{"id":382845,"date":"2021-02-05T14:13:53","date_gmt":"2021-02-05T22:13:53","guid":{"rendered":"https:\/\/blog.webex.com\/uncategorized-fr\/comment-webex-control-hub-peut-vous-aider-en-tant-quadministrateur-systeme\/"},"modified":"2021-02-05T14:13:53","modified_gmt":"2021-02-05T22:13:53","slug":"comment-webex-control-hub-peut-vous-aider-en-tant-quadministrateur-systeme","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/fr\/collaboration-fr\/visioconferences\/comment-webex-control-hub-peut-vous-aider-en-tant-quadministrateur-systeme\/","title":{"rendered":"Comment Webex Control Hub peut vous aider, en tant ..."},"content":{"rendered":"

La s\u00e9rie Une exp\u00e9rience 10x plus productive pour l\u2019informatique<\/a> se concentre sur l\u2019am\u00e9lioration des capacit\u00e9s de donn\u00e9es, qui permet aux administrateurs syst\u00e8me d\u2019avoir une gestion plus efficace<\/em><\/p>\n


\n Une journ\u00e9e dans la peau d\u2019un administrateur syst\u00e8me<\/strong>
\n<\/span><\/h2>\n


\n 8\u00a0heures\u00a050 (EST)\u00a0:<\/strong>
\n<\/span> C\u2019est le d\u00e9but d\u2019une journ\u00e9e de travail ordinaire et on vous informe que des utilisateurs ont des probl\u00e8mes pour participer \u00e0 des r\u00e9unions et que la qualit\u00e9 de leur vid\u00e9o est m\u00e9diocre. Vous \u00eates administrateur syst\u00e8me dans une entreprise et au beau milieu d\u2019un lancement de produit, vos \u00e9quipes de direction vous signalent des probl\u00e8mes techniques avec leurs r\u00e9unions.<\/p>\n

En tant qu\u2019administrateurs syst\u00e8me, nous sommes tous pass\u00e9s par des p\u00e9riodes o\u00f9 les services que nous proposons engendrent des charges de travail impr\u00e9vues. Nous avons envisag\u00e9 ce type de sc\u00e9nario. Mais en ajoutant \u00e0 cela un milieu de travail dans lequel les employ\u00e9s sont contraints de travailler \u00e0 distance \u00e0 cause de la pand\u00e9mie, le sc\u00e9nario se complique, n\u00e9cessitant des ressources suppl\u00e9mentaires, une collaboration renforc\u00e9e et des capacit\u00e9s multipli\u00e9es. Nous avons tous \u00e9t\u00e9 oblig\u00e9s de basculer vers ce nouveau quotidien.<\/p>\n


\n 08\u00a0heures\u00a053 (heure d\u2019hiver)\u00a0:<\/strong>
\n<\/span> Vous avez d\u00e9cid\u00e9 de r\u00e9soudre le probl\u00e8me comme vous l\u2019auriez fait en temps normal, mais d\u00e9sormais, avec Webex Control Hub<\/a>,vous avez une visibilit\u00e9 en temps r\u00e9el sur votre \u00e9cosyst\u00e8me de collaboration et vous b\u00e9n\u00e9ficiez \u00e9galement d\u2019informations que vous pouvez utiliser pour vous aider \u00e0 rem\u00e9dier au probl\u00e8me.<\/p>\n


\n \"Une
\n<\/a><\/p>\n

Explorant plus en avant Control Hub, vous constatez une augmentation spectaculaire du nombre total de r\u00e9unions, tendance d\u00e9j\u00e0 observ\u00e9e au cours du mois dernier, au fur et \u00e0 mesure que votre entreprise acc\u00e9l\u00e9rait les pr\u00e9paratifs de lancement.<\/p>\n


\n \"Analyses
\n<\/a><\/p>\n

En creusant le sujet, vous pouvez confirmer une augmentation significative du nombre de participants. Des indications de mauvaise qualit\u00e9 vid\u00e9o apparaissent et certains de vos coll\u00e8gues dans la r\u00e9gion de Londres ont des difficult\u00e9s \u00e0 rejoindre les r\u00e9unions. De plus, en vous penchant sur une r\u00e9union qui s\u2019est termin\u00e9e il y a 20\u00a0minutes, vous remarquez que votre vice-pr\u00e9sident du marketing produit, bas\u00e9 en dehors de Londres, a des probl\u00e8mes importants avec son appareil.<\/p>\n


\n \"\u00c9cran
\n<\/a><\/p>\n

Diagnostic\u00a0: Vous d\u00e9couvrez d\u2019abord que le dernier correctif n\u2019est pas install\u00e9 sur leur Desk Pro. Deuxi\u00e8mement, apr\u00e8s avoir v\u00e9rifi\u00e9 aupr\u00e8s de ThousandEyes si le fournisseur d\u2019acc\u00e8s \u00e0 Internet de votre vice-pr\u00e9sident rencontrait effectivement des probl\u00e8mes, vous \u00eates en mesure de confirmer le probl\u00e8me de r\u00e9seau sur les pages d\u2019\u00e9tat du r\u00e9seau du fournisseur d\u2019acc\u00e8s.<\/p>\n


\n 08\u00a0heures\u00a057 (heure d\u2019hiver)\u00a0:<\/strong> <\/span>Arm\u00e9 de ces informations quasiment en temps r\u00e9el, vous pouvez d\u00e9sormais agir\u00a0! Vous informez rapidement le vice-pr\u00e9sident du marketing produit que votre \u00e9quipe est en train de lui installer \u00e0 distance le dernier correctif du micrologiciel pour le Desk Pro. Vous lui indiquez \u00e9galement que son fournisseur d\u2019acc\u00e8s est au courant de son probl\u00e8me de r\u00e9seau et qu\u2019il fait en sorte de le r\u00e9soudre dans le courant de l\u2019heure.<\/p>\n


\n 09\u00a0heures\u00a037 (EST)\u00a0:<\/strong>
\n<\/span> Vous recevez une notification qui indique que le micrologiciel de votre vice-pr\u00e9sident est d\u00e9sormais \u00e0 jour et que le fournisseur d\u2019acc\u00e8s \u00e0 Internet a r\u00e9solu son probl\u00e8me – juste \u00e0 temps avant une importante r\u00e9union du marketing avec les analystes et les m\u00e9dias. Vous activez une notification Webex dans Control Hub pour suivre les r\u00e9unions de votre vice-pr\u00e9sident, afin de pouvoir \u00eatre inform\u00e9 par email au cas o\u00f9 votre vice-pr\u00e9sident a des probl\u00e8mes de qualit\u00e9 audio ou vid\u00e9o.<\/p>\n


\n \"r\u00e9glages
\n<\/a><\/p>\n


\n R\u00e9duire le temps de r\u00e9ponse du service informatique et favoriser la planification \u00e0 long terme<\/span>
\n<\/strong><\/h2>\n

Webex Control Hub a \u00e9t\u00e9 remis \u00e0 neuf Gagner en visibilit\u00e9 sur les capacit\u00e9s de collaboration des membres de votre organisation est d\u00e9sormais plus facile, et ce, quasiment en temps r\u00e9el, notamment gr\u00e2ce \u00e0 une conception am\u00e9lior\u00e9e de l\u2019exp\u00e9rience des utilisateurs, des temps de chargement raccourcis, des graphiques affichant des statistiques r\u00e9capitulatives et des fonctionnalit\u00e9s de filtrage. Ces changements ont permis une r\u00e9duction spectaculaire des temps de r\u00e9ponse des membres de votre \u00e9quipe.<\/p>\n

Dans le m\u00eame temps, gr\u00e2ce \u00e0 Control Hub, la collaboration entre les membres de votre \u00e9quipe et l\u2019entreprise est renforc\u00e9e par des informations utiles sur l\u2019assimilation et la performance. \u00c0 l\u2019heure o\u00f9 votre soci\u00e9t\u00e9 se tourne vers l\u2019avenir et que l\u2019organisation de postes de travail hybrides est discut\u00e9e, le fait de mieux comprendre les tendances constitue un outil essentiel dans la planification du succ\u00e8s. Vous \u00eates capable d\u2019identifier les lacunes et les faiblesses, de mettre en \u00e9vidence les possibilit\u00e9s d\u2019am\u00e9lioration et de r\u00e9pertorier les mod\u00e8les qui fonctionnent bien.<\/p>\n


\n 09\u00a0heures\u00a048\u00a0:<\/strong> <\/span>Vous poursuivez votre matin\u00e9e avec l\u2019analyse des rapports d\u2019incidents et des syst\u00e8mes de surveillance. Tous les services sont stables, le moteur ronronne et vous pouvez d\u00e9sormais passer \u00e0 l\u2019\u00e9tape suivante de votre journ\u00e9e. Vous passez les 30\u00a0minutes suivantes \u00e0 vous pr\u00e9parer en vue de votre r\u00e9union avec le responsable des RH, au cours de laquelle vous passerez en revue la derni\u00e8re version d\u2019un outil de surveillance interne des RH. Cet outil permet d\u2019avoir une tr\u00e8s bonne vue d\u2019ensemble sur la collaboration entre les membres de l\u2019\u00e9quipe et sur le d\u00e9roulement des r\u00e9unions, en utilisant les donn\u00e9es de Webex via les API de Control Hub et d\u2019autres sources de donn\u00e9es.<\/p>\n


\n Webex Control Hub Un outil essentiel pour l\u2019administrateur syst\u00e8me<\/span>
\n<\/strong><\/h2>\n

Chez Webex, nous faisons notre possible pour nous assurer que Control Hub am\u00e9liore vos capacit\u00e9s \u00e0 suivre et \u00e0 g\u00e9rer le travail collaboratif. Nous comprenons parfaitement le r\u00f4le jou\u00e9 par les administrateurs IT dans la gestion de ces \u00e9cosyst\u00e8mes complexes; dans la planification de nouveaux mod\u00e8les de travail et l\u2019\u00e9volution et l\u2019engagement des employ\u00e9s.<\/p>\n

\n

Pour en savoir plus, rendez-vous sur Webex.com<\/a><\/strong><\/h3>\n<\/blockquote>\n

En savoir plus<\/p>\n

Quoi de neuf dans Webex\u00a0?<\/strong> F\u00e9vrier 2021<\/a><\/p>\n

Quoi de neuf avec Webex\u00a0: Les outils, les appareils et les informations con\u00e7us pour l\u2019avenir du monde du travail\u00a0<\/a><\/p>\n

Webex\u00a0: \u00c9tablir une norme de s\u00e9curit\u00e9 et de conformit\u00e9 avec de nouveaux outils, afin de garantir que vos r\u00e9unions et votre contenu restent s\u00e9curis\u00e9s<\/a><\/p>\n

Rattrapez votre retard avec les blogs de Radhika\u00a0!<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Voici la journ\u00e9e type d\u2019un administrateur syst\u00e8me qui utilise Webex Control Hub, un outil indispensable \u00e0 son travail. <\/p>\n","protected":false},"author":5419,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[5253,1493],"tags":[5606,562],"class_list":["post-382845","post","type-post","status-publish","format-standard","hentry","category-collaboration-fr","category-visioconferences","tag-cisco-cloudlock-fr","tag-collaboration-tools"],"acf":[],"yoast_head":"\nComment Webex Control Hub peut vous aider, en tant qu\u2019administrateur syst\u00e8me\u00a0? | Webex Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.webex.com\/collaboration\/video-conferencing\/how-can-webex-control-hub-help-you-the-it-admin\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Comment Webex Control Hub peut vous aider, en tant qu\u2019administrateur syst\u00e8me\u00a0? 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