{"id":381255,"date":"2021-11-16T09:01:31","date_gmt":"2021-11-16T17:01:31","guid":{"rendered":"https:\/\/blog.webex.com\/uncategorized-ja\/webex-app-for-salesforce-%e3%82%92%e4%bd%bf%e7%94%a8%e3%81%97%e3%81%a6%e3%82%b5%e3%83%bc%e3%83%93%e3%82%b9%e9%83%a8%e9%96%80%e3%81%ae%e3%83%91%e3%83%95%e3%82%a9%e3%83%bc%e3%83%9e%e3%83%b3%e3%82%b9\/"},"modified":"2021-11-16T09:01:31","modified_gmt":"2021-11-16T17:01:31","slug":"webex-app-for-salesforce-%e3%82%92%e4%bd%bf%e7%94%a8%e3%81%97%e3%81%a6%e3%82%b5%e3%83%bc%e3%83%93%e3%82%b9%e9%83%a8%e9%96%80%e3%81%ae%e3%83%91%e3%83%95%e3%82%a9%e3%83%bc%e3%83%9e%e3%83%b3%e3%82%b9","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/ja\/collaboration\/video-conferencing\/webex-app-for-salesforce-%e3%82%92%e4%bd%bf%e7%94%a8%e3%81%97%e3%81%a6%e3%82%b5%e3%83%bc%e3%83%93%e3%82%b9%e9%83%a8%e9%96%80%e3%81%ae%e3%83%91%e3%83%95%e3%82%a9%e3%83%bc%e3%83%9e%e3%83%b3%e3%82%b9\/","title":{"rendered":"Webex App for Salesforce \u3092\u4f7f\u7528\u3057\u3066\u30b5\u30fc\u30d3\u30b9\u90e8\u9580\u306e\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3092\u9ad8\u3081\u308b"},"content":{"rendered":"<h2>\u30b5\u30fc\u30d3\u30b9 \u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3068 Webex App for Salesforce<\/h2>\n<p>\u30ab\u30b9\u30bf\u30de\u30fc \u30b5\u30fc\u30d3\u30b9\u306b\u304b\u304b\u308f\u308b\u90e8\u9580\u3067\u50cd\u3044\u3066\u3044\u308b\u65b9\u3067\u3042\u308c\u3070\u3001\u975e\u52b9\u7387\u7684\u306a\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u304c\u7d44\u7e54\u306e\u7d4c\u6e08\u7684\u306a\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u5168\u4f53\u306b\u60aa\u5f71\u97ff\u3092\u53ca\u307c\u3059\u3053\u3068\u306b\u306f\u304a\u6c17\u4ed8\u304d\u304b\u3068\u601d\u3044\u307e\u3059\u3002<\/p>\n<p>\u89e3\u6c7a\u307e\u3067\u306e\u6642\u9593 (TTR) \u3084 1 \u30b3\u30fc\u30eb\u89e3\u6c7a\u7387 (FCR)\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6 (CSAT) \u306a\u3069\u306e\u6307\u6a19\u306b\u5c11\u3057\u306e\u5909\u5316\u304c\u3042\u3063\u305f\u3060\u3051\u3067\u3001\u4e8b\u696d\u306e\u5168\u4f53\u7684\u306a\u5065\u5168\u6027\u3068\u53ce\u76ca\u6027\u306b\u6df1\u523b\u306a\u7d50\u679c\u304c\u751f\u3058\u308b\u304a\u305d\u308c\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u4e00\u822c\u306b\u3001\u30b5\u30fc\u30d3\u30b9 \u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u306f\u30ca\u30ec\u30c3\u30b8 \u30d9\u30fc\u30b9\u3092\u7167\u4f1a\u3057\u3066\u8003\u3048\u3046\u308b\u6700\u5584\u306e\u89e3\u6c7a\u6cd5\u3084\u304a\u5ba2\u69d8\u306b\u6700\u9069\u306e\u88fd\u54c1\u3092\u898b\u3064\u3051\u51fa\u3059\u305f\u3081\u306e\u52b9\u7387\u7684\u306a\u624b\u6bb5 (\u96fb\u8a71\u3084\u305d\u306e\u4ed6\u306e\u9069\u3057\u305f\u30c1\u30e3\u30cd\u30eb) \u304c\u5fc5\u8981\u306b\u306a\u308a\u307e\u3059\u304c\u3001\u3068\u304d\u306b\u306f\u9867\u5ba2\u304a\u3088\u3073\u540c\u50da\u3068\u306e\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u304c\u6c7a\u5b9a\u7684\u306b\u91cd\u8981\u306b\u306a\u308b\u30b7\u30ca\u30ea\u30aa\u3082\u3042\u308a\u307e\u3059\u3002\u3053\u308c\u306f\u5bfe\u5fdc\u91cf\u306e\u591a\u3044\u5f93\u6765\u306e\u30b3\u30f3\u30bf\u30af\u30c8 \u30bb\u30f3\u30bf\u30fc\u306b\u304a\u3051\u308b\u624b\u6cd5\u304c\u305d\u3050\u308f\u306a\u3044\u3088\u3046\u306a\u3001\u8907\u96d1\u3067\u3088\u308a\u9ad8\u3044\u4fa1\u5024\u3092\u63d0\u4f9b\u3059\u308b\u88fd\u54c1\u306e\u5834\u5408\u306b\u5f53\u3066\u306f\u307e\u308a\u307e\u3059\u3002<\/p>\n<p>\u30d1\u30b9\u30ef\u30fc\u30c9\u306e\u30ea\u30bb\u30c3\u30c8\u306f\u3001\u554f\u984c\u81ea\u4f53\u3082\u305d\u306e\u89e3\u6c7a\u6cd5\u3082\u8907\u96d1\u3067\u306f\u306a\u304f\u3001\u672c\u8cea\u7684\u306b\u624b\u7d9a\u304d\u7684\u3067\u3059\u3002\u305d\u306e\u3088\u3046\u306a\u554f\u984c\u3067\u306f\u306a\u304f\u3001\u5927\u898f\u6a21\u306a\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u74b0\u5883\u304c\u6a5f\u80fd\u3057\u306a\u3044\u539f\u56e0\u3092\u628a\u63e1\u3057\u305f\u308a\u3001\u5927\u4f01\u696d\u306e\u30b7\u30b9\u30c6\u30e0\u306e\u4e0d\u5177\u5408\u306b\u5bfe\u51e6\u3057\u305f\u308a\u3059\u308b\u5834\u5408\u306f\u76f8\u5f53\u306a\u52b4\u529b\u306b\u52a0\u3048\u3001\u30c1\u30fc\u30e0\u3067\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3084\u8abf\u6574\u304c\u5fc5\u8981\u306b\u306a\u308a\u307e\u3059\u3002\u5bfe\u8c61\u306e\u88fd\u54c1\u304c\u8907\u96d1\u306a\u5834\u5408\u3084\u6295\u8cc7\u898f\u6a21\u304c\u5927\u304d\u3044\u5834\u5408\u306f\u3001\u30b5\u30dd\u30fc\u30c8 \u30a8\u30f3\u30b8\u30cb\u30a2\u3084\u8cc7\u7523\u904b\u7528\u30a2\u30c9\u30d0\u30a4\u30b6\u30fc\u306e\u3088\u3046\u306a\u5c02\u9580\u6027\u306e\u9ad8\u3044\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u76f4\u63a5\u9867\u5ba2\u3068\u63a5\u89e6\u3057\u3001\u3084\u308a\u53d6\u308a\u3092\u958b\u59cb\u3057\u307e\u3059\u3002\u3053\u308c\u306f\u6570\u65e5\u304b\u3089\u6570\u9031\u9593\u3001\u6570\u304b\u6708\u306b\u53ca\u3076\u5834\u5408\u3082\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u3053\u306e\u3088\u3046\u306a\u3084\u308a\u53d6\u308a\u306b\u306f\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3068\u9867\u5ba2\u3060\u3051\u3067\u306a\u304f\u3001\u5bfe\u8c61\u88fd\u54c1\u306e\u7279\u5b9a\u9818\u57df\u306b\u7cbe\u901a\u3057\u3066\u3044\u308b\u5c02\u9580\u5bb6\u3084\u3001\u3059\u3067\u306b\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u304c\u51fa\u6765\u4e0a\u304c\u3063\u3066\u3044\u308b\u5c02\u9580\u5bb6\u3092\u4ea4\u3048\u3066\u9032\u3081\u3089\u308c\u308b\u3053\u3068\u3082\u73cd\u3057\u304f\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n<p>\u8907\u96d1\u306a\u88fd\u54c1\u5411\u3051\u306e\u7406\u60f3\u7684\u306a\u30b5\u30fc\u30d3\u30b9 \u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306b\u306f\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u30c1\u30b1\u30c3\u30c8\u3092\u5272\u308a\u5f53\u3066\u308b\u3053\u3068\u3067\u9867\u5ba2\u3068\u306e\u9577\u671f\u7684\u306a\u95a2\u4fc2\u306e\u69cb\u7bc9\u3092\u4fc3\u3059\u3068\u3044\u3046\u9762\u3068\u3001\u7279\u5b9a\u5206\u91ce\u306b\u901a\u3058\u3066\u3044\u308b\u76f8\u5fdc\u3057\u3044\u5c02\u9580\u5bb6\u304c\u304b\u304b\u308f\u308c\u308b\u3088\u3046\u306b\u3059\u308b\u3053\u3068\u3067\u3001\u30b5\u30fc\u30d3\u30b9\u306e\u30b9\u30d4\u30fc\u30c9\u5411\u4e0a\u3068\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u6700\u5927\u5316\u3092\u56f3\u308b\u3068\u3044\u3046\u9762\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<h2>Meetings\u3001Messaging\u3001Calling \u306e\u30b5\u30fc\u30d3\u30b9 \u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u5f37\u5316<\/h2>\n<p>Webex App for Salesforce \u306e\u62e1\u5f35\u6a5f\u80fd\u3068\u3057\u3066\u3001\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u304a\u3088\u3073\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\u306e\u55b6\u696d\u8077\u306b\u91cd\u70b9\u3092\u7f6e\u3044\u305f\u30e6\u30fc\u30b9 \u30b1\u30fc\u30b9\u306b\u52a0\u3048\u3001\u9ad8\u5ea6\u306a\u30b9\u30ad\u30eb\u3092\u6301\u3064\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u3088\u308b\u9867\u5ba2\u3078\u306e\u30b5\u30fc\u30d3\u30b9\u63d0\u4f9b\u306e\u8fc5\u901f\u5316\u3068\u3001\u4e21\u8005\u306e\u826f\u597d\u306a\u95a2\u4fc2\u69cb\u7bc9\u306b\u8cc7\u3059\u308b\u80fd\u529b\u958b\u767a\u306b\u529b\u3092\u5165\u308c\u305f\u3001\u30b5\u30fc\u30d3\u30b9\u6307\u5411\u306e\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u304c\u52a0\u308f\u308a\u307e\u3057\u305f\u3002<\/p>\n<p>\u65e9\u901f\u3001\u65b0\u3057\u3044\u6a5f\u80fd\u3092\u898b\u3066\u307f\u307e\u3057\u3087\u3046\u3002<\/p>\n<h2>\u96fb\u8a71\u3092\u53d7\u3051\u308b\u969b\u306e\u80cc\u666f\u60c5\u5831<\/h2>\n<p>\u30b5\u30fc\u30d3\u30b9 \u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u96fb\u8a71\u3092\u53d7\u3051\u308b\u3068 Salesforce \u5185\u306e Webex \u30c0\u30a4\u30a2\u30e9\u30fc\u304c\u9cf4\u308a\u3001\u767a\u4fe1\u8005\u306b\u95a2\u3059\u308b\u80cc\u666f\u60c5\u5831\u3092\u78ba\u8a8d\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u3053\u306e\u60c5\u5831\u306b\u306f\u9023\u7d61\u5148\u306e\u8a73\u7d30\u60c5\u5831\u3084\u30a2\u30ab\u30a6\u30f3\u30c8\u540d\u3001\u76f4\u8fd1\u306e\u7167\u4f1a\u5185\u5bb9\u306a\u3069\u304c\u542b\u307e\u308c\u307e\u3059\u3002\u3053\u306e\u60c5\u5831\u3092\u6d3b\u304b\u305b\u3070\u5fdc\u5bfe\u306e\u4ed5\u65b9\u3067\u76f8\u624b\u3092\u5f15\u304d\u4ed8\u3051\u3001\u7d4c\u7def\u3092\u5373\u5ea7\u306b\u628a\u63e1\u3057\u3066\u65e9\u6025\u306a\u89e3\u6c7a\u3092\u56f3\u308b\u3053\u3068\u3082\u3067\u304d\u307e\u3059\u3002<\/p>\n<p><a href=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/11\/Salesforce_InboundCall-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-380552\" src=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/11\/Salesforce_InboundCall-1.png\" alt=\"Salesforce_InboundCall-1\" width=\"876\" height=\"961\" srcset=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/11\/Salesforce_InboundCall-1.png 474w, https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/11\/Salesforce_InboundCall-1-273x300.png 273w, https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/11\/Salesforce_InboundCall-1-768x843.png 768w\" sizes=\"auto, (max-width: 876px) 100vw, 876px\" \/><\/a><\/p>\n<p>\u96fb\u8a71\u306b\u5fdc\u7b54\u3059\u308b\u3068\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f\u96fb\u8a71\u3092\u304b\u3051\u3066\u304d\u305f\u76f8\u624b\u306e\u7dcf\u5408\u7684\u306a\u60c5\u5831 (\u5bfe\u5fdc\u5c65\u6b74\u3001\u95a2\u9023\u4ed8\u3051\u3089\u308c\u3066\u3044\u308b Salesforce \u30aa\u30d6\u30b8\u30a7\u30af\u30c8\u306a\u3069) \u306b\u30a2\u30af\u30bb\u30b9\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p><a href=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/11\/Salesforce_CallDetails-2.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-380562\" src=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/11\/Salesforce_CallDetails-2.png\" alt=\"Salesforce_CallDetails-2\" width=\"714\" height=\"1054\" srcset=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/11\/Salesforce_CallDetails-2.png 352w, https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/11\/Salesforce_CallDetails-2-203x300.png 203w, https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/11\/Salesforce_CallDetails-2-694x1024.png 694w\" sizes=\"auto, (max-width: 714px) 100vw, 714px\" \/><\/a><\/p>\n<p>\u3053\u3053\u307e\u3067\u306f\u96fb\u8a71\u3092\u53d7\u3051\u305f\u3068\u304d\u306e\u30b5\u30dd\u30fc\u30c8\u5bfe\u5fdc\u3084\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u7ba1\u7406\u306e\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306b\u95a2\u3059\u308b\u3082\u306e\u3067\u3059\u304c\u3001\u540c\u69d8\u306e\u96fb\u8a71\u306e\u8a18\u9332\u6a5f\u80fd\u306f\u3001\u96fb\u8a71\u3092\u304b\u3051\u308b\u969b\u306b\u3082\u4f7f\u7528\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u3055\u3089\u306b\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306f Webex App for Salesforce \u306e Webex Admin \u30bb\u30af\u30b7\u30e7\u30f3\u3067\u3055\u307e\u3056\u307e\u306a\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u304c\u53ef\u80fd\u306a\u305f\u3081\u3001\u30d3\u30b8\u30cd\u30b9 \u30d7\u30ed\u30bb\u30b9\u306e\u5c02\u9580\u5bb6\u306e\u30cb\u30fc\u30ba\u306b\u5fdc\u3058\u3066\u3001\u3042\u3089\u3086\u308b\u30b7\u30ca\u30ea\u30aa\u3084\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306b\u5bfe\u5fdc\u3067\u304d\u307e\u3059\u3002<\/p>\n<h2>\u30b9\u30da\u30fc\u30b9\u4f5c\u6210\u306e\u5f37\u5316<\/h2>\n<p>Webex App for Salesforce \u5411\u3051\u306e\u65b0\u898f\u30ea\u30ea\u30fc\u30b9\u306b\u306f\u3001\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u6700\u9069\u5316\u3068\u3044\u3046\u76ee\u6a19\u306b\u6cbf\u3063\u3066\u3001Webex \u3067 Salesforce \u306e\u30b1\u30fc\u30b9 (\u307e\u305f\u306f\u305d\u306e\u4ed6\u306e\u30aa\u30d6\u30b8\u30a7\u30af\u30c8) \u306b\u95a2\u9023\u4ed8\u3051\u305f\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3 \u30b9\u30da\u30fc\u30b9\u3092\u901f\u3084\u304b\u306b\u7528\u610f\u3057\u3001\u305d\u3053\u306b\u95a2\u4fc2\u8005\u3092\u8ffd\u52a0\u3067\u304d\u308b\u6a5f\u80fd\u304c\u7528\u610f\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u65b0\u3057\u3044\u30b1\u30fc\u30b9\u304c\u4f5c\u6210\u3055\u308c\u308b\u3068\u3001Webex Messaging \u30b3\u30f3\u30dd\u30fc\u30cd\u30f3\u30c8\u304b\u3089\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u5bfe\u3057\u3066\u30aa\u30d7\u30b7\u30e7\u30f3\u304c\u63d0\u793a\u3055\u308c\u3001\u305d\u3053\u3067\u30b1\u30fc\u30b9\u306b\u95a2\u9023\u4ed8\u3051\u308b\u65b0\u3057\u3044\u30b9\u30da\u30fc\u30b9\u3092\u4f5c\u6210\u3059\u308b\u304b\u3092\u9078\u629e\u3067\u304d\u307e\u3059\u3002\u30b9\u30da\u30fc\u30b9\u306e\u4f5c\u6210\u6642\u306b\u306f\u3001\u30ef\u30f3\u30af\u30ea\u30c3\u30af\u3067\u30b1\u30fc\u30b9\u3068\u540c\u3058\u540d\u524d\u3092\u4ed8\u3051\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002Salesforce \u3067\u5b9a\u7fa9\u3055\u308c\u3066\u3044\u308b\u30b5\u30dd\u30fc\u30c8 \u30c1\u30fc\u30e0\u304b\u3089\u30b9\u30da\u30fc\u30b9\u306e\u30e1\u30f3\u30d0\u30fc\u3092\u8ffd\u52a0\u3059\u308b\u306e\u3082\u7c21\u5358\u3067\u3059\u3002<\/p>\n<p>\u00a0<\/p>\n<p><a href=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/11\/Salesforce_CreateASpace-3.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-380532\" src=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/11\/Salesforce_CreateASpace-3.png\" alt=\"Salesforce_CreateASpace-3\" width=\"1186\" height=\"1164\" srcset=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/11\/Salesforce_CreateASpace-3.png 530w, https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/11\/Salesforce_CreateASpace-3-300x294.png 300w, https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/11\/Salesforce_CreateASpace-3-1024x1005.png 1024w, https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/11\/Salesforce_CreateASpace-3-768x754.png 768w\" sizes=\"auto, (max-width: 1186px) 100vw, 1186px\" \/><\/a><\/p>\n<h2>\u901a\u77e5\u30dc\u30c3\u30c8<\/h2>\n<p>\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u7ba1\u7406\u30d7\u30ed\u30bb\u30b9\u306e\u3082\u3046 1 \u3064\u306e\u91cd\u8981\u306a\u5074\u9762\u306f\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u5229\u5bb3\u95a2\u4fc2\u8005\u3084\u95a2\u4e0e\u3057\u3066\u3044\u308b\u5229\u5bb3\u95a2\u4fc2\u8005\u5168\u54e1\u3068\u9069\u5207\u306a\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u53d6\u308b\u3053\u3068\u3067\u3059\u3002\u3053\u308c\u306f\u8d77\u3053\u308a\u3046\u308b\u30ea\u30b9\u30af\u3084\u5426\u5b9a\u7684\u306a\u53cd\u5fdc\u3092\u6291\u3048\u308b\u305f\u3081\u3067\u3059\u3002<\/p>\n<p>\u60c5\u5831\u3092\u901f\u3084\u304b\u306b\u884c\u304d\u6e21\u3089\u305b\u308b\u305f\u3081\u3001Salesforce \u30aa\u30d6\u30b8\u30a7\u30af\u30c8\u3068\u305d\u306e\u5c5e\u6027\u3092\u901a\u77e5\u30dc\u30c3\u30c8\u306b\u95a2\u9023\u4ed8\u3051\u3066\u5c55\u958b\u3067\u304d\u308b\u7ba1\u7406\u8005\u5411\u3051\u306e\u80fd\u529b\u3092\u8ffd\u52a0\u3057\u307e\u3057\u305f\u3002\u305f\u3068\u3048\u3070\u3001\u30b1\u30fc\u30b9\u81ea\u4f53\u306e\u30b9\u30c6\u30fc\u30bf\u30b9\u304c\u5909\u5316\u3057\u305f\u3068\u304d\u306b\u3001\u305d\u306e\u30b1\u30fc\u30b9 \u30aa\u30d6\u30b8\u30a7\u30af\u30c8\u306b\u95a2\u9023\u4ed8\u3051\u3089\u308c\u305f Webex \u30b9\u30da\u30fc\u30b9\u3092\u901a\u77e5\u3059\u308b\u3068\u3044\u3046\u30dc\u30c3\u30c8\u3092\u4f5c\u6210\u3067\u304d\u307e\u3059\u3002\u9001\u4fe1\u30e1\u30c3\u30bb\u30fc\u30b8\u306f\u5168\u9762\u7684\u306b\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u53ef\u80fd\u3067\u3001\u52d5\u7684\u306a\u30d1\u30e9\u30e1\u30fc\u30bf\u306b\u3082\u5bfe\u5fdc\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p><a href=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/11\/Salesforce_WebexSpaceNotifications-4.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-380542\" src=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/11\/Salesforce_WebexSpaceNotifications-4.png\" alt=\"Salesforce_WebexSpaceNotifications\" width=\"1936\" height=\"1930\" srcset=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/11\/Salesforce_WebexSpaceNotifications-4.png 522w, https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/11\/Salesforce_WebexSpaceNotifications-4-300x300.png 300w, https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/11\/Salesforce_WebexSpaceNotifications-4-1024x1021.png 1024w, https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/11\/Salesforce_WebexSpaceNotifications-4-150x150.png 150w, https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/11\/Salesforce_WebexSpaceNotifications-4-768x766.png 768w, https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/11\/Salesforce_WebexSpaceNotifications-4-1536x1531.png 1536w\" sizes=\"auto, (max-width: 1936px) 100vw, 1936px\" \/><\/a><\/p>\n<h2>\u7ba1\u7406\u8005\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u5237\u65b0<\/h2>\n<p>\u6700\u5f8c\u306b\u65b0\u30d0\u30fc\u30b8\u30e7\u30f3\u306e Webex App for Salesforce \u306e\u7279\u5fb4\u3068\u3057\u3066\u3001\u7ba1\u7406\u8005\u30bb\u30af\u30b7\u30e7\u30f3\u306e\u8a2d\u8a08\u3092\u898b\u76f4\u3057\u3066\u80cc\u666f\u60c5\u5831\u3092\u8ffd\u52a0\u3057\u3001\u5e0c\u671b\u901a\u308a\u306e\u8a2d\u5b9a\u3092\u7c21\u5358\u306b\u5b9f\u88c5\u3067\u304d\u308b\u3088\u3046\u306b\u3057\u307e\u3057\u305f\u3002<\/p>\n<p>\u30b5\u30fc\u30d3\u30b9 \u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306b\u5bfe\u5fdc\u3057\u305f\u3053\u3068\u3067 Webex App for Salesforce \u306f\u8ca9\u58f2\u306b\u3068\u3069\u307e\u3089\u305a\u305d\u306e\u5bfe\u5fdc\u7bc4\u56f2\u304c\u5e83\u304c\u308a\u3001\u5927\u898f\u6a21\u306a\u30b5\u30d6\u30bb\u30c3\u30c8\u3067\u3042\u308b\u30b5\u30fc\u30d3\u30b9\u6307\u5411\u306e Salesforce \u30e6\u30fc\u30b6\u30fc\u304c\u305d\u306e\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3092\u9ad8\u3081\u3001\u9867\u5ba2\u3068\u826f\u597d\u306a\u95a2\u4fc2\u3092\u80b2\u3066\u308b\u3053\u3068\u3092\u53ef\u80fd\u306b\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<blockquote><p><a href=\"https:\/\/apphub.webex.com\/applications\/webex-in-salesforce\">Webex App for Salesforce \u306e\u8a73\u7d30\u3068\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u306f\u3053\u3061\u3089<\/a><\/p><\/blockquote>\n<p><strong>\u305d\u306e\u4ed6\u306e\u8a18\u4e8b<\/strong><\/p>\n<p><a href=\"https:\/\/blog.webex.com\/ja\/video-conferencing\/webex-%e3%81%ae%e6%96%b0%e6%a9%9f%e8%83%bd-2021-%e5%b9%b4-10-%e6%9c%88\/\">Webex \u306e\u65b0\u6a5f\u80fd: 2021 \u5e74 10 \u6708<\/a><\/p>\n<p><a href=\"https:\/\/blog.webex.com\/ja\/video-conferencing\/servicenow-%e5%90%91%e3%81%91%e3%81%ae-webex-%e3%81%a7%e3%80%81%e9%87%8d%e5%a4%a7%e3%82%a4%e3%83%b3%e3%82%b7%e3%83%87%e3%83%b3%e3%83%88%e3%82%92%e8%bf%85%e9%80%9f%e3%81%ab%e8%a7%a3%e6%b1%ba\/\">ServiceNow \u5411\u3051\u306e Webex \u3067\u3001\u91cd\u5927\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u3092\u8fc5\u901f\u306b\u89e3\u6c7a<\/a><\/p>\n<p><a href=\"https:\/\/blog.webex.com\/ja\/video-conferencing\/webex-salesforce-%e3%81%a7%e3%82%b9%e3%83%94%e3%83%bc%e3%83%87%e3%82%a3%e3%81%ab%e6%88%90%e7%b4%84\/\">Webex + Salesforce \u3067\u30b9\u30d4\u30fc\u30c7\u30a3\u306b\u6210\u7d04<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u30b5\u30fc\u30d3\u30b9 \u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3068 Webex A [&hellip;]<\/p>\n","protected":false},"author":5497,"featured_media":380488,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[8018,1498],"tags":[3851,15175,15229,15189,8312,1838],"class_list":["post-381255","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-collaboration","category-video-conferencing","tag-collaboration-solutions","tag-it-","tag-webex-","tag-8312","tag-1838"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Webex App for Salesforce \u3092\u4f7f\u7528\u3057\u3066\u30b5\u30fc\u30d3\u30b9\u90e8\u9580\u306e\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3092\u9ad8\u3081\u308b | Webex Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.webex.com\/collaboration\/video-conferencing\/elevate-your-service-organization-performance-with-the-webex-app-for-salesforce\/\" \/>\n<meta property=\"og:locale\" content=\"ja_JP\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Webex App for Salesforce \u3092\u4f7f\u7528\u3057\u3066\u30b5\u30fc\u30d3\u30b9\u90e8\u9580\u306e\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3092\u9ad8\u3081\u308b | Webex Blog\" \/>\n<meta property=\"og:description\" content=\"\u30b5\u30fc\u30d3\u30b9 \u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3068 Webex A [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blog.webex.com\/collaboration\/video-conferencing\/elevate-your-service-organization-performance-with-the-webex-app-for-salesforce\/\" \/>\n<meta property=\"og:site_name\" content=\"Webex Blog\" \/>\n<meta property=\"article:published_time\" content=\"2021-11-16T17:01:31+00:00\" \/>\n<meta property=\"og:image\" 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