Categories: Hybrid Work

Webex wins award from UC Today for Best Collaboration Platform

I am thrilled to share that once again Webex by Cisco has been selected as UC Today Best Collaboration Platform award winner and our very own Javed Khan, was recognized as the Collaboration Leader of the Year.

UC Today is a renowned leading authority on communication and collaboration technology. The panel of judges includes some of the most reputable analysts in our industry including Zeus Kerravala, ZK Research, Blair Pleasant, Commfusion, Kevin Kieller, enableUC, Melissa Swartz, Swartz Consulting, Jon Arnold, J. Arnold & Associates, and Irwin Lazar, Nemertes Research.

We are honored that this esteemed panel recognized Webex.

The shift that started in 2020 during the pandemic, is now giving way to a new way of working. Collaboration technology helped our businesses survive in 2020, but now we need to build a flexible hybrid world by design, which means good enough isn’t enough.

We asked our customers what they needed from a cultural and technology viewpoint to ensure they were setting their organizations and business up for success as they transitioned towards the uncharted territory of hybrid work. They told us that they need collaboration solutions that are flexible, inclusive, supportive, secure, and easily managed by IT.

As a result of this customer feedback, we have delivered over 800 new and improved features into our product. We also invested over $2B in acquisitions that include cutting edge AI technologies, and next generation event experiences.

We take this innovation seriously, because every month over 200M people worldwide rely on our platform to meet and collaborate with others.

The Best Collaboration Platform Award recognizes Webex as the collaboration leader and our relentless pace of innovation we have pursued on behalf our customers. Let’s explore some of the innovations highlighted for this prestigious award.

Webex Suite powers hybrid work

To enable the hybrid work framework, Webex by Cisco released the Webex Suite. This comprehensive offering brings together all your communication and collaboration needs. It’s so much more than just online meetings. Webex Suite combines meetings, calling, messaging, events, polling and Q&A, all alongside the market-leading AI-based Webex Assistant, as a single cloud-based solution designed to meet the needs of hybrid work.

Our customers are also leveraging a powerful new set of integrated capabilities such as whiteboarding, gesture recognition, noise removal, closed captioning, Webex Assistant  for real-time transcription, automatic capture of action items, and much more.

Background noise removal

In 2020 companies everywhere had to pivot to remote working and that meant blending the home and work environments. It became apparent that the household buzz from children, pets, and the occasional Amazon delivery, were major distractors during meetings and collaborative working sessions.

In September of 2020 we acquired BabbleLabs, and quickly integrated the advanced, AI based background noise removal and speech enhancement technology into the Webex suite of applications and devices. With that technology we are seeing 1B minutes a week of disruptive noise removed from meetings.

Fostering an inclusive collaborative experience

Language should never be a barrier for collaboration. Webex provides near real-time translations of meeting transcriptions, into more than 100 languages. We also believe regardless of hearing impairment; everyone should have the same experience. Transcriptions enable attendees with hearing disabilities to easily understand speakers.

The combination of these and other innovations result in a Webex collaboration experience with crystal clear audio, more inclusive engagement, transparent interaction, and greater understanding.

Enabling a true collaborative environment

As organizations everywhere start welcoming employees to the office while supporting the ones that are remote, collaboration endpoint devices play a large role in connecting distributed teams. Webex Devices offer a solution for every space and use case whether in the office or at home. With the AI powered Webex Assistant our devices provide a touchless and intelligent experience with just your voice.

Turn your meetings and events, into engaging experiences

The Webex Suite dramatically improves the user experience and the experience of IT.  It builds upon a world-class cloud calling, meetings, and messaging base of 100’s of millions of users a month, to now add comprehensive end-to-end event management of any size, including webinar mode to accommodate 10,000 attendees, and for even larger audiences webcast mode allows for up to 100,000 attendees. And with our recently acquisition of Socio Labs, it also provides event organizers with all they need to deliver engaging and inclusive event experiences end-to-end, from registration and ticketing straight through to post-event follow up.

We also acquired Slido and fully integrated this best-in-class audience interaction platform into the new Webex Suite, so users have access to engaging features like polling, quizzes, word-clouds, and real-time Q&A, without having to purchase a separate tool.

Innovation that helps your business thrive

  • With the Webex Suite, companies everywhere have access to the first best-of-breed suite for hybrid work through one powerful platform and one trusted vendor.
  • It is the only suite that meets all your collaboration needs, which means incredible savings and optimized IT resources.
  • Real-time analytics and insight across home and office locations and devices, gives IT visibility so they can enforce your security policies and ensure your data and devices are always safe.

Closing

We are honored that UC Today has recognized the Webex Suite as the best Collaboration Platform and we will continue our relentless pursuit of constant innovation to enable collaboration and bring everyone together.

 

Cheers,

Angus

Learn more www.webex.com

Learn more

Webex gets awards nods from UC Today: Best Collaboration Platform & Collaboration Leader of the Year

Returning to the office: Put your people first

Building on Webex momentum: Better solutions for hybrid work

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Published by
Angus Norton

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