Categories: Collaboration Hybrid Work

Future of Work Marathon Series – Day 2  Remote Work – The Future of Work is Now

#RemoteWork Our New Normal

After an exciting Day One kick-off, we followed up with a day two that really focused on remote work and how companies can embrace and enable employees to work remotely and effectively not only to navigate our current situation but the future of work. 

Our first speaker, Aruna Ravichandran (CMO, Cisco Webex) noted that the future of work has been a hot topic on CxO’s agendas for some time. Companies have been keen to transform due to factors such as a multi-generational workforce, the gig economy, AI, and increasing customer expectations driving companies to adapt their workstyles, workspaces, and workflows.  And since the beginning of this year, 5 trends really came to the forefront: 1) working from home with video-enabled in team meetings, 2) Telehealth & ​remote healthcare collaboration​ to expand healthcare reach, 3) virtual learning for students at every grade level, 4) virtual events and town halls, and 5) remote agent work in the contact center. 

What’s next? Aruna shared a blueprint of how companies must change and pointed out, the future of work is how you can enable employees to work easier and create amazing experiences to collaborate and work anywhere, anytime. 

How Leaders can Embrace, Enable, and Empower Teams

Our next speaker, Charlie Johnston (SVP, Cisco HR)  spoke to the human side of our new remote work experience and how to empower your teams to thrive in the workplace of the future. 

 As an example, he talked about the cultural change that Cisco went through five years ago that enabled teams to be more agile and have a strong sense of purpose. While it required a high degree of trust, it also allowed everyone to have an active role and opened the door for a more diverse workforce. A key to this transformation was implementing the systems to connect and collaborate so team members can play to their strengths. 

From this cultural change, we were already somewhat prepared for quickly shifting to remote work, but there were still more lessons to learn. Charlie enumerated what we’ve learned; most importantly paying attention to human connection. 

Customer Transformation Stories — Day 3 of the Future of Work Marathon Series

Don’t miss tomorrow’s (May 13) session at 9:00am PDT. We have a fun day hearing from Broadcom, NVIDIA, Under Armour and Jimmy Kimmel Live on how their workplaces had already been transforming and how they’re doing in the new remote work environment.  

For more information visit: https://virtualsummit.webex.com/
View on demand: https://futureofwork.webex.com/virtual-summit


Learn More

The Future of Work is Here!

Future of Work Marathon Series — Day 1 Insights & Trends on the Future of Work

Marathon Live Series — #RemoteWork — The Future of Work is Now

Share
Published by
Scott Edwards

Recent Posts

  • Customer Experience

Three CX-defining ways that the banking industry can use digital channels to its advantage

The digital transformation of the banking sector and changing consumer behaviour is driving significant disruption…

2 days ago
  • Video Conferencing

Webex For Government Offers Enhancements for Healthcare, Mobile Users and Developers

The FedRAMP authorized platform for Webex extends its abilities to address new industry specific applications.…

4 days ago

Top communication tips from the acting world to help you shine during virtual meetings (or in-person)

Contents: What theatre can teach us about great communication in virtual meetings Be present Executive…

1 week ago
  • Collaboration Devices

How one design company keeps creativity flowing in the hybrid work era

Designing a tram that will run in Oslo for the next 30 years. Fighting a…

1 week ago
  • Engineering

How we taught new languages to Webex Assistant

Last month our team celebrated the release of Webex Assistant for Devices in our fifth…

2 weeks ago
  • Video Conferencing
  • Video Conferencing

Small business brings world leaders together through a reliable, secure solution with Webex Meetings

When world leaders come together, it’s important that communication is clear, precise and accurate. Aion…

2 weeks ago