{"id":382763,"date":"2020-08-03T08:30:32","date_gmt":"2020-08-03T15:30:32","guid":{"rendered":"https:\/\/blog.webex.com\/uncategorized-fr\/uc-today-decerne-le-prix-du-produit-innovant-de-lannee-2020-a-cisco-webex-assistant-une-solution-basee-sur-lia\/"},"modified":"2020-08-03T08:30:32","modified_gmt":"2020-08-03T15:30:32","slug":"uc-today-decerne-le-prix-du-produit-innovant-de-lannee-2020-a-cisco-webex-assistant-une-solution-basee-sur-lia","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/fr\/experience-client\/uc-today-decerne-le-prix-du-produit-innovant-de-lannee-2020-a-cisco-webex-assistant-une-solution-basee-sur-lia\/","title":{"rendered":"UC Today d\u00e9cerne le prix du Produit innovant de l\u2019ann\u00e9e 2020 \u00e0 ..."},"content":{"rendered":"<h2><span><br \/>\n  <strong>Cisco r\u00e9compens\u00e9 pour Webex Assistant, sa solution hautement innovante bas\u00e9e sur l\u2019IA <\/strong><br \/>\n<\/span><\/h2>\n<p>Nous avons d\u2019excellentes nouvelles \u00e0 vous annoncer. Deux prix UC Today 2020 ont \u00e9t\u00e9 d\u00e9cern\u00e9s \u00e0 Cisco la semaine derni\u00e8re\u00a0: <a href=\"https:\/\/www.cisco.com\/c\/en\/us\/products\/conferencing\/web-conferencing\/index.html\">Webex<\/a> a re\u00e7u le prix de la Meilleure plateforme de collaboration et\u00a0<a href=\"https:\/\/www.cisco.com\/c\/en\/us\/products\/conferencing\/webex-meetings\/transcription.html#~voice-intelligence\">Webex Assistant<\/a> celui du Produit le plus innovant.<\/p>\n<p>UC\u00a0Today est la plus grande autorit\u00e9 en mati\u00e8re de technologies de communication et de collaboration. Le panel de juges comprenait certains des analystes les plus r\u00e9put\u00e9s de notre secteur, parmi lesquels Zeus Kerravala (ZK\u00a0Research), Blair Pleasant (COMMfusion), Kevin Kieller (enableUC), Melissa Swartz (Swartz Consulting), Jon Arnold (J.\u00a0Arnold &#038; Associates) et Irwin Lazar (Nemertes Research).<\/p>\n<p>Webex Assistant repose sur le moteur vocal r\u00e9volutionnaire con\u00e7u par <a href=\"https:\/\/www.cisco.com\/c\/en\/us\/about\/corporate-strategy-office\/acquisitions\/voicea.html#:~:text=Cisco%20has%20Completed%20the%20Acquisition%20of%20Voicea*&#038;text=SAN%20JOSE%2C%20Calif.,based%20in%20Mountain%20View%2C%20CA.\">Voicea<\/a>, l\u2019entreprise que j\u2019ai co-fond\u00e9e et dont Cisco a fait l\u2019acquisition en septembre\u00a02019, ainsi que sur la technologie d\u2019IA de MindMeld, entreprise acquise par Cisco en mai\u00a02017. Nous avons int\u00e9gr\u00e9 en natif notre technologie d\u2019IA dans Webex Meetings et Webex Rooms, et nous avons aussi sp\u00e9cialement int\u00e9gr\u00e9 la transcription des appels \u00e0 l\u2019exp\u00e9rience agent-client dans les centres de contact, pour fournir aux agents une transcription compl\u00e8te et une synth\u00e8se de chaque appel.<\/p>\n<p>Permettez-moi de vous en dire plus sur les raisons qui font de Webex Assistant la solution la plus innovante.<\/p>\n<p><iframe loading=\"lazy\" title=\"First hand look at Webex Assistant for Webex Meetings\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/BU_dzHCx8l8?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<h2><span><br \/>\n  <strong>Plus besoin de bouton pour lancer un appel ou prendre des notes dans une r\u00e9union <\/strong><br \/>\n<\/span><\/h2>\n<p>Dans l\u2019\u00e8re du t\u00e9l\u00e9travail d\u2019aujourd\u2019hui, qui croule sous les r\u00e9unions, les entreprises accordent leur confiance \u00e0 des technologies qui permettent de se r\u00e9unir virtuellement pour travailler et continuer \u00e0 aller de l\u2019avant. Il est crucial de disposer de produits hautement s\u00e9curis\u00e9s, fiables et simples d\u2019emploi. Par ailleurs, l\u2019innovation est appr\u00e9ciable.<\/p>\n<p>Webex Assistant fournit tout cela. Ce premier assistant num\u00e9rique pour les r\u00e9unions d\u2019entreprise est enti\u00e8rement int\u00e9gr\u00e9 et repose sur l\u2019IA. Il automatise les t\u00e2ches relatives aux r\u00e9unions et fournit des commandes vocales pour les visioconf\u00e9rences Webex.<\/p>\n<p>Imaginez pouvoir obtenir la transcription compl\u00e8te de toutes vos r\u00e9unions, pouvoir demander quelque chose en cours de r\u00e9union, puis avoir imm\u00e9diatement acc\u00e8s \u00e0 la transcription compl\u00e8te, \u00e0 l\u2019enregistrement, aux points importants et aux \u00e9l\u00e9ments d\u2019action une fois la r\u00e9union termin\u00e9e.\u00a0 Pensez \u00e0 tout ce temps que vous gagneriez, \u00e0 toute cette productivit\u00e9 en plus et au suivi des responsabilit\u00e9s, des r\u00e9sultats et des d\u00e9cisions.<\/p>\n<p>Telle est la puissance d\u2019une approche de conception centr\u00e9e sur la voix\u00a0! Webex Assistant fournit des sous-titres ferm\u00e9s en temps r\u00e9el, prend des notes, cr\u00e9e des \u00e9l\u00e9ments d\u2019action et vous permet de mettre en exergue les points importants. Vous avez la possibilit\u00e9 de t\u00e9l\u00e9charger la transcription de la r\u00e9union, et comme chaque intervenant est identifi\u00e9, vous pouvez r\u00e9\u00e9couter <em>qui a dit quoi<\/em>.\u00a0 Comme il est facile de rechercher des sujets et d\u2019apporter des modifications, vous partagez rapidement les conclusions des r\u00e9unions afin de tenir toute votre \u00e9quipe au courant. Rien de plus simple.<\/p>\n<h2><span><br \/>\n  <strong>Principaux avantages de la solution<\/strong><br \/>\n  <strong>\u00a0<\/strong><br \/>\n<\/span><\/h2>\n<p><a href=\"https:\/\/www.cisco.com\/c\/en\/us\/products\/conferencing\/webex-meetings\/transcription.html#~voice-intelligence\">Webex Assistant pour Webex Meetings<\/a> automatise un grand nombre de t\u00e2ches basiques li\u00e9es \u00e0 l\u2019organisation d\u2019une r\u00e9union\u00a0: prise de notes, points importants et affectation d\u2019\u00e9l\u00e9ments d\u2019action. Ainsi, vous pouvez vous concentrer sur la discussion plut\u00f4t que de vous laisser distraire par la prise de notes. L\u2019assistant utilise le traitement du langage naturel (NLP) pour prendre en charge les commandes vocales, la transcription en temps r\u00e9el, les sous-titres ferm\u00e9s automatiques, les points importants et les notes, les \u00e9l\u00e9ments d\u2019action automatiques, la recherche par mot-cl\u00e9 apr\u00e8s les r\u00e9unions, la modification et la diffusion, et les transcriptions enregistr\u00e9es. \u00a0De plus, comme le taux de pr\u00e9cision lexicale dans les transcriptions est le plus \u00e9lev\u00e9 du secteur, vous obtenez un contenu pertinent et hautement fiable, quel que soit l\u2019accent, la fa\u00e7on de s\u2019exprimer ou l\u2019\u00e9locution des participants.<\/p>\n<p><a href=\"https:\/\/www.youtube.com\/watch?v=7xeGWUbya98\">Webex Assistant pour Webex Rooms<\/a> procure une exp\u00e9rience de salle de r\u00e9union sans contact. Vous pouvez facilement appeler vos coll\u00e8gues, r\u00e9server des salles et contr\u00f4ler enti\u00e8rement vos r\u00e9unions par <em>la voix uniquement<\/em>. Par exemple, vous pouvez d\u00e9marrer, rejoindre, enregistrer et terminer une r\u00e9union, couper le son, r\u00e9gler le volume et inviter des coll\u00e8gues <strong>sans toucher \u00e0 rien<\/strong>\u00a0! De plus, la \u00ab\u00a0fonctionnalit\u00e9 rejoindre proactive\u00a0\u00bb vous rappelle verbalement de rejoindre l\u2019appel avant la r\u00e9union. \u00a0Il vous suffit d\u2019entrer dans une salle et l\u2019appairage de votre appareil mobile ou de votre ordinateur portable se fait automatiquement. Webex Assistant vous pr\u00e9viendra alors lorsque la r\u00e9union sera sur le point de commencer et demandera si vous \u00eates pr\u00eat \u00e0 la rejoindre. Pour appeler un coll\u00e8gue ou ajouter un participant \u00e0 la r\u00e9union, rien de plus simple. Il suffit de dire \u00ab\u00a0OK Webex appelle John\u00a0\u00bb et Webex Assistant vous fournit la liste de vos coll\u00e8gues pr\u00e9nomm\u00e9s John, bas\u00e9e sur l\u2019historique de vos collaborations.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-331839\" src=\"https:\/\/storage.googleapis.com\/blogs-images\/ciscoblogs\/1\/2020\/07\/Screen-Shot-2020-07-23-at-1.52.33-PM.png\" sizes=\"auto, (max-width: 704px) 100vw, 704px\" srcset=\"https:\/\/storage.googleapis.com\/blogs-images\/ciscoblogs\/1\/2020\/07\/Screen-Shot-2020-07-23-at-1.52.33-PM-300x170.png 300w, https:\/\/storage.googleapis.com\/blogs-images\/ciscoblogs\/1\/2020\/07\/Screen-Shot-2020-07-23-at-1.52.33-PM.png 704w\" alt=\"Webex Assistant\" width=\"704\" height=\"400\" \/><\/p>\n<h2><span><br \/>\n  <strong>Hautement s\u00e9curis\u00e9 dans le cloud Cisco<\/strong><br \/>\n<\/span><\/h2>\n<p>Webex Assistant pour Webex Meetings est \u00e9galement le seul service de transcription sans interm\u00e9diaire du secteur, ce qui signifie que vos donn\u00e9es restent en s\u00e9curit\u00e9 dans le cloud Cisco et ne sont pas envoy\u00e9es \u00e0 un tiers pour \u00eatre transcrites avant de vous \u00eatre retourn\u00e9es, ce qui pourrait potentiellement entra\u00eener des failles de s\u00e9curit\u00e9.<\/p>\n<h2><span><br \/>\n  <strong>Nous avons pens\u00e9 \u00e0 tous les utilisateurs<\/strong><br \/>\n<\/span><\/h2>\n<p>D\u2019apr\u00e8s l\u2019Organisation mondiale de la sant\u00e9, plus de 5\u00a0% de la population mondiale souffre d\u2019une perte auditive handicapante. D\u2019ici 2050, plus de 900\u00a0millions de personnes, soit une sur dix, devrait \u00eatre concern\u00e9es. Webex Assistant rend les r\u00e9unions plus accessibles aux participants malentendants et \u00e0 ceux qui ne parlent pas couramment la langue de la r\u00e9union. La solution prend en charge les sous-titres ferm\u00e9s lorsqu\u2019il est plus facile de lire qu\u2019entendre. Elle est actuellement disponible en anglais, et le sera bient\u00f4t en espagnol, fran\u00e7ais et allemand pour les appareils Webex Rooms.<\/p>\n<h2><span><br \/>\n  <strong>Innovation permanente <\/strong><br \/>\n<\/span><\/h2>\n<p>Nous allons continuer d\u2019int\u00e9grer cette technologie incroyable \u00e0 tout le reste de la plateforme Webex \u2013 y compris la transcription post-appels pour <a href=\"https:\/\/www.cisco.com\/c\/en\/us\/products\/unified-communications\/cloud-calling\/index.html\">Webex Calling<\/a> et encore plus d\u2019int\u00e9grations avec <a href=\"https:\/\/www.cisco.com\/c\/en\/us\/products\/contact-center\/index.html\">Webex Contact Center<\/a>. Ne les manquez pas\u00a0!<\/p>\n<p><a href=\"https:\/\/www.youtube.com\/watch?v=25diJ36ND48\">Webex Assistant pour Webex Meetings<\/a> est actuellement disponible pour un essai gratuit de 90\u00a0jours, r\u00e9serv\u00e9 aux clients Webex et aux utilisateurs de la version d\u2019essai de Webex Enterprise.<\/p>\n<p><a href=\"https:\/\/youtu.be\/7xeGWUbya98\">Webex Assistant pour Webex Rooms<\/a> est actuellement disponible sans frais suppl\u00e9mentaires sur les appareils enregistr\u00e9s dans le cloud, y compris les appareils Webex Desk Pro et ceux des s\u00e9ries Webex Room, Webex Room Kit et Webex Board.<\/p>\n<p>Pour en savoir plus sur Webex Assistant, rendez-vous sur notre <a href=\"https:\/\/www.cisco.com\/c\/en\/us\/products\/conferencing\/webex-meetings\/transcription.html\">site Web<\/a>.<\/p>\n<blockquote><p>Apprenez-en plus sur notre plateforme <a href=\"https:\/\/blogs.cisco.com\/collaboration\/cisco-wins-uc-todays-best-collaboration-platform-for-2020\">Webex<\/a> prim\u00e9e.<\/p><\/blockquote>\n<p><strong>En savoir plus<\/strong><\/p>\n<p><a href=\"https:\/\/blogs.cisco.com\/collaboration\/test-drive-the-cisco-webex-assistant-for-free-bring-voice-intelligence-to-your-meetings\">Essai gratuit de Cisco Webex Assistant \u2014 Faites entrer l\u2019intelligence vocale dans vos r\u00e9unions<\/a><\/p>\n<p><a href=\"https:\/\/blogs.cisco.com\/collaboration\/less-is-more-10-tips-for-fewer-and-far-more-productive-meetings\">En faire plus avec moins\u00a0: 10\u00a0conseils pour des r\u00e9unions moins nombreuses mais bien plus productives<\/a><\/p>\n<p><a href=\"https:\/\/blogs.cisco.com\/collaboration\/webex-meetings-is-the-highest-ranked-video-conferencing-software-on-g2-top-software-2020-lists\">Webex Meetings est le logiciel de visioconf\u00e9rence le mieux not\u00e9 sur les listes G2 Top Software<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Cisco r\u00e9compens\u00e9 pour Webex Assistant, sa solution hautement innovante bas\u00e9e sur l\u2019IA, et pour son recours aux technologies NLP \u00e9mergentes afin d\u2019optimiser les exp\u00e9riences de r\u00e9union professionnelles.<\/p>\n","protected":false},"author":5480,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[5253,1563],"tags":[4421],"class_list":["post-382763","post","type-post","status-publish","format-standard","hentry","category-collaboration-fr","category-experience-client","tag-awards"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>UC Today d\u00e9cerne le prix du Produit innovant de l\u2019ann\u00e9e 2020 \u00e0 Cisco Webex Assistant, une solution bas\u00e9e sur l\u2019IA | Webex Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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