{"id":382991,"date":"2020-11-18T06:00:49","date_gmt":"2020-11-18T14:00:49","guid":{"rendered":"https:\/\/blog.webex.com\/uncategorized-fr\/cisco-reconnu-comme-un-leader-du-magic-quadrant-2020-de-gartner-pour-les-ucaas\/"},"modified":"2024-09-17T23:34:11","modified_gmt":"2024-09-18T06:34:11","slug":"cisco-reconnu-comme-un-leader-du-magic-quadrant-2020-de-gartner-pour-les-ucaas","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/fr\/collaboration-fr\/cisco-reconnu-comme-un-leader-du-magic-quadrant-2020-de-gartner-pour-les-ucaas\/","title":{"rendered":"Cisco reconnu comme un leader du Magic\u00a0Quadrant\u00a02020 de Gartner ..."},"content":{"rendered":"


\n Cisco reconnu par Gartner comme un leader des communications unifi\u00e9es en tant que service (UCaaS)<\/strong>
\n<\/span><\/h2>\n

Nous sommes fiers d\u2019avoir \u00e9t\u00e9 nomm\u00e9s, pour une deuxi\u00e8me ann\u00e9e cons\u00e9cutive, leader du Magic\u00a0Quadrant\u00a02020 de Gartner pour les communications unifi\u00e9es en tant que service (UCaaS). C\u2019est d\u2019autant plus appr\u00e9ciable en cette ann\u00e9e de transformation\u00a0: lorsque
\n la collaboration totale et int\u00e9gr\u00e9e,<\/strong>
\n<\/span> qui constitue l\u2019essence m\u00eame des communications unifi\u00e9es en tant que service, devient indispensable \u00e0 l\u2019efficacit\u00e9 et \u00e0 la survie des entreprises du monde entier.<\/p>\n

Tout d\u2019abord, j\u2019aimerais aborder deux hypoth\u00e8ses strat\u00e9giques, connexes et fondamentales, que Gartner formule cette ann\u00e9e\u00a0: Gartner estime que d\u2019ici 2022, 74\u00a0% des entreprises feront migrer au moins 5\u00a0% de leurs collaborateurs vers des postes de travail \u00e0 distance permanents. Et d\u2019ici 2024, 74\u00a0% de toutes les nouvelles licences de communications unifi\u00e9es achet\u00e9es par les entreprises seront install\u00e9es sur le nuage. Ces hypoth\u00e8ses refl\u00e8tent la demande sans pr\u00e9c\u00e9dent d\u2019options de collaboration visant \u00e0 soutenir le travail flexible. Elles mettent \u00e9galement en \u00e9vidence le fait que les solutions de collaboration int\u00e9gr\u00e9es dans le nuage sont le principal outil pour r\u00e9pondre \u00e0 cette demande.<\/p>\n

\n


\n \u00ab\u00a0D\u2019ici 2024, 74\u00a0% des nouvelles licences de communications unifi\u00e9es achet\u00e9es<\/span>
\n<\/strong><\/h3>\n


\n par les entreprises seront install\u00e9es sur le nuage, contre 48\u00a0% en 2019.\u00a0\u00bb\u00a0<\/span>
\n<\/strong><\/h3>\n<\/blockquote>\n


\n Progr\u00e8s r\u00e9cents<\/strong>
\n<\/span><\/h2>\n

En ce qui nous concerne, chez Cisco, nous nous sommes concentr\u00e9s l\u2019ann\u00e9e derni\u00e8re sur les hypoth\u00e8ses strat\u00e9giques de Gartner. Nous avons acc\u00e9l\u00e9r\u00e9 l\u2019am\u00e9lioration du gestionnaire de collaboration en nuage de Webex au niveau de l\u2019exp\u00e9rience utilisateur et de l\u2019int\u00e9gration des appareils et des applications d\u2019entreprise. Cette transformation s\u2019est faite gr\u00e2ce \u00e0 de nouvelles capacit\u00e9s bas\u00e9es sur l\u2019intelligence artificielle, et \u00e0 la plateforme de gestion et de contr\u00f4le unifi\u00e9s. Nous avons, donc, \u00e0 la fois r\u00e9pondu \u00e0 l\u2019augmentation de la demande de travail \u00e0 distance, en d\u00e9ployant rapidement le nuage\u00a0Webex et en renfor\u00e7ant davantage la s\u00e9curit\u00e9, la r\u00e9silience et les performances.<\/p>\n

[l\u00e9gende id=\u00a0\u00bbattachment_345905″ align=\u00a0\u00bbalignright\u00a0\u00bb width=\u00a0\u00bb400″]
\n \"Magic\u00a0Quadrant
\n<\/a> Cliquez ici pour lire le rapport\u00a0Gartner\u00a0:<\/strong>
Magic\u00a0Quadrant pour les communications unifi\u00e9es en tant que service, dans le monde entier<\/a>
Rafael\u00a0Benitez, Megan\u00a0Fernandez, Daniel\u00a0O\u2019Connell, Christopher\u00a0Trueman, Pankil\u00a0Sheth
12\u00a0novembre\u00a02020 [\/l\u00e9gende]<\/p>\n

Gartner reconna\u00eet trois principaux domaines de progr\u00e8s pour Cisco\u00a0Webex au cours de l\u2019ann\u00e9e derni\u00e8re\u00a0:<\/p>\n


\n Une exp\u00e9rience\u00a0Webex unifi\u00e9e\u00a0:<\/strong>
\n<\/span>\u00a0 la m\u00eame application\u00a0Webex regroupe les appels, la messagerie, les r\u00e9unions, les appareils et les int\u00e9grations d\u2019applications d\u2019entreprise. L\u2019objectif est d\u2019offrir aux utilisateurs une collaboration compl\u00e8te et fluide. Parall\u00e8lement, la gestion et le contr\u00f4le des Technologies Informatiques sont enti\u00e8rement int\u00e9gr\u00e9s \u00e0 la plateforme via notre syst\u00e8me Webex\u00a0Control\u00a0Hub.<\/a><\/p>\n


\n Les appels dans Webex<\/strong>\u00a0:<\/span> Gartner constate l\u2019int\u00e9gration compl\u00e8te des appels dans l\u2019application\u00a0Webex et la possibilit\u00e9 de connecter le r\u00e9seau de t\u00e9l\u00e9phonie fixe RTC au nuage. Cette nouveaut\u00e9 technologique permet ainsi aux clients et aux fournisseurs de services de se connecter directement via le nuage\u00a0Webex, sans exigences de connectivit\u00e9 ou d\u2019infrastructure sp\u00e9cifiques. Cette fonctionnalit\u00e9 s\u2019ajoute \u00e0 notre gamme compl\u00e8te d\u2019options\u00a0BYOC (Bring-Your-Own-Carrier) pour accompagner la migration des entreprises sur le nuage. Nous proposons \u00e9galement des offres\u00a0RTC \u00e9tendues, qui regroupent les fournisseurs de services du monde entier. Webex s\u2019efforce de d\u00e9velopper encore davantage sa gamme leader de capacit\u00e9s\u00a0RTC\u00a0– restez \u00e0 l\u2019\u00e9coute\u00a0!<\/p>\n

Comme je l\u2019ai not\u00e9 dans un r\u00e9cent message<\/a>, la question des appels reste l\u2019\u00e9l\u00e9ment le plus essentiel et le plus complexe de la communication interne et externe, ainsi que de la continuit\u00e9 des activit\u00e9s. \u00a0Nous avons le privil\u00e8ge d\u2019\u00eatre, de loin, le leader mondial des appels en nuage, avec plus de 34\u00a0millions d\u2019utilisateurs et une part de march\u00e9 de plus de 50\u00a0%*. Un grand nombre de nos utilisateurs sont desservis par les principaux fournisseurs de services mondiaux et sont h\u00e9berg\u00e9s dans leur nuage via la plateforme d\u2019appel\u00a0Webex<\/a>. Nos partenaires sont en mesure d\u2019offrir, \u00e0 cette \u00e9norme communaut\u00e9 d\u2019utilisateurs d\u2019appels en nuage, une collaboration compl\u00e8te. Et ce, gr\u00e2ce \u00e0 Webex. Nous travaillons ardemment pour int\u00e9grer les fonctionnalit\u00e9s de vid\u00e9o, d\u2019intelligence artificielle et d\u2019int\u00e9gration mobile de Webex \u00e0 nos services, afin de rendre les appels plus intelligents et plus productifs.<\/p>\n


\n Webex aliment\u00e9 par l\u2019IA\u00a0: <\/strong>
\n<\/span>Gartner remarque nos progr\u00e8s dans l\u2019int\u00e9gration de l\u2019IA \u00e0 toutes les fonctionnalit\u00e9s de Webex, notamment la reconnaissance vocale, la reconnaissance des visages et des participants, la connaissance du contexte et des contacts et la transcription intelligente. Ces capacit\u00e9s offrent un avantage en termes d\u2019efficacit\u00e9 lors des r\u00e9unions\u00a0Webex et fonctionnent de fa\u00e7on fluide avec nos dispositifs int\u00e9gr\u00e9s de collaboration personnels et de salles. Gartner a reconnu Webex\u00a0Meetings comme leader dans son Magic\u00a0Quadrant pour les solutions de r\u00e9union s\u00e9par\u00e9es<\/a>, en 2020, et ce pour la 13\u00e8me<\/sup> fois cons\u00e9cutive.<\/p>\n


\n Les atouts de la collaboration\u00a0Webex\u00a0<\/strong>
\n<\/span><\/h2>\n

Je suis heureux d\u2019annoncer qu\u2019\u00e9tant donn\u00e9 ces progr\u00e8s, Gartner indique que les demandes de ses clients, concernant la collaboration\u00a0Cisco, ont augment\u00e9 de 70\u00a0% au cours des trois premiers trimestres de 2020, par rapport \u00e0 l\u2019ann\u00e9e pr\u00e9c\u00e9dente.<\/p>\n

Gartner souligne enfin que de nombreux atouts fondamentaux de Cisco se traduisent par des avantages significatifs au niveau de la collaboration\u00a0Webex. Il s\u2019agit notamment de nos relations approfondies et mondiales avec les entreprises, de notre vaste communaut\u00e9 de partenaires et de notre portefeuille compl\u00e9mentaire de s\u00e9curit\u00e9 et de mise en r\u00e9seau. Tout s\u2019applique \u00e0 offrir des avantages li\u00e9s \u00e0 une architecture crois\u00e9e.<\/p>\n


\n Quelles sont les prochaines \u00e9tapes\u00a0?<\/strong>
\n<\/span><\/h2>\n

Bien que cette ann\u00e9e ait d\u00e9j\u00e0 \u00e9t\u00e9 une ann\u00e9e de transformation pour la collaboration et notre portefeuille\u00a0Webex, je vois d\u2019\u00e9normes opportunit\u00e9s pour l\u2019avenir. Alors que la demande en UCaaS et l\u2019adoption du nuage se d\u00e9veloppent rapidement, nous continuerons \u00e0 faire de Webex une plateforme int\u00e9gr\u00e9e, s\u00e9curis\u00e9e et intelligente. Les entreprises peuvent lui faire confiance pour r\u00e9pondre \u00e0 l\u2019ensemble de leurs besoins essentiels en mati\u00e8re d\u2019appels et de collaboration.<\/p>\n

\n

Consultez le rapport complet\u00a0:<\/strong><\/h3>\n

Magic\u00a0Quadrant de Gartner pour les communications unifi\u00e9es (UCaaS)<\/a><\/h3>\n<\/blockquote>\n

\u00a0<\/p>\n

En savoir plus<\/strong><\/p>\n

Notre secret le mieux gard\u00e9\u00a0: les appels dans Webex pour une nouvelle \u00e8re du travail<\/a><\/p>\n

Les appels avec Webex, con\u00e7us pour la nouvelle r\u00e9alit\u00e9 professionnelle<\/a><\/p>\n

D\u00e9couvrez dans quels autres domaines Cisco s\u2019est distingu\u00e9 dans le Magic\u00a0Quadrant de Gartner<\/a><\/p>\n

Retrouvez tous les blogs de Lorrissa<\/a><\/p>\n

Ressources<\/strong><\/p>\n

Bonnes pratiques\u00a0: Comment travailler \u00e0 distance [Cours en ligne]<\/a><\/p>\n

Transf\u00e9rer les communications unifi\u00e9es vers le nuage [D\u00e9mo d\u2019appel\u00a0Webex]<\/a><\/p>\n

Les bonnes pratiques pour passer \u00e0 la collaboration en nuage \u00e0 votre propre rythme [Livre blanc de Nemertes<\/a>]<\/p>\n

\u00a0<\/p>\n

\n

Gartner ne fait la promotion d\u2019aucun fournisseur, produit ou service pr\u00e9sent\u00e9 dans ses publications de recherche. De m\u00eame, il ne conseille pas aux utilisateurs de ne choisir que les fournisseurs les mieux not\u00e9s ou b\u00e9n\u00e9ficiant des meilleures \u00e9valuations. Les publications de recherche de Gartner refl\u00e8tent uniquement les opinions des r\u00e9dacteurs de ses services d\u2019\u00e9valuation et ne doivent en aucun cas \u00eatre consid\u00e9r\u00e9es comme des \u00e9l\u00e9ments irr\u00e9futables. Gartner, concernant cette \u00e9tude, exclut toute garantie, explicite ou implicite, notamment celle de qualit\u00e9 marchande ou d\u2019ad\u00e9quation \u00e0 un usage particulier.<\/em><\/h4>\n

\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"

Nous sommes fiers d\u2019avoir \u00e9t\u00e9 nomm\u00e9s Leader dans le Magic\u00a0Quadrant\u00a0UCaaS\u00a02020 de Gartner pour les communications unifi\u00e9es (UCaaS).<\/p>\n","protected":false},"author":5384,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[5253],"tags":[15589],"class_list":["post-382991","post","type-post","status-publish","format-standard","hentry","category-collaboration-fr","tag-systeme-telephonique-cloud"],"acf":[],"yoast_head":"\nCisco reconnu comme un leader du Magic\u00a0Quadrant\u00a02020 de Gartner pour les UCaaS | Webex Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.webex.com\/fr\/collaboration-fr\/cisco-reconnu-comme-un-leader-du-magic-quadrant-2020-de-gartner-pour-les-ucaas\/\" \/>\n<meta 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