As organizations accommodate the needs of hybrid workers, IT leaders are pressured to balance both enterprise-grade management and the changing needs of end users. Users now expect a high-quality collaboration experience accessible from anywhere and any device. Meanwhile, IT is striving to secure networks and ensure the protection of documents and other corporate assets.
The Webex platform uniquely offers a seamless end-user collaboration experience based on enterprise-grade security, privacy, and compliance standards. The Webex approach ensures that your organization is ready for hybrid work today — and can readily adopt innovation in the future.
Let’s explore the architectural pillars that make Webex the best choice for collaboration, including security, cross-organizational collaboration, extensibility, AI capabilities, scalability, and manageability.
Webex offers a 360-degree approach to security, ensuring the safety and integrity of your organization’s content, applications, and user accounts — regardless of where your employees are located or on which device they’re connected.
Webex works with dozens of partners to offer comprehensive data loss prevention (DLP) solutions across the entire collaboration space so you can be sure sensitive information is not shared. You can apply policies to meetings, recordings, and transcriptions. We offer:
Employees often need to collaborate with people outside their organization, and prefer to do so without having to configure complex guest accounts and data sharing options. At the same time, IT departments need to manage data assets, and ensure that shared documents are scanned for viruses and comply with data loss prevention policies. Webex’s comprehensive single user identity model enables collaboration outside of your organization in a way that protects data and accounts, while also enabling an intuitive user experience.
Employees want to create departmental workflows, often relying on third-party apps and services. The Webex platform makes it easy for employees to discover and connect with third-party applications to support their line-of-business workflows.
The Webex platform is a tremendous opportunity for developers. With a robust set of APIs and SDKs, developers can leverage the Webex open platform to increase discoverability and adoption within Webex’s customer base. IT administrators can manage third-party apps and services on a secure collaboration platform.
Organizations that are powered by Webex continually access a stream of innovation, including the latest advances in artificial intelligence (AI). Webex’s approach to AI increases user engagement and productivity with powerful tools like meeting highlights and transcriptions. Webex audio intelligence features remove distracting background noise and optimize voices, so meetings are more engaging and inclusive. And Webex collaboration insights helps users gain a deeper understanding of their work habits and create better connections with their colleagues and teams, improving performance and relationships.
New AI features include:
Webex delivers high-quality rich media content via our global, low-latency network — and uses intelligent routing to optimize connections across public internet and carriers.
Webex empowers administrators with Control Hub, an intuitive way to view, diagnose, monitor, and troubleshoot across your entire organization’s collaboration workspace. Webex leverages big-data intelligence across billions of minutes of calls and meetings each day to automatically detect and optimize around any issues.
With the Webex platform, both users and IT win with a hybrid collaboration experience that is highly adaptable, reliable and secure — easy to use and easy to manage. We invite you to fully unlock the potential of collaboration within your organization.
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