{"id":388249,"date":"2020-01-14T05:09:03","date_gmt":"2020-01-14T13:09:03","guid":{"rendered":"https:\/\/blog.webex.com\/uncategorized-ja\/2019%e5%b9%b4-%e3%82%b7%e3%82%b9%e3%82%b3%e3%82%b3%e3%83%a9%e3%83%9c%e3%83%ac%e3%83%bc%e3%82%b7%e3%83%a7%e3%83%b3%e3%81%ae%e4%bb%8a%e5%b9%b4%e3%82%92%e9%96%8b%e5%82%ac%e3%81%97%e3%81%be%e3%81%97\/"},"modified":"2020-01-14T05:09:03","modified_gmt":"2020-01-14T13:09:03","slug":"2019%e5%b9%b4-%e3%82%b7%e3%82%b9%e3%82%b3%e3%82%b3%e3%83%a9%e3%83%9c%e3%83%ac%e3%83%bc%e3%82%b7%e3%83%a7%e3%83%b3%e3%81%ae%e4%bb%8a%e5%b9%b4%e3%82%92%e9%96%8b%e5%82%ac%e3%81%97%e3%81%be%e3%81%97","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/ja\/customer-experience\/2019%e5%b9%b4-%e3%82%b7%e3%82%b9%e3%82%b3%e3%82%b3%e3%83%a9%e3%83%9c%e3%83%ac%e3%83%bc%e3%82%b7%e3%83%a7%e3%83%b3%e3%81%ae%e4%bb%8a%e5%b9%b4%e3%82%92%e9%96%8b%e5%82%ac%e3%81%97%e3%81%be%e3%81%97\/","title":{"rendered":"2019\u5e74 &#8211; \u30b7\u30b9\u30b3\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u306e\u4eca\u5e74\u3092\u958b\u50ac\u3057\u307e\u3057\u3087\u3046!"},"content":{"rendered":"<h2><span><br \/>\n  <strong>\u30b7\u30b9\u30b3\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u306e\u7d20\u6674\u3089\u3057\u3044\u5e74\u00a0<\/strong><br \/>\n<\/span><\/h2>\n<p>\u3059\u3067\u306b 2020 \u5e74\u3067\u3059\u3002 Cisco Collaboration \u306e 2019 \u5e74\u3092\u78ba\u5b9f\u306b\u8aac\u660e\u3057\u3066\u3044\u308b\u3001\u5fd9\u3057\u304f\u697d\u3057\u3044\u3068\u304d\u6642\u9593\u304c\u98db\u3073\u56de\u3063\u3066\u3044\u307e\u3059\u3002\u00a0 2019 \u5e74\u306f\u7d20\u6674\u3089\u3057\u3044\u5e74\u3060\u3063\u305f\u306e\u3067\u3001\u5f53\u793e\u306e\u30c1\u30fc\u30e0\u306f\u672c\u5f53\u306b\u7d20\u6674\u3089\u3057\u3044\u6280\u8853\u3092\u63d0\u4f9b\u3057\u3001\u9867\u5ba2\u304c\u512a\u308c\u305f\u6a5f\u80fd\u3092\u6d3b\u7528\u3059\u308b\u306e\u306b\u4e00\u7dd2\u306b\u4ed5\u4e8b\u3092\u3057\u307e\u3057\u305f\u3002 2020 \u5e74\u3092\u59cb\u3080\u524d\u306b\u30012019 \u5e74\u306e\u3044\u304f\u3064\u304b\u306e\u30cf\u30a4\u30e9\u30a4\u30c8\u306b\u3064\u3044\u3066\u7c21\u5358\u306b\u632f\u308a\u8fd4\u3063\u3066\u307f\u305f\u3044\u3068\u601d\u3044\u307e\u3059\u3002<\/p>\n<h2><span><br \/>\n  <strong>\u9769\u65b0\u3068\u53d6\u308a\u8fbc\u307f<\/strong><br \/>\n<\/span><\/h2>\n<p>2019\u5e74\u306f\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u30c1\u30fc\u30e0\u306e\u975e\u5e38\u306b\u751f\u7523\u7684\u306a\u5e74\u3060\u3063\u305f\u304c\u3001\u65b0\u305f\u306a\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u591a\u304f\u3092\u63d0\u4f9b\u3057\u305f\u3002<\/p>\n<ul>\n<li>\u5f53\u793e\u306eEP\u304a\u3088\u3073\u30bc\u30cd\u30e9\u30eb\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u306eAmy Chang\u6c0f\u306f\u3001\u696d\u754c\u3067\u6700\u521d\u306e\u30b3\u30b0\u30cb\u30c6\u30a3\u30d6\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3 <a href=\"https:\/\/newsroom.cisco.com\/feature-content?type=webcontent&#038;articleId=1975009\">   <u>\u306b\u3064\u3044\u3066\u7d39\u4ecb\u3057\u305f\u3002<\/u><br \/>\n<\/a><\/li>\n<li>Cisco \u30e9\u30a4\u30d6\u306e\u901a\u77e5\u306b\u306f\u3001\u30dd\u30fc\u30c8\u30d5\u30a9\u30ea\u30aa <a href=\"https:\/\/newsroom.cisco.com\/press-release-content?type=webcontent&#038;articleId=1993209\">   <u>\u5168\u4f53\u306b\u308f\u305f\u3063\u3066\u7d71\u5408\u3055\u308c\u305f\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3068People Insights\u304c\u542b\u307e\u308c\u3066\u3044\u307e\u3059<\/u><br \/>\n<\/a><\/li>\n<li><a href=\"https:\/\/newsroom.cisco.com\/press-release-content?type=webcontent&#038;articleId=2032425\"><br \/>\n  <u>\u5358\u4e00\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0 <\/u>   <span>\u306e<\/span><\/a><a href=\"https:\/\/newsroom.cisco.com\/press-release-content?type=webcontent&#038;articleId=2032425\">   <span> \u5229\u70b9\u3001\u30af\u30e9\u30a6\u30c9<\/span> <u>   \u901a\u8a71\u306e\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u3001<\/u><\/a> \u65b0\u3057\u3044\u30c7\u30d0\u30a4\u30b9\u3001\u305d\u306e\u4ed6\u30d1\u30fc\u30c8\u30ca\u30fc \u30d1\u30fc\u30c8\u30ca\u30fc\u3067\u7d39\u4ecb\u3055\u308c\u3066\u3044\u308b\u305d\u306e\u4ed6<\/li>\n<li><a href=\"https:\/\/newsroom.cisco.com\/press-release-content?type=webcontent&#038;articleId=2019432\"><br \/>\n  <u>\u30b3\u30b0\u30cb\u30c6\u30a3\u30d6 Contact Center<\/u> <\/a> \u304c Contact Center \u4e2d\u306b\u516c\u958b\u3055\u308c\u307e\u3057\u305f<\/li>\n<li><u><br \/>\n  <a href=\"https:\/\/newsroom.cisco.com\/press-release-content?type=webcontent&#038;articleId=2020758\">\u30e6\u30fc\u30b6\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u640d\u306a<\/a> <\/u> <a href=\"https:\/\/newsroom.cisco.com\/press-release-content?type=webcontent&#038;articleId=2020758\">\u3046\u3053\u3068\u306a\u304f\u3001<\/a> Webex\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30aa\u30d7\u30b7\u30e7\u30f3\u304c\u62e1\u5f35\u3055\u308c\u307e\u3057\u305f<\/li>\n<li><a href=\"https:\/\/www.cisco.com\/c\/en\/us\/solutions\/collaboration\/cognitive-collaboration-solutions.html\"><br \/>\n  <span>\u65b0\u3057\u3044\u30b3\u30b0\u30cb\u30c6\u30a3\u30d6\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3<\/span><br \/>\n<\/a><\/li>\n<li><a href=\"https:\/\/newsroom.cisco.com\/press-release-content?type=webcontent&#038;articleId=2024491\"><br \/>\n  <u>CloudCherry\u306f\u3001<\/u> <\/a> \u5206\u6790\u3001\u9867\u5ba2\u30b8\u30e3\u30fc\u30cb\u30fc\u30de\u30c3\u30d4\u30f3\u30b0\u3001\u8abf\u67fb\u6a5f\u80fd\u3092\u63d0\u4f9b\u3059\u308b\u305f\u3081\u306b\u53d6\u5f97\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><a href=\"https:\/\/www.cisco.com\/c\/en\/us\/about\/corporate-strategy-office\/acquisitions\/voicea.html?dtid=osscdc000283\"><br \/>\n  <u>Voicea \u304c\u30b3\u30b0<\/u> <\/a>\u30cb\u30c6\u30a3\u30d6 \u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u62e1\u5f35\u3059\u308b\u305f\u3081\u306b\u53d6\u5f97\u3057\u307e\u3057\u305f<\/li>\n<\/ul>\n<h2><span><br \/>\n  <strong>\u9867\u5ba2\u306e\u6210\u529f\u306e\u30b5\u30dd\u30fc\u30c8<\/strong><br \/>\n<\/span><\/h2>\n<p>\u304a\u5ba2\u69d8\u304c\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3067\u8077\u5834\u3092\u5909\u9769\u3057\u3066\u3044\u307e\u3059\u3002\u79c1\u305f\u3061\u306f\u304a\u5ba2\u69d8\u306e\u4ed5\u4e8b\u306e\u7d39\u4ecb\u3067\u975e\u5e38\u306b\u6709\u76ca\u3067\u3059\u3002<\/p>\n<ul>\n<li><a href=\"https:\/\/www.cisco.com\/c\/en\/us\/solutions\/collaboration\/ibm-norway.html\"><br \/>\n  <u>IBM<\/u> <\/a>\u2013 Webex \u3092\u4f7f\u7528\u3057\u3066\u9867\u5ba2\u3068\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3059\u308b<\/li>\n<li><a href=\"https:\/\/www.cisco.com\/c\/en\/us\/solutions\/collaboration\/ellen-degeneres-show.html\"><br \/>\n  <u>Ellen DeGeneres Show<\/u> <\/a>&#8211; \u30e6\u30fc\u30b6\u30fc\u306eWebex Teams\u3092\u4f7f\u7528\u3057\u3066\u3001\u6700\u9ad8\u306e\u8a55\u4fa1\u3092\u5f97\u308b<\/li>\n<li><a href=\"https:\/\/www.youtube.com\/watch?v=i7InVNXix-o\"><br \/>\n  <u>\u5c40<\/u> <\/a> \u756a \u2013 Webex \u304c\u3001\u7acb\u3066\u8fbc\u307f 50Th<sup>Anniversary \u6a5f\u80fd\u306b\u304a\u3044\u3066\u91cd\u8981\u306a<\/sup> \u5f79\u5272\u3092\u679c\u305f\u3057\u307e\u3059<\/li>\n<li><a href=\"https:\/\/www.youtube.com\/watch?v=8zEQ55XbFgA&#038;t=4s\"><br \/>\n  <u>T-Mobile<\/u> <\/a>&#8211; Cisco Contact Center \u3067\u30ab\u30b9\u30bf\u30de\u30fc \u30b1\u30a2\u3092\u5909\u9769\u3057\u307e\u3059<\/li>\n<li><a href=\"https:\/\/www.youtube.com\/watch?v=EBf2D7yBeX8\"><br \/>\n  <span>\u521d\u6f14\u306e<\/span> <\/a> \u8abf\u67fb\u3067\u5f7c\u3089\u306e&#8221;unicorn&#8221;\u3092\u30e6\u30fc\u30b6\u30fc\u306bCisco Webex<\/li>\n<li><a href=\"https:\/\/video.cisco.com\/detail\/videos\/latest-videos\/video\/6049658023001\/unc-pembroke-changing-lives-through-collaboration-education-technology?autoStart=true\"><br \/>\n  <u>\u5317\u7c73\u5927\u5b66\u7acb\u6cd5 \u2013 <\/u> <\/a>Webex \u3092\u4f7f\u7528\u3057\u3066\u9060\u9694\u5730\u306e\u5b66\u751f\u3092\u63a5\u7d9a\u3059\u308b<\/li>\n<li><a href=\"https:\/\/www.cisco.com\/c\/en\/us\/solutions\/collaboration\/sparke-helmore-lawyers.html\"><br \/>\n  <u>Sparke \u5408\u6cd5\u306e\u554f\u984c &#8211;<\/u> <\/a>Webex \u3092\u4f7f\u7528\u3057\u3066\u6210\u9577\u3057\u3001\u9769\u65b0\u3092\u8d77\u3053\u3057\u307e\u3059<\/li>\n<li><a href=\"https:\/\/www.youtube.com\/watch?v=dBBO3tbwJy8&#038;t=1s\"><br \/>\n  <u>10x Banking<\/u> <\/a> \u2013 Webex\u304c\u30c1\u30fc\u30e0\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u5909\u9769<\/li>\n<li>\u305d\u306e\u4ed6\u306e\u9867\u5ba2\u30d3\u30c7\u30aa\u3001\u88fd\u54c1\u6982\u8981\u3001Webex YouTube \u30c1\u30e3\u30f3\u30cd\u30eb\u306e <a href=\"https:\/\/www.youtube.com\/channel\/UCNBf2FAcVlMl5F3hJ2bBc3w\">   <u>\u30c1\u30e5\u30fc\u30c8\u30ea\u30a2\u30eb<\/u><br \/>\n<\/a><\/li>\n<li>\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u9867\u5ba2\u4e8b\u4f8b <a href=\"https:\/\/www.cisco.com\/c\/en\/us\/solutions\/collaboration\/case-studies.html\">   <u>\u306b\u95a2\u3059\u308b\u4ed6\u306e Cisco.com<\/u> <\/a><\/li>\n<\/ul>\n<h2><span><br \/>\n  <strong>\u696d\u754c\u3067\u306e\u30ea\u30fc\u30c0\u30fc\u30b7\u30c3\u30d7<\/strong><br \/>\n<\/span><\/h2>\n<p>\u696d\u754c\u30ea\u30fc\u30c0\u30fc\u30b7\u30c3\u30d7\u3092\u62e1\u5927\u3059\u308b\u305f\u3081\u306b\u4e00\u7dd2\u306b\u53d6\u308a\u7d44\u307f\u3001\u696d\u754c\u304c\u5f53\u793e\u3092\u8a8d\u8b58\u3057\u672c\u5f53\u306b\u826f\u304b\u3063\u305f\u3068\u601d\u3044\u307e\u3059\u3002<\/p>\n<ul>\n<li>Cisco \u306f<a href=\"https:\/\/blogs.cisco.com\/collaboration\/cisco-scores-highest-in-gartner-2019-critical-capabilities-report-in-three-meetings-use-cases\"> \u3001Unified Communications as Service \u306e\u30ea\u30fc\u30c0\u30fc\u3067\u3042\u308b\u30012019 \u5e74\u306e Magic Quadrant for Meeting Solutions<u><\/u> <\/a>   <span>\u3067\u6700\u3082\u9ad8\u3044\u8a55\u4fa1\u3092\u5f97\u3063\u3066\u3044\u307e\u3059\u3002<a href=\"https:\/\/engage2demand.cisco.com\/lp_gartner_ucaas_magic_quadrant_2019_17582\"><\/a><br \/>\n<\/span><u><\/u><\/li>\n<li>Ar unifi \u306e\u8abf\u67fb\u306b\u3088\u308b\u3068\u3001Web <a href=\"https:\/\/blogs.cisco.com\/collaboration\/aragon-research-videoconferencing\">   <u>\u304a\u3088\u3073\u30d3\u30c7\u30aa<\/u> <\/a> <u>   <a href=\"https:\/\/blogs.cisco.com\/collaboration\/cisco-is-selected-as-a-leader-in-aragons-globe-for-unified-communications-and-collaboration-for-the-second-consecutive-year\">\u4f1a\u8b70\u3001Unified Communications and Collaboration<\/a>\u3001Contact Center \u3067\u306f Cisco \u306e\u30ea\u30fc\u30c0\u30fc <\/u>\u306b<a href=\"https:\/\/engage2demand.cisco.com\/LP=17033?ccid=cc001193&#038;oid=anrco017571\">   <u> \u6307\u5b9a\u3055\u308c\u3066\u3044\u308b<\/u><br \/>\n<\/a><\/li>\n<li><a href=\"https:\/\/blogs.cisco.com\/collaboration\/cisco-recognized-as-a-worldwide-ucaas-leader-by-gartner?dtid=osscdc000283\"><br \/>\n  <u>IDC \u306f Cisco \u3092\u30b5\u30fc\u30d3\u30b9\u3068\u3057\u3066<\/u> <\/a> Unified Communications \u306e\u30ea\u30fc\u30c0\u30fc\u3068\u3057\u3066\u540d\u524d\u4ed8\u3051 (UCaaS)<\/li>\n<li>Cisco Collaboration \u306f\u3001 <a href=\"https:\/\/blogs.cisco.com\/collaboration\/webex-collaboration-receives-an-excellent-rating-from-pc-magazine-and-is-the-overall-award-winner-for-crns-arc-report-card?dtid=osscdc000283\">   <u>2019 CRN Annual Report Card \u3067\u300c\u5168\u4f53\u306e Win\u300d\u3092\u53d6\u308a\u8fbc\u3080<\/u><br \/>\n<\/a><\/li>\n<li>Cisco Webex Meetings\u300e <a href=\"https:\/\/www.pcmag.com\/roundup\/268017\/the-best-video-conferencing-software\">   <u>PC Magazine Editor&#8217;s Choice\u300f\u3067\u3059\u3002<\/u><br \/>\n<\/a><\/li>\n<li>Webex Room Kit Mini \u304c <a href=\"https:\/\/blogs.cisco.com\/collaboration\/red-dot-design-award-room-kit-mini?dtid=osscdc000283\">   <u>2019 Red Dot Design \u8cde\u3092\u7372\u5f97<\/u><br \/>\n<\/a><\/li>\n<li><a href=\"https:\/\/newsroom.cisco.com\/press-release-content?type=webcontent&#038;articleId=2032425\"><br \/>\n  <u>Fortune 500<\/u> <\/a>\u306e 95% \u304c Cisco \u306e\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u30b9\u30a4\u30fc\u30c8\u3092\u4f7f\u7528\u3057\u3066\u3044\u307e\u3059<\/li>\n<li><u>G2 \u306b\u3088\u308a\u6e2c\u5b9a\u3055\u308c\u305f\u5e74<\/u> \u306b\u304a\u3051\u308b Webex \u88fd\u54c1\u8a55\u4fa1<\/li>\n<li>\u30af\u30e9\u30a6\u30c9\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u5f37\u529b\u306a <a href=\"https:\/\/blogs.cisco.com\/collaboration\/the-path-to-offering-customers-the-most-complete-next-gen-collaboration-solution\">   <u>Webex Calling<\/u> \u6a5f<\/a><\/li>\n<li>\u4ed6\u306e\u696d\u754c\u30a2\u30ca\u30ea\u30b9\u30c8 <span>   <a href=\"https:\/\/www.cisco.com\/c\/en\/us\/solutions\/collaboration\/analysts.html\">\u306e\u30ec\u30dd\u30fc\u30c8\u3092\u8868\u793a\u3059\u308b<\/a><br \/>\n<\/span><\/li>\n<\/ul>\n<h2><span><br \/>\n  <strong>\u696d\u754c\u30d1\u30fc\u30c8\u30ca\u30fc\u95a2\u4fc2<\/strong><br \/>\n<\/span><\/h2>\n<p>\u5f53\u793e\u306e\u304a\u5ba2\u69d8\u304c\u5f53\u793e\u306e\u88fd\u54c1\u3092\u4ed6\u306e IT \u88fd\u54c1\u3068\u7d71\u5408\u3059\u308b\u306e\u306b\u5f79\u7acb\u3064\u60c5\u5831\u3068\u3057\u3066\u3001\u5f53\u793e\u306f\u4e3b\u8981\u306a\u6280\u8853\u30d7\u30ed\u30d0\u30a4\u30c0\u3068\u63d0\u643a\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<ul>\n<li><a href=\"https:\/\/blogs.cisco.com\/collaboration\/cisco-and-microsoft-have-come-together-to-deliver-a-better-user-experience\"><br \/>\n  <u>Microsoft<\/u> <\/a> \u2013 \u30d3\u30c7\u30aa\u4f1a\u8b70\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u76f8\u4e92\u306b\u63a5\u7d9a\u3059\u308b\u30d1\u30fc\u30c8\u30ca\u30fc\u30b7\u30c3\u30d7<\/li>\n<li><a href=\"https:\/\/blogs.cisco.com\/collaboration\/cisco-samsung-powering-workplace-transformation-by-doubling-down-on-co-creation-and-huddle-spaces\"><br \/>\n  <span>Samsung<\/span> <\/a> \u2013 \u30ef\u30fc\u30af\u30d7\u30ec\u30fc\u30b9\u5909\u9769\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306b\u95a2\u3059\u308b\u30d1\u30fc\u30c8\u30ca\u30fc\u30b7\u30c3\u30d7<\/li>\n<li><span><br \/>\n  <a href=\"https:\/\/blogs.cisco.com\/collaboration\/google-calendar-users-love-cisco-webex-meetings?dtid=osscdc000283\">Google<\/a> <\/span>\u2013 Webex \u3068 Google Calendar \u306e\u30a4\u30f3\u30c6\u30b0\u30ec\u30fc\u30b7\u30e7\u30f3<\/li>\n<\/ul>\n<h2><span><br \/>\n  <strong>\u305d\u306e\u4ed6\u306e\u65b0\u3057\u3044\u30ea\u30bd\u30fc\u30b9\u3068\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3<\/strong><br \/>\n<\/span><\/h2>\n<p>2019\u5e74\u306b\u4ed6\u306e\u65b0\u3057\u3044\u30ea\u30bd\u30fc\u30b9\u3092\u63d0\u4f9b\u3057\u3001\u8208\u5473\u6df1\u304f\u4fbf\u5229\u306a\u30c4\u30fc\u30eb\u3092\u63d0\u4f9b\u3059\u308b\u305f\u3081\u306b\u3001\u30b7\u30b9\u30b3\u306e\u30c1\u30fc\u30e0\u3084\u4ed6\u306e\u30e1\u30f3\u30d0\u30fc\u306b\u611f\u8b1d\u3057\u307e\u3059\u3002<\/p>\n<ul>\n<li>\u5f53\u793e\u306e\u65b0\u3057\u3044\u30d6\u30e9\u30f3\u30c9 \u30ad\u30e3\u30f3\u30da\u30fc\u30f3 &#8211; <a href=\"https:\/\/blogs.cisco.com\/collaboration\/the-awesome-power-of-webex-collaboration-combinations\">   <u>\u6700\u9069\u306a\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u306f Webex \u4e0a\u3067\u5b9f\u73fe\u3057\u307e\u3059<\/u><br \/>\n<\/a><\/li>\n<li>\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3 <a href=\"https:\/\/newsroom.cisco.com\/collaboration\">   <u>\u30cb\u30e5\u30fc\u30b9\u306e\u30ea\u30ea\u30fc\u30b9<\/u><br \/>\n<\/a><\/li>\n<li>Webex \u30b3\u30f3\u30c6\u30f3\u30c4\u30e9\u30a4\u30d6\u30e9\u30ea Cisco.com <a href=\"https:\/\/blogs.cisco.com\/collaboration\">   <span> <\/span> <\/a>Webex.com <a href=\"https:\/\/www.webex.com\/home3.html?c=1&#038;adobe_mc_sdid=SDID%3D409ACFF625B518B7-4964573D96544DBB%7CMCORGID%3D5C0A123F5245AEEA0A490D45%40AdobeOrg%7CTS%3D1578613774&#038;adobe_mc_ref=https%3A%2F%2Fwww.webex.com%2Fhome%2F\">    <u>   <\/u><\/a><a href=\"https:\/\/www.webex.com\/library\/index.html\"> <span>\u65b0\u3057\u3044\u30d6\u30ed\u30b0<\/span><br \/>\n<\/a><\/li>\n<li><a href=\"https:\/\/www.cisco.com\/c\/en\/us\/solutions\/collaboration\/collaboration-events.html#~past-events\"><br \/>\n  <u><\/u> <\/a>2019 \u5e74\u306e Cisco Collaboration \u306e\u4e3b\u306a\u30a4\u30d9\u30f3\u30c8<\/li>\n<li>\u30d3\u30c7\u30aa\u3068\u30d3\u30c7\u30aa\u306e\u65b0\u3057\u3044 Cisco.com <a href=\"https:\/\/www.cisco.com\/c\/en\/us\/solutions\/collaboration\/index.html\">   <span><\/span> <\/a> \u30b3\u30f3\u30c6\u30f3\u30c4 Webex.com <a href=\"https:\/\/www.webex.com\/home3.html?c=1&#038;adobe_mc_sdid=SDID%3D409ACFF625B518B7-4964573D96544DBB%7CMCORGID%3D5C0A123F5245AEEA0A490D45%40AdobeOrg%7CTS%3D1578613774&#038;adobe_mc_ref=https%3A%2F%2Fwww.webex.com%2Fhome%2F\">   <u><\/u><br \/>\n<\/a><u><\/u><\/li>\n<\/ul>\n<p>\u826f\u3044\u30d6\u30ed\u30b0\u306f\u77ed\u304f\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u304c\u3001 2019\u5e74\u306f\u30b7\u30b9\u30b3\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u306e\u7d20\u6674\u3089\u3057\u3044\u5e74\u3060\u3063\u305f\u3068\u8a00\u3048\u3070\u5341\u5206\u3067\u3059\u3002\u5f53\u793e\u30c1\u30fc\u30e0\u306e\u5927\u5909\u306a\u4ed5\u4e8b\u3068\u7d20\u6674\u3089\u3057\u3044\u304a\u5ba2\u69d8\u3068\u306e\u30d1\u30fc\u30c8\u30ca\u30fc\u30b7\u30c3\u30d7\u306b\u611f\u8b1d\u3044\u305f\u3057\u307e\u3059\u3002<\/p>\n<p>2020\u5e74\u306f\u7d20\u6674\u3089\u3057\u3044\u5e74\u3067\u3042\u308a\u3001\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3001\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u306e\u6210\u529f\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002 \u5f53\u793e\u306e\u30b8\u30e3\u30fc\u30cb\u30fc\u306b\u53c2\u52a0\u3057\u3066\u307f\u3066\u3001\u611f\u8b1d\u3057\u307e\u3059!<\/p>\n<p>\u55b6\u696d\u62c5\u5f53,<\/p>\n<p>Aruna VpichandranCisco<br \/>\n \u306e\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u62c5\u5f53\u526f\u793e\u9577\/CMO, Webex\/Collaboration<\/p>\n<hr \/>\n<p><strong>\u8a73\u7d30Webex \u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0 \u30c1\u30fc\u30e0\u3092\u7d39\u4ecb\u3057\u307e\u3059\u2014<\/strong><a href=\"https:\/\/blogs.cisco.com\/collaboration\/webex-marketing-team-is-on-a-roll-the-awards-pile-on\">  OnCisco Collaboration and Channel Partners \u306e\u8cde \u2014<\/a><a href=\"https:\/\/blogs.cisco.com\/collaboration\/cisco-collaboration-and-channel-partners-better-together\">  \u304a\u5ba2\u69d8\u306e\u5171\u306b\u3055\u3089\u306b\u512a\u308c\u305f Webex \u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u306e\u7d44\u307f\u5408\u308f\u305b\u306e\u512a\u308c\u305f\u30d1\u30ef\u30fc<\/a>  <a href=\"https:\/\/blogs.cisco.com\/collaboration\/the-awesome-power-of-webex-collaboration-combinations\"><\/a><\/p>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>2019\u5e74\u306b\u5f53\u793e\u30c1\u30fc\u30e0\u304c\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u6280\u8853\u3092\u6d3b\u7528\u3057\u3001\u304a\u5ba2\u69d8\u306e\u529b\u3092\u6700\u5927\u9650\u306b\u6d3b\u7528\u3059\u308b\u305f\u3081\u306b\u53d6\u308a\u7d44\u3093\u3060\u3001\u7d20\u6674\u3089\u3057\u3044\u6a5f\u80fd\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n","protected":false},"author":5377,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[1584,8018],"tags":[11122,8738,8024,10935,13530,8599,4835,11275,8597,2129,13531],"class_list":["post-388249","post","type-post","status-publish","format-standard","hentry","category-customer-experience","category-collaboration","tag-aragonleader-ja","tag-ciscocollaboration-ja","tag-cisco-","tag-gartner-magic-quadrant-ja","tag-microsoft-ja","tag-voicea-ja","tag-webex-contact-center-ja","tag-webex-","tag-8597","tag--ja-3","tag-13531"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>2019\u5e74 - \u30b7\u30b9\u30b3\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u306e\u4eca\u5e74\u3092\u958b\u50ac\u3057\u307e\u3057\u3087\u3046! | Webex Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.webex.com\/ja\/customer-experience\/2019\u5e74-\u30b7\u30b9\u30b3\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u306e\u4eca\u5e74\u3092\u958b\u50ac\u3057\u307e\u3057\/\" \/>\n<meta property=\"og:locale\" content=\"ja_JP\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"2019\u5e74 - \u30b7\u30b9\u30b3\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u306e\u4eca\u5e74\u3092\u958b\u50ac\u3057\u307e\u3057\u3087\u3046! | Webex Blog\" \/>\n<meta property=\"og:description\" content=\"2019\u5e74\u306b\u5f53\u793e\u30c1\u30fc\u30e0\u304c\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u6280\u8853\u3092\u6d3b\u7528\u3057\u3001\u304a\u5ba2\u69d8\u306e\u529b\u3092\u6700\u5927\u9650\u306b\u6d3b\u7528\u3059\u308b\u305f\u3081\u306b\u53d6\u308a\u7d44\u3093\u3060\u3001\u7d20\u6674\u3089\u3057\u3044\u6a5f\u80fd\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blog.webex.com\/ja\/customer-experience\/2019\u5e74-\u30b7\u30b9\u30b3\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u306e\u4eca\u5e74\u3092\u958b\u50ac\u3057\u307e\u3057\/\" \/>\n<meta property=\"og:site_name\" content=\"Webex Blog\" \/>\n<meta property=\"article:published_time\" content=\"2020-01-14T13:09:03+00:00\" \/>\n<meta name=\"author\" content=\"Aruna Ravichandran\" \/>\n<meta name=\"twitter:label1\" content=\"\u57f7\u7b46\u8005\" \/>\n\t<meta name=\"twitter:data1\" content=\"Aruna Ravichandran\" \/>\n\t<meta name=\"twitter:label2\" content=\"\u63a8\u5b9a\u8aad\u307f\u53d6\u308a\u6642\u9593\" \/>\n\t<meta name=\"twitter:data2\" content=\"1\u5206\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/blog.webex.com\\\/ja\\\/customer-experience\\\/2019%e5%b9%b4-%e3%82%b7%e3%82%b9%e3%82%b3%e3%82%b3%e3%83%a9%e3%83%9c%e3%83%ac%e3%83%bc%e3%82%b7%e3%83%a7%e3%83%b3%e3%81%ae%e4%bb%8a%e5%b9%b4%e3%82%92%e9%96%8b%e5%82%ac%e3%81%97%e3%81%be%e3%81%97\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/blog.webex.com\\\/ja\\\/customer-experience\\\/2019%e5%b9%b4-%e3%82%b7%e3%82%b9%e3%82%b3%e3%82%b3%e3%83%a9%e3%83%9c%e3%83%ac%e3%83%bc%e3%82%b7%e3%83%a7%e3%83%b3%e3%81%ae%e4%bb%8a%e5%b9%b4%e3%82%92%e9%96%8b%e5%82%ac%e3%81%97%e3%81%be%e3%81%97\\\/\"},\"author\":{\"name\":\"Aruna Ravichandran\",\"@id\":\"https:\\\/\\\/blog.webex.com\\\/es\\\/#\\\/schema\\\/person\\\/c99fef847631a735853b73a823f82a53\"},\"headline\":\"2019\u5e74 &#8211; \u30b7\u30b9\u30b3\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u306e\u4eca\u5e74\u3092\u958b\u50ac\u3057\u307e\u3057\u3087\u3046!\",\"datePublished\":\"2020-01-14T13:09:03+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/blog.webex.com\\\/ja\\\/customer-experience\\\/2019%e5%b9%b4-%e3%82%b7%e3%82%b9%e3%82%b3%e3%82%b3%e3%83%a9%e3%83%9c%e3%83%ac%e3%83%bc%e3%82%b7%e3%83%a7%e3%83%b3%e3%81%ae%e4%bb%8a%e5%b9%b4%e3%82%92%e9%96%8b%e5%82%ac%e3%81%97%e3%81%be%e3%81%97\\\/\"},\"wordCount\":129,\"commentCount\":0,\"keywords\":[\"#AragonLeader\",\"#CiscoCollaboration\",\"Cisco \u30d6\u30ed\u30b0\",\"Gartner Magic Quadrant\",\"Microsoft\",\"Voicea\",\"Webex Contact Center\",\"Webex \u306e\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\",\"\u30b3\u30b0\u30cb\u30c6\u30a3\u30d6\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\",\"\u30d3\u30c7\u30aa\u4f1a\u8b70\",\"\u5358\u4e00\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306e\u5229\u70b9\"],\"articleSection\":[\"\u30ab\u30b9\u30bf\u30de\u30fc \u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\",\"\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\"],\"inLanguage\":\"ja\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/blog.webex.com\\\/ja\\\/customer-experience\\\/2019%e5%b9%b4-%e3%82%b7%e3%82%b9%e3%82%b3%e3%82%b3%e3%83%a9%e3%83%9c%e3%83%ac%e3%83%bc%e3%82%b7%e3%83%a7%e3%83%b3%e3%81%ae%e4%bb%8a%e5%b9%b4%e3%82%92%e9%96%8b%e5%82%ac%e3%81%97%e3%81%be%e3%81%97\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/blog.webex.com\\\/ja\\\/customer-experience\\\/2019%e5%b9%b4-%e3%82%b7%e3%82%b9%e3%82%b3%e3%82%b3%e3%83%a9%e3%83%9c%e3%83%ac%e3%83%bc%e3%82%b7%e3%83%a7%e3%83%b3%e3%81%ae%e4%bb%8a%e5%b9%b4%e3%82%92%e9%96%8b%e5%82%ac%e3%81%97%e3%81%be%e3%81%97\\\/\",\"url\":\"https:\\\/\\\/blog.webex.com\\\/ja\\\/customer-experience\\\/2019%e5%b9%b4-%e3%82%b7%e3%82%b9%e3%82%b3%e3%82%b3%e3%83%a9%e3%83%9c%e3%83%ac%e3%83%bc%e3%82%b7%e3%83%a7%e3%83%b3%e3%81%ae%e4%bb%8a%e5%b9%b4%e3%82%92%e9%96%8b%e5%82%ac%e3%81%97%e3%81%be%e3%81%97\\\/\",\"name\":\"2019\u5e74 - \u30b7\u30b9\u30b3\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u306e\u4eca\u5e74\u3092\u958b\u50ac\u3057\u307e\u3057\u3087\u3046! | Webex Blog\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/blog.webex.com\\\/es\\\/#website\"},\"datePublished\":\"2020-01-14T13:09:03+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/blog.webex.com\\\/es\\\/#\\\/schema\\\/person\\\/c99fef847631a735853b73a823f82a53\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/blog.webex.com\\\/ja\\\/customer-experience\\\/2019%e5%b9%b4-%e3%82%b7%e3%82%b9%e3%82%b3%e3%82%b3%e3%83%a9%e3%83%9c%e3%83%ac%e3%83%bc%e3%82%b7%e3%83%a7%e3%83%b3%e3%81%ae%e4%bb%8a%e5%b9%b4%e3%82%92%e9%96%8b%e5%82%ac%e3%81%97%e3%81%be%e3%81%97\\\/#breadcrumb\"},\"inLanguage\":\"ja\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/blog.webex.com\\\/ja\\\/customer-experience\\\/2019%e5%b9%b4-%e3%82%b7%e3%82%b9%e3%82%b3%e3%82%b3%e3%83%a9%e3%83%9c%e3%83%ac%e3%83%bc%e3%82%b7%e3%83%a7%e3%83%b3%e3%81%ae%e4%bb%8a%e5%b9%b4%e3%82%92%e9%96%8b%e5%82%ac%e3%81%97%e3%81%be%e3%81%97\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/blog.webex.com\\\/ja\\\/customer-experience\\\/2019%e5%b9%b4-%e3%82%b7%e3%82%b9%e3%82%b3%e3%82%b3%e3%83%a9%e3%83%9c%e3%83%ac%e3%83%bc%e3%82%b7%e3%83%a7%e3%83%b3%e3%81%ae%e4%bb%8a%e5%b9%b4%e3%82%92%e9%96%8b%e5%82%ac%e3%81%97%e3%81%be%e3%81%97\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/blog.webex.com\\\/ja\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"2019\u5e74 &#8211; \u30b7\u30b9\u30b3\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u306e\u4eca\u5e74\u3092\u958b\u50ac\u3057\u307e\u3057\u3087\u3046!\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/blog.webex.com\\\/es\\\/#website\",\"url\":\"https:\\\/\\\/blog.webex.com\\\/es\\\/\",\"name\":\"Webex Blog\",\"description\":\"Webex by Cisco powers collaboration through industry-leading video conferencing, cloud calling and contact center solutions\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/blog.webex.com\\\/es\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"ja\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/blog.webex.com\\\/es\\\/#\\\/schema\\\/person\\\/c99fef847631a735853b73a823f82a53\",\"name\":\"Aruna Ravichandran\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ja\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/c7448744d0884becd5a26d9b152a552ea57a4ade4d71ce42122061ea2ab76575?s=96&d=wp_user_avatar&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/c7448744d0884becd5a26d9b152a552ea57a4ade4d71ce42122061ea2ab76575?s=96&d=wp_user_avatar&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/c7448744d0884becd5a26d9b152a552ea57a4ade4d71ce42122061ea2ab76575?s=96&d=wp_user_avatar&r=g\",\"caption\":\"Aruna Ravichandran\"},\"description\":\"Aruna drives significant revenue growth and brand value through a powerful blend of technological expertise, data science acumen, strategic storytelling, and marketing innovation. An early adopter of marketing automation and AI, Aruna stays at the forefront of technological advancements, consistently leveraging them to disrupt competitive markets. Her leadership in SaaS marketing and enterprise technology and her vision for AI's role in shaping customer and employee experiences have made her a sought-after thought leader in the industry. Beyond her professional achievements, Aruna is a passionate advocate for women in technology and making the STEM fields more inclusive and accessible. Aruna has an MBA and MS in Computer Engineering from Santa Clara University and a BS in Computer Science from Bangalore Institute of Technology. She is an alumna of the CMO Leadership program at Kellogg Business School. She serves on Cal Polytechnic San Luis Obispo, Fast Company, Forbes Technology Council, and Vox Media boards.\",\"sameAs\":[\"https:\\\/\\\/www.linkedin.com\\\/in\\\/aruna2u\\\/\",\"https:\\\/\\\/x.com\\\/https:\\\/\\\/twitter.com\\\/aruna13\"],\"url\":\"https:\\\/\\\/blog.webex.com\\\/ja\\\/contributors\\\/arunaravichandran-2\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"2019\u5e74 - \u30b7\u30b9\u30b3\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u306e\u4eca\u5e74\u3092\u958b\u50ac\u3057\u307e\u3057\u3087\u3046! | Webex Blog","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/blog.webex.com\/ja\/customer-experience\/2019\u5e74-\u30b7\u30b9\u30b3\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u306e\u4eca\u5e74\u3092\u958b\u50ac\u3057\u307e\u3057\/","og_locale":"ja_JP","og_type":"article","og_title":"2019\u5e74 - \u30b7\u30b9\u30b3\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u306e\u4eca\u5e74\u3092\u958b\u50ac\u3057\u307e\u3057\u3087\u3046! | Webex Blog","og_description":"2019\u5e74\u306b\u5f53\u793e\u30c1\u30fc\u30e0\u304c\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u6280\u8853\u3092\u6d3b\u7528\u3057\u3001\u304a\u5ba2\u69d8\u306e\u529b\u3092\u6700\u5927\u9650\u306b\u6d3b\u7528\u3059\u308b\u305f\u3081\u306b\u53d6\u308a\u7d44\u3093\u3060\u3001\u7d20\u6674\u3089\u3057\u3044\u6a5f\u80fd\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002","og_url":"https:\/\/blog.webex.com\/ja\/customer-experience\/2019\u5e74-\u30b7\u30b9\u30b3\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u306e\u4eca\u5e74\u3092\u958b\u50ac\u3057\u307e\u3057\/","og_site_name":"Webex Blog","article_published_time":"2020-01-14T13:09:03+00:00","author":"Aruna Ravichandran","twitter_misc":{"\u57f7\u7b46\u8005":"Aruna Ravichandran","\u63a8\u5b9a\u8aad\u307f\u53d6\u308a\u6642\u9593":"1\u5206"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/blog.webex.com\/ja\/customer-experience\/2019%e5%b9%b4-%e3%82%b7%e3%82%b9%e3%82%b3%e3%82%b3%e3%83%a9%e3%83%9c%e3%83%ac%e3%83%bc%e3%82%b7%e3%83%a7%e3%83%b3%e3%81%ae%e4%bb%8a%e5%b9%b4%e3%82%92%e9%96%8b%e5%82%ac%e3%81%97%e3%81%be%e3%81%97\/#article","isPartOf":{"@id":"https:\/\/blog.webex.com\/ja\/customer-experience\/2019%e5%b9%b4-%e3%82%b7%e3%82%b9%e3%82%b3%e3%82%b3%e3%83%a9%e3%83%9c%e3%83%ac%e3%83%bc%e3%82%b7%e3%83%a7%e3%83%b3%e3%81%ae%e4%bb%8a%e5%b9%b4%e3%82%92%e9%96%8b%e5%82%ac%e3%81%97%e3%81%be%e3%81%97\/"},"author":{"name":"Aruna Ravichandran","@id":"https:\/\/blog.webex.com\/es\/#\/schema\/person\/c99fef847631a735853b73a823f82a53"},"headline":"2019\u5e74 &#8211; \u30b7\u30b9\u30b3\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u306e\u4eca\u5e74\u3092\u958b\u50ac\u3057\u307e\u3057\u3087\u3046!","datePublished":"2020-01-14T13:09:03+00:00","mainEntityOfPage":{"@id":"https:\/\/blog.webex.com\/ja\/customer-experience\/2019%e5%b9%b4-%e3%82%b7%e3%82%b9%e3%82%b3%e3%82%b3%e3%83%a9%e3%83%9c%e3%83%ac%e3%83%bc%e3%82%b7%e3%83%a7%e3%83%b3%e3%81%ae%e4%bb%8a%e5%b9%b4%e3%82%92%e9%96%8b%e5%82%ac%e3%81%97%e3%81%be%e3%81%97\/"},"wordCount":129,"commentCount":0,"keywords":["#AragonLeader","#CiscoCollaboration","Cisco \u30d6\u30ed\u30b0","Gartner Magic Quadrant","Microsoft","Voicea","Webex Contact Center","Webex \u306e\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3","\u30b3\u30b0\u30cb\u30c6\u30a3\u30d6\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3","\u30d3\u30c7\u30aa\u4f1a\u8b70","\u5358\u4e00\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306e\u5229\u70b9"],"articleSection":["\u30ab\u30b9\u30bf\u30de\u30fc \u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9","\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3"],"inLanguage":"ja","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/blog.webex.com\/ja\/customer-experience\/2019%e5%b9%b4-%e3%82%b7%e3%82%b9%e3%82%b3%e3%82%b3%e3%83%a9%e3%83%9c%e3%83%ac%e3%83%bc%e3%82%b7%e3%83%a7%e3%83%b3%e3%81%ae%e4%bb%8a%e5%b9%b4%e3%82%92%e9%96%8b%e5%82%ac%e3%81%97%e3%81%be%e3%81%97\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/blog.webex.com\/ja\/customer-experience\/2019%e5%b9%b4-%e3%82%b7%e3%82%b9%e3%82%b3%e3%82%b3%e3%83%a9%e3%83%9c%e3%83%ac%e3%83%bc%e3%82%b7%e3%83%a7%e3%83%b3%e3%81%ae%e4%bb%8a%e5%b9%b4%e3%82%92%e9%96%8b%e5%82%ac%e3%81%97%e3%81%be%e3%81%97\/","url":"https:\/\/blog.webex.com\/ja\/customer-experience\/2019%e5%b9%b4-%e3%82%b7%e3%82%b9%e3%82%b3%e3%82%b3%e3%83%a9%e3%83%9c%e3%83%ac%e3%83%bc%e3%82%b7%e3%83%a7%e3%83%b3%e3%81%ae%e4%bb%8a%e5%b9%b4%e3%82%92%e9%96%8b%e5%82%ac%e3%81%97%e3%81%be%e3%81%97\/","name":"2019\u5e74 - \u30b7\u30b9\u30b3\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u306e\u4eca\u5e74\u3092\u958b\u50ac\u3057\u307e\u3057\u3087\u3046! | Webex Blog","isPartOf":{"@id":"https:\/\/blog.webex.com\/es\/#website"},"datePublished":"2020-01-14T13:09:03+00:00","author":{"@id":"https:\/\/blog.webex.com\/es\/#\/schema\/person\/c99fef847631a735853b73a823f82a53"},"breadcrumb":{"@id":"https:\/\/blog.webex.com\/ja\/customer-experience\/2019%e5%b9%b4-%e3%82%b7%e3%82%b9%e3%82%b3%e3%82%b3%e3%83%a9%e3%83%9c%e3%83%ac%e3%83%bc%e3%82%b7%e3%83%a7%e3%83%b3%e3%81%ae%e4%bb%8a%e5%b9%b4%e3%82%92%e9%96%8b%e5%82%ac%e3%81%97%e3%81%be%e3%81%97\/#breadcrumb"},"inLanguage":"ja","potentialAction":[{"@type":"ReadAction","target":["https:\/\/blog.webex.com\/ja\/customer-experience\/2019%e5%b9%b4-%e3%82%b7%e3%82%b9%e3%82%b3%e3%82%b3%e3%83%a9%e3%83%9c%e3%83%ac%e3%83%bc%e3%82%b7%e3%83%a7%e3%83%b3%e3%81%ae%e4%bb%8a%e5%b9%b4%e3%82%92%e9%96%8b%e5%82%ac%e3%81%97%e3%81%be%e3%81%97\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/blog.webex.com\/ja\/customer-experience\/2019%e5%b9%b4-%e3%82%b7%e3%82%b9%e3%82%b3%e3%82%b3%e3%83%a9%e3%83%9c%e3%83%ac%e3%83%bc%e3%82%b7%e3%83%a7%e3%83%b3%e3%81%ae%e4%bb%8a%e5%b9%b4%e3%82%92%e9%96%8b%e5%82%ac%e3%81%97%e3%81%be%e3%81%97\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/blog.webex.com\/ja\/"},{"@type":"ListItem","position":2,"name":"2019\u5e74 &#8211; \u30b7\u30b9\u30b3\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u306e\u4eca\u5e74\u3092\u958b\u50ac\u3057\u307e\u3057\u3087\u3046!"}]},{"@type":"WebSite","@id":"https:\/\/blog.webex.com\/es\/#website","url":"https:\/\/blog.webex.com\/es\/","name":"Webex Blog","description":"Webex by Cisco powers collaboration through industry-leading video conferencing, cloud calling and contact center solutions","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/blog.webex.com\/es\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"ja"},{"@type":"Person","@id":"https:\/\/blog.webex.com\/es\/#\/schema\/person\/c99fef847631a735853b73a823f82a53","name":"Aruna Ravichandran","image":{"@type":"ImageObject","inLanguage":"ja","@id":"https:\/\/secure.gravatar.com\/avatar\/c7448744d0884becd5a26d9b152a552ea57a4ade4d71ce42122061ea2ab76575?s=96&d=wp_user_avatar&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/c7448744d0884becd5a26d9b152a552ea57a4ade4d71ce42122061ea2ab76575?s=96&d=wp_user_avatar&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/c7448744d0884becd5a26d9b152a552ea57a4ade4d71ce42122061ea2ab76575?s=96&d=wp_user_avatar&r=g","caption":"Aruna Ravichandran"},"description":"Aruna drives significant revenue growth and brand value through a powerful blend of technological expertise, data science acumen, strategic storytelling, and marketing innovation. An early adopter of marketing automation and AI, Aruna stays at the forefront of technological advancements, consistently leveraging them to disrupt competitive markets. Her leadership in SaaS marketing and enterprise technology and her vision for AI's role in shaping customer and employee experiences have made her a sought-after thought leader in the industry. Beyond her professional achievements, Aruna is a passionate advocate for women in technology and making the STEM fields more inclusive and accessible. Aruna has an MBA and MS in Computer Engineering from Santa Clara University and a BS in Computer Science from Bangalore Institute of Technology. She is an alumna of the CMO Leadership program at Kellogg Business School. She serves on Cal Polytechnic San Luis Obispo, Fast Company, Forbes Technology Council, and Vox Media boards.","sameAs":["https:\/\/www.linkedin.com\/in\/aruna2u\/","https:\/\/x.com\/https:\/\/twitter.com\/aruna13"],"url":"https:\/\/blog.webex.com\/ja\/contributors\/arunaravichandran-2\/"}]}},"_links":{"self":[{"href":"https:\/\/blog.webex.com\/ja\/wp-json\/wp\/v2\/posts\/388249","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.webex.com\/ja\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.webex.com\/ja\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.webex.com\/ja\/wp-json\/wp\/v2\/users\/5377"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.webex.com\/ja\/wp-json\/wp\/v2\/comments?post=388249"}],"version-history":[{"count":0,"href":"https:\/\/blog.webex.com\/ja\/wp-json\/wp\/v2\/posts\/388249\/revisions"}],"wp:attachment":[{"href":"https:\/\/blog.webex.com\/ja\/wp-json\/wp\/v2\/media?parent=388249"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.webex.com\/ja\/wp-json\/wp\/v2\/categories?post=388249"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.webex.com\/ja\/wp-json\/wp\/v2\/tags?post=388249"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}