{"id":383160,"date":"2021-12-14T12:50:20","date_gmt":"2021-12-14T20:50:20","guid":{"rendered":"https:\/\/blog.webex.com\/uncategorized-fr\/aussie-broadband-double-ses-effectifs-durant-la-pandemie-grace-a-webex\/"},"modified":"2024-09-17T23:36:36","modified_gmt":"2024-09-18T06:36:36","slug":"aussie-broadband-double-ses-effectifs-durant-la-pandemie-grace-a-webex","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/fr\/customer-stories-fr\/aussie-broadband-double-ses-effectifs-durant-la-pandemie-grace-a-webex\/","title":{"rendered":"Aussie Broadband double ses effectifs durant la pand\u00e9mie gr\u00e2ce \u00e0 ..."},"content":{"rendered":"<h2>Webex permet \u00e0 Aussie Broadband de poursuivre ses activit\u00e9s en toute fluidit\u00e9<\/h2>\n<p>En cette \u00e9poque o\u00f9 les entreprises et les technologies innovantes et disruptives donnent le ton et stimulent le changement, Aussie Broadband impose son rythme en Australie. Fournissant des services Internet, mobiles et d\u2019autres services de t\u00e9l\u00e9communication, cette jeune entreprise est la soci\u00e9t\u00e9 qui conna\u00eet la croissance organique la plus rapide dans le secteur des t\u00e9l\u00e9communications en Australie. L\u2019entreprise a doubl\u00e9 son chiffre d\u2019affaires et ses effectifs durant la pand\u00e9mie, et a r\u00e9alis\u00e9 son introduction en bourse alors que le confinement \u00e9tait en vigueur dans trois \u00e9tats.<\/p>\n<p>Aussie Broadband attribue une grande partie de sa r\u00e9ussite \u00e0 la qualit\u00e9 de ses services et \u00e0 sa culture d\u2019entreprise unique. Il y r\u00e8gne une atmosph\u00e8re tr\u00e8s familiale et son \u00e9quipe soud\u00e9e est fortement attach\u00e9e aux valeurs essentielles de l\u2019entreprise. Son d\u00e9fi consiste \u00e0 s\u2019adapter \u00e0 une croissance rapide tout en pr\u00e9servant cette culture, en particulier avec un personnel dispers\u00e9 dans tout le pays et travaillant en grande partie \u00e0 distance.<\/p>\n<p>Ses repr\u00e9sentants estiment que tout cela aurait \u00e9t\u00e9 impossible sans la solution Webex, car elle a permis \u00e0 l\u2019entreprise de poursuivre ses activit\u00e9s de mani\u00e8re parfaitement fluide tout au long de la crise du COVID, en faisant preuve d\u2019agilit\u00e9 et en s\u2019adaptant \u00e0 la croissance rapide de ses effectifs. Janet Granger-Wilcox, directrice g\u00e9n\u00e9rale du d\u00e9partement Corporate Affairs, r\u00e9sume ainsi ce d\u00e9fi\u00a0: \u00ab\u00a0Aussie Broadband a r\u00e9ellement pour ambition de changer la donne dans le secteur des t\u00e9l\u00e9communications. Mais nous tenons \u00e9galement \u00e0 conserver cet esprit de famille, m\u00eame avec un effectif de plus de 700\u00a0personnes.\u00a0\u00bb<\/p>\n<p>Regardez cette vid\u00e9o pour en savoir plus\u00a0:<\/p>\n<p><iframe loading=\"lazy\" title=\"We doubled our workforce during the pandemic  |  Aussie Broadband\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/5jynnYLZ9QA?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<h2>Webex, pilier central d\u2019un mod\u00e8le \u00e9conomique hybride<\/h2>\n<p>Avec l\u2019\u00e9mergence de ce \u00ab\u00a0nouveau mode de travail\u00a0\u00bb, Webex joue un r\u00f4le cl\u00e9 dans la mise en \u0153uvre d\u2019un mod\u00e8le \u00e9conomique hybride couronn\u00e9 de succ\u00e8s. Phil Britt, PDG, ne jure que par son Webex DeskPro et sa capacit\u00e9 \u00e0 offrir une exp\u00e9rience de travail homog\u00e8ne, que les employ\u00e9s travaillent depuis leur domicile, en d\u00e9placement ou au bureau. Ils ne passent pratiquement plus aucun appel. Avec les appareils Webex, il leur suffit d\u2019appuyer sur un bouton, profitant ainsi d\u2019une plus grande accessibilit\u00e9 et d\u2019une r\u00e9duction des points de friction. \u00ab\u00a0Il nous importe vraiment de rester une famille dans ce contexte, quelle que soit l\u2019ampleur de notre croissance. Notre culture d\u2019entreprise est tr\u00e8s importante pour nous, et Webex est l\u2019un des outils essentiels qui nous permettent de garder le contact les uns avec les autres. Il est impossible d\u2019\u00eatre une famille sans ce lien, et ce lien serait impossible sans Webex\u00a0\u00bb, explique J.\u00a0Granger-Wilcox.<\/p>\n<p>Aussie Broadband ayant adopt\u00e9 un environnement de travail hybride, la localisation g\u00e9ographique de ses employ\u00e9s importe peu, ce qui a chang\u00e9 son approche en mati\u00e8re de recrutement. Selon Aaron O\u2019Keeffe, directeur commercial, Webex a en fait non seulement chang\u00e9 la mani\u00e8re dont l\u2019entreprise recrute, mais a m\u00eame \u00e9t\u00e9 un facteur de diff\u00e9renciation dans certains cas. \u00ab\u00a0Nous avons r\u00e9ussi \u00e0 attirer certains employ\u00e9s gr\u00e2ce \u00e0 la flexibilit\u00e9 que nous offrons, alors qu\u2019ils se seraient probablement engag\u00e9s chez un de nos concurrents\u00a0\u00bb, note-t-il.<\/p>\n<h2>Aussie Broadband change la donne<\/h2>\n<p>Doubler son chiffre d\u2019affaires, doubler ses effectifs et finaliser son introduction en bourse durant une pand\u00e9mie et un confinement\u00a0: Aussie Broadband bouscule v\u00e9ritablement tous les codes. Et selon J.\u00a0Granger-Wilcox, Webex est un facteur cl\u00e9 de ce succ\u00e8s\u00a0: \u00ab\u00a0L\u2019int\u00e9gration de Webex au sein de notre entreprise correspond \u00e0 la fa\u00e7on dont nous souhaitons mener nos activit\u00e9s \u00e0 l\u2019avenir, car cette solution change tout.\u00a0\u00bb<\/p>\n<blockquote>\n<p><a href=\"https:\/\/www.webex.com\/\">Cliquez pour en savoir plus sur Webex<\/a><\/p>\n<\/blockquote>\n<p><strong>En savoir plus<\/strong><\/p>\n<p><a href=\"https:\/\/blog.webex.com\/fr\/experience-client\/repenser-la-technologie-dzes-centres-de-contact-dans-le-monde-de-lassurance-voyage\/\">Repenser la technologie des centres de contact dans le secteur des assurances voyages<\/a><\/p>\n<p><a href=\"https:\/\/www.webex.com\/dg\/contactcenter-0621.html?utm_medium=Owned&#038;utm_source=Blog&#038;utm_channel=Blog&#038;utm_campaign=Ent_ContactCenter&#038;team=WW#contactus\">B\u00e9n\u00e9ficiez d\u2019une d\u00e9mo personnalis\u00e9e d\u00e8s aujourd\u2019hui pour vous lancer<\/a><\/p>\n<p><a href=\"https:\/\/blog.webex.com\/fr\/experience-client\/integrer-la-puissance-des-donnees-dans-les-centres-de-contact-pour-creer-des-super-agents\/\">Le paysage changeant de l\u2019exp\u00e9rience client d\u2019entreprise, perspectives d\u2019un expert<\/a> [Webinaire enregistr\u00e9]<\/p>\n<p><a href=\"https:\/\/www.cisco.com\/c\/en\/us\/about\/corporate-strategy-office\/acquisitions\/cloudcherry.html\">D\u00e9passer les attentes gr\u00e2ce aux solutions d\u2019exp\u00e9rience client Webex<\/a> [Blog]<\/p>\n<p><a href=\"http:\/\/www.roymorgan.com\/findings\/8451-roy-morgan-working-from-home-june-2020-202006290638\">Cisco + IMImobile\u00a0: offrir ensemble l\u2019exp\u00e9rience client de demain<\/a>\u00a0[Blog]<\/p>\n<p>\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Webex permet \u00e0 Aussie Broadband de poursuivre ses activit\u00e9s en toute fluidit\u00e9 En cette \u00e9poque o\u00f9 les entreprises et les [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":381794,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[5253,1502],"tags":[1587,3689,5256,772,4629,2066,2393],"class_list":["post-383160","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-collaboration-fr","category-customer-stories-fr","tag-appareils-webex","tag-call-center","tag-centre-dappel","tag-cloud-communications","tag-communications-cloud","tag-outils-de-collaboration","tag-travail-hybride"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Aussie Broadband double ses effectifs durant la pand\u00e9mie gr\u00e2ce \u00e0 Webex | Webex Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" 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