{"id":386429,"date":"2019-12-11T14:28:23","date_gmt":"2019-12-11T22:28:23","guid":{"rendered":"https:\/\/blog.webex.com\/uncategorized-fr\/experience-de-collaboration-integree-a-la-george-george-george-university-avec-webex\/"},"modified":"2019-12-11T14:28:23","modified_gmt":"2019-12-11T22:28:23","slug":"experience-de-collaboration-integree-a-la-george-george-george-university-avec-webex","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/fr\/collaboration-fr\/visioconferences\/experience-de-collaboration-integree-a-la-george-george-george-university-avec-webex\/","title":{"rendered":"Exp\u00e9rience de collaboration int\u00e9gr\u00e9e \u00e0 la George George George ..."},"content":{"rendered":"


\n S\u00e9rie de blog sur la r\u00e9ussite du client La s\u00e9rie du blog de la r\u00e9ussite client met en \u00e9vidence les Responsables de la r\u00e9ussite client<\/strong> <\/span> <\/a> (CSM) <\/p>\n

et leurs clients o\u00f9 nous mettreons l\u2019accent sur une histoire de r\u00e9ussite client. Apprenez comment la technologie de collaboration Cisco a des impacts organisationaux positif, r\u00e9sout les d\u00e9fis commerciaux en direct et peut avoir un impact sur les r\u00e9sultats des clients.<\/em><\/p>\n


\n L\u2019exp\u00e9rience de collaboration int\u00e9gr\u00e9e avec Webex George George University est la plus grande universit\u00e9<\/strong> <\/span> de recherche publique de LaOn. L\u2019universit\u00e9 se targue de fixer un standard pour une \u00ab formation gras, progressive \u00bb au service de ses \u00e9l\u00e8ves et de ses communaut\u00e9s. Avec une population d\u2019\u00e9tudiants de plus de 38 000 personnes, Le site de Premi\u00e8re mondiale compte des \u00e9tudiants de plus de 130 pays.<\/p>\n

L\u2019universit\u00e9 s\u2019efforce d\u2019encourager son acc\u00e8s \u00e0 la \u00ab Libert\u00e9 et \u00e0 l\u2019apprentissage \u00bb en favorisent une communaut\u00e9 acad\u00e9mique innovante et inclusive, aidant les \u00e9tudiants \u00e0 se d\u00e9velopper individuellement, ainsi que les personnes individuelles, les professionnel(s) et les professionnels et garantir le bien-\u00eatre et la r\u00e9ussite du corps de l\u2019\u00e9tudiant.<\/p>\n


\n Le manque de standardisation au sein des plates-formes de communication est progressivement \u00e0 l\u2019avant-garde<\/strong> <\/span> des derni\u00e8res innovations. Pour cela, l\u2019\u00e9quipe en mati\u00e8re d\u2019information de La bonne id\u00e9e, En fait, les membres de l\u2019\u00e9quipe en mati\u00e8re de communication au service d\u2019Outils ont compris qu\u2019ils devraient se standardiser sur une plate-forme de communication et de collaboration. Avant de d\u00e9ployer Webex, Madez n\u2019avait pas d\u2019application standardis\u00e9e pour communiquer. Les utilisateurs avaient donc une vari\u00e9t\u00e9 d\u2019outils de communication qui rendaient l\u2019assistance \u00e0 l\u2019\u00e9quipe informatique difficile.<\/p>\n


\n L\u2019am\u00e9lioration de la collaboration avec<\/strong> <\/span> Webex Webex a permis \u00e0 tous les membres de l\u2019\u00e9quipe de se mettre sur la m\u00eame page, ce qui am\u00e9liore la collaboration en milieu de travail et rationalise la communication au sein et parmi les
\n diff\u00e9rents services. Maintenant, avec Webex, tous les gens ont la possibilit\u00e9 de parler \u00e0 quelqu\u2019un ou de collaborer sur un projet. Webex a \u00e9galement facilit\u00e9 la communication entre les collaborateurs en sautant un appel vid\u00e9o qui leur permet de communiquer en personne.<\/p>\n


\n \"\u00catre
\n<\/a><\/p>\n


\n Augmentation de l\u2019adoption Lorsque j\u2019ai repris le compte Premi\u00e8rement en tant que nouveau responsable client\u00e8le (CSM), j\u2019ai eu l\u2019opportunit\u00e9 de les aider \u00e0 accro\u00eetre<\/strong> <\/span> l\u2019adoption de Webex. Lors du d\u00e9ploiement, l\u2019\u00e9quipe it devait avoir environ 240 utilisateurs. La r\u00e9ponse \u00e0 Webex, cependant, a \u00e9t\u00e9 tr\u00e8s positive et par cons\u00e9quent, plus de 700 utilisateurs utilisent r\u00e9guli\u00e8rement Webex. Les utilisateurs finaux aiment la simplicit\u00e9 et la facilit\u00e9 d\u2019emploi de Webex. Tout comme l\u2019\u00e9quipe de Mani\u00e8re dont j\u2019ai \u00e9t\u00e9 tr\u00e8s enthousiaste par l\u2019int\u00e9r\u00eat de Webex, nous cherchons des fa\u00e7ons d\u2019\u00e9tendre son utilisation autour du campus.<\/p>\n

Tous les membres de Promotion ont \u00e9t\u00e9 enthousiastes par l\u2019impact que a eu Jusqu\u2019\u00e0 pr\u00e9sent Webex sur le potentiel de Webex pour la promotion de la collaboration et de la communication entre diff\u00e9rents services ainsi qu\u2019entre les \u00e9tudiants et les enseignants.<\/p>\n


\n Le but de Webex pour tout le monde est que tous les \u00e9tudiants<\/strong> <\/span> utilisent Webex. Actuellement, les utilisateurs principaux sont du personnel et des enseignants, mais nous esp\u00e9rons \u00e9tendre notre port\u00e9e aux \u00e9tudiants prochainement. L\u2019une des fa\u00e7ons dont nous esp\u00e9rons accomplir cette t\u00e2che est via le connecteur d\u2019\u00e9ducation, qui permettra \u00e0 l\u2019universit\u00e9 de d\u00e9ployer Webex \u00e0 tous les \u00e9tudiants en l\u2019int\u00e9grant \u00e0 la fa\u00e7on dont les cours sont dispens\u00e9s, comment les professeurs communiquent avec les \u00e9tudiants et comment les \u00e9tudiants collaborent. Le plan est de d\u00e9ployer le Connecteur d\u2019\u00e9ducation prochainement en conjonction avec Blackboard, le syst\u00e8me de gestion d\u2019apprentissage de l\u2019universit\u00e9.<\/p>\n


\n En aidant les \u00e9l\u00e8ves \u00e0 distance \u00e0 se sentir connect\u00e9s, j\u2019ai aussi travaill\u00e9 \u00e9troitement avec le personnel de Afin de d\u00e9ployer Webex pour les \u00e9tudiants en r\u00e9gion distante ou dans<\/strong> <\/span> l\u2019impossibilit\u00e9 d\u2019\u00eatre dans la classe. D\u2019apr\u00e8s mon exp\u00e9rience, beaucoup d\u2019\u00e9tudiants en ligne ne se sentent pas connect\u00e9s car ils ne sont pas physiquement sur le campus. En int\u00e9grant les points de terminaison et les applications, nous esp\u00e9rons que Webex permettra \u00e0 ces \u00e9tudiants de se sentir plus connect\u00e9s et d\u2019avoir les m\u00eames opportunit\u00e9s \u00e9ducatifs que leurs pairs sur le campus. L\u2019id\u00e9e est que Webex et le connecteur d\u2019\u00e9ducation offrent aux \u00e9tudiants en ligne une exp\u00e9rience plus traditionnelle au niveau du secteur sup\u00e9rieur. Je suis s\u00fbre que Webex permettra aux \u00e9tudiants en ligne de combler le trou entre et de leur faire d\u00e9couvrir la m\u00eame exp\u00e9rience, ou plus pr\u00e8s, que les \u00e9tudiants sur campus.<\/p>\n


\n \"Webex
\n<\/a><\/p>\n


\n \u00c0<\/strong> l\u2019avenir, nous nous r\u00e9jouissons de la perspective d\u2019une<\/span> utilisation de Webex dans le d\u00e9partement en cours. Par exemple, les coachs peuvent utiliser des Webex Teams et des Webex Boards les tableaux blancs. J\u2019ai cr\u00e9\u00e9 un cas d\u2019utilisation autour de ce cas et je pr\u00e9voys d\u2019en cr\u00e9er deux autres. En outre, nous travaillons avec l\u2019\u00e9quipe d\u2019Office 365 pour d\u00e9ployer l\u2019int\u00e9gration du calendrier hybride. Ceci permettra d\u2019utiliser la @webex la programmation dans Outlook et One Button to Push pour les points de terminaison vid\u00e9o.<\/p>\n

Au-del\u00e0 de mes limites, je suis impatient(e) de voir l\u2019avenir de Webex au travail. Globalement, je pense que l\u2019adoption de Webex a \u00e9t\u00e9 une r\u00e9ussite et nous sommes impatients de poursuivre nos efforts et d\u2019\u00e9tendre les activit\u00e9s de sensibilisation \u00e0 davantage d\u2019\u00e9tudiants et de facult\u00e9s de l\u2019universit\u00e9.\u00a0Contactez votre client ou Gestionnaire de la r\u00e9ussite client pour vous guider dans la proc\u00e9dure d\u2019adoption ou pour obtenir des informations compl\u00e9mentaires dans notre kit d\u2019outils Webex pour une plus grande assistance<\/a>\u00a0<\/span><\/p>\n

\n

Cliquez pour apprendre comment devenir un ma\u00eetre de l\u2019adoption<\/a><\/p>\n

Ou consultez nos ressources sur l\u2019adoption<\/p>\n<\/blockquote>\n

\n

En savoir plus<\/strong><\/p>\n

Connectez-vous \u00e0 tous les blogs sur la r\u00e9ussite client dans la s\u00e9rie ici J\u2019ai \u00ab Trouv\u00e9 ma passion : \u00bb Comment un ing\u00e9nieur CX fait une diff\u00e9rence d\u2019exp\u00e9rience client Aper\u00e7us partenaires <\/a> <\/a> <\/strong> <\/strong> <\/a> <\/strong> <\/a> Qu\u2019est-ce que votre r\u00eave Webex ? Conseils pour l\u2019adoption de Webex<\/strong>
\n<\/a><\/p>\n

\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"

\u00catre progressive inclut \u00eatre \u00e0 l\u2019avant-garde des derni\u00e8res innovations. Pour cela, l\u2019\u00e9quipe en mati\u00e8re d\u2019information de La bonne id\u00e9e, En fait, les membres de l\u2019\u00e9quipe en mati\u00e8re de communication au service d\u2019Outils ont compris qu\u2019ils devraient se standardiser sur une plate-forme de communication et de collaboration. 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