{"id":382854,"date":"2021-01-21T09:01:19","date_gmt":"2021-01-21T17:01:19","guid":{"rendered":"https:\/\/blog.webex.com\/uncategorized-fr\/le-travail-dequipe-rapporte-des-pepites\/"},"modified":"2024-09-17T23:37:16","modified_gmt":"2024-09-18T06:37:16","slug":"le-travail-dequipe-rapporte-des-pepites","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/fr\/collaboration-fr\/le-travail-dequipe-rapporte-des-pepites\/","title":{"rendered":"Le travail d\u2019\u00e9quipe rapporte des p\u00e9pites"},"content":{"rendered":"

La s\u00e9rie Cr\u00e9er des interactions 10 fois meilleures<\/a> qu\u2019en face \u00e0 face donne les moyens de vivre des exp\u00e9riences inclusives s\u00e9curis\u00e9es \u00e0 tout moment et en temps r\u00e9el, en mettant l\u2019accent sur une collaboration fluide et des exp\u00e9riences de travail hybrides intelligentes.<\/em><\/p>\n


\n Ensemble avec les partenaires<\/span>
\n<\/strong><\/h2>\n

La promesse de Cisco est que le travail avec Webex stimulera des interactions 10 fois plus productives qu\u2019en face \u00e0 face. Cisco a d\u00e9j\u00e0 fait d\u2019\u00e9normes progr\u00e8s dans l\u2019am\u00e9lioration de la fa\u00e7on dont les gens peuvent se connecter et collaborer avec une pluie de nouvelles fonctionnalit\u00e9s fascinantes, dont les plus r\u00e9centes ont \u00e9t\u00e9 annonc\u00e9es lors du WebexOne<\/a>.\u00a0 Et nous nous engageons pleinement \u00e0 remuer les montagnes pour am\u00e9liorer la vie de chacun\u00a0!<\/p>\n

Nous savons maintenant que nous ne pouvons pas – et ne voulons pas – faire cela seuls.\u00a0 Nous ne pouvons atteindre cet objectif qu\u2019en travaillant en tandem avec un vaste \u00e9cosyst\u00e8me de partenaires. Ensemble, nous changeons la fa\u00e7on dont le monde travaille, dispense les soins de sant\u00e9, enseigne aux \u00e9tudiants et dirige les gouvernements. L\u2019inclusivit\u00e9 de Webex est mieux r\u00e9alis\u00e9e lorsque nous serrons les coudes pour mettre les bons outils entre les mains des bonnes personnes, au bon moment.<\/p>\n

Ceci est le premier d\u2019une s\u00e9rie de blogs mensuels pr\u00e9sentant les nouveaut\u00e9s fascinantes que nous mettons en lumi\u00e8re avec nos partenaires.\u00a0 Ces partenaires apportent leur touche magique \u00e0 notre portfolio Webex – des r\u00e9unions au chat, des applications mobiles \u00e0 nos meilleurs appareils de bureau et de salle.\u00a0 Nous allons vous pr\u00e9senter les int\u00e9grations \u00e9tonnantes qui seront bient\u00f4t sous vos mains, vous expliquerons comment elles fonctionnent et pourquoi nous sommes si enthousiastes\u00a0!\u00a0 Gardez l\u2019\u0153il ouvert\u00a0: nous ne serons pas les seuls \u00e0 en parler, nos partenaires nous donneront \u00e9galement leur point de vue sur ces nouveaut\u00e9s et vous diront pourquoi cela est si passionnant.<\/p>\n

v Aisera<\/a> et Ava Robotics. Pour commencer, concentrons-nous sur Aisera<\/a>.<\/p>\n


\n Aisera<\/strong>
\n<\/span><\/h2>\n

Aisera<\/a> se base sur l\u2019exploitation de l\u2019IA conversationnelle et sur l\u2019automatisation des processus r\u00e9p\u00e9titifs (RPA) pour aider les clients \u00e0 mettre en \u0153uvre une strat\u00e9gie de gestion des services toujours plus efficace.\u00a0 En tirant profit de ses atouts en mati\u00e8re d\u2019intelligence artificielle, Aisera aide ses clients \u00e0 offrir un suivi client\u00e8le plus efficace en tirant des enseignements du contenu existant, du corpus de l\u2019historique de service et d\u2019un service bien int\u00e9gr\u00e9 pour piloter la r\u00e9solution dans les outils ITSM de votre choix\u00a0!<\/p>\n


\n \"Aisera
\n<\/a><\/p>\n

Aisera, combin\u00e9 \u00e0 Webex, cr\u00e9e une solution qui permet aux employ\u00e9s d\u2019utiliser Webex pour interagir et se servir eux-m\u00eames des flux de travail automatis\u00e9s existants au sein de leur organisation. Ce partenariat permettra de rationaliser les op\u00e9rations, d\u2019automatiser les syst\u00e8mes de gestion des services informatiques (ITSM) et d\u2019accompagner le client (CSM) en optimisant les investissements et en r\u00e9duisant les co\u00fbts. Les services client\u00e8le sont confront\u00e9s \u00e0 de longs d\u00e9lais de r\u00e9solution, \u00e0 un budget limit\u00e9 et \u00e0 une forte demande. Avec Webex, Aisera rendra ces processus plus simples, plus rapides et plus conviviaux.<\/p>\n


\n Ava Robotics etFRINK Advanced Services<\/strong>
\n<\/span><\/h2>\n

Ava Robotics<\/a> con\u00e7oit et construit des robots physiques intelligents pour le lieu de travail. Et maintenant que la main-d\u2019\u0153uvre virtuelle est la norme, le besoin de robots intelligents s\u2019est \u00e9tendu \u00e0 de nouvelles industries.<\/p>\n

SIGNA<\/a>, la plus grande soci\u00e9t\u00e9 immobili\u00e8re autrichienne priv\u00e9e s\u2019appuyait fortement sur l\u2019interaction humaine avant la pand\u00e9mie. Il \u00e9tait indispensable que les clients visitent physiquement les appartements. Ainsi, lorsque les fermetures ont emp\u00each\u00e9 ces interactions humaines, SIGNA a eu rapidement besoin d\u2019une nouvelle fa\u00e7on d\u2019amener ses clients dans les appartements. Afin de trouver une solution unique SIGNA a fait appel \u00e0 FRINK Advanced Services<\/a>, un partenaire Cisco sp\u00e9cialis\u00e9 dans les solutions commerciales cr\u00e9atives. Ensemble, ils ont r\u00e9volutionn\u00e9 l\u2019exp\u00e9rience num\u00e9rique du client.<\/p>\n

FRINK Advanced Services<\/a> a trouv\u00e9 la solution parfaite pour cette id\u00e9e abstraite\u00a0: Mettre en \u0153uvre un processus de vente \u00e0 distance avec le robot Ava, rendant possible la recherche d\u2019un logement \u00e0 distance pour permettre \u00e0 Signa d\u2019assurer son activit\u00e9 malgr\u00e9 les limites impos\u00e9es par la pand\u00e9mie.\u00a0 Pour voir comment \u00e7a fonctionne, cliquez sur la vid\u00e9o\u00a0:<\/p>\n

[ovp]6224640700001[\/ovp]<\/p>\n

Gr\u00e2ce \u00e0 l\u2019int\u00e9gration de\u00a0Webex et Ava<\/a> ,\u00a0SIGNA<\/a> peut d\u00e9sormais offrir \u00e0 ses clients potentiels une visite personnalis\u00e9e et d\u00e9taill\u00e9e de la propri\u00e9t\u00e9. Les clients peuvent parcourir virtuellement un appartement, voir des d\u00e9tails de la cuisine ou des vues du salon et poser des questions qui ne viendraient pas forcement \u00e0 l\u2019esprit avec des images statiques.<\/p>\n

Non seulement cette solution a permis de r\u00e9pondre \u00e0 un besoin imm\u00e9diat, mais elle a \u00e9galement ouvert la porte \u00e0 de nouvelles opportunit\u00e9s de vente. Parce que la pr\u00e9sence physique n\u2019est plus une limite, SIGNA fait preuve de leadership et d\u2019innovation en apportant mobilit\u00e9, acc\u00e8s et confiance sur le march\u00e9, transformant ainsi l\u2019exp\u00e9rience immobili\u00e8re.<\/p>\n

Chez Cisco, nous pensons qu\u2019il est possible d\u2019aller plus loin en travaillant mains dans la main. Quels que soient les outils utilis\u00e9s, nous vous aiderons \u00e0 optimiser votre potentiel. Notre mission, c\u2019est notre passion\u00a0: suivez-nous pour conna\u00eetre nos toutes derni\u00e8res int\u00e9grations\u00a0!<\/p>\n

Nous avons cr\u00e9\u00e9 un grand nombre d\u2019int\u00e9grations qui vous aident \u00e0 accomplir votre travail. Tout cela fait partie de notre strat\u00e9gie d\u2019\u00e9cosyst\u00e8me ouvert avec nos partenaires.<\/p>\n


\n Consultez notre page App Hub<\/a> pour trouver les applications qui vous seront les plus utiles\u00a0!<\/strong><\/p><\/blockquote>\n

En savoir plus<\/strong><\/p>\n

2021\u00a0: Transformation des entreprises et collaboration plus inclusive \u00e0 venir<\/a><\/p>\n

Quoi de neuf dans Webex\u00a0: Janvier 2021<\/a><\/p>\n

Qu\u2019y a-t-il de si NOUVEAU dans le tout nouveau Webex\u00a0?<\/a><\/p>\n

Lien vers tous les blogs de mise \u00e0 jour mensuelle de Sandeep<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Voici le premier d\u2019une s\u00e9rie de blogs mensuels pr\u00e9sentant les choses fascinantes que nous mettons en lumi\u00e8re avec nos partenaires.\u00a0<\/p>\n","protected":false},"author":5450,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[5253],"tags":[6681,4730,2393,4470],"class_list":["post-382854","post","type-post","status-publish","format-standard","hentry","category-collaboration-fr","tag-hub-dapplications-webex","tag-intelligence-artificielle","tag-travail-hybride","tag-webex-app-hub"],"acf":[],"yoast_head":"\nLe travail d\u2019\u00e9quipe rapporte des p\u00e9pites | Webex Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.webex.com\/collaboration\/hybrid-work\/teamwork-makes-the-dream-work\/\" \/>\n<meta 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Mehra","image":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/blog.webex.com\/es\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/55ff9c7f1b7423792d46fed5689064eacf100061dd07be4d7559ed75267d755c?s=96&d=wp_user_avatar&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/55ff9c7f1b7423792d46fed5689064eacf100061dd07be4d7559ed75267d755c?s=96&d=wp_user_avatar&r=g","caption":"Sandeep Mehra"},"description":"Sandeep Mehra is Vice President & General Manager of Webex Rooms and Telepresence at Cisco. Continuing the deep tradition of Scandinavian design, Sandeep is responsible for the global strategy and growth of Cisco\u2019s video and collaboration devices developed from the business unit located in Oslo, Norway. With over 20 years of technology experience, Sandeep knows what drives effective collaboration and engagement within organizations.Prior to VP & GM of Webex Rooms, Sandeep was the Managing Director of APJC for Collaboration Sales. In addition to leading both sales and business units within a Fortune 100 company, Sandeep has also been successful within startups, such as co-founding India\u2019s first conferencing service provider \u2013 CyberBaar \u2013 leading to its eventual acquisition by WebEx Inc.Sandeep holds a BS in industrial engineering and operations research from the University of Massachusetts. When not working, he is passionate about cricket, jazz, and taking in local culture as a world traveler.","sameAs":["https:\/\/www.linkedin.com\/in\/mehrasandeep\/"],"url":"https:\/\/blog.webex.com\/fr\/contributors\/sandeepmehra\/"}]}},"_links":{"self":[{"href":"https:\/\/blog.webex.com\/fr\/wp-json\/wp\/v2\/posts\/382854","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.webex.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.webex.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.webex.com\/fr\/wp-json\/wp\/v2\/users\/5450"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.webex.com\/fr\/wp-json\/wp\/v2\/comments?post=382854"}],"version-history":[{"count":0,"href":"https:\/\/blog.webex.com\/fr\/wp-json\/wp\/v2\/posts\/382854\/revisions"}],"wp:attachment":[{"href":"https:\/\/blog.webex.com\/fr\/wp-json\/wp\/v2\/media?parent=382854"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.webex.com\/fr\/wp-json\/wp\/v2\/categories?post=382854"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.webex.com\/fr\/wp-json\/wp\/v2\/tags?post=382854"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}