{"id":382866,"date":"2020-12-17T13:58:23","date_gmt":"2020-12-17T21:58:23","guid":{"rendered":"https:\/\/blog.webex.com\/uncategorized-fr\/les-appels-reinventes-et-dune-simplicite-sans-precedent-avec-webex\/"},"modified":"2024-09-17T23:34:10","modified_gmt":"2024-09-18T06:34:10","slug":"les-appels-reinventes-et-dune-simplicite-sans-precedent-avec-webex","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/fr\/collaboration-fr\/les-appels-reinventes-et-dune-simplicite-sans-precedent-avec-webex\/","title":{"rendered":"Les appels r\u00e9invent\u00e9s et d\u2019une simplicit\u00e9 sans pr\u00e9c\u00e9dent avec Webex"},"content":{"rendered":"

La s\u00e9rie WebexOne<\/a> pr\u00e9sente une vague d\u2019innovations Webex qui engendrent des exp\u00e9riences dix fois plus productives que les interactions en personne, aident les entreprises \u00e0 collaborer en toute fluidit\u00e9, et transforment l\u2019exp\u00e9rience de leurs employ\u00e9s et clients dans le but de cr\u00e9er un avenir inclusif pour tous.<\/em><\/p>\n

Lors de WebexOne, nous avons d\u00e9voil\u00e9 le tout nouveau Webex et la mani\u00e8re dont il procure une exp\u00e9rience de collaboration parfaitement fluide. Chaque jour, nous cr\u00e9ons des interactions dix fois plus productives qu\u2019en personne.<\/p>\n


\n Webex rend les appels plus faciles et plus accessibles que jamais<\/strong>
\n<\/span><\/h2>\n

Vous ne le saviez peut-\u00eatre pas, mais nous connectons chaque mois 1,2\u00a0milliard de personnes dans le monde via des appels t\u00e9l\u00e9phoniques. Nous sommes particuli\u00e8rement fiers de permettre \u00e0 ces conversations d\u2019avoir lieu. Gr\u00e2ce \u00e0 Webex, du bout des doigts, vous pouvez passer des appels, \u00e9changer des messages, vous rencontrer et faire bien d\u2019autres choses \u2013 en restant parfaitement connect\u00e9 pour travailler efficacement, o\u00f9 que vous soyez.<\/p>\n

[ovp]6213455783001[\/ovp]<\/p>\n


\n Forfaits Cisco Calling<\/strong>
\n<\/span><\/h2>\n

Cisco facilite l\u2019achat de tout ce dont vous avez besoin pour communiquer avec Calling. Nous sommes ravis d\u2019\u00e9largir nos options RTCP<\/a> pour inclure des services fournis directement par Cisco via le forfait Cisco Calling. En savoir plus\u2026<\/a><\/p>\n

Au cas o\u00f9 vous ne seriez pas au courant, nous avons r\u00e9cemment apport\u00e9 des am\u00e9liorations \u00e0 notre forfait Cisco Collaboration Flex<\/a> avec des options permettant de b\u00e9n\u00e9ficier des solutions Calling professionnelles performantes et de bien d\u2019autres avantages.<\/p>\n

Si vous ne connaissez pas encore Webex, vous pouvez vous inscrire gratuitement d\u00e8s aujourd\u2019hui sur Webex.com<\/a>. Nous sommes heureux de faciliter en permanence l\u2019acc\u00e8s \u00e0 tous les avantages offerts par Webex et notre vaste portefeuille via Webex.com.
\n<\/a><\/p>\n


\n \u00c9lever l\u2019exp\u00e9rience d\u2019appel avec Calling \u00a0\u00a0<\/strong>
\n<\/span><\/h2>\n

J\u2019ai r\u00e9cemment partag\u00e9 ma nouvelle vision de l\u2019\u00e9volution des appels avec Calling, une exp\u00e9rience autrefois limit\u00e9e \u00e0 l\u2019\u00e9coute qui permet \u00e0 pr\u00e9sent de voir et agir. Ainsi, toute la puissance de la plateforme Webex permet de transformer les appels avec Calling en r\u00e9unions offrant des fonctionnalit\u00e9s compl\u00e8tes ou des outils de collaboration avanc\u00e9s comme les tableaux blancs. Cette vision appara\u00eet \u00e0 point nomm\u00e9 si l\u2019on consid\u00e8re l\u2019adoption acc\u00e9l\u00e9r\u00e9e de la vid\u00e9o due au t\u00e9l\u00e9travail et \u00e0 l\u2019apprentissage \u00e0 distance. Au cours des neufs derniers mois, elle est devenue la norme pour rester en contact avec ses proches par vid\u00e9o interpos\u00e9e.<\/p>\n

Imaginez un peu\u00a0: vous utilisez Webex pour t\u00e9l\u00e9phoner \u00e0 un commer\u00e7ant local et vous b\u00e9n\u00e9ficiez automatiquement d\u2019une exp\u00e9rience vid\u00e9o offrant des fonctionnalit\u00e9s compl\u00e8tes afin que vous puissiez voir le produit, puis r\u00e9aliser votre achat. Tout cela gr\u00e2ce \u00e0 un simple appel t\u00e9l\u00e9phonique. Imaginez aussi que votre entreprise puisse offrir une r\u00e9ponse vocale interactive (IVR) vid\u00e9o pour am\u00e9liorer votre ancien menu qui ne proposait que l\u2019audio \u2013 facilitant ainsi l\u2019acc\u00e8s des clients \u00e0 la personne qui pourra r\u00e9pondre plus rapidement \u00e0 leur demande. Nous optimisons aussi actuellement l\u2019exp\u00e9rience d\u2019attente. Finies les musiques d\u2019ascenseur qui seront remplac\u00e9es par une diffusion de publicit\u00e9s vid\u00e9o et vocales.<\/p>\n

[ovp]6216506529001[\/ovp]<\/p>\n

Gr\u00e2ce \u00e0 ces fonctionnalit\u00e9s am\u00e9lior\u00e9es, les interactions avec vos clients deviennent plus riches et plus efficaces.<\/p>\n

Les nouvelles possibilit\u00e9s avec Calling dans Webex sont illimit\u00e9es et peuvent b\u00e9n\u00e9ficier au milliard de travailleurs du savoir et aux deux milliards d\u2019intervenants de premi\u00e8re ligne et d\u2019employ\u00e9s sur le terrain d\u2019aujourd\u2019hui. Nous pouvons transformer l\u2019exp\u00e9rience d\u2019appel avec Calling pour les revendeurs et le personnel des secteurs de la sant\u00e9, de l\u2019enseignement, de l\u2019industrie, de la fonction publique, etc. Nous changeons la mani\u00e8re de communiquer\u00a0: un simple coup de fil devient \u00e0 pr\u00e9sent une exp\u00e9rience plus riche et productive.<\/p>\n

Je suis impatient de constater combien nous allons aider les gens \u00e0 communiquer plus facilement gr\u00e2ce aux appels pass\u00e9s sur Webex.<\/p>\n

\n


\n Lancez-vous gratuitement pour en savoir plus<\/a>
\n<\/strong><\/h2>\n<\/blockquote>\n

En savoir plus<\/strong><\/p>\n

Quoi de neuf dans Webex\u00a0? D\u00e9cembre 2020<\/a><\/p>\n

Webex App Hub\u00a0: l\u2019\u00e9cosyst\u00e8me d\u2019applications de collaboration de tout premier plan pour vous aider \u00e0 travailler efficacement<\/a><\/p>\n

Le forfait Cisco Collaboration Flex inclut \u00e0 pr\u00e9sent les forfaits Cisco Calling et des offres group\u00e9es S\u00e9curit\u00e9 + Collaboration<\/a><\/p>\n

Le tout nouveau Webex\u00a0: qu\u2019a-t-il de si NOUVEAU\u00a0?<\/a><\/p>\n

Des exp\u00e9riences de travail hybride avanc\u00e9 \u2014 pour tous et en tout lieu<\/a><\/p>\n

Consultez tous les articles de Lorrissa<\/a><\/p>\n

Ressources<\/strong><\/p>\n

Cisco annonce une vague d\u2019innovations Webex dix fois plus efficaces que les rencontres en personne, et bien plus encore [Communiqu\u00e9 de presse]<\/a><\/p>\n

Cisco annonce trois nouveaux appareils Webex pour autonomiser les t\u00e9l\u00e9travailleurs et permettre un retour serein au bureau [Communiqu\u00e9 de presse]<\/a><\/p>\n

Cisco mise sur son \u00e9cosyst\u00e8me Webex et acc\u00e9l\u00e8re Webex App Hub pour offrir une exp\u00e9rience d\u2019exception entre vos plateformes de pr\u00e9dilection [Communiqu\u00e9 de presse]<\/a><\/p>\n

Bonnes pratiques\u00a0: Comment travailler \u00e0 distance [Cours en ligne]<\/a><\/p>\n

Migrer les communications unifi\u00e9es dans le cloud [D\u00e9mo de Webex Calling]<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

D\u00e9couvrez comment Webex facilite plus que jamais l\u2019utilisation et l\u2019acc\u00e8s de Calling pour vous connecter en permanence afin de travailler efficacement, o\u00f9 que vous soyez.<\/p>\n","protected":false},"author":5384,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[5253],"tags":[15589,15590],"class_list":["post-382866","post","type-post","status-publish","format-standard","hentry","category-collaboration-fr","tag-systeme-telephonique-cloud","tag-webexone-fr-2"],"acf":[],"yoast_head":"\nLes appels r\u00e9invent\u00e9s et d\u2019une simplicit\u00e9 sans pr\u00e9c\u00e9dent avec Webex | Webex Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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She leads a global team responsible for the future strategy and growth across the Webex portfolio. With the rise of hybrid work, Lorrissa is laser focused on innovation to deliver next generation capabilities with Webex. Prior to this expanded role, Lorrissa has been overseeing the Webex Calling and Contact Center business. She also drove the product evolution of the Webex App which paved the way for our best-in-class team collaboration with calling, meetings, messaging, and more. Lorrissa and team have been transforming the modern work experience while empowering people to work from anywhere. Lorrissa continues to lead in this area given her extensive experience with remote work as a Cisco executive and working parent. Lorrissa brings more than 16 years of experience in product management, productivity software in Microsoft Office, natural language processing, and machine learning with search and NUI experiences, hardware development for sound and video, analytics with Microsoft PowerBI, and business applications for human capital management. She is extremely passionate about innovation and has a track record of thinking outside-the-box with the development of 10 patents over her career.","sameAs":["https:\/\/www.linkedin.com\/in\/lorrissa-horton-432478b1"],"url":"https:\/\/blog.webex.com\/fr\/contributors\/lorissahorton\/"}]}},"_links":{"self":[{"href":"https:\/\/blog.webex.com\/fr\/wp-json\/wp\/v2\/posts\/382866","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.webex.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.webex.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.webex.com\/fr\/wp-json\/wp\/v2\/users\/5384"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.webex.com\/fr\/wp-json\/wp\/v2\/comments?post=382866"}],"version-history":[{"count":0,"href":"https:\/\/blog.webex.com\/fr\/wp-json\/wp\/v2\/posts\/382866\/revisions"}],"wp:attachment":[{"href":"https:\/\/blog.webex.com\/fr\/wp-json\/wp\/v2\/media?parent=382866"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.webex.com\/fr\/wp-json\/wp\/v2\/categories?post=382866"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.webex.com\/fr\/wp-json\/wp\/v2\/tags?post=382866"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}