Jamie Romanin

Jamie Romanin

Jamie Romanin, Head of Webex Customer Experience Practice, Asia Pacific, Japan and Greater China

Jamie has spent more than 20 years successfully delivering growth for multi‐national IT&T companies across Asia Pacific.

His leadership experience and technical expertise in cloud-based technologies gives him invaluable insight into how to effectively use innovation and technology to shape and grow businesses.

As the Head of Webex Customer Experience Practice, Asia Pacific, Japan & Greater China at Cisco, he is focused on helping companies turn their contact centers into strategic assets for their businesses.

パート 2: Webex で、ハイブリッド勤務の時代におけるコンタクト センターのエージェントの活躍を後押し
パート 1: Webex で、ハイブリッド勤務の時代におけるコンタクト センターのエージェントの活躍を後押し
顧客第一を担うコンタクトセンターのエージェント
データをフル活用したコンタクトセンターにより「スーパーエージェント」を生み出す