{"id":380121,"date":"2021-10-20T16:26:00","date_gmt":"2021-10-20T23:26:00","guid":{"rendered":"https:\/\/blog.webex.com\/uncategorized-ja\/%e3%82%b7%e3%82%b9%e3%82%b3%e3%80%81gartner-%e3%81%8b%e3%82%89-ucaas-unified-communications-as-a-service-%e9%83%a8%e9%96%80%e3%81%ae%e3%83%aa%e3%83%bc%e3%83%80%e3%83%bc%e3%81%ab%e9%81%b8%e5%87%ba\/"},"modified":"2024-10-30T03:46:24","modified_gmt":"2024-10-30T10:46:24","slug":"%e3%82%b7%e3%82%b9%e3%82%b3%e3%80%81gartner-%e3%81%8b%e3%82%89-ucaas-unified-communications-as-a-service-%e9%83%a8%e9%96%80%e3%81%ae%e3%83%aa%e3%83%bc%e3%83%80%e3%83%bc%e3%81%ab%e9%81%b8%e5%87%ba","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/ja\/customer-stories-ja\/%e3%82%b7%e3%82%b9%e3%82%b3%e3%80%81gartner-%e3%81%8b%e3%82%89-ucaas-unified-communications-as-a-service-%e9%83%a8%e9%96%80%e3%81%ae%e3%83%aa%e3%83%bc%e3%83%80%e3%83%bc%e3%81%ab%e9%81%b8%e5%87%ba\/","title":{"rendered":"\u30b7\u30b9\u30b3\u3001Gartner \u304b\u3089 UCaaS (Unified Communications as a Service) \u90e8\u9580\u306e\u30ea\u30fc\u30c0\u30fc\u306b\u9078\u51fa\u3055\u308c\u308b"},"content":{"rendered":"<p>2021 \u5e74 Gartner\u00ae Magic Quadrant&#x2122; \u3067\u3001\u30b7\u30b9\u30b3\u304c\u518d\u3073 UCaaS (Unified Communications as a Service) \u90e8\u9580\u306e\u4e16\u754c\u7684\u30ea\u30fc\u30c0\u30fc\u3068\u3057\u3066\u8a8d\u5b9a\u3055\u308c\u307e\u3057\u305f\u3002\u30b7\u30b9\u30b3\u306f\u3053\u308c\u3092\u975e\u5e38\u306b\u91cd\u8981\u306a\u6210\u679c\u3060\u3068\u8003\u3048\u3066\u3044\u307e\u3059\u30022021 \u5e74\u306f\u3001\u30d1\u30f3\u30c7\u30df\u30c3\u30af\u306b\u5bfe\u5fdc\u3057\u3066\u304a\u5ba2\u69d8\u304c\u3053\u306e\u96e3\u5c40\u3092\u4e57\u308a\u8d8a\u3048\u308b\u306e\u3092\u652f\u63f4\u3059\u308b\u72b6\u6cc1\u304b\u3089\u3001\u5805\u7262\u306a\u30ea\u30e2\u30fc\u30c8 \u30ef\u30fc\u30af \u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u5927\u898f\u6a21\u5c0e\u5165\u652f\u63f4\u3078\u3068\u8ee2\u3058\u308b\u5e74\u3068\u306a\u308a\u3001\u305d\u306e\u7d50\u679c\u3001UCaaS \u696d\u754c\u306f\u5927\u304d\u304f\u6210\u9577\u3057\u307e\u3057\u305f\u3002<\/p>\n<p><a href=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/11\/UCaaS-MQ-2021-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-377730\" src=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/11\/UCaaS-MQ-2021-1.png\" alt=\"UCaaS-MQ-2021\" width=\"800\" height=\"450\" \/><\/a><\/p>\n<p>\u4eca\u5e74\u306f\u3001\u3053\u308c\u307e\u3067\u306e\u4fdd\u5b88\u7684\u306a\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u304b\u3089\u3001\u30cf\u30a4\u30d6\u30ea\u30c3\u30c9\u52e4\u52d9\u306b\u9069\u3057\u305f\u9577\u671f\u6226\u7565\u7684 UCaaS \u610f\u601d\u6c7a\u5b9a\u3078\u306e\u8ee2\u63db\u304c\u9032\u3093\u3067\u3044\u307e\u3059\u3002\u304a\u5ba2\u69d8\u304b\u3089\u304a\u8a71\u3092\u805e\u304f\u3068\u3001\u6b21\u306e\u3053\u3068\u304c\u6700\u512a\u5148\u691c\u8a0e\u4e8b\u9805\u3068\u3057\u3066\u6319\u304c\u3063\u3066\u304d\u3066\u3044\u307e\u3059\u3002<\/p>\n<ul>\n<li>\u5358\u4e00 UCaaS \u30d9\u30f3\u30c0\u30fc\u306e\u5408\u7406\u5316\u3055\u308c\u305f\u30c4\u30fc\u30eb\u5c55\u958b\u306b\u3088\u308b\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u6700\u9069\u5316\u306e\u5fc5\u8981\u6027<\/li>\n<li>\u5b89\u5168\u306a\u30aa\u30d5\u30a3\u30b9\u518d\u958b\u3068\u9577\u671f\u7684\u306a\u30cf\u30a4\u30d6\u30ea\u30c3\u30c9\u52e4\u52d9\u306e\u305f\u3081\u306e\u9069\u5207\u306a\u30c4\u30fc\u30eb\u3068\u30c7\u30d0\u30a4\u30b9<\/li>\n<li>\u30aa\u30d5\u30a3\u30b9\u3068\u30ea\u30e2\u30fc\u30c8\u306e\u4e21\u65b9\u306e\u5f93\u696d\u54e1\u3092\u30b5\u30dd\u30fc\u30c8\u3059\u308b\u305f\u3081\u306e\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3001\u30a2\u30af\u30bb\u30b5\u30ea\u3001\u4f1a\u8b70\u5ba4\u306a\u3069\u306e\u5927\u898f\u6a21\u306a IT \u7ba1\u7406\u6539\u5584<\/li>\n<li>\u5f93\u696d\u54e1\u306e\u5065\u5eb7\u3092\u5411\u4e0a\u3055\u305b\u308b\u305f\u3081\u306e\u3088\u308a\u3088\u3044\u30ef\u30fc\u30af\u30b9\u30bf\u30a4\u30eb\u306b\u95a2\u3059\u308b\u30a4\u30f3\u30b5\u30a4\u30c8\u3001\u6539\u5584\u30d7\u30e9\u30f3\u3001\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u5408\u7406\u5316<\/li>\n<li>\u30aa\u30f3\u30d7\u30ec\u30df\u30b9 \u30a2\u30fc\u30ad\u30c6\u30af\u30c1\u30e3\u304b\u3089\u30af\u30e9\u30a6\u30c9\u3078\u79fb\u884c\u3059\u308b\u969b\u306e\u696d\u52d9\u3078\u306e\u5f71\u97ff\u3084\u4e2d\u65ad\u3092\u6700\u5c0f\u9650\u306b\u6291\u3048\u308b\u3053\u3068<\/li>\n<\/ul>\n<h2>\u304b\u3064\u3066\u306a\u3044\u767a\u5c55\u3092\u9042\u3052\u305f 1 \u5e74<\/h2>\n<p>\u3053\u306e 1 \u5e74\u9593\u306b Webex \u3067\u6ce8\u529b\u3057\u305f\u5206\u91ce\u306f\u3001\u304a\u5ba2\u69d8\u306e\u6226\u7565\u306e\u65b9\u5411\u6027\u3068\u3088\u304f\u4e00\u81f4\u3057\u3066\u3044\u307e\u3057\u305f\u3002\u7b2c 1 \u306b\u3001\u5909\u9769\u3068\u958b\u767a\u3092\u304b\u3064\u3066\u306a\u3044\u307b\u3069\u52a0\u901f\u3055\u305b\u3001\u3053\u306e 12 \u304b\u6708\u3067 1,000 \u3092\u8d85\u3048\u308b\u6a5f\u80fd\u5f37\u5316\u3068\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u6539\u5584\u3092\u63d0\u4f9b\u3057\u307e\u3057\u305f\u3002\u7b2c 2 \u306b\u3001\u5546\u7528\u63d0\u4f9b\u3068\u63d0\u4f9b\u30c1\u30e3\u30cd\u30eb\u306e\u5237\u65b0\u306b\u3088\u3063\u3066\u30b7\u30b9\u30b3\u306e GTM \u6226\u7565\u3092\u5f37\u5316\u3057\u3001\u8cfc\u5165\u3057\u3084\u3059\u304f\u3001\u30d3\u30b8\u30cd\u30b9 \u30cb\u30fc\u30ba\u306b\u5fdc\u3058\u3066\u30b9\u30b1\u30fc\u30eb\u30a2\u30c3\u30d7\u3084\u30b9\u30b1\u30fc\u30eb\u30c0\u30a6\u30f3\u304c\u3057\u3084\u3059\u3044\u30b7\u30f3\u30d7\u30eb\u3067\u5305\u62ec\u7684\u306a\u30d0\u30f3\u30c9\u30eb\u3092\u63d0\u4f9b\u3067\u304d\u308b\u3088\u3046\u306b\u3057\u307e\u3057\u305f\u3002\u307e\u305f\u3001Webex Calling \u306e\u30dd\u30fc\u30c8\u30d5\u30a9\u30ea\u30aa\u3082\u62e1\u5145\u3057\u307e\u3057\u305f\u3002\u591a\u304f\u306e\u4f01\u696d\u306b\u3068\u3063\u3066\u3001\u901a\u8a71\u306f\u4eca\u3067\u3082\u91cd\u8981\u306a\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u624b\u6bb5\u3067\u3042\u308a\u3001\u96fb\u8a71\u3092\u30af\u30e9\u30a6\u30c9\u306b\u79fb\u884c\u3059\u308b\u3053\u3068\u306f\u5fc5\u9808\u304b\u3064\u56f0\u96e3\u306a\u30df\u30c3\u30b7\u30e7\u30f3\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u3002\u7279\u306b\u6ce8\u76ee\u3059\u3079\u304d\u9032\u6b69\u3068\u3057\u3066\u6b21\u306e\u3082\u306e\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p><strong>\u30cf\u30a4\u30d6\u30ea\u30c3\u30c9\u52e4\u52d9\u306e\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3<\/strong><\/p>\n<ul>\n<li><strong>Webex \u306e\u7d71\u5408\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9: <\/strong>Webex \u30a2\u30d7\u30ea\u306f\u3001\u5305\u62ec\u7684\u3067\u30b7\u30fc\u30e0\u30ec\u30b9\u306a\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3 \u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u63d0\u4f9b\u3057\u3001\u901a\u8a71\u3001\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u3001\u30c1\u30fc\u30e0 \u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u3001\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30c8 \u30c7\u30d0\u30a4\u30b9 \u30b5\u30dd\u30fc\u30c8\u3092\u7db2\u7f85\u3057\u307e\u3059\u3002\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u5411\u4e0a\u306e\u305f\u3081\u3001\u3053\u308c\u304b\u3089\u3082\u6bce\u6708\u6570\u767e\u306e\u6a5f\u80fd\u66f4\u65b0\u3092\u8ffd\u52a0\u3057\u3066\u3044\u304d\u307e\u3059\u3002\u3053\u308c\u306f\u3001\u97f3\u58f0\u901a\u8a71\u304b\u3089\u6620\u50cf\u3084\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u4f34\u3046\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u306b\u81f3\u308b\u307e\u3067\u3001\u3042\u3089\u3086\u308b\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u4f53\u9a13\u306e\u7d71\u5408\u3092\u652f\u63f4\u3059\u308b\u30b7\u30b9\u30b3\u306e\u30d3\u30b8\u30e7\u30f3\u3092\u5b9f\u73fe\u3059\u308b\u305f\u3081\u306e\u53d6\u308a\u7d44\u307f\u3067\u3059\u3002\u305f\u3068\u3048\u3070\u3001\u901a\u8a71\u3092\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u306b\u30a8\u30b9\u30ab\u30ec\u30fc\u30b7\u30e7\u30f3\u3059\u308b\u6a5f\u80fd\u306a\u3069\u3067\u5f37\u5316\u3092\u9032\u3081\u3066\u3044\u307e\u3059\u3002\u307e\u305f\u3001Webex \u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3067\u306f\u3001IT \u7ba1\u7406\u8005\u304c Control Hub \u3092\u4f7f\u7528\u3057\u3066\u3053\u308c\u3089\u306e\u30ef\u30fc\u30af\u30ed\u30fc\u30c9\u306e\u5206\u6790\u3084\u30b7\u30b9\u30b3\u306e\u30c7\u30d0\u30a4\u30b9\u306e\u7ba1\u7406\u3082\u7c21\u5358\u306b\u884c\u3046\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002Webex \u306f\u5305\u62ec\u7684\u306a UCaaS \u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/li>\n<li><strong>\u5834\u6240\u3092\u554f\u308f\u306a\u3044\u751f\u7523\u6027\u3068\u30a4\u30f3\u30af\u30eb\u30fc\u30b7\u30d6\u30cd\u30b9\u306e\u5411\u4e0a:<\/strong> \u3069\u3053\u3067\u50cd\u304f\u304b\u306b\u5de6\u53f3\u3055\u308c\u308b\u3053\u3068\u306a\u304f UCaaS \u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u5411\u4e0a\u3055\u305b\u308b\u305f\u3081\u306b\u3001AI \u3092\u6d3b\u7528\u3057\u305f\u6a5f\u80fd\u304c\u307e\u3059\u307e\u3059\u91cd\u8981\u306b\u306a\u3063\u3066\u304d\u3066\u3044\u307e\u3059\u3002\u3053\u306e 1 \u5e74\u9593\u3001\u30aa\u30f3\u30b5\u30a4\u30c8\u306e\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u53c2\u52a0\u8005\u3068\u30ea\u30e2\u30fc\u30c8\u306e\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u53c2\u52a0\u8005\u306b\u5e73\u7b49\u306a\u4f53\u9a13\u3092\u63d0\u4f9b\u3059\u308b\u305f\u3081\u3001\u5e02\u5834\u3092\u30ea\u30fc\u30c9\u3059\u308b\u6570\u591a\u304f\u306e\u6a5f\u80fd\u3092 Webex \u306b\u5c0e\u5165\u3057\u307e\u3057\u305f\u3002\u30ce\u30a4\u30ba\u9664\u53bb\u3001120 \u4ee5\u4e0a\u306e\u8a00\u8a9e\u306e\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u7ffb\u8a33\u3001\u30b8\u30a7\u30b9\u30c1\u30e3\u30fc\u8a8d\u8b58\u3001Slido \u3068\u306e\u7d71\u5408\u306b\u3088\u308b\u53cc\u65b9\u5411\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u6a5f\u80fd\u3001People Focus (\u9854\u8a8d\u8b58\u3068\u30b9\u30b1\u30fc\u30ea\u30f3\u30b0\u3067\u4f1a\u8b70\u5ba4\u306e\u53c2\u52a0\u8005\u3082 1 \u4eba 1 \u30d5\u30ec\u30fc\u30e0\u306b\u8868\u793a\u3059\u308b\u6a5f\u80fd) \u306a\u3069\u3067\u3059\u3002Webex \u306f\u3069\u3053\u3067\u50cd\u304f\u4eba\u306b\u3082\u30a4\u30f3\u30af\u30eb\u30fc\u30b7\u30d6\u306a\u4f53\u9a13\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/li>\n<li><strong>\u30af\u30e9\u30a6\u30c9\u79fb\u884c\u3068\u30cf\u30a4\u30d6\u30ea\u30c3\u30c9\u5c55\u958b:<\/strong> \u30b7\u30b9\u30b3\u306f\u304a\u5ba2\u69d8\u306e\u30af\u30e9\u30a6\u30c9\u3078\u306e\u79fb\u884c\u3092\u652f\u63f4\u3057\u3001\u3059\u3067\u306b\u591a\u304f\u306e\u304a\u5ba2\u69d8\u304c\u696d\u52d9\u3092\u4e2d\u65ad\u3059\u308b\u3053\u3068\u306a\u304f\u79fb\u884c\u3092\u6210\u529f\u3055\u305b\u3066\u3044\u307e\u3059\u3002\u30de\u30eb\u30c1\u30c6\u30ca\u30f3\u30c8\u3001\u5c02\u7528\u30c6\u30ca\u30f3\u30c8\u3084\u3001\u5bfe\u8c61\u30aa\u30f3\u30d7\u30ec\u30df\u30b9 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\u3067\u3042\u3089\u3086\u308b\u304a\u5ba2\u69d8\u3092\u30b5\u30dd\u30fc\u30c8\u3067\u304d\u307e\u3059\u3002<\/li>\n<li><strong>Webex Contact Center:<\/strong> UcaaS \u306e\u304a\u5ba2\u69d8\u304c\u3001\u30af\u30e9\u30a6\u30c9\u3078\u306e\u79fb\u884c\u8a08\u753b\u306e\u4e00\u74b0\u3068\u3057\u3066\u30af\u30e9\u30a6\u30c9 \u30b3\u30f3\u30bf\u30af\u30c8 \u30bb\u30f3\u30bf\u30fc\u3082\u691c\u8a0e\u3057\u3066\u3044\u308b\u3053\u3068\u3092\u3001\u79c1\u305f\u3061\u306f\u8a8d\u8b58\u3057\u3066\u3044\u307e\u3059\u3002\u305d\u3053\u3067\u3001\u304a\u5ba2\u69d8\u306e\u30cb\u30fc\u30ba\u3092\u4e00\u5c64\u6e80\u305f\u3059\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b Webex Contact Center \u306e\u6a5f\u80fd\u3092\u62e1\u5f35\u3057\u3001Webex Suite \u306e\u4ed6\u306e\u30b5\u30fc\u30d3\u30b9\u3068\u306e\u9023\u643a\u3092\u9ad8\u3081\u308b\u305f\u3081\u306e\u591a\u5927\u306a\u6295\u8cc7\u3092\u884c\u3044\u307e\u3057\u305f\u3002\u3053\u306e\u6295\u8cc7\u3068\u3057\u3066\u3001\u67d4\u8edf\u3067\u512a\u308c\u305f\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb \u30ab\u30b9\u30bf\u30de\u30fc \u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3092\u53ef\u80fd\u306b\u3059\u308b\u305f\u3081\u306b imimobile \u3092\u8cb7\u53ce\u3057\u3001Webex \u30a2\u30d7\u30ea\u3068 Webex Contact Center \u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u9023\u643a\u3092\u5b9f\u73fe\u3057\u307e\u3057\u305f\u3002\u305d\u306e\u7d50\u679c\u3001\u9867\u5ba2\u306e\u4ee3\u308f\u308a\u306b\u4f01\u696d\u5185\u3067\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u884c\u3046\u3053\u3068\u304c\u3053\u308c\u307e\u3067\u4ee5\u4e0a\u306b\u7c21\u5358\u306b\u306a\u308a\u3001\u52b9\u679c\u7684\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><strong>Webex 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<\/strong>\u67d4\u8edf\u3067\u8cbb\u7528\u52b9\u679c\u306e\u9ad8\u3044 PSTN \u9023\u643a\u6a5f\u80fd\u306f\u3001\u4eca\u3067\u3082\u5fc5\u8981\u4e0d\u53ef\u6b20\u306a UCaaS \u8981\u7d20\u306e 1 \u3064\u3067\u3059\u3002\u304a\u5ba2\u69d8\u306e\u305d\u308c\u305e\u308c\u306e\u30cb\u30fc\u30ba\u306b\u5bfe\u5fdc\u3067\u304d\u308b\u3088\u3046\u306b\u3001\u5e45\u5e83\u3044\u901a\u8a71\u30aa\u30d7\u30b7\u30e7\u30f3\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002\u30b7\u30b9\u30b3\u304c\u63d0\u4f9b\u3059\u308b\u65b0\u3057\u3044\u96fb\u8a71\u30d7\u30e9\u30f3\u3084\u3001\u304a\u5ba2\u69d8\u306e\u901a\u4fe1\u4e8b\u696d\u8005\u3092\u30ed\u30fc\u30ab\u30eb \u30b2\u30fc\u30c8\u30a6\u30a7\u30a4\u307e\u305f\u306f\u30af\u30e9\u30a6\u30c9\u76f4\u63a5\u63a5\u7d9a\u7d4c\u7531\u3067\u5229\u7528\u3059\u308b\u30aa\u30d7\u30b7\u30e7\u30f3\u3001Webex 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\u30d7\u30ed\u30d0\u30a4\u30c0\u30fc\u3068\u3057\u3066\u3001\u3053\u308c\u304b\u3089\u306e\u30cf\u30a4\u30d6\u30ea\u30c3\u30c9\u306e\u4e16\u754c\u3067\u304a\u5ba2\u69d8\u3068\u30d1\u30fc\u30c8\u30ca\u30fc\u3092\u652f\u63f4\u3059\u308b\u305f\u3081\u3001Webex \u3067\u5e02\u5834\u306b\u5909\u9769\u3092\u3082\u305f\u3089\u3057\u3066\u3044\u304d\u305f\u3044\u3068\u8003\u3048\u3066\u3044\u307e\u3059\u3002<\/p>\n<blockquote><p>Gartner \u30ec\u30dd\u30fc\u30c8\u3092\u8aad\u3080\u306b\u306f<a href=\"https:\/\/www.webex.com\/gp\/gartner-magic-quadrant-ucaas.html\">\u3053\u3061\u3089<\/a>\u3092\u30af\u30ea\u30c3\u30af\u3057\u3066\u304f\u3060\u3055\u3044<\/p><\/blockquote>\n<p>\u5e74\u6b21\u30a4\u30d9\u30f3\u30c8 WebexOne \u306b\u305c\u3072\u3054\u53c2\u52a0\u304f\u3060\u3055\u3044\u3002\u696d\u754c\u306e\u91cd\u8981\u30c8\u30ec\u30f3\u30c9\u4e88\u60f3\u3001Webex \u306e\u30d3\u30b8\u30e7\u30f3\u3001\u65b0\u88fd\u54c1\u767a\u58f2\u3084\u4eca\u5f8c\u306e\u8a08\u753b\u306b\u95a2\u3059\u308b\u8a73\u3057\u3044\u767a\u8868\u3092\u304a\u5c4a\u3051\u3059\u308b\u4e88\u5b9a\u3067\u3059\u3002<\/p>\n<p class=\"p1\"><strong>Gartner\u00ae Magic Quadrant&#x2122; for Unified Communications as a Service, Worldwide, Rafael Benitez, Megan Fernandez, Daniel O&#8217;Connell, Christopher Trueman, Pankil Sheth, 18 October 2021<span class=\"Apple-converted-space\">\u00a0<\/span><\/strong><\/p>\n<p class=\"p1\"><strong><i>\u3053\u306e\u56f3\u306f\u3001Gartner \u304c\u5927\u898f\u6a21\u306a\u30ea\u30b5\u30fc\u30c1\u6587\u66f8\u306e\u4e00\u90e8\u3068\u3057\u3066\u767a\u8868\u3057\u305f\u3082\u306e\u3067\u3001\u30c9\u30ad\u30e5\u30e1\u30f3\u30c8\u5168\u4f53\u306e\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u3067\u8a55\u4fa1\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/i>\u00a0<\/strong><\/p>\n<p class=\"p1\"><strong><i>Gartner \u306e\u30c9\u30ad\u30e5\u30e1\u30f3\u30c8\u306f\u3001\u30b7\u30b9\u30b3\u306e\u8acb\u6c42\u306b\u3088\u308a\u5165\u624b\u3057\u305f\u3082\u306e\u3067\u3059\u3002<\/i>\u00a0<\/strong><\/p>\n<p class=\"p1\"><strong><i>Gartner \u306f\u3001\u540c\u793e\u306e\u8abf\u67fb\u5831\u544a\u66f8\u306b\u8a18\u8f09\u3055\u308c\u3066\u3044\u308b\u3044\u304b\u306a\u308b\u30d9\u30f3\u30c0\u30fc\u3001\u88fd\u54c1\u3001\u307e\u305f\u306f\u30b5\u30fc\u30d3\u30b9\u3082\u63a8\u5968\u3059\u308b\u3082\u306e\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u307e\u305f\u3001\u6700\u9ad8\u306e\u8a55\u4fa1\u3084\u305d\u306e\u4ed6\u6307\u5b9a\u3092\u53d7\u3051\u305f\u30d9\u30f3\u30c0\u30fc\u306e\u307f\u3092\u9078\u629e\u3059\u308b\u3088\u3046\u30c6\u30af\u30ce\u30ed\u30b8\u30fc \u30e6\u30fc\u30b6\u30fc\u306b\u52a9\u8a00\u3059\u308b\u3082\u306e\u3067\u3082\u3042\u308a\u307e\u305b\u3093\u3002Gartner \u306e\u8abf\u67fb\u5831\u544a\u66f8\u306f\u3001\u540c\u793e\u306e\u8abf\u67fb\u6a5f\u95a2\u306e\u898b\u89e3\u3092\u793a\u3059\u3082\u306e\u3067\u3042\u308a\u3001\u4e8b\u5b9f\u306e\u8868\u660e\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002Gartner \u306f\u3001\u7279\u5b9a\u306e\u76ee\u7684\u306b\u5bfe\u3059\u308b\u5546\u54c1\u6027\u307e\u305f\u306f\u9069\u5408\u6027\u306e\u4fdd\u8a3c\u3092\u542b\u3081\u3001\u672c\u8abf\u67fb\u306b\u95a2\u3059\u308b\u660e\u793a\u7684\u307e\u305f\u306f\u9ed9\u793a\u7684\u306a\u4fdd\u8a3c\u3092\u4e00\u5207\u884c\u3044\u307e\u305b\u3093\u3002<\/i>\u00a0<\/strong><\/p>\n<p><strong>\u305d\u306e\u4ed6\u306e\u8a18\u4e8b<\/strong><\/p>\n<p><a href=\"https:\/\/blog.webex.com\/hybrid-work\/next-gen-business-calling-built-for-hybrid-work\/\">\u30cf\u30a4\u30d6\u30ea\u30c3\u30c9\u52e4\u52d9\u5411\u3051\u306b\u69cb\u7bc9\u3055\u308c\u305f\u6b21\u4e16\u4ee3\u306e\u30d3\u30b8\u30cd\u30b9\u901a\u8a71<\/a><\/p>\n<p><a href=\"https:\/\/blog.webex.com\/ja\/cloud-calling\/%e3%83%8f%e3%82%a4%e3%83%96%e3%83%aa%e3%83%83%e3%83%89-%e3%83%af%e3%83%bc%e3%82%af%e3%82%92%e3%82%b5%e3%83%9d%e3%83%bc%e3%83%88%e3%81%99%e3%82%8b%e3%81%9f%e3%82%81%e3%81%ab%e9%9b%bb%e8%a9%b1%e3%82%b7\/\">\u30cf\u30a4\u30d6\u30ea\u30c3\u30c9 \u30ef\u30fc\u30af\u3092\u30b5\u30dd\u30fc\u30c8\u3059\u308b\u305f\u3081\u306b\u96fb\u8a71\u30b7\u30b9\u30c6\u30e0\u3092\u30af\u30e9\u30a6\u30c9\u306b\u79fb\u884c\u3059\u308b\u65b9\u6cd5<\/a><\/p>\n<p><a href=\"https:\/\/blog.webex.com\/ja\/cloud-calling\/cisco-%e3%82%af%e3%83%a9%e3%82%a6%e3%83%89%e9%80%9a%e8%a9%b1-%e3%83%8f%e3%82%a4%e3%83%96%e3%83%aa%e3%83%83%e3%83%89%e3%81%ae%e5%83%8d%e3%81%8d%e6%96%b9%e3%82%92%e6%88%90%e5%8a%9f%e3%81%ab%e5%bc%95\/\">Cisco Cloud Calling: \u304a\u5ba2\u69d8\u306e\u30cf\u30a4\u30d6\u30ea\u30c3\u30c9\u52e4\u52d9\u3092\u5f37\u529b\u306b\u652f\u63f4<\/a><\/p>\n<p>\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>2021 \u5e74 Gartner\u00ae Magi [&hellip;]<\/p>\n","protected":false},"author":5384,"featured_media":379387,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[1505,8018,1575],"tags":[5164,15175,2165,14987,2966,4835,15226,15229,12968,5105,8312,15005],"class_list":["post-380121","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-stories-ja","category-collaboration","category-hybrid-work","tag-5164","tag-it-","tag-pstn-ja","tag-unified-communications-as-a-service","tag-voip-ja","tag-webex-contact-center-ja","tag-webex-suite-ja","tag-webex-","tag-12968","tag--pbx","tag-8312","tag-15005"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u30b7\u30b9\u30b3\u3001Gartner \u304b\u3089 UCaaS (Unified Communications as a Service) \u90e8\u9580\u306e\u30ea\u30fc\u30c0\u30fc\u306b\u9078\u51fa\u3055\u308c\u308b | Webex Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.webex.com\/ja\/customer-stories-ja\/\u30b7\u30b9\u30b3\u3001gartner-\u304b\u3089-ucaas-unified-communications-as-a-service-\u90e8\u9580\u306e\u30ea\u30fc\u30c0\u30fc\u306b\u9078\u51fa\/\" \/>\n<meta property=\"og:locale\" content=\"ja_JP\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u30b7\u30b9\u30b3\u3001Gartner \u304b\u3089 UCaaS (Unified Communications as a Service) \u90e8\u9580\u306e\u30ea\u30fc\u30c0\u30fc\u306b\u9078\u51fa\u3055\u308c\u308b | Webex Blog\" \/>\n<meta property=\"og:description\" content=\"2021 \u5e74 Gartner\u00ae Magi [&hellip;]\" \/>\n<meta property=\"og:url\" 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She leads a global team responsible for the future strategy and growth across the Webex portfolio. With the rise of hybrid work, Lorrissa is laser focused on innovation to deliver next generation capabilities with Webex. Prior to this expanded role, Lorrissa has been overseeing the Webex Calling and Contact Center business. She also drove the product evolution of the Webex App which paved the way for our best-in-class team collaboration with calling, meetings, messaging, and more. Lorrissa and team have been transforming the modern work experience while empowering people to work from anywhere. Lorrissa continues to lead in this area given her extensive experience with remote work as a Cisco executive and working parent. 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She is extremely passionate about innovation and has a track record of thinking outside-the-box with the development of 10 patents over her career.","sameAs":["https:\/\/www.linkedin.com\/in\/lorrissa-horton-432478b1"],"url":"https:\/\/blog.webex.com\/ja\/contributors\/lorissahorton\/"}]}},"_links":{"self":[{"href":"https:\/\/blog.webex.com\/ja\/wp-json\/wp\/v2\/posts\/380121","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.webex.com\/ja\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.webex.com\/ja\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.webex.com\/ja\/wp-json\/wp\/v2\/users\/5384"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.webex.com\/ja\/wp-json\/wp\/v2\/comments?post=380121"}],"version-history":[{"count":0,"href":"https:\/\/blog.webex.com\/ja\/wp-json\/wp\/v2\/posts\/380121\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.webex.com\/ja\/wp-json\/wp\/v2\/media\/379387"}],"wp:attachment":[{"href":"https:\/\/blog.webex.com\/ja\/wp-json\/wp\/v2\/media?parent=380121"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.webex.com\/ja\/wp-json\/wp\/v2\/categories?post=380121"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.webex.com\/ja\/wp-json\/wp\/v2\/tags?post=380121"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}