{"id":381185,"date":"2021-11-10T00:00:00","date_gmt":"2021-11-10T08:00:00","guid":{"rendered":"https:\/\/blog.webex.com\/uncategorized-it\/webex-contact-center-nominata-soluzione-chrome-enterprise-recommended-da-google\/"},"modified":"2022-01-06T17:50:44","modified_gmt":"2022-01-07T01:50:44","slug":"webex-contact-center-nominata-soluzione-chrome-enterprise-recommended-da-google","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/it\/customer-stories\/webex-contact-center-nominata-soluzione-chrome-enterprise-recommended-da-google\/","title":{"rendered":"Webex Contact Center nominata soluzione Chrome Enterprise ..."},"content":{"rendered":"<p>Google ha annunciato di recente l&#8217;espansione di uno dei suoi programmi partner consigliati per includere le soluzioni per contact center e siamo lieti di comunicare che <a href=\"https:\/\/www.webex.com\/contact-center.html\">Webex Contact Center<\/a> \u00e8 stato selezionato come uno dei primi prodotti che hanno soddisfatto i rigorosi standard del programma. <a href=\"https:\/\/chromeenterprise.google\/os\/recommended\/\">Chrome Enterprise Recommended<\/a> \u00e8 il programma partner di Google che presenta soluzioni di terze parti ottimizzate su Chrome OS. I partner inclusi nel programma hanno lavorato con Google per estendere funzionalit\u00e0, qualit\u00e0, sicurezza ed esperienza utenti finali del proprio prodotto. Webex Contact Center \u00e8 il terzo prodotto Cisco che ha ricevuto la nomina Chrome Enterprise Recommended, dopo Webex App e Cisco Duo.<\/p>\n<p>Con Chrome OS ora seconda scelta pi\u00f9 popolare di sistema operativo in tutto il mondo,<a href=\"https:\/\/arstechnica.com\/gadgets\/2021\/02\/the-worlds-second-most-popular-desktop-operating-system-isnt-macos-anymore\/\"><br \/>\n<sup>1<\/sup><br \/>\n<\/a> le soluzioni software business-critical che sono ottimizzate per l&#8217;uso su Chrome OS offrono vantaggi degni di nota.<\/p>\n<p>L&#8217;architettura della piattaforma cloud Webex Contact Center migliore del settore con il sistema operativo veloce e sicuro di Chrome offre alla tua azienda innovazione, flessibilit\u00e0, scalabilit\u00e0 e agilit\u00e0 senza compromettere la sicurezza.<\/p>\n<h2><strong>Webex Contact Center con il sistema operativo Chrome offre una soluzione sicura e affidabile che consente alle organizzazioni di fornire esperienze clienti eccezionali<\/strong><\/h2>\n<p>Il desktop per agenti Webex Contact Center intuitivo e personalizzabile con il sistema operativo Chrome rende rapida e veloce la distribuzione e la gestione, consentendo agli agenti di lavorare da qualsiasi luogo.<\/p>\n<p>Guarda Webex Contact Center in azione nel sistema operativo Chrome nella demo video di seguito.<\/p>\n<p><iframe loading=\"lazy\" title=\"Webex Contact Center and Chrome OS App Demo\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/AC460NB9N_A?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<p>Con Webex Contact Center basato su cloud e il sistema operativo Chrome, le aziende possono:<\/p>\n<ul>\n<li>Migliorare la soddisfazione dei clienti con funzionalit\u00e0 self-service basate su intelligenza artificiale disponibili 24 ore su 24, 7 giorni su 7<\/li>\n<li>Ridurre il tasso di abbandono dei clienti e aumentare i ricavi dal cliente (lifetime value) con interazioni personalizzate<\/li>\n<li>Rendere operativi gli agenti velocemente con una distribuzione pi\u00f9 rapida sul sistema operativo Chrome e semplicit\u00e0 di gestione<\/li>\n<li>Proteggere informazioni su azienda e clienti con protezione proattiva integrata del sistema operativo Chrome da virus, ransomware e negligenza dei dipendenti<\/li>\n<\/ul>\n<h2><strong>Webex Contact Center si aggiunge a Webex App e Cisco Duo Security come soluzione Chrome Enterprise Recommended<\/strong><\/h2>\n<p>Con Webex Contact Center, puoi anche fornire agli agenti accesso immediato ad altri esperti in materia nell&#8217;organizzazione con <a href=\"https:\/\/services.google.com\/fh\/files\/misc\/cisco_webex_joint_solution_overview_cer.pdf?_ga=2.195445803.608204199.1634050938-1757654361.1633478595\">Webex App<\/a> integrata, che include in un&#8217;unica soluzione messaggi, riunioni e chiamate.<\/p>\n<p>Le imprese possono anche contare sulla sicurezza della forza lavoro da remoto leader del mercato, integrata in modo nativo con il sistema operativo Chrome con <a href=\"https:\/\/services.google.com\/fh\/files\/misc\/cisco_duo_security_chrome_enterprise_recommended_joint_solution_overview.pdf?_ga=2.165261695.1179634527.1636054632-807172462.1636054632\">Cisco Duo<\/a> per bloccare con sicurezza l&#8217;accesso non autorizzato e garantire alla tua forza lavoro di rimanere produttiva da qualsiasi posizione.<\/p>\n<h2><strong>Sei pronto a iniziare? <\/strong><\/h2>\n<blockquote><p><a href=\"https:\/\/www.webex.com\/contact-sales.html\">Parla con un esperto<\/a> di come Webex Contact Center pu\u00f2 diventare parte della tua soluzione aziendale con il sistema operativo Chrome.<\/p><\/blockquote>\n<p><strong>Risorse aggiuntive<\/strong><\/p>\n<p><a href=\"https:\/\/blog.webex.com\/it\/videoconferenze\/il-programma-chrome-enterprise-recommended-accoglie-cisco-webex\/\">Programma Chrome Enterprise Recommended accoglie Webex App<\/a> [Blog]<\/p>\n<p><a href=\"https:\/\/duo.com\/blog\/secure-access-to-your-google-chrome-enterprise-with-duo\">Accesso sicuro a Google Chrome Enterprise con di Cisco Duo Security<\/a> [Blog]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Google ha annunciato di recente l&#8217;espansione di uno dei suoi programmi partner consigliati per includere le soluzioni per contact center [&hellip;]<\/p>\n","protected":false},"author":5560,"featured_media":380022,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[424,1504,1565],"tags":[4278],"class_list":["post-381185","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-stories","category-customer-stories-it","category-esperienza-clienti","tag-contact-center-as-a-service"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Webex Contact Center nominata soluzione Chrome Enterprise Recommended da Google | Webex Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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