{"id":383150,"date":"2021-12-10T08:44:40","date_gmt":"2021-12-10T16:44:40","guid":{"rendered":"https:\/\/blog.webex.com\/uncategorized-ja\/%e5%84%aa%e3%82%8c%e3%81%9f%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc-%e3%82%a8%e3%82%af%e3%82%b9%e3%83%9a%e3%83%aa%e3%82%a8%e3%83%b3%e3%82%b9%e3%81%ae%e6%8f%90%e4%be%9b%e3%81%a8%e5%9c%b0%e7%90%83\/"},"modified":"2021-12-10T08:44:40","modified_gmt":"2021-12-10T16:44:40","slug":"%e5%84%aa%e3%82%8c%e3%81%9f%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc-%e3%82%a8%e3%82%af%e3%82%b9%e3%83%9a%e3%83%aa%e3%82%a8%e3%83%b3%e3%82%b9%e3%81%ae%e6%8f%90%e4%be%9b%e3%81%a8%e5%9c%b0%e7%90%83","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/ja\/customer-stories\/%e5%84%aa%e3%82%8c%e3%81%9f%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc-%e3%82%a8%e3%82%af%e3%82%b9%e3%83%9a%e3%83%aa%e3%82%a8%e3%83%b3%e3%82%b9%e3%81%ae%e6%8f%90%e4%be%9b%e3%81%a8%e5%9c%b0%e7%90%83\/","title":{"rendered":"\u512a\u308c\u305f\u30ab\u30b9\u30bf\u30de\u30fc \u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u63d0\u4f9b\u3068\u5730\u7403\u306e\u4fdd\u8b77\u3092\u540c\u6642\u306b\u5b9f\u73fe"},"content":{"rendered":"<h2>\u30c7\u30b8\u30bf\u30eb \u30c1\u30e3\u30cd\u30eb\u3068\u81ea\u52d5\u5316\u3092\u6d3b\u7528\u3057\u3066\u3001\u70ad\u7d20\u6392\u51fa\u91cf\u3092\u524a\u6e1b\u3057\u3001\u7dcf\u5408\u7684\u306a\u30ab\u30b9\u30bf\u30de\u30fc \u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u5411\u4e0a<\/h2>\n<p>COP26 (2021 \u5e74\u56fd\u9023\u6c17\u5019\u5909\u52d5\u67a0\u7d44\u6761\u7d04\u7de0\u7d04\u56fd\u4f1a\u8b70) \u3067\u306e\u5408\u610f\u304c\u3001\u79c1\u305f\u3061\u306e\u5730\u7403\u306e\u5c06\u6765\u3092\u5b88\u308b\u305f\u3081\u306b\u5341\u5206\u8e0f\u307f\u8fbc\u3093\u3060\u3082\u306e\u304b\u3069\u3046\u304b\u306b\u3064\u3044\u3066\u306f\u591a\u304f\u306e\u8b70\u8ad6\u304c\u4ea4\u308f\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u4e00\u65b9\u3001\u70ad\u7d20\u6392\u51fa\u91cf\u3092\u6e1b\u3089\u3057\u3001\u6c17\u5019\u5909\u52d5\u306e\u5371\u6a5f\u306b\u5bfe\u5fdc\u3059\u308b\u89e3\u6c7a\u7b56\u3092\u898b\u51fa\u3059\u306e\u306b\u4f01\u696d\u304c\u91cd\u8981\u306a\u5f79\u5272\u3092\u679c\u305f\u3059\u3068\u3044\u3046\u3053\u3068\u306b\u3064\u3044\u3066\u306f\u3001\u5e83\u304f\u610f\u898b\u304c\u4e00\u81f4\u3057\u3066\u3044\u307e\u3059\u3002\u6700\u8fd1\u306e<a href=\"https:\/\/www.businesswest.co.uk\/blog\/businesses-consider-climate-change-core-business-issue-need-resources-act\">\u8abf\u67fb<\/a>\u306b\u3088\u308b\u3068\u3001\u56de\u7b54\u8005\u306e 70% \u304c\u3001\u6c17\u5019\u5909\u52d5\u306f\u4f01\u696d\u306e\u554f\u984c\u3067\u3042\u308a\u5bfe\u7b56\u304c\u5fc5\u8981\u3060\u3068\u3044\u3046\u3053\u3068\u306b\u540c\u610f\u3057\u3066\u304a\u308a\u3001\u56de\u7b54\u8005\u306e\u534a\u6570\u306f\u4eca\u5f8c 12 \u304b\u6708\u306e\u3046\u3061\u306b\u6392\u51fa\u91cf\u524a\u6e1b\u306e\u305f\u3081\u306b\u4f55\u3089\u304b\u306e\u7b56\u3092\u8b1b\u3058\u308b\u4e88\u5b9a\u3060\u3068\u3044\u3046\u3053\u3068\u3067\u3059\u3002\u3057\u304b\u3057\u591a\u304f\u306e\u4f01\u696d\u306f\u3001\u70ad\u7d20\u6392\u51fa\u91cf\u524a\u6e1b\u3092\u9054\u6210\u3059\u308b\u305f\u3081\u306b\u5fc5\u8981\u306a\u5909\u5316\u3092\u8d77\u3053\u3059\u969b\u3001\u6570\u3005\u306e\u8ab2\u984c\u306b\u76f4\u9762\u3057\u307e\u3059\u3002\u3053\u3053\u3067\u306f\u3001\u30c7\u30b8\u30bf\u30eb \u30c1\u30e3\u30cd\u30eb\u3068\u81ea\u52d5\u5316\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3092\u6d3b\u7528\u3057\u3066\u3001\u70ad\u7d20\u6392\u51fa\u91cf\u3092\u524a\u6e1b\u3059\u308b\u3068\u3068\u3082\u306b\u7dcf\u5408\u7684\u306a\u30ab\u30b9\u30bf\u30de\u30fc \u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u6539\u5584\u3059\u308b\u65b9\u6cd5\u306b\u7126\u70b9\u3092\u5f53\u3066\u3066\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n<h2>\u512a\u308c\u305f\u30ab\u30b9\u30bf\u30de\u30fc \u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u63d0\u4f9b\u3068\u30ab\u30fc\u30dc\u30f3 \u30a4\u30f3\u30d1\u30af\u30c8\u306e\u4f4e\u6e1b<\/h2>\n<p>\u3053\u306e 10 \u5e74\u9593\u3067\u3001\u4f01\u696d\u304c\u9867\u5ba2\u3068\u306e\u30c7\u30b8\u30bf\u30eb \u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u306e\u5b9f\u73fe\u306b\u5229\u7528\u3067\u304d\u308b\u30c4\u30fc\u30eb\u3068\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2 \u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306b\u306f\u3001\u5927\u304d\u306a\u5909\u9769\u304c\u8d77\u304d\u3066\u3044\u307e\u3059\u3002\u30b3\u30ed\u30ca\u798d\u304c\u59cb\u307e\u308a\u3001\u305d\u306e\u5f8c\u30ed\u30c3\u30af\u30c0\u30a6\u30f3\u304c\u8d77\u3053\u3063\u305f\u3053\u3068\u3067\u3001\u3053\u306e\u5909\u9769\u306e\u91cd\u8981\u6027\u306f\u307e\u3059\u307e\u3059\u9ad8\u307e\u3063\u3066\u3044\u307e\u3059\u3002\u73fe\u5728\u306e\u9867\u5ba2\u306f\u3001\u81ea\u5206\u304c\u9078\u3093\u3060\u30c1\u30e3\u30cd\u30eb\u3067\u3001\u81ea\u5206\u306b\u90fd\u5408\u306e\u826f\u3044\u6642\u9593\u306b\u4f01\u696d\u3068\u3084\u308a\u53d6\u308a\u3057\u305f\u3044\u3068\u8003\u3048\u3066\u3044\u307e\u3059\u3002\u30c7\u30b8\u30bf\u30eb \u30c1\u30e3\u30cd\u30eb\u3092\u901a\u3058\u3066\u512a\u308c\u305f\u30ab\u30b9\u30bf\u30de\u30fc \u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u306f\u3001\u591a\u304f\u306e\u5834\u5408\u3001\u4f01\u696d\u306e\u30ab\u30fc\u30dc\u30f3 \u30a4\u30f3\u30d1\u30af\u30c8\u524a\u6e1b\u306b\u3082\u3064\u306a\u304c\u308a\u307e\u3059\u3002\u305f\u3068\u3048\u3070\u3001\u9867\u5ba2\u306e\u79fb\u52d5\u304c\u5c11\u306a\u304f\u306a\u308a\u3001\u30d3\u30b8\u30cd\u30b9 \u30d7\u30ed\u30bb\u30b9\u304c\u6700\u9069\u5316\u3055\u308c\u3001\u7121\u99c4\u304c\u6e1b\u308b\u305f\u3081\u3067\u3059\u3002<\/p>\n<p><strong>Webex \u3092\u6d3b\u7528\u3057\u3066\u3001\u304a\u5ba2\u69d8\u304c\u30ab\u30fc\u30dc\u30f3 \u30a4\u30f3\u30d1\u30af\u30c8\u3092\u4f4e\u6e1b\u3057\u3066\u3044\u308b\u65b9\u6cd5\u3092 4 \u3064\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/strong><\/p>\n<ol>\n<li><strong>\u7d19\u30d9\u30fc\u30b9\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u4ee3\u308f\u308a\u306b\u30c7\u30b8\u30bf\u30eb \u30c1\u30e3\u30cd\u30eb\u3092\u4f7f\u7528<\/strong><\/li>\n<\/ol>\n<p>\u30e1\u30fc\u30eb\u306f\u9577\u304d\u306b\u308f\u305f\u3063\u3066\u7d19\u30d9\u30fc\u30b9\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u4ee3\u308f\u308a\u306b\u4f7f\u7528\u3055\u308c\u3066\u304d\u307e\u3057\u305f\u304c\u3001\u4eca\u3067\u306f\u4eba\u3005\u304c\u53d7\u4fe1\u3057\u3066\u3044\u308b\u30e1\u30fc\u30eb\u304c\u591a\u3059\u304e\u308b\u305f\u3081\u3001\u30e6\u30fc\u30b9 \u30b1\u30fc\u30b9\u306b\u3088\u3063\u3066\u306f\u30e1\u30fc\u30eb\u306e\u52b9\u679c\u304c\u8584\u308c\u3066\u3044\u307e\u3059\u3002\u9867\u5ba2\u30d9\u30fc\u30b9\u3068\u52b9\u679c\u7684\u306b\u3084\u308a\u53d6\u308a\u3059\u308b\u305f\u3081\u306b\u3001\u4f01\u696d\u306f\u4ed6\u306e\u30c7\u30b8\u30bf\u30eb \u30c1\u30e3\u30cd\u30eb\u306e\u5229\u7528\u3092\u691c\u8a0e\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002Webex \u3067\u306f\u9577\u5e74\u3001\u82f1\u56fd\u56fd\u6c11\u4fdd\u967a\u30b5\u30fc\u30d3\u30b9 (NHS) \u3068\u9023\u643a\u3057\u3066\u3001\u4e88\u7d04\u901a\u77e5\u3092\u30c7\u30b8\u30bf\u30eb\u5f62\u5f0f\u3067\u9001\u4fe1\u3057\u3066\u3044\u307e\u3059\u3002500 \u4e07\u4ef6\u306e\u4e88\u7d04\u901a\u77e5\u3092\u90f5\u4fbf\u304b\u3089\u30c7\u30b8\u30bf\u30eb\u5f62\u5f0f\u306b\u5909\u3048\u3066\u9001\u4fe1\u3057\u305f\u3068\u3053\u308d\u3001\u73fe\u5728\u3067\u306f 60% \u4ee5\u4e0a\u306e\u60a3\u8005\u304c\u30c7\u30b8\u30bf\u30eb\u5f62\u5f0f\u3067\u4e88\u7d04\u901a\u77e5\u3092\u53d7\u4fe1\u3059\u308b\u3053\u3068\u3092\u5e0c\u671b\u3057\u3066\u3044\u307e\u3059\u3002\u82f1\u56fd\u6700\u5927\u898f\u6a21\u306e\u30db\u30b9\u30d4\u30bf\u30eb \u30c8\u30e9\u30b9\u30c8 (United Lincolnshire Hospitals NHS Trust) \u3067\u306f\u3001\u60a3\u8005\u5411\u3051\u306b\u30c7\u30b8\u30bf\u30eb\u5f62\u5f0f\u306e\u4e88\u7d04\u6848\u5185\u306e\u4f7f\u7528\u3092\u958b\u59cb\u3057\u305f\u3068\u3053\u308d\u3001\u7d19\u3092\u524a\u6e1b\u3057\u3001\u7ba1\u7406\u4e0a\u306e\u7121\u99c4\u3092\u4f4e\u6e1b\u3067\u304d\u305f\u3060\u3051\u3067\u306a\u304f\u3001\u60a3\u8005\u304c\u4e88\u7d04\u6642\u9593\u306b\u73fe\u308c\u306a\u3044\u5272\u5408\u304c\u308f\u305a\u304b 5 \u304b\u6708\u3067 5.8% \u304b\u3089 4.1% \u306b\u6e1b\u308a\u307e\u3057\u305f\u3002\u5b8c\u5168\u7248\u306e\u30b1\u30fc\u30b9 \u30b9\u30bf\u30c7\u30a3\u306b\u3064\u3044\u3066\u306f<a href=\"https:\/\/imimobile.com\/resources\/customer-stories\/united-lincolnshire-hospitals-nhs-trust\">\u3053\u3061\u3089<\/a>\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002\u3053\u306e\u4f8b\u304c\u793a\u3059\u3088\u3046\u306b\u3001\u7d19\u30d9\u30fc\u30b9\u306e\u901a\u77e5\u304b\u3089\u30c7\u30b8\u30bf\u30eb \u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u306b\u79fb\u884c\u3059\u308b\u3053\u3068\u3067\u3001\u4f01\u696d\u3001\u9867\u5ba2\u3001\u305d\u3057\u3066\u74b0\u5883\u306b\u30e1\u30ea\u30c3\u30c8\u304c\u3082\u305f\u3089\u3055\u308c\u308b\u306e\u3067\u3059\u3002<\/p>\n<p><a href=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/12\/webex_blog_image_carbon_neutral.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-381698\" src=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/12\/webex_blog_image_carbon_neutral.png\" alt=\"webex_blog_image_carbon_neutral\" width=\"975\" height=\"554\" srcset=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/12\/webex_blog_image_carbon_neutral.png 915w, https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/12\/webex_blog_image_carbon_neutral-300x170.png 300w, https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/12\/webex_blog_image_carbon_neutral-768x436.png 768w\" sizes=\"auto, (max-width: 975px) 100vw, 975px\" \/><\/a><\/p>\n<ol start=\"2\">\n<li><strong>\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u81ea\u52d5\u5316\u306b\u3088\u308a\u3001\u30d5\u30a3\u30fc\u30eb\u30c9 \u30ef\u30fc\u30ab\u30fc\u306e\u4e0d\u5fc5\u8981\u306a\u79fb\u52d5\u3092\u4f4e\u6e1b<\/strong><\/li>\n<\/ol>\n<p>\u591a\u304f\u306e\u7523\u696d\u3067\u50cd\u304f\u30d5\u30a3\u30fc\u30eb\u30c9 \u30ef\u30fc\u30ab\u30fc\u306f\u3001\u8077\u52d9\u3092\u9042\u884c\u3059\u308b\u305f\u3081\u306b\u9867\u5ba2\u306e\u81ea\u5b85\u307e\u3067\u79fb\u52d5\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u305f\u3068\u3048\u3070\u3001\u30ac\u30b9\u306e\u6574\u5099\u5de5\u3001\u914d\u9054\u4eba\u3001\u5de5\u4e8b\u65bd\u5de5\u8005\u306f\u3001\u9867\u5ba2\u306e\u81ea\u5b85\u3092\u8a2a\u554f\u3057\u306a\u3051\u308c\u3070\u306a\u308a\u307e\u305b\u3093\u3002\u3057\u305f\u304c\u3063\u3066\u3001\u516c\u5171\u4e8b\u696d\u8005\u3001\u7269\u6d41\u4f1a\u793e\u3001\u5c0f\u58f2\u696d\u8005\u3001\u5efa\u8a2d\u4f1a\u793e\u306f\u3044\u305a\u308c\u3082\u3001\u9867\u5ba2\u304c\u5bb6\u306b\u3044\u308b\u6642\u9593\u5e2f\u306b\u9867\u5ba2\u3068\u9023\u7d61\u3092\u53d6\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<a href=\"https:\/\/www.webex.com\/products\/cpaas.html\">Communications Platform as a Service (CPaaS)<\/a> \u3092\u4f7f\u7528\u3057\u3066\u9867\u5ba2\u3068\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u81ea\u52d5\u5316\u3059\u308c\u3070\u3001\u4f01\u696d\u306f\u9867\u5ba2\u306b\u90fd\u5408\u306e\u3044\u3044\u6642\u9593\u5e2f\u3092\u7c21\u5358\u306b\u9078\u629e\u3057\u3066\u3082\u3089\u3044\u3001\u8a2a\u554f\u65e5\u6642\u304c\u8fd1\u3065\u3044\u305f\u3068\u304d\u306b\u9867\u5ba2\u306b\u518d\u5ea6\u901a\u77e5\u3057\u3001\u305d\u306e\u65e5\u6642\u306e\u90fd\u5408\u304c\u60aa\u304f\u306a\u3063\u305f\u5834\u5408\u306b\u306f\u8a2a\u554f\u65e5\u6642\u3092\u5909\u66f4\u3059\u308b\u30aa\u30d7\u30b7\u30e7\u30f3\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u3053\u308c\u3089\u306f\u3059\u3079\u3066\u3001\u9867\u5ba2\u304c\u3059\u3067\u306b\u65e5\u5e38\u7684\u306b\u6d3b\u7528\u3057\u3066\u3044\u308b WhatsApp \u3084 SMS \u306a\u3069\u306e\u30c7\u30b8\u30bf\u30eb \u30c1\u30e3\u30cd\u30eb\u3092\u4f7f\u7528\u3057\u305f\u5186\u6ed1\u306a\u81ea\u52d5\u5316\u30d7\u30ed\u30bb\u30b9\u3067\u5b9f\u73fe\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u7d50\u679c\u3068\u3057\u3066\u3001\u8a2a\u554f\u6642\u306b\u9867\u5ba2\u304c\u5bb6\u306b\u3044\u308b\u898b\u8fbc\u307f\u304c\u9ad8\u307e\u308a\u3001\u30d5\u30a3\u30fc\u30eb\u30c9 \u30ef\u30fc\u30ab\u30fc\u306e\u518d\u8a2a\u554f\u3068\u3044\u3046\u7121\u99c4\u8db3\u3092\u524a\u6e1b\u3067\u304d\u308b\u305f\u3081\u3001\u70ad\u7d20\u6392\u51fa\u91cf\u306e\u524a\u6e1b\u3068\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002<\/p>\n<ol start=\"3\">\n<li><strong>\u30d3\u30c7\u30aa\u306e\u4f7f\u7528\u3092\u901a\u3058\u3066\u4ea4\u901a\u6a5f\u95a2\u3068\u7269\u7406\u7684\u30ea\u30bd\u30fc\u30b9\u306e\u8ca0\u8377\u3092\u8efd\u6e1b<\/strong><\/li>\n<\/ol>\n<p>\u30d3\u30c7\u30aa\u306e\u4f7f\u7528\u306f\u3053\u306e\u6570\u5e74\u3067\u9a5a\u7570\u7684\u306b\u5897\u52a0\u3057\u3066\u3044\u307e\u3059\u304c\u3001\u30b3\u30ed\u30ca\u798d\u306e\u5f71\u97ff\u3092\u53d7\u3051\u3066\u62e1\u5927\u304c\u7d9a\u3044\u3066\u304a\u308a\u3001\u4eca\u5f8c 5 \u5e74\u9593\u3067\u3055\u3089\u306b\u62e1\u5927\u3059\u308b\u3053\u3068\u304c\u4e88\u6e2c\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u30d3\u30c7\u30aa\u306e\u4e00\u822c\u7684\u306a\u30e6\u30fc\u30b9 \u30b1\u30fc\u30b9\u306b\u306f\u3001\u533b\u7642\u6a5f\u95a2\u3078\u306e\u53d7\u8a3a\u3001\u30ea\u30e2\u30fc\u30c8\u306e\u9867\u5ba2\u652f\u63f4\u3001\u30d0\u30fc\u30c1\u30e3\u30eb\u3067\u306e\u30a8\u30f3\u30b8\u30cb\u30a2 \u30b5\u30dd\u30fc\u30c8\u306a\u3069\u304c\u6319\u3052\u3089\u308c\u307e\u3059\u3002\u30c1\u30e3\u30cd\u30eb\u3068\u3057\u3066\u30d3\u30c7\u30aa\u3092\u6d3b\u7528\u3059\u308b\u3068\u3001\u5fc5\u8981\u3060\u3063\u305f\u5bfe\u9762\u3067\u306e\u3084\u308a\u53d6\u308a\u3092\u6e1b\u3089\u3057\u3001\u7d44\u7e54\u306e\u751f\u7523\u6027\u3092\u9ad8\u3081\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u305f\u3068\u3048\u3070\u3001\u4eee\u60f3\u30af\u30ea\u30cb\u30c3\u30af\u3092 1 \u3064\u904b\u55b6\u3057\u3001\u30d3\u30c7\u30aa\u3092\u4f7f\u7528\u3057\u3066 113 \u540d\u306e\u60a3\u8005\u3092\u8a3a\u5bdf\u3057\u3066\u3044\u308b\u533b\u5e2b\u306e\u5834\u5408\u3001\u79fb\u52d5\u8ddd\u96e2 1,149 \u30de\u30a4\u30eb\u3001\u79fb\u52d5\u6642\u9593 62.5 \u6642\u9593\u3001CO2 \u6392\u51fa\u91cf 0.4 \u30c8\u30f3\u3092\u524a\u6e1b\u3067\u304d\u307e\u3059\u3002\u30e6\u30fc\u30b9 \u30b1\u30fc\u30b9\u306b\u3088\u3063\u3066\u306f\u3001\u30d3\u30c7\u30aa\u306f\u3001\u74b0\u5883\u306b\u591a\u304f\u306e\u30e1\u30ea\u30c3\u30c8\u3092\u3082\u305f\u3089\u3057\u3064\u3064\u3001\u591a\u6570\u306e\u9867\u5ba2\u3084\u60a3\u8005\u3068\u306e\u3084\u308a\u53d6\u308a\u3092\u53ef\u80fd\u306b\u3059\u308b\u305f\u3081\u3001\u975e\u5e38\u306b\u512a\u308c\u305f\u30c4\u30fc\u30eb\u3068\u8a00\u3048\u307e\u3059\u3002<\/p>\n<ol start=\"4\">\n<li><strong>\u30ab\u30b9\u30bf\u30de\u30fc \u30b5\u30dd\u30fc\u30c8\u5411\u3051\u306e\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9 \u30aa\u30d7\u30b7\u30e7\u30f3\u306e\u63d0\u4f9b<\/strong><\/li>\n<\/ol>\n<p>\u3042\u308b\u8abf\u67fb\u306b\u3088\u308b\u3068\u3001\u7c73\u56fd\u306e\u6d88\u8cbb\u8005\u306e <a href=\"https:\/\/www.statista.com\/statistics\/810374\/share-of-customers-by-if-they-expect-brands-to-have-a-self-service-portal\/\">89%<\/a> \u306f\u3001\u4f01\u696d\u306b\u30ab\u30b9\u30bf\u30de\u30fc \u30b5\u30dd\u30fc\u30c8\u5411\u3051\u306e\u30aa\u30f3\u30e9\u30a4\u30f3 \u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9 \u30dd\u30fc\u30bf\u30eb\u3068\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9 \u30aa\u30d7\u30b7\u30e7\u30f3\u306e\u63d0\u4f9b\u3092\u671f\u5f85\u3057\u3066\u3044\u307e\u3059\u3002AI \u3084\u6a5f\u68b0\u5b66\u7fd2\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3092\u5229\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u6d88\u8cbb\u8005\u306f\u591a\u304f\u306e\u5834\u5408\u3001\u30b3\u30f3\u30bf\u30af\u30c8 \u30bb\u30f3\u30bf\u30fc\u306b\u96fb\u8a71\u305b\u305a\u306b\u81ea\u5206\u3067\u7591\u554f\u3092\u89e3\u6c7a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u307e\u305f\u3001\u30b5\u30dd\u30fc\u30c8 \u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3068\u8a71\u3059\u5fc5\u8981\u304c\u3042\u308b\u5834\u5408\u306b\u306f\u3001\u554f\u984c\u3092\u89e3\u6c7a\u3067\u304d\u308b\u9069\u5207\u306a\u90e8\u7f72\u306b\u30b7\u30fc\u30e0\u30ec\u30b9\u306b\u8ee2\u9001\u3057\u3066\u3082\u3089\u3046\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u30b3\u30f3\u30bf\u30af\u30c8 \u30bb\u30f3\u30bf\u30fc\u306f\u904b\u7528\u52b9\u7387\u3092\u9ad8\u3081\u3001\u5fc5\u8981\u306a\u4eba\u54e1\u3092\u524a\u6e1b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u305f\u3081\u3001\u5fc5\u8981\u306a\u30aa\u30d5\u30a3\u30b9 \u30b9\u30da\u30fc\u30b9\u304c\u6e1b\u308b\u3053\u3068\u306b\u3088\u308a\u74b0\u5883\u9762\u3067\u306e\u30e1\u30ea\u30c3\u30c8\u3092\u3082\u305f\u3089\u3059\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u3055\u3089\u306b\u3001\u30ab\u30b9\u30bf\u30de\u30fc \u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u7528\u306e\u30a2\u30d7\u30ea\u3092\u4f7f\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u5927\u901a\u308a\u306b\u3042\u308b\u5e97\u8217\u3078\u306e\u4eba\u3005\u306e\u7269\u7406\u7684\u306a\u79fb\u52d5\u3092\u524a\u6e1b\u3067\u304d\u308b\u306e\u3067\u3001\u4ea4\u901a\u6a5f\u95a2\u3078\u306e\u8ca0\u62c5\u304c\u8efd\u6e1b\u3055\u308c\u3001\u6392\u51fa\u91cf\u3082\u524a\u6e1b\u3055\u308c\u307e\u3059\u3002<\/p>\n<blockquote><p>\u3053\u3046\u3057\u305f\u7bc0\u7d04\u306e\u5b9f\u73fe\u306b\u5f79\u7acb\u3064\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3084\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u306b\u3064\u3044\u3066\u306e\u8a73\u3057\u3044\u60c5\u5831\u3092\u3054\u5e0c\u671b\u306e\u5834\u5408\u306f\u3001\u4eca\u3059\u3050<a href=\"https:\/\/imimobile.com\/gb\/contact\" target=\"_blank\" rel=\"noopener\">\u304a\u554f\u3044\u5408\u308f\u305b<\/a>\u304f\u3060\u3055\u3044\u3002<\/p><\/blockquote>\n<p><strong>IMImobile<\/strong> \u306f Webex \u306e\u4e00\u90e8\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u30b7\u30b9\u30b3\u306f\u70ad\u7d20\u6392\u51fa\u91cf\u524a\u6e1b\u30a4\u30cb\u30b7\u30a2\u30c1\u30d6\u3092\u52a0\u901f\u3055\u305b\u30012040 \u5e74\u307e\u3067\u306b\u88fd\u54c1\u4f7f\u7528\u3001\u904b\u7528\u3001\u30b5\u30d7\u30e9\u30a4 \u30c1\u30a7\u30fc\u30f3\u3092\u542b\u3081\u3059\u3079\u3066\u306e\u30b9\u30b3\u30fc\u30d7\u3067\u6392\u51fa\u91cf\u30bc\u30ed\u306e\u9054\u6210\u3092\u76ee\u6307\u3057\u3066\u5168\u529b\u3067\u53d6\u308a\u7d44\u3093\u3067\u3044\u307e\u3059\u3002\u30b7\u30b9\u30b3\u306f\u307e\u305f\u30012025 \u5e74\u307e\u3067\u306b\u30b9\u30b3\u30fc\u30d7 1 \u3068\u30b9\u30b3\u30fc\u30d7 2 \u306e\u5168\u4f53\u7684\u306a\u6392\u51fa\u91cf\u3067\u306e\u30cd\u30c3\u30c8\u30bc\u30ed\u9054\u6210\u3082\u5ba3\u8a00\u3057\u3066\u3044\u307e\u3059\u3002\u3053\u306e\u767a\u8868\u306e\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f\u3001<a href=\"https:\/\/investor.cisco.com\/news\/news-details\/2021\/Cisco-commits-to-net-zero-greenhouse-gas-emissions-by-2040\/default.aspx\">\u3053\u3061\u3089<\/a>\u304b\u3089\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n<p><strong>\u305d\u306e\u4ed6\u306e\u8a18\u4e8b<\/strong><\/p>\n<p><a href=\"https:\/\/blog.webex.com\/ja\/customer-stories\/webex-contact-center-%e3%81%8c-google-%e7%a4%be%e3%81%ae-chrome-enterprise-recommended-%e3%82%bd%e3%83%aa%e3%83%a5%e3%83%bc%e3%82%b7%e3%83%a7%e3%83%b3%e8%aa%8d%e5%ae%9a%e3%82%92%e5%8f%96%e5%be%97\/\">Webex Contact Center \u304c Google \u793e\u306e Chrome Enterprise Recommended \u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u8a8d\u5b9a\u3092\u53d6\u5f97<\/a><\/p>\n<p><a href=\"https:\/\/blog.webex.com\/ja\/customer-stories-ja\/%e3%83%8f%e3%82%a4%e3%83%96%e3%83%aa%e3%83%83%e3%83%89-%e3%83%af%e3%83%bc%e3%82%af%e6%99%82%e4%bb%a3%e3%81%ae%e9%9c%80%e8%a6%81%e5%a2%97%e3%81%ab%e5%82%99%e3%81%88%e3%82%8b%e3%82%a4%e3%83%b3%e3%83%89\/\">\u30d1\u30fc\u30c8 1: 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[&hellip;]<\/p>\n","protected":false},"author":5549,"featured_media":381662,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[424,1584],"tags":[3689,15036],"class_list":["post-383150","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-stories","category-customer-experience","tag-call-center","tag-webex-contact-center"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u512a\u308c\u305f\u30ab\u30b9\u30bf\u30de\u30fc \u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u63d0\u4f9b\u3068\u5730\u7403\u306e\u4fdd\u8b77\u3092\u540c\u6642\u306b\u5b9f\u73fe | Webex Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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