{"id":386893,"date":"2020-07-23T14:09:03","date_gmt":"2020-07-23T21:09:03","guid":{"rendered":"https:\/\/blog.webex.com\/uncategorized-ja\/%e5%b0%91%e3%81%aa%e3%81%84%e6%96%b9%e3%81%8c%e5%a4%9a%e3%81%84-10-%e3%81%ae%e3%83%92%e3%83%b3%e3%83%88%e3%82%92%e7%b4%b9%e4%bb%8b%e3%81%97%e3%81%be%e3%81%99-%e3%82%88%e3%82%8a%e5%b0%91%e3%81%aa\/"},"modified":"2020-07-23T14:09:03","modified_gmt":"2020-07-23T21:09:03","slug":"%e5%b0%91%e3%81%aa%e3%81%84%e6%96%b9%e3%81%8c%e5%a4%9a%e3%81%84-10-%e3%81%ae%e3%83%92%e3%83%b3%e3%83%88%e3%82%92%e7%b4%b9%e4%bb%8b%e3%81%97%e3%81%be%e3%81%99-%e3%82%88%e3%82%8a%e5%b0%91%e3%81%aa","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/ja\/customer-experience\/%e5%b0%91%e3%81%aa%e3%81%84%e6%96%b9%e3%81%8c%e5%a4%9a%e3%81%84-10-%e3%81%ae%e3%83%92%e3%83%b3%e3%83%88%e3%82%92%e7%b4%b9%e4%bb%8b%e3%81%97%e3%81%be%e3%81%99-%e3%82%88%e3%82%8a%e5%b0%91%e3%81%aa\/","title":{"rendered":"\u5c11\u306a\u3044\u65b9\u304c\u591a\u3044: 10 \u306e\u30d2\u30f3\u30c8\u3092\u7d39\u4ecb\u3057\u307e\u3059( \u3088\u308a\u5c11\u306a\u304f\u3001\u306f\u308b\u304b\u306b\u751f\u7523\u6027) &#8211; \u30df\u30fc\u30c6\u30a3\u30f3\u30b0"},"content":{"rendered":"<h2><span><br \/>\n  <strong>\u751f\u7523\u7684\u306a\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u306e\u305f\u3081\u306e\u7c21\u5358\u306a\u624b\u9806<\/strong><br \/>\n<\/span><\/h2>\n<p>\u30aa\u30d5\u30a3\u30b9\u306e\u5927\u90e8\u5206\u304c\u9589\u3058\u3089\u308c\u307e\u3057\u305f\u3002\u307e\u305f\u4e16\u754c\u4e2d\u306e\u4f55\u767e\u4e07\u4eba\u3082\u306e\u4eba\u3005\u304c\u81ea\u5b85\u304b\u3089\u4ed5\u4e8b\u3092\u3059\u308b\u4e2d\u3067\u3001\u30d0\u30fc\u30c1\u30e3\u30eb\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u304c\u5927\u5e45\u306b\u5897\u3048\u3001\u6bce\u65e5\u306e\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u3092\u6e80\u305f\u3057\u3066\u3044\u307e\u3059\u3002 Of Of Of Company\u306e\u8abf\u67fb\u306b\u3088\u308b\u3068\u3001\u5f93\u696d\u54e1\u306e\u96c6\u5408\u7684\u306b\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u306b15%\u306e\u6642\u9593\u3092\u8cbb\u3084\u3057\u3001\u4e0a\u4f4d\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u306f\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u306b50%\u306e\u6642\u9593\u3092\u8cbb\u3084\u3057\u3066\u3044\u308b\u3002 \u300c\u591a\u304f\u306e\u7d44\u7e54\u3067\u3059\u3067\u306b\u554f\u984c\u3092\u767a\u751f\u3057\u3066\u3044\u308b\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u306e\u30aa\u30fc\u30d0\u30fc\u30ed\u30fc\u30c9\u306f\u3001\u73fe\u5728\u306e\u4f5c\u696d\u3067\u81ea\u5b85\u306e\u74b0\u5883\u304b\u3089\u767a\u751f\u3059\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u300d\u3068\u3001Gartner\u306eSr\u30ea\u30b5\u30fc\u30c1\u30c7\u30a3\u30ec\u30af\u30bf\u30fc\u306e\u30de\u30a4\u30af\u30fb\u30bf\u30d0\u30eb\u6c0f\u306f\u8a9e\u308b\u3002 \u5f53\u793e\u306f\u4e00\u6b69\u4e0b\u304c\u308a\u3001\u4e00\u6b69\u4e0b\u304c\u308a\u3001 <a href=\"https:\/\/www.cisco.com\/c\/en\/us\/solutions\/collaboration\/index.html\">Webex<\/a> \u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3060\u3051\u3067\u3082\u30012020\u5e742\u6708\u306e\u5831\u544a\u306e\u6708\u5225\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u6642\u9593(\u5206)\u304c70\u5104~2020\u5e745\u6708\u306e250\u5104\u5206\u306b\u5897\u52a0\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<h2><span><br \/>\n  <strong>\u30b3\u30f3\u30c8\u30ed\u30fc\u30eb\u3092\u53d6\u308a\u623b\u3059<\/strong><br \/>\n<\/span><\/h2>\n<p>\u30c7\u30d5\u30a9\u30eb\u30c8\u3067\u306f\u3001\u5fc5\u305a\u30d0\u30fc\u30c1\u30e3\u30eb\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u3092\u884c\u3046\u5fc5\u8981\u304c\u751f\u3058\u3001\u63a5\u7d9a\u3092\u7dad\u6301\u3067\u304d\u307e\u3059\u3002\u00a0 \u3057\u304b\u3057\u3001\u4e0a\u7d1a\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u306e71%\u304c\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u3092\u975e\u751f\u7523\u7684\u3068\u8003\u3048\u308b\u5834\u5408\u3001\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u6642\u9593\u306b\u95a2\u3057\u3066\u81f4\u547d\u7684\u306a\u554f\u984c\u3092\u8d77\u304d\u305f\u3089\u3069\u3046\u3067\u3057\u3087\u3046\u304b\u3002\u00a0 \u56de\u7b54\u306f\u3044\u3044\u3048\u3002\u30b3\u30f3\u30c8\u30ed\u30fc\u30eb\u3092\u53d6\u308a\u623b\u3059\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u00a0 \u3067\u306f\u3001\u300c\u3069\u306e\u3088\u3046\u306b\u751f\u7523\u7684\u3067\u6642\u9593\u306e\u5927\u304d\u306a\u6c7a\u5b9a\u3092\u884c\u3044\u3001\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u306b\u6642\u9593\u3092\u8cbb\u3084\u3057\u904e\u304e\u306a\u3044\u306e\u304b\u300d\u3068\u3044\u3046\u8cea\u554f\u3067\u3059\u3002\u00a0 \u305d\u306e\u7b54\u3048\u306f\u3001\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u306e\u6570\u304c\u5c11\u306a\u304f\u3001\u6c17\u3092\u6563\u3089\u3059\u3053\u3068\u304c\u5c11\u306a\u304f\u3001\u610f\u601d\u6c7a\u5b9a\u8005\u3082\u5c11\u306a\u3044\u3001\u00a0 \u3053\u306e\u30bf\u30b9\u30af\u3092\u5b9f\u884c\u3059\u308b\u305f\u3081\u306e\u30d2\u30f3\u30c8\u3092\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n<p><span><br \/>\n  <strong>1) \u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u306e\u7d99\u7d9a\u6642\u9593\u3092\u610f\u8b58\u3057\u3066\u3001<\/strong> <\/span>  \u53ef\u80fd\u306a\u9650\u308a\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u3092\u77ed\u304f\u3057\u307e\u3059\u3002 30 \u5206\u307e\u305f\u306f 60 \u5206\u306e\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u304b\u3089\u79fb\u52d5\u3057\u3001\u3059\u3079\u3066\u306e\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u3092\u4ee5\u524d\u306e\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u304b\u3089\u30de\u30a4\u30ca\u30b9 5 \u5206\u3001\u30de\u30a4\u30ca\u30b9 10 \u5206\u3001\u30de\u30a4\u30ca\u30b9 15 \u5206\u306b\u5909\u63db\u3057\u307e\u3059\u3002\u00a0 \u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u306e\u6240\u6709\u8005\u306f\u3001\u3059\u3079\u3066\u306e\u30a2\u30b8\u30a7\u30f3\u30c0\u304c\u5fc5\u8981\u306a\u5834\u5408\u300115 \u307e\u305f\u306f 20 \u5206\u9593\u306e\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u3092\u547c\u3073\u51fa\u3059\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 \u3053\u306e\u8a71\u3092\u3057\u305f\u4e0a\u3067\u3001\u7d50\u679c\u3092\u6700\u9069\u5316\u3057\u3001\u7d99\u7d9a\u6642\u9593\u3067\u306f\u306a\u304f\u3001\u4fa1\u5024\u3092\u4f5c\u308a\u51fa\u3059\u552f\u4e00\u306e\u4f1a\u3067\u3059\u3002 \u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u306e\u30ea\u30b9\u30af\u306f\u9577\u304f\u306a\u308a\u307e\u3059\u304c\u3001\u3088\u308a\u591a\u304f\u306e\u6c7a\u5b9a\u3092\u884c\u3044\u3001\u5225\u306e\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u306e\u5fc5\u8981\u6027\u3092\u53d6\u308a\u9664\u304f\u5834\u5408\u3082\u3001\u3088\u308a\u826f\u3044\u3067\u3059\u3002<\/p>\n<p><span><br \/>\n  <strong>2) \u983b\u5ea6\u3092\u6700\u5c0f\u9650\u306b\u6291\u3048\u308b;\u5c11\u306a\u3044\u65b9\u304c\u7e70\u308a <\/strong> <\/span>  \u8fd4\u3057\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u306e\u5834\u5408\u306e\u6570\u3092\u8003\u3048\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002 Weeklies \u3092\u9694\u9031\u306b\u79fb\u52d5\u3057\u307e\u3059\u3002 \u6708\u9593\u3092\u56db\u534a\u671f\u306b\u79fb\u52d5\u3057\u307e\u3059\u3002 \u6708\u66dc\u65e5\u3001\u6c34\u66dc\u65e5\u3001\u91d1\u66dc\u65e5\u3001\u307e\u305f\u306f\u6bce\u9031\u306b\u6bce\u65e5\u79fb\u52d5\u3057\u307e\u3059\u3002 \u6bce\u9031\u306e1\u5bfe1\u306e\u30b3\u30df\u30c3\u30c8\u30e1\u30f3\u30c8\u3092\u8a08\u7b97\u3057\u3001\u6700\u592750%\u524a\u6e1b\u3057\u307e\u3059\u3002 \u898f\u5247\u3068\u3057\u3066\u3001\u3059\u3079\u3066\u306e\u7e70\u308a\u8fd4\u3055\u308c\u308b\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u3092\u6b21\u306e 4 \u56de\u306e\u307f\u8a2d\u5b9a\u3067\u304d\u307e\u3059\u3002\u3053\u308c\u306f\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u306e\u5fc5\u8981\u6027\u3092\u518d\u78ba\u8a8d\u3059\u308b\u306e\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002<\/p>\n<p><span><br \/>\n  <strong>3) \u300c\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u304c\u5fc5\u8981\u3067\u3059\u304b?\u300d\u3068\u81ea\u5206\u81ea\u8eab\u306b\u5c0b\u306d\u3066\u304f\u3060\u3055\u3044\u3002<\/strong><br \/>\n<\/span><\/p>\n<p>\u975e\u540c\u671f\u306e\u672a\u6765\u306f\u3053\u3053\u306b\u3042\u308a\u307e\u3059 <a href=\"https:\/\/blogs.cisco.com\/collaboration\/the-future-of-work-is-here\"><\/a>\u3002 \u67d4\u8edf\u306a\u4f5c\u696d\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u3068\u30bf\u30a4\u30e0\u30be\u30fc\u30f3\u306e\u9055\u3044\u306b\u3088\u3063\u3066\u3001\u8ab0\u3082\u304c\u6642\u9593\u306b\u5bfe\u5fdc\u3067\u304d\u308b\u6642\u9593\u3092\u898b\u3064\u3051\u308b\u306e\u306f\u56f0\u96e3\u3067\u3059\u3002 \u7279\u5b9a\u306e\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u76ee\u6a19\u3092\u30c1\u30fc\u30e0 \u30b9\u30da\u30fc\u30b9\u3067\u9054\u6210\u3059\u308b\u304b\u3001\u4ee3\u308f\u308a\u306b\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u7d4c\u7531\u3067\u9054\u6210\u3067\u304d\u308b\u304b\u3069\u3046\u304b\u30c9\u30ad\u30e5\u30e1\u30f3\u30c8\u5171\u6709\u3057\u307e\u3059\u3002\u00a0 \u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u3092\u30ad\u30e3\u30f3\u30bb\u30eb\u3057\u3066\u3001 <a href=\"https:\/\/www.cisco.com\/c\/en\/us\/solutions\/collaboration\/webex-teams.html\"><\/a> \u5f8c\u3067Webex Teams\u3057\u3066\u3044\u304f\u3064\u304b\u306e\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u3092\u65b0\u3057\u3044\u4f1a\u8a71\u306b\u5909\u63db\u3057\u3066\u3001\u3053\u306e\u6280\u8853\u304c\u6a5f\u80fd\u3057\u3001\u7e70\u308a\u8fd4\u3059\u5fc5\u8981\u304c\u3042\u308b\u306e\u304b\u78ba\u8a8d\u3057\u3066\u304f\u3060\u3055\u3044\u3002 \u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u3068\u30b9\u30da\u30fc\u30b9\u9593\u3067\u30a2\u30af\u30c6\u30a3\u30d6\u306a A\/B \u30c6\u30b9\u30c8\u3092Webex Teams\u3001\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u3092\u907f\u3051\u308b\u3053\u3068\u304c\u53ef\u80fd\u304b\u78ba\u8a8d\u3057\u307e\u3059\u3002 \u3059\u3079\u3066\u306e\u9069\u5207\u306a\u30b9\u30bf\u30c3\u30d5\u3068\u30ef\u30fc\u30af\u30b9\u30da\u30fc\u30b9\u3067\u3069\u308c\u3060\u3051\u5927\u304d\u306a\u76ee\u6a19\u3092\u9054\u6210\u3067\u304d\u308b\u306e\u304b\u3001\u975e\u5e38\u306b\u6709\u76ca\u3067\u3059\u3002<\/p>\n<p><span><br \/>\n  <strong>4) \u30d3\u30c7\u30aa\u3092\u6d3b\u7528\u3057\u3066<\/strong> <\/span>  \u30de\u30eb\u30c1\u30bf\u30b9\u30af\u3092\u5236\u9650\u3057\u307e\u3059\u3088\u308a\u591a\u304f\u306e\u30e6\u30fc\u30b6\u30fc\u304c\u30d3\u30c7\u30aa\u3092\u4f7f\u7528\u3057\u3066\u3001\u7a4d\u6975\u7684\u306b\u95a2\u4e0e\u3057\u3001\u5b9f\u969b\u306b\u5b58\u5728\u3057\u7d9a\u3051\u5408\u3046\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002 \u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u884c\u3063\u3066\u3044\u308b\u3068\u304d\u306b\u4e92\u3044\u306b\u30a8\u30cd\u30eb\u30ae\u30fc\u3092\u4f9b\u7d66\u3057\u3066\u3044\u308b\u5f53\u793e\u306e\u591a\u304f\u306f\u3001\u30d3\u30c7\u30aa\u306b\u3088\u3063\u3066\u305d\u306e\u30a8\u30cd\u30eb\u30ae\u30fc\u3092\u53d7\u3051\u5165\u52a9\u3051\u5408\u3063\u3066\u3044\u308b\u306e\u3067\u3059\u3002 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\u5b9f\u969b\u306e\u30dd\u30a4\u30f3\u30c8\u306f\u3001\u30e6\u30fc\u30b6\u30fc\u304c\u30de\u30eb\u30c1\u30bf\u30b9\u30af\u3067\u306f\u306a\u304f\u3001\u7126\u70b9\u3092\u5f53\u3066\u63a8\u5968\u3059\u308b\u70b9\u3067\u3059\u3002<\/p>\n<p><span><br \/>\n  <strong>5) \u610f\u601d\u6c7a\u5b9a<\/strong> <\/span>  \u3092\u5b9f\u884c\u306b\u8fd1\u3065\u3051\u308b\u51fa\u5e2d\u8005\u3092\u51fa\u5e2d\u306b\u5f15\u304d\u4ed8\u3051\u3001\u904e\u53bb\u306e\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u306e\u30ce\u30fc\u30c8\u3092\u898b\u3066\u3001\u4f4e\u4e0b\u3092\u6e1b\u3089\u3057\u307e\u3059\u3002\u00a0 \u904e\u53bb 3 \u56de\u306e\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u3067\u3001\u8ab0\u304b\u304c\u307e\u3060\u8ca2\u732e\u3057\u306a\u3044\u5834\u5408\u3001\u51fa\u5e2d\u8005\u3092\u5f15\u304d\u4ed8\u3051\u3001\u51fa\u5e2d\u3092\u5f37\u304f\u6b62\u3081\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002 \u793e\u54e1\u3068\u305d\u306e\u4e0a\u53f8\u3092\u540c\u3058\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u306b\u62db\u5f85\u3057\u3066\u3044\u308b\u5834\u5408\u3001\u4e21\u65b9\u3068\u3082\u53c2\u52a0\u304c\u8981\u6c42\u3055\u308c\u308b\u7406\u7531\u3092\u7406\u89e3\u3057\u3066\u3044\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002 \u53ef\u80fd\u306a\u9650\u308a\u5b9f\u884c\u306b\u8fd1\u3044\u6c7a\u5b9a\u6c7a\u5b9a\u3092\u62bc\u3057\u51fa\u3057\u307e\u3059(\u968e\u5c64\u306e\u4e0b)\u3002\u00a0 CEO\u3092\u62db\u5f85\u3057\u305f\u5834\u5408\u306f\u3001\u4ee3\u308f\u308a\u306b\u4e0a\u7d1a\u526f\u793e\u9577(\u4e0a\u7d1a\u526f\u793e\u9577)\u306b\u30ec\u30dd\u30fc\u30c8\u6a5f\u80fd\u3092\u62db\u5f85\u3057\u3066\u307f\u307e\u305b\u3093\u304b\u3002\u00a0 \u3053\u308c\u306b\u3088\u308a\u5168\u54e1\u306b\u30ec\u30d9\u30eb\u30a2\u30c3\u30d7\u306e\u529b\u3092\u4e0e\u3048\u3001\u5b9f\u969b\u306b\u4f5c\u696d\u3092\u5b9f\u65bd\u3057\u3066\u3044\u308b\u4eba\u7269\u306b\u3055\u3089\u306b\u8cac\u4efb\u3092\u8ca0\u3044\u307e\u3059\u3002<\/p>\n<p><span><br \/>\n  <strong>6) <\/strong> <\/span><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-331839\" src=\"https:\/\/storage.googleapis.com\/blogs-images\/ciscoblogs\/1\/2020\/07\/Screen-Shot-2020-07-23-at-1.52.33-PM-300x170.png\" alt=\"Webex Assistant\" width=\"500\" height=\"284\" \/>  <u><\/u>  \u4e8b\u524d\u306b\u8a08\u753b\u3057\u3001\u660e\u78ba\u306a\u671f\u5f85\u306e\u8a2d\u5b9a\u3092\u884c\u3044\u307e\u3059\u3002\u8b70\u984c\u3001\u4e8b\u524d\u8aad\u307f(\u9069\u5207\u306a\u5834\u5408)\u3001\u304a\u3088\u3073\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u5f8c\u306e\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u3092\u884c\u3063\u3066\u3001\u5f37\u5236\u6e96\u5099\u3092\u884c\u3044\u307e\u3059\u3002\u00a0 \u30a2\u30b8\u30a7\u30f3\u30c0\u304c\u4e8b\u524d\u306b\u6295\u7a3f\u3055\u308c\u3066\u3044\u306a\u3044\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u306f\u53d6\u308a\u6d88\u3057\u307e\u3059\u3002\u00a0 \u307e\u305f\u3001\u4ee5\u524d\u306e\u30a2\u30af\u30b7\u30e7\u30f3\u3084\u6301\u3061\u53bb\u308a\u3092\u8ab0\u304b\u304c\u30ad\u30e3\u30d7\u30c1\u30e3\u3057\u3066\u3044\u306a\u3044\u304b\u3001\u305d\u306e\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u306e\u6b21\u306e\u56de\u3092\u53d6\u308a\u6d88\u3057\u307e\u3059\u3002 (\u30d2\u30f3\u30c8: Cisco \u306e\u8a2d\u5b9a\u3092\u4f7fWebex \u30a2\u30b7\u30b9\u30bf\u30f3\u30c8 <a href=\"https:\/\/www.cisco.com\/c\/en\/us\/products\/conferencing\/webex-meetings\/transcription.html#~voice-intelligence\"><\/a> \u3067\u304d\u307e\u3059)\u00a0 \u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u306f\u30b3\u30b9\u30c8\u304c\u304b\u304b\u308b\u4e0a\u3001\u4eba\u3005\u304c\u9069\u5207\u306a\u6295\u8cc7\u3092\u3057\u306a\u3044\u5834\u5408\u306f\u3001\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u3092\u30ad\u30e3\u30f3\u30bb\u30eb\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p><strong>A\u3002 \u4e8b\u524d\u8aad\u307f\u53d6\u308a\u3068\u6e96\u5099:<\/strong> \u5c11\u306a\u304f\u3068\u3082 48 \u6642\u9593\u524d\u306b\u4e8b\u524d\u306b\u8aad\u307f\u53d6\u3063\u3066\u51fa\u5e2d\u8005\u306b\u9001\u4fe1\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002 \u4e8b\u524d\u306b\u8aad\u307f\u53d6\u308a\u3092 <em>\u884c\u3048\u3070\u3001\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u306e\u76ee\u6a19\u3092\u660e\u78ba\u306b\u3057\u3001\u30e6\u30fc\u30b6\u30fc\u306f\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u524d\u306b\u30a2\u30a4\u30c7\u30a2\u3092\u8003\u3048\u3001\u30c0\u30a4\u30b8\u30a7\u30b9\u30c8\u3057\u3001\u660e\u78ba\u306b\u4f1d<\/em> \u3048\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002 \u3053\u3053\u306e\u300c\u30bd\u30fc\u30b7\u30e3\u30eb\u5951\u7d04\u300d\u306f\u3001\u51fa\u5e2d\u8005\u306f\u4e8b\u524d\u306b\u8aad\u307f\u53d6\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002 \u4e8b\u524d\u8aad\u307f\u53d6\u308a\u304c\u4e8b\u524d\u306b\u9001\u4fe1\u3055\u308c\u3066\u3044\u306a\u3044\u5834\u5408\u3001\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u3092\u518d\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u8a2d\u5b9a\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n<p><strong>B\u3002 \u8b70\u984c\/\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u30a2\u30af\u30b7\u30e7\u30f3: <\/strong>\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u306e\u6240\u6709\u8005\u306f\u3001\u8b70\u984c (\u4e8b\u524d\u8aad\u307f\u53d6\u308a\u8cc7\u6599\u306b\u542b\u307e\u308c\u308b) \u304a\u3088\u3073\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u30a2\u30af\u30b7\u30e7\u30f3\u30a2\u30a4\u30c6\u30e0\u306e\u6295\u7a3f\u306b\u8cac\u4efb\u3092\u6301\u3063\u3066\u3044\u307e\u3059\u3002 \u4e21\u65b9\u306a\u3057\u3067\u306f\u3001\u30e6\u30fc\u30b6\u30fc\u306f\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u3092\u30b9\u30ad\u30c3\u30d7\u3067\u304d\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p><strong>C\u3002 \u30a4\u30f3\u30c7\u30c3\u30af\u30b9\u4e2d<\/strong>: \u4e8b\u524d\u306b\u30a2\u30b8\u30a7\u30f3\u30c0\u3092\u6301\u3064\u3053\u3068\u306e\u5229\u70b9\u306f\u3001\u7279\u5b9a\u306e\u8b70\u984c\u306b\u3064\u3044\u3066\u305d\u3053\u306b\u3044\u308b\u3060\u3051\u3067\u826f\u3044\u5834\u5408\u304c\u3042\u308b\u3068\u3044\u3046\u5229\u70b9\u3067\u3059\u3002 \u305d\u306e\u5834\u5408\u306f\u3001\u627f\u8a8d\u3055\u308c\u305f\u6642\u70b9\u3067\u8868\u793a\u3059\u308b\u304b\u3001\u5fc5\u8981\u306a\u3068\u304d\u306b\u4e8b\u524d\u306b\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u51fa\u5e2d\u8005\u306e 1 \u4eba\u306b Teams \u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u9001\u4fe1\u3057\u3066\u304f\u3060d\u3055\u3044\u3002<\/p>\n<p><strong>D\u3002 \u4ed6\u306e\u4eba\u306e\u6642\u9593\u3092\u5c0a\u91cd\u3057\u307e\u3059\u3002 <\/strong>\u8ffd\u3044\u3064\u304f\u306e\u306b\u4ee3\u308f\u308a\u306b\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u3092\u4f7f\u7528\u3057\u306a\u3044\u3002 \u30aa\u30d5\u30e9\u30a4\u30f3\u3067\u4f5c\u696d\u3092\u884c\u3044\u3001\u4f1a\u8b70\u306e\u30b9\u30d4\u30fc\u30c9\u3092\u30a2\u30c3\u30d7\u3059\u308b\u305f\u3081\u306b\u4ed6\u306e\u4eba\u306e\u6642\u9593\u3092\u30e0\u30c0\u306b\u3057\u307e\u305b\u3093\u3002 \u4f55\u304b\u306b\u3064\u3044\u3066\u7279\u5b9a\u306e\u8cea\u554f\u304c\u3042\u308b\u5834\u5408\u3001\u307e\u305f\u306f\u8ffd\u52a0\u60c5\u5831\u304c\u5fc5\u8981\u306a\u5834\u5408\u306f\u3001\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u306e\u5f8c\u306b\u9069\u5207\u306a\u4eba\u7269\u306b 1:1 \u306b\u554f\u3044\u5408\u3058\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n<p><strong>E\u3002 \u898f\u5f8b<\/strong>: \u30c1\u30fc\u30e0\u306f\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u306e\u30a2\u30fc\u30c1\u30d5\u30a1\u30af\u30c8\u3001\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u3001\u30b9\u30c6\u30fc\u30bf\u30b9 \u30ec\u30dd\u30fc\u30c8\u3001\u30e1\u30c8\u30ea\u30c3\u30af\u30b9\u3092\u4e00\u8cab\u3057\u3066\u66f4\u65b0\u3057\u3001\u6642\u9593\u5185\u306b\u4ed6\u306e\u30e6\u30fc\u30b6\u30fc\u304c\u6d88\u8cbb\u3059\u308b\u305f\u3081\u306b\u305d\u308c\u3092\u516c\u958b\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002 \u4ed6\u306e\u4eba\u306f\u30ea\u30f3\u30af\u3092\u30d6\u30c3\u30af\u30de\u30fc\u30af\u3057\u3001\u305d\u308c\u3092\u4e8b\u524d\u306b\u898b\u76f4\u3057\u3066\u304a\u304f\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u3053\u3046\u3059\u308c\u3070\u3001\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u306b\u95a2\u9023\u3059\u308b\u8cea\u554f\u3092\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p><span><br \/>\n  <strong>7) \u30b3\u30df\u30c3\u30c8\u30e1\u30f3\u30c8\u3092\u4fdd\u6301\u3059\u308b\u305f\u3081\u306b\u6642\u9593\u3092\u30d6\u30ed\u30c3\u30af\u3057\u307e\u3059<\/strong><br \/>\n<\/span><\/p>\n<p>\u30ab\u30ec\u30f3\u30c0\u30fc\u306b\u3088\u3063\u3066\u3001\u6b21\u306e\u60c5\u5831\u3092\u4fdd\u8b77\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p><strong>A\u3002 \u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u5f8c\u306e\u6642\u9593\u3092\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u3057\u3066\u4f5c\u696d\u3092\u5b8c\u4e86\u3057\u307e\u3059\u3002<\/strong> \u500b\u3005\u306e\u30b3\u30df\u30c3\u30c8\u30e1\u30f3\u30c8\u3092\u5b8c\u4e86\u3055\u305b\u308b\u6642\u9593\u3092\u30d6\u30ed\u30c3\u30af\u3057\u307e\u3059\u3002 \u3053\u308c\u306f\u3001\u66f8\u304d\u8fbc\u307f\u3001\u6642\u9593\u306e\u6307\u5c0e\u3001\u5373\u6c7a1:1\u3001\u307e\u305f\u306f\u5358\u7d14\u306a\u8003\u3048\u65b9\u306e\u63d0\u6848\u3067\u3059\u3002 \u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u958b\u50ac\u306b\u5bfe\u3059\u308b\u7d04\u675f\u3068\u540c\u3058\u6642\u9593\u3092\u4fdd\u8b77\u3057\u307e\u3059\u3002<\/p>\n<p><strong>B\u3002 \u4ed6\u306e\u30e6\u30fc\u30b6\u30fc\u306e\u30ab\u30ec\u30f3\u30c0\u30fc\u3067\u30ea\u30de\u30a4\u30f3\u30c0\u30fc\u3068\u914d\u4fe1\u65e5\u3092\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u3057\u307e\u3059\u3002 <\/strong>\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u306f\u983b\u7e41\u306b\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u78ba\u8a8d\u3057\u307e\u3059\u3002 \u30a2\u30af\u30b7\u30e7\u30f3\u3092\u7279\u5b9a\u3057\u305f\u3089\u3001\u30ab\u30ec\u30f3\u30c0\u30fc\u3067\u6642\u9593\u3092\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u3057\u3001\u305d\u306e\u914d\u4fe1\u53ef\u80fd\u3092\u63d0\u4f9b\u3057\u3001\u305d\u308c\u3089\u306e\u914d\u4fe1\u8005\u304c Teams \u30b9\u30da\u30fc\u30b9\u3067\u63d0\u4f9b\u63d0\u4f9b\u3092\u78ba\u8a8d\u3057\u307e\u3059\u3002 \u3053\u306e\u65b9\u6cd5\u3067\u3001\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u3092\u5fc5\u8981\u3068\u305b\u305a\u306b\u3001\u305d\u306e\u30b9\u30da\u30fc\u30b9\u3067\u305d\u308c\u3089\u3092\u5f8c\u304b\u3089\u8ffd\u3044\u304b\u3051\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 \u3055\u3089\u306b\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8 \u30d7\u30e9\u30f3\u304c\u3042\u308b\u5834\u5408\u306f\u3001\u305d\u306e\u66f4\u65b0\u3092\u7d99\u7d9a\u3057\u3066\u884c\u3044\u3001\u5225\u306e\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u3092\u884c\u3046\u5834\u5408\u306b\u5bfe\u3057\u3066\u30b9\u30c6\u30fc\u30bf\u30b9\u3092\u5f97\u308b\u65b9\u6cd5\u3092\u53c2\u7167\u3057\u307e\u3059\u3002<\/p>\n<p><span><br \/>\n  <strong>8) \u300c\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u30d5\u30ea\u30fc\u300d\u306e\u65e5\u7a0b\u3092\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u3059\u308b<\/strong> <\/span>  \u6df1\u3044\u4ed5\u4e8b\u306e\u305f\u3081\u306b\u3001\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u306e\u7121\u6599\u65e5\u6570\u3092\u958b\u50ac\u3059\u308b\u00a0 \u3053\u306e\u4f8b\u306f\u30a8\u30f3\u30b8\u30cb\u30a2\u3092\u4fdd\u8b77\u3059\u308b\u305f\u3081\u306e\u3082\u306e\u3067\u3059\u3002\u00a0 \u7d44\u7e54\u306b\u3088\u3063\u3066\u306f\u3001\u30a8\u30f3\u30b8\u30cb\u30a2\u306f\u6bce\u9031 4 \u65e5\u9593\u306e\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u30d5\u30ea\u30fc\u3092\u5229\u7528\u3067\u304d\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002 \u5f7c\u3089\u304c\u51fa\u5e2d\u3059\u308b\u552f\u4e00\u306e\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u306f\u3001\u4ed6\u306e\u30a8\u30f3\u30b8\u30cb\u30a2\u3084\u8a2d\u8a08\u4fc2\u3068\u81ea\u3089\u547c\u3073\u51fa\u3057\u3001\u4ed5\u4e8b\u3092\u5b8c\u4e86(\u30b9\u30bf\u30f3\u30c9\u30a2\u30c3\u30d7\u3001\u30b3\u30fc\u30c9\u30ec\u30d3\u30e5\u30fc\u306a\u3069)\u3068\u95a2\u9023\u3057\u3066\u3044\u307e\u3059\u3002 \u77ed\u8ddd\u96e2\u30011\u5bfe1\u306e\u4e21\u30c1\u30fc\u30e0\u3001\u30b9\u30bf\u30c3\u30d5\u4f1a\u8b70\u306f\u90315<sup><\/sup> \u65e5\u306b\u5b9f\u65bd\u3055\u308c\u307e\u3059\u3002<\/p>\n<p><span><br \/>\n  <strong>9) \u300c<\/strong> <\/span>  \u6b20\u843d\u306e\u6050\u308c\u300d\u304b\u3089\u300c\u6b20\u843d\u3059\u308b\u6050\u308c\u300d\u304b\u3089\u300c\u6b20\u843d\u3059\u308b\u6050\u308c\u300d\u306b\u30d5\u30ea\u30c3\u30d7\u3057\u307e\u3059\u3002\u6625\u306e\u30af\u30ea\u30fc\u30cb\u30f3\u30b0\u3092\u884c\u3044\u3001\u5b9a\u671f\u7684\u306b\u65e2\u5b58\u306e\u3059\u3079\u3066\u306e\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u3092\u30ad\u30e3\u30f3\u30bb\u30eb\u3059\u308b\u65b0\u3057\u3044\u958b\u59cb\u3092\u8003\u616e\u3057\u3066\u304f\u3060\u3055\u3044\u3002\u00a0 \u65b0\u3057\u3044\u30ab\u30ec\u30f3\u30c0\u30fc\u306f\u3001\u9069\u5207\u306a\u30e6\u30fc\u30b6\u30fc\u3068\u5fc5\u8981\u306a\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u3060\u3051\u3067\u59cb\u307e\u308b\u306e\u3067\u3001\u660e\u78ba\u306a\u30a2\u30b8\u30a7\u30f3\u30c0\u3068\u7d50\u679c\u3092\u62db\u5f85\u3067\u925b\u7b46\u3067\u793a\u3057\u307e\u3059\u3002 \u30e6\u30fc\u30b6\u30fc\u304c\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u306b\u51fa\u5e2d\u3059\u308b\u524d\u306b\u5b8c\u4e86\u3059\u308b\u5fc5\u8981\u304c\u3042\u308b\u6e96\u5099\u4f5c\u696d\u3092\u6982\u8981\u3057\u307e\u3059\u3002\u00a0 \u3055\u3089\u306b\u3001\u4e00\u90e8\u306e\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u306e <strong>Kkip<\/strong><strong>\u3092\u884c\u3046\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/strong>\u3002 \u8ca2\u732e\u3067\u304d\u306a\u3044\u3068\u78ba\u4fe1 <u>\u3059\u308b\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u306b\u306f\u53c2\u52a0\u3057\u306a\u3044\u3002<\/u> \u4ee3\u308f\u308a\u306b\u3001\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u306eWebex \u30a2\u30b7\u30b9\u30bf\u30f3\u30c8\u306b\u53c2\u52a0\u3057\u3001\u8b70\u4e8b\u9332\u307e\u305f\u306f\u30cf\u30a4\u30e9\u30a4\u30c8\u306b\u30a2\u30af\u30bb\u30b9\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p><span><br \/>\n  <strong>10) \u76ee\u7684\u3092\u9054\u6210\u3059\u308b\u305f\u3081\u306b\u30b3\u30fc\u30b9<\/strong> <\/span><strong>  \u3092\u958b\u50ac\u3057\u307e\u3059\u3002 <\/strong>\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u4e2d\u306b\u30d7\u30e9\u30f3\u304c\u8a2d\u5b9a\u3055\u308c\u3001\u5408\u610f\u3055\u308c\u305f\u5f8c\u306f\u3001\u8907\u6570\u306e\u5f53\u4e8b\u8005\u304b\u3089\u518d\u8abf\u6574\u3055\u308c\u3001\u518d\u3073\u884c\u3046\u306e\u3067\u3001\u4e0d\u4e00\u81f4\u3092\u907f\u3051\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<blockquote><p>\u5f53\u793e\u306e\u30a6\u30a7\u30d6\u30b5\u30a4\u30c8 <a href=\"https:\/\/www.cisco.com\/c\/m\/en_us\/business-resiliency.html\">\u3092<\/a> \u53c2\u7167\u3057\u3066\u3001\u30d1\u30f3\u30c7\u30df\u30c6\u306e\u6642\u4ee3\u306e\u30d3\u30b8\u30cd\u30b9\u306e\u518d\u5411\u4e0a\u306b\u3064\u3044\u3066\u5b66\u7fd2\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p><\/blockquote>\n<p><strong>\u8ca2\u732e\uff1a<\/strong> Contact Center\u306e\u30ea\u30fc\u30c0\u30fc\u30b7\u30c3\u30d7\u3068\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u30b0\u30eb\u30fc\u30d7\u306e\u30ea\u30fc\u30c0\u30fc\u30b7\u30c3\u30d7\u306f\u3059\u3079\u3066\u3001\u4ee5\u4e0b\u306e\u7279\u5b9a\u306e\u63d0\u6848\u3067\u3053\u308c\u3089\u306e\u30a2\u30a4\u30c7\u30a2\u306b\u8ca2\u732e\u3057\u307e\u3057\u305f\u3002 Omar Todkol\u3001David Wiener\u3001Brian Schmahl\u3001Hardhar Gaddiahar Gaddiahar\u3001Abhay Kulkrni\u3001\u304a\u3088\u3073 Vinod Muthukrishnan\u3002<\/p>\n<p><strong>\u8a73\u7d30\u306b\u3064\u3044\u3066 https:\/\/blogs.cisco.com\/collaboration\/planning-your-large-virtual-event-webex-meetings-adds-streaming-support-for-youtube-twitter-linkedin-facebook-for-workplace-and-more <\/strong>  https:\/\/blogs.cisco.com\/collaboration\/making-the-move-to-modern-messaging https:\/\/blogs.cisco.com\/collaboration\/turning-good-videoconferencing-into-a-great-meetings-with-smart-adaptive-media-resilience-in-webex-meetings<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u3053\u3053\u3067\u306f\u3001\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u306b\u591a\u304f\u306e\u6642\u9593\u3092\u8cbb\u3084\u3055\u305a\u306b\u3001\u751f\u7523\u6027\u3092\u7dad\u6301\u3057\u3001\u6642\u9593\u306b\u6c7a\u5b9a\u3059\u308b\u65b9\u6cd5\u3092\u793a\u3057\u307e\u3059\u3002<\/p>\n","protected":false},"author":5480,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[1584,8018],"tags":[3851,15031,8512],"class_list":["post-386893","post","type-post","status-publish","format-standard","hentry","category-customer-experience","category-collaboration","tag-collaboration-solutions","tag-webex-tips","tag-webex--ja"],"acf":[],"yoast_head":"<!-- This site is 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