Categories: Hybrid Work

New Webex adoption methodology makes hybrid work easy

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What does adoption look like in a hybrid work environment? Is it employees logging on, hosting meetings, and signing off? Adoption complete?

At Webex, we think all that is just the beginning.

Hybrid work is more than just the latest technology upgrades and distributed teams. It requires a transformation across your organization—one that engages your people, processes, and digital platforms to keep work moving.

Our Webex Customer Success team has a deep understanding of how we can drive your business goals forward through our decades of experience guiding customers along their collaboration adoption journeys.

Building on this experience, we are launching a new adoption roadmap to help guide you along the way and achieve your business outcomes with Webex.

Meet the new Webex adoption methodology

Our new adoption methodology is designed with you in mind. We used our years of experience working with customers of all shapes and sizes to create a straightforward yet flexible methodology that will guide you through your adoption journey, one step at a time.

Explore our new adoption methodology on Webex Essentials and get the resources you need to move through your journey, including:

  • Webex Adoption Guide, including tips and milestones to help illuminate your path to success
  • Self-serve templates, guides, and tools available for download

We’ve mapped out a journey—complete with three phases and milestones to meet—to make driving adoption across your organization a little bit easier.

We’ve worked with customers across industries, so we carefully designed our adoption journey to help you achieve your business goals, whether you’re a large healthcare provider or an engineering firm.

Your journey to inclusive collaboration

We designed Webex to deliver endless destinations. Maybe that’s providing better healthcare by connecting patients with doctors or creating a better company culture by helping HR managers empower a globally distributed and diverse workplace. Or maybe it’s building a better infrastructure by supporting agile workstyles for fast-paced engineering teams.

Wherever you want to end up, we’re here to help you reach your goals—from onboarding to optimization and everywhere in between—and realize the full power of Webex to achieve new levels of success.

Pack your bags and buckle up! Let’s get started on your journey.

Explore our new adoption methodology on Webex Essentials now.

Learn more

What’s new in Webex: January 2022

The Accidental Customer Success Manager: My Life Driving Adoption and Success with Webex Collaboration

Published by
Sara Santos

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