{"id":384541,"date":"2022-01-14T12:44:07","date_gmt":"2022-01-14T20:44:07","guid":{"rendered":"https:\/\/blog.webex.com\/uncategorized-ja\/%e6%94%bf%e5%ba%9c%e7%89%88-webex-contact-center-enterprise-%e3%81%8c-fedramp-%e8%aa%8d%e8%a8%bc%e3%81%ae%e5%84%aa%e5%85%88%e6%a8%a9%e3%82%92%e5%8f%96%e5%be%97\/"},"modified":"2022-01-14T12:44:07","modified_gmt":"2022-01-14T20:44:07","slug":"%e6%94%bf%e5%ba%9c%e7%89%88-webex-contact-center-enterprise-%e3%81%8c-fedramp-%e8%aa%8d%e8%a8%bc%e3%81%ae%e5%84%aa%e5%85%88%e6%a8%a9%e3%82%92%e5%8f%96%e5%be%97","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/ja\/customer-experience\/%e6%94%bf%e5%ba%9c%e7%89%88-webex-contact-center-enterprise-%e3%81%8c-fedramp-%e8%aa%8d%e8%a8%bc%e3%81%ae%e5%84%aa%e5%85%88%e6%a8%a9%e3%82%92%e5%8f%96%e5%be%97\/","title":{"rendered":"\u653f\u5e9c\u7248 Webex Contact Center Enterprise \u304c FedRAMP \u8a8d\u8a3c\u306e\u512a\u5148\u6a29\u3092\u53d6\u5f97"},"content":{"rendered":"<p><a href=\"https:\/\/www.fedramp.gov\/2021-11-02-csps-prioritized\/\">FedRAMP \u5408\u540c\u8a8d\u5b9a\u59d4\u54e1\u4f1a (JAB) \u306f\u3001FedRAMP Connect \u306e\u6700\u65b0\u30e9\u30a6\u30f3\u30c9\u3067\u653f\u5e9c\u7248 Webex Contact Center Enterprise \u306b\u512a\u5148\u6a29\u3092\u4ed8\u4e0e<\/a>\u3057\u307e\u3057\u305f\u3002\u4eca\u5f8c\u306f\u66ab\u5b9a\u904b\u7528\u8a8d\u5b9a (P-ATO) \u53d6\u5f97\u306b\u5411\u3051\u3066 JAB \u3068\u9023\u643a\u3057\u3066\u3044\u304d\u307e\u3059\u3002JAB \u306f FedRAMP \u306e\u4e3b\u8981\u306a\u904b\u55b6\u7d44\u7e54\u3067\u3042\u308a\u3001\u7c73\u56fd\u56fd\u9632\u7dcf\u7701 (DoD)\u3001\u7c73\u56fd\u56fd\u571f\u5b89\u5168\u4fdd\u969c\u7701 (DHS)\u3001\u7c73\u56fd\u9023\u90a6\u653f\u5e9c\u4e00\u822c\u8abf\u9054\u5c40 (GSA) \u3067\u69cb\u6210\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u59d4\u54e1\u4f1a\u306f\u6bce\u5e74\u3001JAB \u66ab\u5b9a\u904b\u7528\u8a8d\u5b9a (P-ATO) \u306b\u9032\u3081\u308b\u305f\u3081\u306e\u7d04 12 \u306e\u30af\u30e9\u30a6\u30c9\u88fd\u54c1\u3092\u9078\u629e\u3057\u307e\u3059\u3002JAB \u306f\u3053\u306e\u305f\u3073\u3001Webex Cloud Contact Center \u3092 FedRAMP \u8a8d\u5b9a\u30d7\u30ed\u30bb\u30b9\u3092\u9032\u3081\u308b 12 \u306e\u88fd\u54c1\u306e 1 \u3064\u3068\u3057\u3066\u9078\u629e\u3057\u307e\u3057\u305f\u3002<\/p>\n<h2><strong>\u653f\u5e9c\u6a5f\u95a2\u5411\u3051\u306e\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u3068\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba \u30af\u30e9\u30b9\u306e\u6a5f\u80fd<\/strong><\/h2>\n<p>\u653f\u5e9c\u7248 Webex Contact Center Enterprise \u306f FedRAMP Moderate \u30a4\u30f3\u30d1\u30af\u30c8 \u30ec\u30d9\u30eb\u306e\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba \u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3067\u3001\u30e6\u30fc\u30b6\u30fc\u306f\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u3068\u5e83\u7bc4\u306a\u6a5f\u80fd\u3092\u5099\u3048\u305f\u6700\u65b0\u306e\u30b3\u30f3\u30bf\u30af\u30c8 \u30bb\u30f3\u30bf\u30fc \u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3092\u5229\u7528\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u653f\u5e9c\u7248 Webex Contact Center Enterprise \u306a\u3089\u3001\u8c4a\u5bcc\u306a\u6a5f\u80fd\u3068\u9ad8\u5ea6\u306a\u5b89\u5168\u6027\u3092\u4f75\u305b\u6301\u3064\u30b3\u30f3\u30bf\u30af\u30c8 \u30bb\u30f3\u30bf\u30fc \u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3067\u304d\u307e\u3059\u3002\u7c73\u56fd\u9023\u90a6\u653f\u5e9c\u3068\u305d\u306e\u5951\u7d04\u696d\u8005\u3084\u63d0\u643a\u4e8b\u696d\u8005\u306b\u63d0\u4f9b\u3055\u308c\u308b FedRAMP Moderate \u30ec\u30d9\u30eb\u306e\u88fd\u54c1\u6a5f\u80fd\u306b\u3088\u308a\u3001Webex Contact Center Enterprise \u306e\u30e6\u30fc\u30b6\u30fc\u306f\u30b5\u30a4\u30d0\u30fc\u8105\u5a01\u306b\u5bfe\u3059\u308b\u6700\u65b0\u306e\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u3068\u4fdd\u8b77\u3092\u5b9f\u73fe\u3067\u304d\u307e\u3059\u3002Webex \u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306b\u306f\u540c\u5b9a\u3068\u6697\u53f7\u5316\u306e\u6a5f\u80fd\u304c\u7d44\u307f\u8fbc\u307e\u308c\u3066\u304a\u308a\u3001\u30e6\u30fc\u30b6\u30fc\u306e\u60c5\u5831\u3084\u3042\u3089\u3086\u308b\u6a5f\u5bc6\u60c5\u5831\u3092\u4fdd\u8b77\u3067\u304d\u307e\u3059\u3002<\/p>\n<h2><strong>\u30af\u30e9\u30a6\u30c9\u30d9\u30fc\u30b9\u3067\u9769\u65b0\u6027\u3092\u9ad8\u3081\u3001\u5b89\u5168\u6027\u3068\u5b89\u5b9a\u6027\u3067\u4fe1\u983c\u3092\u9ad8\u3081\u308b<\/strong><\/h2>\n<p>\u653f\u5e9c\u7248 Webex Contact Center Enterprise \u306f\u3001\u9769\u65b0\u7684\u306a\u6a5f\u80fd\u3092\u6d3b\u7528\u3067\u304d\u308b\u30af\u30e9\u30a6\u30c9\u30d9\u30fc\u30b9\u306e\u88fd\u54c1\u3067\u3059\u3002\u4e00\u65b9\u3067\u3001\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba\u30b0\u30ec\u30fc\u30c9\u306e\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306b\u6b20\u304b\u305b\u306a\u3044\u4fe1\u983c\u6027\u3001\u5b89\u5b9a\u6027\u3001\u5b89\u5168\u6027\u3068\u3044\u3063\u305f\u5fc5\u9808\u8981\u4ef6\u306b\u5bfe\u3057\u3066\u3082\u540c\u7b49\u306b\u529b\u3092\u5165\u308c\u3066\u3044\u307e\u3059\u3002\u30af\u30e9\u30a6\u30c9\u306e\u5229\u70b9\u3092\u6d3b\u304b\u3059\u3053\u3068\u3067\u3001\u65b0\u3057\u3044\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3084\u65b0\u3057\u3044\u6a5f\u80fd\u306b\u5bfe\u3059\u308b\u30cb\u30fc\u30ba\u306b\u3082\u3001\u30b5\u30fc\u30d3\u30b9\u3092\u8fc5\u901f\u306b\u62e1\u5f35\u3057\u3066\u5bfe\u5fdc\u3067\u304d\u3001\u6700\u65b0\u306e\u6a5f\u80fd\u30bb\u30c3\u30c8\u3092\u81ea\u793e\u306e\u90fd\u5408\u306b\u5408\u308f\u305b\u3066\u3044\u3064\u3067\u3082\u5b9f\u88c5\u3067\u304d\u307e\u3059\u3002Webex \u30af\u30e9\u30a6\u30c9\u306f\u4e16\u754c\u306e\u3042\u3089\u3086\u308b\u5834\u6240\u3067\u3001\u9060\u9694\u5730\u3078\u306e\u78ba\u5b9f\u306a\u30a2\u30af\u30bb\u30b9\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p><a href=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2022\/01\/Contact-Center-agents.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-383369\" src=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2022\/01\/Contact-Center-agents.jpg\" alt=\"\u30b3\u30f3\u30bf\u30af\u30c8 \u30bb\u30f3\u30bf\u30fc \u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\" width=\"1430\" height=\"928\" srcset=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2022\/01\/Contact-Center-agents.jpg 801w, https:\/\/blog.webex.com\/wp-content\/uploads\/2022\/01\/Contact-Center-agents-300x195.jpg 300w, https:\/\/blog.webex.com\/wp-content\/uploads\/2022\/01\/Contact-Center-agents-1024x665.jpg 1024w, https:\/\/blog.webex.com\/wp-content\/uploads\/2022\/01\/Contact-Center-agents-768x498.jpg 768w\" sizes=\"auto, (max-width: 1430px) 100vw, 1430px\" \/><\/a><\/p>\n<h2><strong>\u6700\u3082\u80fd\u529b\u3092\u8981\u6c42\u3055\u308c\u308b\u72b6\u6cc1\u306b\u3082\u5bfe\u5fdc<\/strong><\/h2>\n<p>\u653f\u5e9c\u7248 Webex Contact Center Enterprise \u306f\u5927\u898f\u6a21\u306a\u7d44\u7e54\u5411\u3051\u306b\u8a2d\u8a08\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u5e83\u7bc4\u306a\u30b9\u30b1\u30fc\u30e9\u30d3\u30ea\u30c6\u30a3\u3001\u8a73\u7d30\u306a\u5206\u6790\u3084\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u53ef\u80fd\u306a\u6a5f\u80fd\u306e\u307b\u304b\u3001\u67d4\u8edf\u304b\u3064\u751f\u7523\u6027\u306e\u9ad8\u3044\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8 \u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u5b9f\u73fe\u3067\u304d\u307e\u3059\u3002\u5bfe\u5fdc\u53ef\u80fd\u306a\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u6570\u306f 500 \u304b\u3089 24,000 \u540d\u306b\u53ca\u3073\u3001\u3069\u306e\u3088\u3046\u306a\u5834\u5408\u3067\u3082\u5168\u54e1\u306b\u540c\u3058\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u63d0\u4f9b\u3067\u304d\u307e\u3059\u3002\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092\u8fc5\u901f\u304b\u3064\u30b9\u30e0\u30fc\u30ba\u306b\u8ffd\u52a0\u3067\u304d\u308b\u306e\u3082\u3001Webex \u306e\u30af\u30e9\u30a6\u30c9\u30d9\u30fc\u30b9 \u30a2\u30fc\u30ad\u30c6\u30af\u30c1\u30e3\u304c\u3042\u308c\u3070\u3053\u305d\u3067\u3059\u3002\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u306b\u306f\u5206\u6790\u306e\u30ec\u30dd\u30fc\u30c8\u304c\u5c65\u6b74\u30c7\u30fc\u30bf\u3084\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u60c5\u5831\u3068\u3068\u3082\u306b\u8868\u793a\u3055\u308c\u307e\u3059\u3002\u30c1\u30e3\u30fc\u30c8\u3084\u30b0\u30e9\u30d5\u3001\u30c0\u30a4\u30e4\u30eb\u306b\u3088\u3063\u3066\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3084\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u306e\u554f\u984c\u306b\u8fc5\u901f\u306b\u5bfe\u5fdc\u3067\u304d\u3001\u751f\u7523\u6027\u3068\u89e3\u6c7a\u7387\u3092\u5411\u4e0a\u3055\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u653f\u5e9c\u7248 Webex Contact Center Enterprise \u306f\u30aa\u30fc\u30d7\u30f3 \u30a2\u30fc\u30ad\u30c6\u30af\u30c1\u30e3\u3067\u3001API \u3092\u5229\u7528\u3057\u305f\u30ab\u30b9\u30bf\u30e0\u7d71\u5408\u306b\u3088\u308a\u3001\u30b3\u30f3\u30bf\u30af\u30c8 \u30bb\u30f3\u30bf\u30fc\u6a5f\u80fd\u3092\u4ed6\u306e\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u306b\u7d44\u307f\u8fbc\u3080\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002Salesforce\u3001Microsoft Dynamics\u3001Zendesk\u3001ServiceNow \u306a\u3069\u306e\u30d3\u30b8\u30cd\u30b9 \u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u7528\u306e\u30b3\u30cd\u30af\u30bf\u30fc\u304c\u4e8b\u524d\u306b\u7d44\u307f\u8fbc\u307e\u308c\u3066\u3044\u308b\u305f\u3081\u3001\u30d3\u30b8\u30cd\u30b9 \u30d7\u30ed\u30bb\u30b9\u3068\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u5408\u7406\u5316\u3057\u3066\u3001\u63a5\u7d9a\u7387\u3092\u4e0a\u3052\u308b\u3068\u3068\u3082\u306b\u5fdc\u7b54\u6642\u9593\u3092\u4f4e\u6e1b\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u653f\u5e9c\u7248 Webex Contact Center Enterprise \u306e\u4e3b\u306a\u6a5f\u80fd\u306f\u4ee5\u4e0b\u306e\u3068\u304a\u308a\u3067\u3059\u3002<\/p>\n<ul>\n<li>\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u306e\u97f3\u58f0\u3001\u30e1\u30fc\u30eb\u3001\u30c1\u30e3\u30c3\u30c8\u200b<\/li>\n<li>\u30b3\u30a2\u7740\u4fe1\u547c\u81ea\u52d5\u5206\u914d (ACD)\u200b<\/li>\n<li>\u96fb\u8a71\u3068\u30dc\u30a4\u30b9\u30e1\u30fc\u30eb\u200b<\/li>\n<li>\u30c1\u30fc\u30e0 \u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u200b<\/li>\n<li>\u7d71\u5408\u97f3\u58f0\u5fdc\u7b54 (IVR)\u200b<\/li>\n<li>\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3068\u30b9\u30fc\u30d1\u30fc\u30d0\u30a4\u30b6\u30fc\u7528\u30c7\u30b9\u30af\u30c8\u30c3\u30d7\u200b<\/li>\n<li>\u4e00\u5143\u7684\u306a\u7ba1\u7406\u30dd\u30fc\u30bf\u30eb\u200b<\/li>\n<li>\u30ec\u30dd\u30fc\u30c8\u3068\u5206\u6790\u200b<\/li>\n<li>API\u200b<\/li>\n<\/ul>\n<h2><strong><\/strong><strong>FedRAMP<\/strong><\/h2>\n<p><a href=\"https:\/\/www.fedramp.gov\/about\/\">Federal Risk and Authorization Management Program (FedRAMP)<\/a> \u306f\u7c73\u56fd\u653f\u5e9c\u898f\u6a21\u306e\u30d7\u30ed\u30b0\u30e9\u30e0\u3067\u3042\u308a\u3001\u30af\u30e9\u30a6\u30c9\u88fd\u54c1\u3068\u30b5\u30fc\u30d3\u30b9\u306b\u5bfe\u3059\u308b\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u8a55\u4fa1\u3001\u8a8d\u5b9a\u3001\u7d99\u7d9a\u7684\u30e2\u30cb\u30bf\u30ea\u30f3\u30b0\u306e\u6a19\u6e96\u7684\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u5b9a\u3081\u3066\u3044\u307e\u3059\u3002FedRAMP \u306e\u76ee\u7684\u306f\u3001\u653f\u5e9c\u6a5f\u95a2\u306b\u6700\u65b0\u306e\u30af\u30e9\u30a6\u30c9 \u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u306e\u4f7f\u7528\u3092\u63a8\u5968\u3057\u3001\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u3084\u9023\u90a6\u653f\u5e9c\u306e\u60c5\u5831\u306e\u4fdd\u8b77\u306b\u91cd\u70b9\u3092\u7f6e\u304d\u3001\u5b89\u5168\u306a\u30af\u30e9\u30a6\u30c9 \u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u63a1\u7528\u3092\u52a0\u901f\u3055\u305b\u308b\u3053\u3068\u3067\u3059\u3002<em>\u30b5\u30fc\u30d3\u30b9 \u30d7\u30ed\u30d0\u30a4\u30c0\u30fc\u304c JAB \u306e\u66ab\u5b9a\u8a8d\u5b9a\u3092\u53d7\u3051\u308b\u305f\u3081\u306b\u306f\u3001\u30c7\u30fc\u30bf\u306e\u640d\u5931\u3084\u76d7\u96e3\u3001\u30de\u30eb\u30a6\u30a7\u30a2\u3001\u30b9\u30d1\u30e0\u306b\u5bfe\u3059\u308b\u30c7\u30fc\u30bf\u4fdd\u8b77\u80fd\u529b\u3092\u5b9f\u8a3c\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u305d\u306e\u4ed6\u306b\u3082\u3001\u30a8\u30f3\u30c9\u30c4\u30fc\u30a8\u30f3\u30c9\u306e\u53ef\u8996\u6027\u3001\u3059\u3079\u3066\u306e\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3068\u30cf\u30fc\u30c9\u30a6\u30a7\u30a2 \u30b3\u30f3\u30dd\u30fc\u30cd\u30f3\u30c8\u306e\u5358\u4e00\u30e6\u30fc\u30b6\u30fc \u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30a4\u30b9\u304b\u3089\u306e\u7ba1\u7406\u3001\u4ed6\u306e FedRAMP \u8a8d\u5b9a\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3 \u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3084\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3068\u306e\u7d71\u5408\u3068\u3044\u3063\u305f\u8981\u4ef6\u304c\u3042\u308a\u307e\u3059\u3002<\/em><\/p>\n<p>\u653f\u5e9c\u7248 Webex Contact Center Enterprise \u3092\u4f7f\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u653f\u5e9c\u7d44\u7e54\u306f\u5e02\u6c11\u3078\u306e\u30b5\u30fc\u30d3\u30b9\u3092\u3088\u308a\u8fc5\u901f\u306b\u5b9f\u884c\u3067\u304d\u3001\u751f\u7523\u6027\u3068\u5229\u4fbf\u6027\u3092\u7dad\u6301\u3057\u306a\u304c\u3089\u6709\u76ca\u306a\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u5b9f\u73fe\u3067\u304d\u307e\u3059\u3002FedRAMP \u8a8d\u5b9a\u3092\u53d7\u3051\u305f\u30b5\u30fc\u30d3\u30b9\u3092\u4f7f\u3063\u3066\u653f\u5e9c\u6a5f\u95a2\u3068\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u53d6\u308b\u5fc5\u8981\u306e\u3042\u308b\u7d44\u7e54\u306b\u3068\u3063\u3066\u3001\u5f53\u88fd\u54c1\u306f\u62e1\u5f35\u6027\u3084\u4fe1\u983c\u6027\u3092\u5099\u3048\u305f\u771f\u306e\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba \u30ec\u30d9\u30eb \u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3067\u3059\u3002\u3055\u307e\u3056\u307e\u306a\u6a5f\u80fd\u3067\u30d3\u30b8\u30cd\u30b9\u6a5f\u4f1a\u3092\u6349\u3048\u3001\u9867\u5ba2\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u306b\u7684\u78ba\u306b\u5bfe\u5fdc\u3057\u3066\u3044\u305f\u3060\u3051\u307e\u3059\u3002<\/p>\n<blockquote><p><a href=\"https:\/\/www.cisco.com\/c\/ja_jp\/products\/contact-center\/webex-contact-center-enterprise\/index.html\">\u30af\u30ea\u30c3\u30af\u3057\u3066\u653f\u5e9c\u7248 Webex Contact Center Enterprise \u306e\u8a73\u7d30\u3092\u3054\u89a7\u304f\u3060\u3055\u3044<\/a><\/p><\/blockquote>\n<p><strong>\u305d\u306e\u4ed6\u306e\u8a18\u4e8b<\/strong><\/p>\n<p><a href=\"https:\/\/blog.webex.com\/ja\/video-conferencing\/webex-%e3%81%ae%e6%96%b0%e6%a9%9f%e8%83%bd-2021-%e5%b9%b4-12-%e6%9c%88\/\">Webex \u306e\u65b0\u6a5f\u80fd: 2021 \u5e74 12 \u6708<\/a><\/p>\n<p><a href=\"https:\/\/blog.webex.com\/ja\/hybridwork\/%e6%94%bf%e5%ba%9c%e7%89%88-webex-%e3%81%ae%e6%96%b0%e6%a9%9f%e8%83%bd-2021-%e5%b9%b4-12-%e6%9c%88\/\">\u653f\u5e9c\u7248 Webex \u306e\u65b0\u6a5f\u80fd: 2021 \u5e74 12 \u6708<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>FedRAMP \u5408\u540c\u8a8d\u5b9a\u59d4\u54e1\u4f1a (JAB [&hellip;]<\/p>\n","protected":false},"author":5550,"featured_media":18610,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[1584],"tags":[15112],"class_list":["post-384541","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-experience","tag-workforce-management"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u653f\u5e9c\u7248 Webex Contact Center Enterprise \u304c FedRAMP \u8a8d\u8a3c\u306e\u512a\u5148\u6a29\u3092\u53d6\u5f97 | Webex Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.webex.com\/customer-experience\/fedramp-for-government-prioritized\/\" \/>\n<meta property=\"og:locale\" content=\"ja_JP\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u653f\u5e9c\u7248 Webex Contact Center Enterprise \u304c FedRAMP \u8a8d\u8a3c\u306e\u512a\u5148\u6a29\u3092\u53d6\u5f97 | Webex Blog\" \/>\n<meta property=\"og:description\" content=\"FedRAMP \u5408\u540c\u8a8d\u5b9a\u59d4\u54e1\u4f1a (JAB [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blog.webex.com\/customer-experience\/fedramp-for-government-prioritized\/\" \/>\n<meta property=\"og:site_name\" content=\"Webex Blog\" \/>\n<meta property=\"article:published_time\" content=\"2022-01-14T20:44:07+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/07\/Blog_cloud_contact_center_2021.06.29.png\" \/>\n\t<meta property=\"og:image:width\" content=\"975\" \/>\n\t<meta property=\"og:image:height\" content=\"554\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" 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