At Webex, our approach is to ensure that your organization is ready for hybrid work. Today, employees want to create departmental workflows, often relying on third-party apps and services. The Webex platform makes it easy for employees to discover and connect with third-party applications to support their line-of-business workflows.
One specific example of this is enabling sales teams to create a great customer experience. Working on a sales deal with a customer or helping a customer with support issues requires constant collaboration internally with team members and externally with customers. But there are often technology challenges that get in the way for sellers and support personnel. For example, they need to keep switching between apps to collaborate which leads to cumbersome workflows and frustration. Also, vital customer data is scattered across various tools like chat sessions and meeting recordings.
To alleviate these challenges and accelerate the customer experience, we’re proud to announce Webex App for HubSpot, a native integration which delivers a delightful collaboration experience, while minimizing app switches and consolidating all the interactions that matter. If a salesperson is working on a sales lead, he can directly reach out to the prospective customer from the HubSpot record. In addition, if the customer has specific questions, he can also seamlessly invite a specialist to the video conference from the opportunity pane to help fast track a deal. Support personnel can also expediate the resolution of a support issue faster by getting the right folks on a video call with the customer. Install the Webex app from the HubSpot App Marketplace.
With the Webex app for HubSpot, your business can elevate customer experience and interactions by meeting HubSpot contacts via Webex meetings. Webex is designed for meetings of any size and creates a more engaging meeting experience with interactive features that drive stronger collaboration. Webex meetings provide advanced background noise removal, and recordings and transcript, among other features so you can focus on the success of your business relationship, while Webex takes care of the meeting experience.
The Webex app for HubSpot eliminates any friction around ‘where’ to meet and streamlines your sales process by automatically inserting a Webex meeting link within your HubSpot meetings. When combined with connected calendar and email apps, it is a seamless experience–a single click on the HubSpot bookings page takes care of sending email invites, updating calendars and finally, joining the Webex meeting.
Integration features:
Webex offers an extensible ecosystem that works with an extensive set of partners to provide joint solutions for the new world of hybrid work. Solutions that are flexible to adapt to any use case, role, and environment, when and where you need. Webex creates deep integration with our partners to embed collaboration technology into daily workflows to make it more meaningful for your customers.
Check out the Webex Integrations page to learn about the various integrations we offer today to meet your specific needs and the Webex App Hub page for apps that amplify your work!
Learn more
Readying for 2022 with rich integrations and customization capabilities of Webex Platform
What’s new in Webex: February 2022
New innovations in Webex: accessible design creates a more inclusive collaboration experience
Here at Webex, we are dedicated to keeping people connected for seamless collaboration. In today’s…
This series focuses on SDP, the Session Description Protocol, the method by which almost all…
We’re excited to share that Cisco was recently named a 2024 Customers’ Choice in the…
Cisco is committed to continuously advancing state-of-the-art speech enhancement AI technology, such as Background Noise…
In this hybrid work environment, we strive for work-life balance by making our day more…
Last week, Orlando was teeming with Webex partners, customers, and IT pros from across different…
