<\/p>\n


\n Laur\u00e9ats de la r\u00e9gion Am\u00e9riques\u00a0: <\/strong>
\n<\/span><\/p>\n


\n Aon <\/strong>
\n<\/span>utilise Webex pour fournir des capacit\u00e9s de collaboration cloud \u00e0 50\u00a0000\u00a0travailleurs du savoir dans le monde entier. Une seule application pour se r\u00e9unir, s\u2019envoyer des messages et s\u2019appeler, une exp\u00e9rience unique et des temps de connexion tr\u00e8s rapides ont transform\u00e9 l\u2019univers de travail des cadres, des travailleurs du savoir, des commerciaux en d\u00e9placement et du personnel en relation avec la client\u00e8le.<\/p>\n


\n Charles Schwab<\/strong> <\/span>a enti\u00e8rement modernis\u00e9 l\u2019environnement de travail, avec une configuration cloud et des processus de d\u00e9ploiement agiles. L\u2019entreprise a doubl\u00e9 son utilisation de Webex Meetings et adopt\u00e9 Webex Edge pour ses appareils. Elle a innov\u00e9 avec People Insights et d\u00e9velopp\u00e9 un \u00e9tat d\u2019esprit favorable au changement.<\/p>\n


\n Laur\u00e9ats de la r\u00e9gion EMEAR\u00a0:<\/strong>
\n<\/span><\/p>\n


\n Allianz Technology<\/strong> <\/span>a transform\u00e9 les suites de collaboration pour permettre \u00e0 104\u00a0000\u00a0employ\u00e9s de travailler \u00e0 distance en raison de la pand\u00e9mie. L\u2019entreprise a \u00e9galement utilis\u00e9 Webex pour h\u00e9berger des r\u00e9unions municipales comportant plus de 10\u00a0000\u00a0participants.<\/p>\n


\n Le Gouvernement des Pays-Bas<\/strong>
\n<\/span> a accord\u00e9 l\u2019acc\u00e8s \u00e0 Webex \u00e0 tous ses fonctionnaires, avec 85\u00a0000\u00a0utilisateurs enregistr\u00e9s au moyen d\u2019une solution hybride cloud et sur site.<\/p>\n


\n Laur\u00e9ats de la r\u00e9gion APJC\u00a0:<\/strong>
\n<\/span><\/p>\n


\n Australia Post<\/strong> <\/span>a permis \u00e0 son personnel de travailler \u00e0 domicile gr\u00e2ce \u00e0 la visioconf\u00e9rence. Webex a propos\u00e9 un mod\u00e8le d\u2019engagement uniforme que tous les d\u00e9partements de l\u2019entreprise utilisent pour se connecter, communiquer et collaborer, r\u00e9sultant en
\n 2\u00a0millions <\/strong>
\n<\/span>de messages par mois transitant par Webex.<\/p>\n


\n Cognizant<\/strong>
\n<\/span> utilise Webex pour fournir une plateforme unique pour l\u2019exp\u00e9rience utilisateur et la gestion globale. Les clients et associ\u00e9s utilisant Webex se connectent depuis plusieurs fuseaux horaires et r\u00e9gions du monde.<\/p>\n

\"Laur\u00e9at<\/a><\/strong><\/p>\n


\n Plateforme Webexcellente\u00a0: Charles Russell Speechlys<\/strong>
\n<\/span><\/h2>\n

Ce prix international r\u00e9compense un client qui obtenu les r\u00e9sultats les plus efficaces suite \u00e0 la mise en \u0153uvre de la plateforme Webex. Charles Russell Speechlys<\/strong> <\/span>a rationalis\u00e9 ses outils d\u2019entreprise et gagn\u00e9 du temps, de l\u2019argent et des ressources en simplifiant les processus de ses workflows avec Webex. L\u2019entreprise a cr\u00e9\u00e9 des r\u00e9unions fluides qui ont permis aux utilisateurs d\u2019organiser et de rejoindre des appels plus facilement.<\/p>\n


\n \"Laur\u00e9at
\n<\/a><\/p>\n


\n Croissance de l\u2019activit\u00e9 Webexemplaire\u00a0: Cahoot Learning<\/strong>
\n<\/span><\/h2>\n

Ce prix international r\u00e9compense une PME dont le t\u00e9moignage d\u2019utilisation de Webex est le plus impressionnant. Cahoot Learning<\/strong> <\/span>utilise Webex Events pour r\u00e9pondre aux besoins en formation et en \u00e9v\u00e9nements de nombreux organismes publics et priv\u00e9s dans tout le territoire australien.<\/p>\n


\n \"Laur\u00e9at
\n<\/a><\/p>\n


\n Adoption Webextensive\u00a0: IBM<\/strong>
\n<\/span><\/h2>\n

Ce prix international est d\u00e9cern\u00e9 \u00e0 un client qui a obtenu un taux d\u2019adoption \u00e9lev\u00e9 avec Webex. Suite \u00e0 la pand\u00e9mie,
\n IBM<\/strong> <\/span>a d\u00fb permettre \u00e0 la plupart de ses 350\u00a0000\u00a0employ\u00e9s de travailler \u00e0 distance, et ce, en tr\u00e8s peu de temps. Au niveau de l\u2019exp\u00e9rience du client final, les taux NPS de la communaut\u00e9 d\u2019utilisateurs n\u2019ont jamais \u00e9t\u00e9 aussi \u00e9lev\u00e9s.<\/p>\n

\u00a0<\/p>\n


\n \"Laur\u00e9at
\n<\/a><\/p>\n


\n Remplacement concurrentiel Webextraordinaire\u00a0: Sky Limited<\/strong>
\n<\/span><\/h2>\n

Ce prix international met \u00e0 l\u2019honneur un client qui a r\u00e9ussi la meilleure mise en \u0153uvre de Webex en remplacement d\u2019une solution concurrente.<\/p>\n


\n Sky Limited<\/strong> <\/span>a impl\u00e9ment\u00e9 Webex pour 20\u00a0000\u00a0personnes en t\u00e9l\u00e9travail suite \u00e0 la pand\u00e9mie, rempla\u00e7ant une exp\u00e9rience chaotique avec d\u2019autres fournisseurs. L\u2019entreprise a d\u00e9finitivement adopt\u00e9 Webex avec des terminaux vid\u00e9o et Calling. Lorsque les t\u00e9l\u00e9travailleurs reprendront le chemin du bureau, ils disposeront de salles de conf\u00e9rence \u00e9quip\u00e9es d\u2019appareils Webex parmi les plus modernes et performants.<\/p>\n


\n \"Laur\u00e9at
\n<\/a><\/p>\n

Innovation Webexcellente\u00a0: Maricopa Community Colleges<\/span><\/h2>\n

Ce prix international r\u00e9compense un client qui fait preuve d\u2019une grande innovation en exploitant les fonctionnalit\u00e9s d\u2019IA de Webex. Lorsque la pand\u00e9mie s\u2019est d\u00e9clar\u00e9e, les
\n Maricopa Community Colleges<\/strong>
\n<\/span> ont d\u00e9ploy\u00e9 Webex pour 300\u00a0000\u00a0 \u00e9tudiants et enseignants en 3\u00a0semaines. Ils ont ajout\u00e9 l\u2019IA pour le sous-titrage et des fonctionnalit\u00e9s d\u2019IA avanc\u00e9es pour les \u00e9tudiants souffrant de handicap ou ayant des besoins sp\u00e9ciaux.<\/p>\n


\n \"Laur\u00e9at
\n<\/a><\/p>\n

Exp\u00e9rience client Webexceptionnelle<\/span><\/h2>\n

Ces prix r\u00e9gionaux r\u00e9compensent les clients qui ont cr\u00e9\u00e9 la meilleure exp\u00e9rience client en utilisant notre solution de centre de contact.<\/p>\n


\n
\n Laur\u00e9at de la r\u00e9gion Am\u00e9rique\u00a0:<\/span> T-Mobile<\/strong>
\n<\/span> utilise le centre de contact Cisco pour mettre en \u0153uvre sa solution prim\u00e9e \u00ab\u00a0Team of Experts\u00a0\u00bb.<\/p>\n


\n
\n Laur\u00e9at de la r\u00e9gion EMEAR\u00a0:<\/strong>
\n <\/span> Arnold Clark<\/strong><\/span> utilise une solution omnicanale qui a apport\u00e9 des am\u00e9liorations significatives en r\u00e9tention des appels et augmentation du CA.<\/p>\n


\n
\n Laur\u00e9at de la r\u00e9gion APJC\u00a0:<\/span> DBS<\/span> <\/strong>a impl\u00e9ment\u00e9 un centre de contact client omnicanal qui a am\u00e9lior\u00e9 l\u2019efficacit\u00e9 op\u00e9rationnelle et optimis\u00e9 l\u2019exp\u00e9rience client, raccourcissant ainsi ses d\u00e9lais de commercialisation.<\/p>\n

FELICITATIONS \u00e0 tous les laur\u00e9ats de cette ann\u00e9e\u00a0! Cisco s\u2019est engag\u00e9 \u00e0 verser un don aux
\n associations caritatives<\/strong>
\n<\/span> s\u00e9lectionn\u00e9es par les laur\u00e9ats\u00a0:
\n Alleviate Poverty and Promote Economic Growth<\/strong>, Improve Education<\/strong>, Protect the Environment<\/strong><\/span> et
\n Provide Clean Water, Sanitation and Hygiene<\/strong>.<\/span><\/p>\n

Et un GRAND MERCI \u00e0 tous nos clients qui ont particip\u00e9 \u00e0 cette campagne de r\u00e9compenses. C\u2019est gr\u00e2ce \u00e0 vous que Webex est si exceptionnel et nous vous sommes reconnaissants de nous laisser vous accompagner dans vos activit\u00e9s\u00a0!<\/h3>\n
\n

Vous avez manqu\u00e9 WebexOne ou souhaitez revoir l\u2019\u00e9v\u00e9nement\u00a0? Rendez-vous sur webexone.com<\/a> d\u00e8s aujourd\u2019hui\u00a0!<\/span><\/h3>\n<\/blockquote>\n

En savoir plus<\/strong><\/p>\n

https:\/\/blogs.cisco.com\/collaboration\/everything-you-need-to-know-about-webexone<\/p>\n

https:\/\/blogs.cisco.com\/collaboration\/announcing-webexone-ciscos-premier-digital-collaboration-conference<\/p>\n

https:\/\/blogs.cisco.com\/collaboration\/looking-for-best-of-the-best-bragging-rights-nominations-are-open-for-the-2nd-annual-webex-awards<\/p>\n

\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"

Voici les laur\u00e9ats de la 2e session annuelle des Prix des Clients Webex 2020. Cliquez ici pour trouver votre pr\u00e9f\u00e9r\u00e9\u00a0!<\/p>\n","protected":false},"author":5377,"featured_media":382584,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[5253,1493],"tags":[5951,4421],"class_list":["post-382583","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-collaboration-fr","category-visioconferences","tag-webexone-fr","tag-awards"],"acf":[],"yoast_head":"\nRoulement de tambour\u00a0: voici les laur\u00e9ats des Prix des Clients Webex\u00a02020\u00a0! | Webex Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.webex.com\/collaboration\/video-conferencing\/drumroll-please-announcing-the-2020-webex-customer-award-winners\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Roulement de tambour\u00a0: voici les laur\u00e9ats des Prix des Clients Webex\u00a02020\u00a0! | Webex Blog\" \/>\n<meta property=\"og:description\" content=\"Voici les laur\u00e9ats de la 2e session annuelle des Prix des Clients Webex 2020. 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