{"id":20242,"date":"2021-06-23T13:21:46","date_gmt":"2021-06-23T20:21:46","guid":{"rendered":"https:\/\/blog.webex.com\/uncategorized-ja\/%e3%82%b7%e3%82%b9%e3%82%b3%e3%80%812021-%e5%b9%b4%e3%81%ae%e3%80%8earagon-globe-for-unified-communications-and-collaboration%e3%80%8f%e3%81%a7%e3%83%aa%e3%83%bc%e3%83%80%e3%83%bc%e3%81%ab\/"},"modified":"2021-08-02T14:54:19","modified_gmt":"2021-08-02T21:54:19","slug":"%e3%82%b7%e3%82%b9%e3%82%b3%e3%80%812021-%e5%b9%b4%e3%81%ae%e3%80%8earagon-globe-for-unified-communications-and-collaboration%e3%80%8f%e3%81%a7%e3%83%aa%e3%83%bc%e3%83%80%e3%83%bc%e3%81%ab","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/ja\/collaboration\/video-conferencing\/%e3%82%b7%e3%82%b9%e3%82%b3%e3%80%812021-%e5%b9%b4%e3%81%ae%e3%80%8earagon-globe-for-unified-communications-and-collaboration%e3%80%8f%e3%81%a7%e3%83%aa%e3%83%bc%e3%83%80%e3%83%bc%e3%81%ab\/","title":{"rendered":"\u30b7\u30b9\u30b3\u30012021 \u5e74\u306e\u300eAragon Globe™ for Unified Communications and Collaboration\u300f\u3067\u30ea\u30fc\u30c0\u30fc\u306b\u9078\u51fa"},"content":{"rendered":"

\u30cf\u30a4\u30d6\u30ea\u30c3\u30c9\u52e4\u52d9: \u305d\u306e\u5834\u3057\u306e\u304e\u306e\u5bfe\u5fdc\u304b\u3089\u6301\u7d9a\u7684\u306a\u6226\u7565\u3078<\/h2>\n

\u4eca\u9031\u3001\u5927\u304d\u306a\u5f71\u97ff\u529b\u3092\u6301\u3064\u696d\u754c\u5206\u6790\u6a5f\u95a2 Aragon Research \u793e\u304c\u3001\u7b2c 5 \u56de\u76ee\u3068\u306a\u308b\u5e74\u6b21\u306e\u300eAragon Research Globe™ for Unified Communications and Collaboration (UCC)\u300f\u3092\u767a\u8868\u3057\u307e\u3057\u305f\u3002\u5149\u6804\u306a\u3053\u3068\u306b\u3001\u30b7\u30b9\u30b3\u306f\u4eca\u5e74\u3082\u30ea\u30fc\u30c0\u30fc\u306b\u9078\u51fa\u3055\u308c\u3066\u3044\u307e\u3059\u3002 \u540c\u793e\u306e\u30ec\u30dd\u30fc\u30c8\u306b\u306f\u3001\u4f01\u696d\u306e\u610f\u601d\u6c7a\u5b9a\u8005\u304c\u81ea\u793e\u306e\u30cb\u30fc\u30ba\u306b\u6700\u9069\u306a UCC \u6226\u7565\u3092\u7b56\u5b9a\u3059\u308b\u3046\u3048\u3067\u5f79\u7acb\u3064\u5b9f\u7528\u7684\u306a\u30a4\u30f3\u30b5\u30a4\u30c8\u304c\u8c4a\u5bcc\u306b\u76db\u308a\u8fbc\u307e\u308c\u3066\u3044\u307e\u3059\u3002 \u3053\u3053\u3067\u306f\u3001\u30ec\u30dd\u30fc\u30c8\u306e\u5185\u5bb9\u306e\u4e2d\u3067\u3082\u7279\u306b\u91cd\u8981\u306a\u70b9\u3092\u3044\u304f\u3064\u304b\u53d6\u308a\u4e0a\u3052\u307e\u3059\u304c\u3001\u30ec\u30dd\u30fc\u30c8\u5168\u6587\u306b\u3082\u305c\u3072\u76ee\u3092\u901a\u3057\u3066\u3044\u305f\u3060\u304d\u305f\u3044\u3068\u601d\u3044\u307e\u3059\u3002 \"Aragon<\/p>\n

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\u300c\u30b7\u30b9\u30b3\u306f Webex \u30a2\u30d7\u30ea\u306e\u6a5f\u80fd\u3092\u4e00\u65b0\u3057\u307e\u3057\u305f\u3002\u30b7\u30fc\u30e0\u30ec\u30b9\u306a\u901a\u8a71\u3001\u30e1\u30c3\u30bb\u30fc\u30b8\u3001\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u3001\u30c1\u30fc\u30e0 \u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u304c\u3059\u3079\u3066\u5358\u4e00\u306e\u30a2\u30d7\u30ea\u3067\u5b9f\u73fe\u3055\u308c\u3066\u304a\u308a\u3001\u4eba\u3005\u306f\u4ed5\u4e8b\u306b\u96c6\u4e2d\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u300d<\/em><\/p><\/blockquote>\n

\u540c\u793e\u306f\u3055\u3089\u306b\u3001\u7d71\u5408\u578b\u306e Webex Contact Center \u3068\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3 \u30c7\u30d0\u30a4\u30b9\u88fd\u54c1\u7fa4\u306e\u6709\u7528\u6027\u306b\u3064\u3044\u3066\u3082\u8a00\u53ca\u3057\u3066\u3044\u307e\u3059\u3002 Webex Contact Center \u306f\u3001\u5305\u62ec\u7684\u306a\u30af\u30e9\u30a6\u30c9\u578b\u30b3\u30f3\u30bf\u30af\u30c8 \u30bb\u30f3\u30bf\u30fc \u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3067\u3059\u3002Webex \u306e\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3 \u30b9\u30a4\u30fc\u30c8\u3068\u7d71\u5408\u3057\u3066\u304a\u308a\u3001\u5f93\u696d\u54e1\u306e\u52b9\u7387\u3068\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u5411\u4e0a\u3055\u305b\u307e\u3059\u3002\u307e\u305f\u3001Webex \u306e\u30e6\u30fc\u30b6\u30fc \u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3084\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\u6a5f\u80fd\u3068\u5b8c\u5168\u306b\u7d71\u5408\u3055\u308c\u305f\u5c02\u7528\u306e\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3 \u30c7\u30d0\u30a4\u30b9\u3082\u5e45\u5e83\u304f\u3054\u7528\u610f\u3057\u3066\u3044\u307e\u3059\u3002 \u3053\u306e 1 \u5e74\u3067\u3001\u7d71\u5408\u578b\u306e Webex \u30e6\u30fc\u30b6\u30fc \u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306f\u5927\u5e45\u306b\u5f37\u5316\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u5177\u4f53\u7684\u306b\u306f\u3001\u901a\u8a71\u306e\u5b8c\u5168\u7d71\u5408\u3084\u3001\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\u306e Control Hub \u3078\u306e\u96c6\u7d04\u306a\u3069\u3067\u3059\u3002Aragon \u793e\u306e\u30ec\u30dd\u30fc\u30c8\u306b\u8a73\u3057\u304f\u8a18\u8f09\u3055\u308c\u3066\u3044\u307e\u3059\u306e\u3067\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n

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\u6a5f\u80fd\u3092\u5145\u5b9f\u3055\u305b\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u9023\u643a\u3092\u5897\u3084\u305b\u3070\u3001\u305d\u306e\u5206\u8907\u96d1\u3055\u3082\u5897\u3057\u3066\u3057\u307e\u3046\u5834\u5408\u3082\u3042\u308a\u307e\u3059\u3002\u3067\u3059\u304c\u30b7\u30b9\u30b3\u306f\u3001\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3 \u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30b9\u306e\u5206\u91ce\u306b\u304a\u3051\u308b\u30ea\u30fc\u30c0\u30fc\u30b7\u30c3\u30d7\u3092\u7dad\u6301\u3001\u63a8\u9032\u3057\u3066\u3044\u304f\u306b\u3042\u305f\u308a\u3001\u4eca\u5f8c\u3082\u30b7\u30f3\u30d7\u30eb\u3055\u3092\u8ffd\u3044\u7d9a\u3051\u3066\u3044\u304d\u307e\u3059\u3002<\/p>\n

\u6301\u7d9a\u7684\u306a\u6226\u7565\u3092\u7b56\u5b9a<\/strong><\/h2>\n

\u3053\u3053 1 \u5e74\u534a\u306e\u9593\u3001\u304b\u3064\u3066\u306a\u3044\u6df7\u4e71\u306b\u9665\u3063\u305f\u4f01\u696d\u3084\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u30d3\u30b8\u30cd\u30b9\u306e\u7d99\u7d9a\u6027\u3068\u30c1\u30fc\u30e0\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u7dad\u6301\u3059\u308b\u305f\u3081\u3001\u3059\u3050\u306b\u5229\u7528\u3067\u304d\u308b\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3 \u30c4\u30fc\u30eb\u3092\u624b\u5f53\u305f\u308a\u6b21\u7b2c\u306b\u7d44\u307f\u5408\u308f\u305b\u3066\u5bfe\u5fdc\u3057\u3066\u304d\u307e\u3057\u305f\u3002 \u3057\u304b\u3057\u73fe\u5728\u30cf\u30a4\u30d6\u30ea\u30c3\u30c9\u52e4\u52d9\u304c\u767b\u5834\u3057\u3001\u9577\u671f\u7684\u306b\u5b9a\u7740\u3059\u308b\u898b\u8fbc\u307f\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u3002\u4f01\u696d\u306b\u3068\u3063\u3066\u306f\u3001\u9577\u671f\u7684\u306b\u6301\u7d9a\u53ef\u80fd\u306a\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u6226\u7565\u3092\u7b56\u5b9a\u3057\u3001\u30e6\u30fc\u30b6\u30fc\u306e\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u5b8c\u5168\u306b\u7d71\u5408\u3059\u308b\u3053\u3068\u304c\u4e0d\u53ef\u6b20\u3067\u3059\u3002 Aragon \u793e\u306e\u30d7\u30ea\u30f3\u30b7\u30d1\u30eb \u30a2\u30ca\u30ea\u30b9\u30c8\u3001Jim Lundy \u6c0f\u306f\u6b21\u306e\u3088\u3046\u306b\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u300c\u591a\u304f\u306e\u4f01\u696d\u304c\u3001\u5fc5\u8981\u306b\u8feb\u3089\u308c\u3066\u8907\u6570\u306e\u30b9\u30bf\u30f3\u30c9\u30a2\u30ed\u30f3\u306e UCC \u30a2\u30d7\u30ea\u3092\u4f7f\u7528\u3057\u3066\u3044\u307e\u3059\u3002 \u305d\u3046\u3057\u305f\u4f01\u696d\u306f\u4eca\u3001\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u4f53\u9a13\u3092\u5b8c\u5168\u306b\u7d71\u5408\u3059\u308b\u30e1\u30ea\u30c3\u30c8\u3092\u6c42\u3081\u3001UCC \u30d7\u30ed\u30d0\u30a4\u30c0\u30fc 1 \u793e\u3092\u9078\u307c\u3046\u3068\u3057\u3066\u3044\u307e\u3059<\/em>\u300d<\/p><\/blockquote>\n

\u4eca\u5f8c\u4f01\u696d\u304c\u4e0b\u3059\u6c7a\u5b9a\u306f\u3001\u30d3\u30b8\u30cd\u30b9\u306e\u751f\u7523\u6027\u3001\u4fca\u654f\u6027\u3001\u5f93\u696d\u54e1\u3068\u9867\u5ba2\u306e\u6e80\u8db3\u5ea6\u306b\u591a\u5927\u306a\u5f71\u97ff\u3092\u9577\u671f\u7684\u306b\u53ca\u307c\u3057\u307e\u3059\u3002 \u6628\u5e74\u3001\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u306b\u306f\u5927\u304d\u306a\u5909\u5316\u304c\u3042\u308a\u307e\u3057\u305f\u3002\u305d\u308c\u306b\u5fdc\u3058\u3066\u3001Webex \u306e\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u306e\u901f\u5ea6\u3082\u3053\u308c\u307e\u3067\u306b\u306a\u304f\u65e9\u307e\u3063\u3066\u3044\u307e\u3059\u3002\u3053\u306e 8 \u304b\u6708\u3060\u3051\u3067 700 \u306e\u6a5f\u80fd\u5f37\u5316\u304c\u884c\u308f\u308c\u3066\u3044\u307e\u3059\u3002 \u30b7\u30b9\u30b3\u306f\u4eca\u5f8c\u3082\u7a4d\u6975\u7684\u306a\u30ed\u30fc\u30c9\u30de\u30c3\u30d7\u306e\u5b9f\u73fe\u3092\u76ee\u6307\u3057\u3001\u6700\u9ad8\u306e\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u4f53\u9a13\u3092\u304a\u5ba2\u69d8\u306b\u63d0\u4f9b\u3057\u7d9a\u3051\u308b\u3053\u3068\u306b\u529b\u3092\u5c3d\u304f\u3057\u307e\u3059\u3002<\/p>\n

Aragon \u793e\u306e\u30ec\u30dd\u30fc\u30c8\u5168\u6587<\/u><\/a>\u3092\u3054\u89a7\u306b\u306a\u308a\u3001\u3054\u81ea\u8eab\u306e\u30cb\u30fc\u30ba\u306b\u6700\u3082\u9069\u3057\u305f\u6226\u7565\u7b56\u5b9a\u306b\u304a\u5f79\u7acb\u3066\u304f\u3060\u3055\u3044\u3002<\/strong><\/p>\n

<\/h3>\n

\u8a73\u7d30\u60c5\u5831<\/strong><\/h3>\n

Webex \u306e\u65b0\u6a5f\u80fd: 2021 \u5e74 6 \u6708<\/a> \u30cf\u30a4\u30d6\u30ea\u30c3\u30c9\u52e4\u52d9\u306e\u6642\u4ee3\u306b\u5411\u3051\u305f\u65b0\u3057\u3044\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u3092\u767a\u8868<\/a> \u30a4\u30f3\u30af\u30eb\u30fc\u30b7\u30d6\u306a\u30cf\u30a4\u30d6\u30ea\u30c3\u30c9\u52e4\u52d9\u306e\u65b0\u6642\u4ee3\u306b\u5bfe\u5fdc\u3059\u308b\u65b0\u30d6\u30e9\u30f3\u30c9<\/a><\/p>\n

Aragon Research \u514d\u8cac\u4e8b\u9805: <\/em>Aragon Research \u306f\u3001\u30ea\u30b5\u30fc\u30c1\u306b\u95a2\u3059\u308b\u520a\u884c\u7269\u3067\u8a00\u53ca\u3055\u308c\u3066\u3044\u308b\u30d9\u30f3\u30c0\u30fc\u3001\u88fd\u54c1\u3001\u307e\u305f\u306f\u30b5\u30fc\u30d3\u30b9\u3092\u63a8\u5968\u3059\u308b\u3082\u306e\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u307e\u305f\u3001\u6700\u9ad8\u306e\u8a55\u4fa1\u3092\u5f97\u305f\u30d9\u30f3\u30c0\u30fc\u3092\u9078\u3076\u3088\u3046\u30e6\u30fc\u30b6\u30fc\u306b\u52a9\u8a00\u3059\u308b\u3082\u306e\u3067\u3082\u3042\u308a\u307e\u305b\u3093\u3002 Aragon Research \u306e\u520a\u884c\u7269\u306f Aragon Research and Advisory Services \u306e\u898b\u89e3\u3092\u793a\u3059\u3082\u306e\u3067\u3042\u308a\u3001\u4e8b\u5b9f\u306e\u8a18\u8f09\u3068\u89e3\u91c8\u3055\u308c\u308b\u3079\u304d\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002 Aragon Research \u306f\u3001\u520a\u884c\u7269\u304a\u3088\u3073\u305d\u3053\u306b\u8a18\u8f09\u3055\u308c\u305f\u60c5\u5831\u306b\u3064\u3044\u3066\u4e00\u5207\u306e\u4fdd\u8a3c\u3092\u305b\u305a\u3001\u300c\u73fe\u72b6\u306e\u307e\u307e\u300d\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/em><\/h5>\n","protected":false},"excerpt":{"rendered":"

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Previous to Cisco, Angus held executive positions at Microsoft, where he was a Vice President of marketing for Office 365 in North America, at Amazon Web Services where he was the General Manager of Engineering and Design for Amazons Productivity Applications division, and at Xero, where he was the Chief Product Officer responsible for Engineering, Design and Strategy","url":"https:\/\/blog.webex.com\/ja\/contributors\/annorton\/"}]}},"_links":{"self":[{"href":"https:\/\/blog.webex.com\/ja\/wp-json\/wp\/v2\/posts\/20242","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.webex.com\/ja\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.webex.com\/ja\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.webex.com\/ja\/wp-json\/wp\/v2\/users\/5416"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.webex.com\/ja\/wp-json\/wp\/v2\/comments?post=20242"}],"version-history":[{"count":0,"href":"https:\/\/blog.webex.com\/ja\/wp-json\/wp\/v2\/posts\/20242\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.webex.com\/ja\/wp-json\/wp\/v2\/media\/15343"}],"wp:attachment":[{"href":"https:\/\/blog.webex.com\/ja\/wp-json\/wp\/v2\/media?parent=20242"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.webex.com\/ja\/wp-json\/wp\/v2\/categories?post=20242"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.webex.com\/ja\/wp-json\/wp\/v2\/tags?post=20242"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}