{"id":373323,"date":"2021-08-30T15:34:07","date_gmt":"2021-08-30T22:34:07","guid":{"rendered":"https:\/\/blog.webex.com\/uncategorized-ja\/%e3%83%91%e3%83%bc%e3%83%88-1-webex-%e3%81%a7%e3%80%81%e3%83%8f%e3%82%a4%e3%83%96%e3%83%aa%e3%83%83%e3%83%89%e5%8b%a4%e5%8b%99%e3%81%ae%e6%99%82%e4%bb%a3%e3%81%ab%e3%81%8a%e3%81%91%e3%82%8b%e3%82%b3\/"},"modified":"2021-08-30T15:34:07","modified_gmt":"2021-08-30T22:34:07","slug":"%e3%83%91%e3%83%bc%e3%83%88-1-webex-%e3%81%a7%e3%80%81%e3%83%8f%e3%82%a4%e3%83%96%e3%83%aa%e3%83%83%e3%83%89%e5%8b%a4%e5%8b%99%e3%81%ae%e6%99%82%e4%bb%a3%e3%81%ab%e3%81%8a%e3%81%91%e3%82%8b%e3%82%b3","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/ja\/customer-experience\/%e3%83%91%e3%83%bc%e3%83%88-1-webex-%e3%81%a7%e3%80%81%e3%83%8f%e3%82%a4%e3%83%96%e3%83%aa%e3%83%83%e3%83%89%e5%8b%a4%e5%8b%99%e3%81%ae%e6%99%82%e4%bb%a3%e3%81%ab%e3%81%8a%e3%81%91%e3%82%8b%e3%82%b3\/","title":{"rendered":"\u30d1\u30fc\u30c8 1: Webex 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\u3067\u306f\u3001\u3053\u3046\u3057\u305f\u30c8\u30ec\u30f3\u30c9\u306b\u3064\u3044\u3066\u8003\u5bdf\u3057\u307e\u3059\u3002\u30cf\u30a4\u30d6\u30ea\u30c3\u30c9\u52e4\u52d9\u306e\u6642\u4ee3\u3092\u8a73\u7d30\u306b\u89b3\u5bdf\u3057\u3001\u300c\u30b3\u30cd\u30af\u30c6\u30c3\u30c9 \u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u300d\u3092\u8abf\u67fb\u3057\u3001\u4eba\u985e\u793e\u4f1a\u3078\u306e\u5168\u4f53\u7684\u306a\u5f71\u97ff\u306b\u3064\u3044\u3066\u8003\u3048\u3066\u307f\u307e\u3059\u3002<\/p>\n<h2><strong>\u30cf\u30a4\u30d6\u30ea\u30c3\u30c9\u52e4\u52d9\u306e\u6642\u4ee3\u306b\u304a\u3051\u308b\u4eba\u3068\u306e\u3064\u306a\u304c\u308a<\/strong><\/h2>\n<p>\u30e6\u30cb\u30d5\u30a1\u30a4\u30c9 \u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3 (UC) \u306e\u4e16\u754c\u3092\u4f8b\u306b\u53d6\u308a\u307e\u3057\u3087\u3046\u3002 \u901a\u5e38\u3001\u30c7\u30b8\u30bf\u30eb\u5316\u306e\u63a8\u9032\u3084\u30c8\u30e9\u30f3\u30b9\u30d5\u30a9\u30fc\u30e1\u30fc\u30b7\u30e7\u30f3\u306a\u3069\u306f\u3001\u4e00\u822c\u7684\u306b UC \u5e02\u5834 (\u7279\u306b\u30af\u30e9\u30a6\u30c9 \u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3) \u3092\u6d3b\u6c17\u3065\u3051\u3001\u4f01\u696d\u306b\u3088\u308b\u81e8\u5834\u611f\u306b\u3042\u3075\u308c\u305f\u7d71\u5408\u578b\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u306e\u5c0e\u5165\u3092\u4fc3\u9032\u3059\u308b\u3068\u8003\u3048\u3089\u308c\u307e\u3059\u3002 <a href=\"https:\/\/www.gartner.com\/en\/newsroom\/press-releases\/2020-10-28-gartner-cio-survey-reveals-54-percent-of-anz-organizations-increased-investment-in-digital-innovation-during-the-pandemic\">Gartner \u793e\u304c CIO \u3092\u5bfe\u8c61\u3068\u3057\u3066\u6bce\u5e74\u5b9f\u65bd\u3057\u3066\u3044\u308b\u30b0\u30ed\u30fc\u30d0\u30eb\u8abf\u67fb<\/a><sup>1<\/sup> 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\u30bb\u30f3\u30bf\u30fc\u306e\u5206\u91ce\u3067\u306f\u3001\u3064\u306a\u304c\u308a\u306e\u5f37\u5316\u3068\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u306e\u63a8\u9032\u304c\u3059\u3079\u3066\u3067\u3059\u3002 \u9069\u5207\u306a\u30c4\u30fc\u30eb\u304c\u3042\u308c\u3070\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u751f\u7523\u6027\u3092\u5927\u5e45\u306b\u5411\u4e0a\u3055\u305b\u3001\u65e5\u3005\u306e\u81a8\u5927\u306a\u30d7\u30ec\u30c3\u30b7\u30e3\u30fc\u306b\u5bfe\u51e6\u3067\u304d\u308b\u3088\u3046\u306b\u3057 (AI \u3084\u81ea\u52d5\u5316\u3092\u6d3b\u7528\u3057\u3066\u696d\u52d9\u3092\u7c21\u7d20\u5316)\u3001\u5fc3\u8eab\u306e\u5065\u5eb7\u3084\u5f93\u696d\u54e1\u306e\u6e80\u8db3\u5ea6\u3092\u9ad8\u3081\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u306e\u306f\u9593\u9055\u3044\u3042\u308a\u307e\u305b\u3093\u3002 \u305f\u3060\u305d\u306e\u524d\u306b\u3001\u5e02\u5834\u306e\u6700\u8fd1\u306e\u91cd\u8981\u306a\u5909\u5316\u3092\u306f\u3063\u304d\u308a\u3068\u5199\u3057\u51fa\u3057\u3066\u3044\u308b\u6700\u8fd1\u306e\u7d71\u8a08\u60c5\u5831\u3092\u3044\u304f\u3064\u304b\u3092\u53d6\u308a\u4e0a\u3052\u305f\u3044\u3068\u601d\u3044\u307e\u3059\u3002\u305d\u3057\u3066\u3001\u4eba\u3068\u3064\u306a\u304c\u3063\u3066\u3044\u308b\u3053\u3068 (\u307e\u305f\u5bc6\u63a5\u306b\u95a2\u4e0e\u3057\u3066\u3044\u308b\u3053\u3068) \u304c\u672a\u3060\u304b\u3064\u3066\u306a\u304f\u91cd\u8981\u306b\u306a\u3063\u3066\u3044\u308b\u7406\u7531\u306b\u3064\u3044\u3066\u8003\u3048\u3066\u307f\u305f\u3044\u3068\u601d\u3044\u307e\u3059\u3002 \u305f\u3068\u3048\u3070 <a href=\"http:\/\/www.roymorgan.com\/findings\/8451-roy-morgan-working-from-home-june-2020-202006290638\">Roy Morgan<\/a> \u793e\u306e\u8abf\u67fb\u306b\u3088\u308c\u3070\u3001\u7d4c\u6e08\u7684\u30ed\u30c3\u30af\u30c0\u30a6\u30f3\u306e\u30d4\u30fc\u30af\u6642\u306b\u306f\u3001430 \u4e07\u4eba (\u50cd\u304f\u30aa\u30fc\u30b9\u30c8\u30e9\u30ea\u30a2\u4eba\u306e 32%) \u304c\u5728\u5b85\u52e4\u52d9\u3092\u3057\u3066\u3044\u305f\u3053\u3068\u304c\u660e\u3089\u304b\u306b\u306a\u3063\u3066\u3044\u307e\u3059<sup>2<\/sup>\u3002\u307e\u305f\u3001\u30cf\u30a4\u30d6\u30ea\u30c3\u30c9\u578b\u52e4\u52d9\u3082\u6ce8\u76ee\u3092\u96c6\u3081\u3066\u3044\u307e\u3059\u3002 <a href=\"https:\/\/www.mckinsey.com\/featured-insights\/future-of-work\/whats-next-for-remote-work-an-analysis-of-2000-tasks-800-jobs-and-nine-countries\">McKinsey Global Institute \u793e\u306e\u8abf\u67fb\u5831\u544a\u66f8<\/a>\u3067\u306f\u3001\u30b3\u30ed\u30ca\u798d\u53ce\u675f\u5f8c\u3082\u30cf\u30a4\u30d6\u30ea\u30c3\u30c9\u578b\u306e\u30ea\u30e2\u30fc\u30c8\u52e4\u52d9\u304c\u5b9a\u7740\u3059\u308b\u3068\u4e88\u60f3\u3055\u308c\u3066\u3044\u307e\u3059\u3002 \u540c\u5831\u544a\u66f8\u3067\u306f\u3001\u52b4\u50cd\u8005\u306e 20% \u4ee5\u4e0a\u304c\u9031\u306b 3 \u65e5\u304b\u3089 5 \u65e5\u30ea\u30e2\u30fc\u30c8\u52e4\u52d9\u3057\u3066\u3082\u3001\u30aa\u30d5\u30a3\u30b9\u52e4\u52d9\u3059\u308b\u306e\u3068\u52b9\u7387\u306f\u5909\u308f\u3089\u306a\u3044\u3068\u63a8\u5b9a\u3055\u308c\u3066\u3044\u307e\u3059<sup>3<\/sup>\u3002\u3055\u3089\u306b\u3001\u6700\u8fd1\u306e <a href=\"https:\/\/www.accenture.com\/au-en\/insights\/consulting\/future-work\">Accenture<\/a> \u793e\u306e\u5831\u544a\u66f8\u306b\u3088\u308c\u3070\u3001\u8abf\u67fb\u5bfe\u8c61\u3068\u306a\u3063\u305f 9,326 \u4eba\u306e\u52b4\u50cd\u8005\u306e 83% \u304c\u3001\u5c11\u306a\u304f\u3068\u3082\u5168\u696d\u52d9\u6642\u9593\u306e 4 \u5206\u306e 1 \u3092\u30ea\u30e2\u30fc\u30c8\u52e4\u52d9\u3068\u3059\u308b\u30cf\u30a4\u30d6\u30ea\u30c3\u30c9\u578b\u306e\u52e4\u52d9\u3092\u652f\u6301\u3059\u308b\u3068\u56de\u7b54\u3057\u307e\u3057\u305f<sup>4<\/sup>\u3002<\/p>\n<h2><strong>\u5e30\u5c5e\u610f\u8b58\u3092\u9ad8\u3081\u308b<\/strong><\/h2>\n<p>\u3053\u3046\u3057\u305f\u8aac\u5f97\u529b\u3042\u308b\u7d71\u8a08\u60c5\u5831\u3092\u8003\u616e\u3059\u308b\u3068\u3001\u30c7\u30b8\u30bf\u30eb \u30ce\u30de\u30c9\u3001\u30cf\u30a4\u30d6\u30ea\u30c3\u30c9 \u30ef\u30fc\u30ab\u30fc\u3001\u30aa\u30d5\u30a3\u30b9\u5916\u52e4\u52d9\u8005\u3068\u3082\u547c\u3070\u308c\u308b\u4eca\u306e\u6642\u4ee3\u306e\u30ea\u30e2\u30fc\u30c8 \u30ef\u30fc\u30ab\u30fc\u306b\u5bfe\u3057\u3066\u3001\u4f01\u696d\u304c\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u5897\u3084\u3057\u3001\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3092\u5f37\u5316\u3057\u3001\u5e30\u5c5e\u610f\u8b58\u3092\u9ad8\u3081\u308b\u306e\u306b\u5fc5\u8981\u3068\u306a\u308b\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3084\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3 \u30c4\u30fc\u30eb\u3092\u63d0\u4f9b\u3059\u308b\u3068\u3044\u3046\u3053\u3068\u306f\u3001\u5f53\u7136\u3067\u3042\u308a\u4e0d\u53ef\u907f\u3067\u3082\u3042\u308a\u307e\u3059\u3002 \u7d44\u7e54\u306e\u751f\u547d\u7dda\u3068\u3082\u8a00\u3048\u308b\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f\u3001\u30b3\u30f3\u30bf\u30af\u30c8 \u30bb\u30f3\u30bf\u30fc\u306e\u6700\u3082\u91cd\u8981\u306a\u8cc7\u7523\u3067\u3059\u3002 \u3067\u3059\u304c\u6b8b\u5ff5\u306a\u3053\u3068\u306b\u3001\u5ea6\u91cd\u306a\u308b\u30ed\u30c3\u30af\u30c0\u30a6\u30f3\u306b\u3088\u308a\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u591a\u304f\u304c\u30e1\u30f3\u30bf\u30eb \u30d8\u30eb\u30b9\u306e\u554f\u984c\u3068\u6025\u6fc0\u306a\u75b2\u52b4\u3084\u71c3\u3048\u5c3d\u304d\u75c7\u5019\u7fa4\u306b\u76f4\u9762\u3057\u3001\u8eab\u306e\u5b89\u5168\u3078\u306e\u4e0d\u5b89\u3092\u62b1\u3048\u3001\u96e2\u8077\u7387\u306e\u4e0a\u6607\u306b\u4f34\u3063\u3066\u30b9\u30c8\u30ec\u30b9 \u30ec\u30d9\u30eb\u3082\u4e0a\u6607\u3057\u3066\u3044\u307e\u3059\u3002 \u540c\u6642\u306b\u3001\u591a\u304f\u306e\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u3001\u30b3\u30ed\u30ca\u798d\u306e\u305b\u3044\u3067\u5897\u52a0\u3059\u308b\u554f\u3044\u5408\u308f\u305b\u96fb\u8a71\u306b\u3082\u5bfe\u51e6\u3057\u306a\u3051\u308c\u3070\u306a\u3089\u305a\u3001\u3053\u308c\u3082\u76f8\u307e\u3063\u3066\u30b9\u30c8\u30ec\u30b9 \u30ec\u30d9\u30eb\u306f\u9ad8\u307e\u308b\u4e00\u65b9\u3067\u3059\u3002 \u5e78\u3044\u3001\u6700\u65b0\u306e\u9ad8\u5ea6\u306a\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3068\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3 \u30c4\u30fc\u30eb\u306e\u4e2d\u306b\u306f\u3001\u554f\u3044\u5408\u308f\u305b\u96fb\u8a71\u306b\u5fdc\u7b54\u3057\u3001\u30cf\u30a4\u30d6\u30ea\u30c3\u30c9\u52e4\u52d9\u3084\u30ea\u30e2\u30fc\u30c8\u52e4\u52d9\u3068\u3044\u3046\u65b0\u305f\u306a\u30e9\u30a4\u30d5\u30b9\u30bf\u30a4\u30eb\u3078\u306e\u30b7\u30fc\u30e0\u30ec\u30b9\u306a\u79fb\u884c\u3092\u5f8c\u62bc\u3057\u3057\u3066\u304f\u308c\u308b\u3082\u306e\u304c\u3042\u308a\u307e\u3059\u3002\u3088\u308a\u30b9\u30de\u30fc\u30c8\u304b\u3064\u52b9\u7387\u7684\u306b\u50cd\u3051\u308b\u3088\u3046\u306b\u306a\u308b\u3068\u3068\u3082\u306b\u3001\u540c\u50da\u3001\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u3001\u9867\u5ba2\u3001\u5bb6\u65cf\u3068\u3064\u306a\u304c\u308a\u3092\u6301\u3061\u7d9a\u3051\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308b\u306e\u3067\u3059\u3002 \u305f\u3068\u3048\u3070 <a href=\"https:\/\/www.webex.com\/\">Webex<\/a> \u306a\u3089\u3001\u30aa\u30d5\u30a3\u30b9\u52e4\u52d9\u3067\u3082\u30ea\u30e2\u30fc\u30c8\u52e4\u52d9\u3067\u3082\u5916\u51fa\u5148\u3067\u3082\u3001\u30af\u30e9\u30a6\u30c9\u901a\u8a71\u3001\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u3001\u30e1\u30c3\u30bb\u30fc\u30b8\u6a5f\u80fd\u306b\u3088\u3063\u3066\u5b89\u5168\u306b\u63a5\u7d9a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 \u30c1\u30fc\u30e0\u5168\u4f53\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u304c\u4fc3\u9032\u3055\u308c\u308b\u307b\u304b\u3001\u5f93\u696d\u54e1\u306f\u512a\u308c\u305f\u6d1e\u5bdf\u3092\u5229\u7528\u3057\u3066\u8c4a\u5bcc\u306a\u60c5\u5831\u306b\u57fa\u3065\u3044\u305f\u30d3\u30b8\u30cd\u30b9\u4e0a\u306e\u5224\u65ad\u3092\u4e0b\u305b\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002 \u3053\u3053\u3067\u306f\u3001<a href=\"https:\/\/www.webex.com\/\">Webex<\/a> \u306b\u3088\u3063\u3066\u30b3\u30f3\u30bf\u30af\u30c8 \u30bb\u30f3\u30bf\u30fc\u306e\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092\u306f\u3058\u3081\u3068\u3059\u308b\u5f93\u696d\u54e1\u304c\u30cf\u30a4\u30d6\u30ea\u30c3\u30c9\u52e4\u52d9\u306e\u6642\u4ee3\u306b\u6d3b\u8e8d\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308b\u65b9\u6cd5\u306e\u4e00\u7aef\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3057\u305f\u3002 \u4eca\u6e96\u5099\u4e2d\u306e\u30d1\u30fc\u30c8 2 \u306e\u8a18\u4e8b\u3067\u306f\u3001\u3053\u306e\u8a71\u984c\u3092\u3055\u3089\u306b\u8a73\u3057\u304f\u898b\u3066\u3044\u304d\u305f\u3044\u3068\u8003\u3048\u3066\u3044\u307e\u3059\u3002\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3068\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u3092\u6d3b\u7528\u3057\u3066\u30cf\u30a4\u30d6\u30ea\u30c3\u30c9\u52e4\u52d9\u3092\u6210\u529f\u3055\u305b\u308b\u305f\u3081\u306b Webex \u304c\u30b3\u30f3\u30bf\u30af\u30c8 \u30bb\u30f3\u30bf\u30fc\u306e\u30ea\u30fc\u30c0\u30fc\u3092\u3069\u3046\u652f\u63f4\u3067\u304d\u308b\u306e\u304b\u3001\u3055\u3089\u306b\u8a73\u3057\u304f\u3054\u8aac\u660e\u3057\u307e\u3059\u3002<\/p>\n<blockquote><p><span class=\"TextRun SCXW139991252 BCX4\" lang=\"ja\" xml:lang=\"ja\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW139991252 BCX4\">Webex \u304c\u30cf\u30a4\u30d6\u30ea\u30c3\u30c9\u52e4\u52d9\u306e\u6642\u4ee3\u306e\u30c1\u30fc\u30e0 \u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u3044\u304b\u306b\u4fc3\u9032\u3067\u304d\u308b\u304b\u306b\u3064\u3044\u3066\u8a73\u3057\u304f\u306f\u3001\u793a\u5506\u306b\u5bcc\u3080<\/span><span class=\"NormalTextRun SCXW139991252 BCX4\"><\/span><span class=\"NormalTextRun SCXW139991252 BCX4\"><\/span><span class=\"NormalTextRun SCXW139991252 BCX4\"><\/span><span class=\"NormalTextRun SCXW139991252 BCX4\"><\/span><span class=\"NormalTextRun SCXW139991252 BCX4\"><\/span><span class=\"NormalTextRun SCXW139991252 BCX4\"><\/span><span class=\"NormalTextRun SCXW139991252 BCX4\"><\/span><span class=\"NormalTextRun SCXW139991252 BCX4\"><\/span><span class=\"NormalTextRun SCXW139991252 BCX4\"><\/span><span class=\"NormalTextRun SCXW139991252 BCX4\"><\/span><\/span><a class=\"Hyperlink SCXW139991252 BCX4\" href=\"https:\/\/blog.webex.com\/hybrid-work\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW139991252 BCX4\" lang=\"ja\" xml:lang=\"ja\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW139991252 BCX4\" data-ccp-charstyle=\"Hyperlink\">\u3053\u3061\u3089\u306e\u30d6\u30ed\u30b0<\/span><\/span><\/a><span class=\"TextRun SCXW139991252 BCX4\" lang=\"ja\" xml:lang=\"ja\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW139991252 BCX4\">\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/span><\/span><span class=\"TextRun SCXW139991252 BCX4\" lang=\"ja\" xml:lang=\"ja\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW139991252 BCX4\">\u00a0<\/span><\/span><span class=\"EOP SCXW139991252 BCX4\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p><\/blockquote>\n<p><strong>\u51fa\u5178:<\/strong><\/p>\n<ol>\n<li><a href=\"https:\/\/www.gartner.com\/en\/newsroom\/press-releases\/2020-10-28-gartner-cio-survey-reveals-54-percent-of-anz-organizations-increased-investment-in-digital-innovation-during-the-pandemic\">Gartner \u793e: CIO \u3092\u5bfe\u8c61\u3068\u3057\u305f\u5e74\u6b21\u30b0\u30ed\u30fc\u30d0\u30eb\u8abf\u67fb<\/a><\/li>\n<li><a href=\"http:\/\/www.roymorgan.com\/findings\/8451-roy-morgan-working-from-home-june-2020-202006290638\">Roy Morgan \u793e<\/a><u>: Nearly a third of Australian workers have been \u2018#WFH\u2019 (\u30aa\u30fc\u30b9\u30c8\u30e9\u30ea\u30a2\u3067\u306f 3 \u5272\u8fd1\u304f\u304c\u5728\u5b85\u52e4\u52d9\u3092\u7d4c\u9a13)<\/u><\/li>\n<li><a href=\"https:\/\/www.mckinsey.com\/featured-insights\/future-of-work\/whats-next-for-remote-work-an-analysis-of-2000-tasks-800-jobs-and-nine-countries\">McKinsey Global Institute \u793e: 2020 \u5e74\u7248\u5831\u544a\u66f8<\/a><\/li>\n<li><a href=\"https:\/\/www.accenture.com\/au-en\/insights\/consulting\/future-work\">Accenture \u793e<\/a><u>: The future of work: a hybrid work model (\u672a\u6765\u306e\u50cd\u304d\u65b9: \u30cf\u30a4\u30d6\u30ea\u30c3\u30c9\u578b\u52e4\u52d9)<\/u><\/li>\n<\/ol>\n<p><strong>\u8a73\u7d30\u60c5\u5831<\/strong> <a href=\"https:\/\/www.webex.com\/content\/dam\/wbx\/us\/documents\/pdf\/all_new_webex_contact_center_brochure.pdf\">\u30c7\u30fc\u30bf\u3092\u30d5\u30eb\u6d3b\u7528\u3057\u305f\u30b3\u30f3\u30bf\u30af\u30c8 \u30bb\u30f3\u30bf\u30fc\u306b\u3088\u308a\u300c\u30b9\u30fc\u30d1\u30fc \u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u300d\u3092\u751f\u307f\u51fa\u3059<\/a> [<a href=\"https:\/\/www.cisco.com\/c\/en\/us\/about\/corporate-strategy-office\/acquisitions\/voicea.html\">\u30d6\u30ed\u30b0\u8a18\u4e8b<\/a>] <a href=\"https:\/\/www.cisco.com\/c\/en\/us\/about\/corporate-strategy-office\/acquisitions\/imimobile.html\">\u9867\u5ba2\u7b2c\u4e00\u3092\u62c5\u3046\u30b3\u30f3\u30bf\u30af\u30c8 \u30bb\u30f3\u30bf\u30fc\u306e\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3<\/a> [<a href=\"https:\/\/www.linkedin.com\/video\/live\/urn:li:ugcPost:6762775983474003968\/\">\u30d6\u30ed\u30b0\u8a18\u4e8b<\/a>] <a href=\"https:\/\/blog.webex.com\/ja\/customer-experience\/%e3%83%87%e3%83%bc%e3%82%bf%e3%82%92%e3%83%95%e3%83%ab%e6%b4%bb%e7%94%a8%e3%81%97%e3%81%9f%e3%82%b3%e3%83%b3%e3%82%bf%e3%82%af%e3%83%88%e3%82%bb%e3%83%b3%e3%82%bf%e3%83%bc%e3%81%ab%e3%82%88%e3%82%8a\/\">\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba \u30ab\u30b9\u30bf\u30de\u30fc \u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u5909\u5316\u3059\u308b\u60c5\u52e2 &#8211; \u30a8\u30ad\u30b9\u30d1\u30fc\u30c8\u306e\u8996\u70b9<\/a> [\u30a6\u30a7\u30d3\u30ca\u30fc\u9332\u753b] <a href=\"https:\/\/www.cisco.com\/c\/en\/us\/about\/corporate-strategy-office\/acquisitions\/cloudcherry.html\">Webex \u30ab\u30b9\u30bf\u30de\u30fc \u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9 \u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3067\u5f97\u3089\u308c\u308b\u671f\u5f85\u4ee5\u4e0a\u306e\u6e80\u8db3\u5ea6<\/a> [\u30d6\u30ed\u30b0\u8a18\u4e8b] <a href=\"http:\/\/www.roymorgan.com\/findings\/8451-roy-morgan-working-from-home-june-2020-202006290638\">Cisco + IMImobile: \u30ab\u30b9\u30bf\u30de\u30fc \u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u672a\u6765\u3092\u5171\u306b\u5b9f\u73fe<\/a> [\u30d6\u30ed\u30b0\u8a18\u4e8b] <a href=\"https:\/\/www.webex.com\/contact-center.html\">Webex Contact Center<\/a> [Web \u30b5\u30a4\u30c8] <a href=\"https:\/\/blog.webex.com\/ja\/customer-experience\/%e3%83%87%e3%83%bc%e3%82%bf%e3%82%92%e3%83%95%e3%83%ab%e6%b4%bb%e7%94%a8%e3%81%97%e3%81%9f%e3%82%b3%e3%83%b3%e3%82%bf%e3%82%af%e3%83%88%e3%82%bb%e3%83%b3%e3%82%bf%e3%83%bc%e3%81%ab%e3%82%88%e3%82%8a\/\">Webex Contact Center<\/a> [\u30a6\u30a7\u30d3\u30ca\u30fc\u9332\u753b] <a href=\"https:\/\/www.webex.com\/dg\/contactcenter-0621.html?utm_medium=Owned&#038;utm_source=Blog&#038;utm_channel=Blog&#038;utm_campaign=Ent_ContactCenter&#038;team=WW#contactus\">\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30c7\u30e2\u3092\u4eca\u3059\u3050\u4f53\u9a13<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u3053\u306e\u30d6\u30ed\u30b0\u306f 2 \u90e8\u69cb\u6210\u306b\u306a\u3063\u3066\u304a\u308a\u3001\u30b3 [&hellip;]<\/p>\n","protected":false},"author":5426,"featured_media":21134,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[1584],"tags":[15112],"class_list":["post-373323","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-experience","tag-workforce-management"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u30d1\u30fc\u30c8 1: Webex \u3067\u3001\u30cf\u30a4\u30d6\u30ea\u30c3\u30c9\u52e4\u52d9\u306e\u6642\u4ee3\u306b\u304a\u3051\u308b\u30b3\u30f3\u30bf\u30af\u30c8 \u30bb\u30f3\u30bf\u30fc\u306e\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u6d3b\u8e8d\u3092\u5f8c\u62bc\u3057 | Webex Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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