{"id":392873,"date":"2022-03-22T07:01:13","date_gmt":"2022-03-22T14:01:13","guid":{"rendered":"https:\/\/blog.webex.com\/uncategorized-ja\/webex-connect-%e3%81%8c%e9%9d%9e%e5%b8%b8%e3%81%ab%e5%84%aa%e3%82%8c%e3%81%9f%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc-%e3%82%a8%e3%82%af%e3%82%b9%e3%83%9a%e3%83%aa%e3%82%a8%e3%83%b3%e3%82%b9\/"},"modified":"2022-03-22T07:01:13","modified_gmt":"2022-03-22T14:01:13","slug":"webex-connect-%e3%81%8c%e9%9d%9e%e5%b8%b8%e3%81%ab%e5%84%aa%e3%82%8c%e3%81%9f%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc-%e3%82%a8%e3%82%af%e3%82%b9%e3%83%9a%e3%83%aa%e3%82%a8%e3%83%b3%e3%82%b9","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/ja\/customer-stories\/webex-connect-%e3%81%8c%e9%9d%9e%e5%b8%b8%e3%81%ab%e5%84%aa%e3%82%8c%e3%81%9f%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc-%e3%82%a8%e3%82%af%e3%82%b9%e3%83%9a%e3%83%aa%e3%82%a8%e3%83%b3%e3%82%b9\/","title":{"rendered":"Webex Connect \u304c\u975e\u5e38\u306b\u512a\u308c\u305f\u30ab\u30b9\u30bf\u30de\u30fc \u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9 \u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u6a5f\u80fd\u3092\u63d0\u4f9b"},"content":{"rendered":"<p>\u767a\u5c55\u3068\u6210\u9577\u3092\u76ee\u6307\u3059\u4f01\u696d\u306b\u3068\u3063\u3066\u3001\u512a\u308c\u305f\u30ab\u30b9\u30bf\u30de\u30fc \u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u63d0\u4f9b\u306f\u3001\u30d3\u30b8\u30cd\u30b9\u4e0a\u6700\u3082\u91cd\u8981\u306a\u512a\u5148\u4e8b\u9805\u3067\u3059\u3002\u5f0a\u793e\u306e<a href=\"https:\/\/live.imimobile.com\/l\/13622\/2022-03-16\/jhk8m7\">\u8abf\u67fb<\/a>\u7d50\u679c\u3092\u8003\u616e\u3059\u308b\u3068\u3001\u512a\u308c\u305f\u30ab\u30b9\u30bf\u30de\u30fc \u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u63d0\u4f9b\u306f\u3001\u3082\u306f\u3084\u300c\u3067\u304d\u305f\u65b9\u304c\u3044\u3044\u300d\u3053\u3068\u3067\u306f\u306a\u304f\u306a\u3063\u305f\u3068\u65ad\u8a00\u3067\u304d\u307e\u3059\u3002\u9867\u5ba2\u306e\u5927\u534a (75%) \u306f\u3001\u512a\u308c\u305f CX \u306f\u5e38\u9023\u5ba2\u306b\u306a\u308b\u7406\u7531\u3067\u3042\u308a\u3001\u512a\u308c\u305f CX \u306f\u6599\u91d1\u3068\u540c\u3058\u304f\u3089\u3044\u91cd\u8996 (76%) \u3055\u308c\u3066\u3044\u307e\u3059\u3002\u3057\u305f\u304c\u3063\u3066\u3001\u512a\u308c\u305f CX \u3092\u63d0\u4f9b\u3067\u304d\u306a\u3051\u308c\u3070\u3001\u4f01\u696d\u306f\u8ca1\u52d9\u7684\u306b\u6df1\u523b\u306a\u5f71\u97ff\u3092\u88ab\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u9867\u5ba2\u306f\u3001\u554f\u984c\u3092\u8fc5\u901f\u306b\u89e3\u6c7a\u3057\u3001\u6709\u610f\u7fa9\u306a\u3084\u308a\u53d6\u308a\u3092\u901a\u3058\u3066\u826f\u597d\u306a\u95a2\u4fc2\u3092\u69cb\u7bc9\u3057\u3001\u9867\u5ba2\u81ea\u8eab\u306b\u91cd\u8981\u306a\u3053\u3068\u306e\u307f\u3092\u901a\u77e5\u3057\u3066\u304f\u308c\u308b\u4f01\u696d\u3068\u53d6\u5f15\u3059\u308b\u3053\u3068\u3092\u671b\u3093\u3067\u3044\u307e\u3059\u3002<\/p>\n<p>\u3067\u306f\u3001\u4f01\u696d\u306f\u3069\u3046\u3059\u308c\u3070\u3053\u306e\u3088\u3046\u306a\u671f\u5f85\u306b\u5fdc\u3048\u3089\u308c\u308b\u306e\u3067\u3057\u3087\u3046\u304b? 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\u30c1\u30e3\u30cd\u30eb\u3092\u6d3b\u7528\u3057\u3066\u3044\u308b\u4f01\u696d\u306a\u3089\u3001\u9867\u5ba2\u304c\u554f\u984c\u306e\u5831\u544a\u3084\u30b5\u30dd\u30fc\u30c8\u306e\u8981\u6c42\u3067\u9023\u7d61\u3057\u3066\u304f\u308b\u307e\u3067\u5f85\u305f\u305a\u306b\u3001\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u30d7\u30ed\u30a2\u30af\u30c6\u30a3\u30d6\u306b\u9867\u5ba2\u306b\u9001\u4fe1\u3057\u3066\u3001\u5229\u76ca\u3092\u5f97\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u81ea\u52d5\u5316\u3092\u5c0e\u5165\u3057\u3066\u3001\u53cc\u65b9\u5411\u306e\u4f1a\u8a71\u3084\u3001\u7e70\u308a\u8fd4\u3057\u767a\u751f\u3059\u308b\u4fa1\u5024\u304c\u4f4e\u3044\u5927\u91cf\u306e\u30d7\u30ed\u30bb\u30b9\u306b\u5bfe\u5fdc\u3059\u308b\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u3068\u3001\u30b5\u30fc\u30d3\u30b9\u63d0\u4f9b\u3084\u554f\u984c\u89e3\u6c7a\u306e\u30b9\u30d4\u30fc\u30c9\u3082\u6539\u5584\u3067\u304d\u307e\u3059\u3002<\/p>\n<h2><strong>CPaaS \u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u5229\u7528\u3057\u3066\u30ab\u30b9\u30bf\u30de\u30fc \u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u5411\u4e0a<\/strong><\/h2>\n<p>\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3 \u30c1\u30e3\u30cd\u30eb\u306e\u6025\u5897\u306b\u4f34\u3063\u3066\u3001\u9867\u5ba2\u304c\u4f01\u696d\u3068\u306e\u3084\u308a\u53d6\u308a\u3092\u958b\u59cb\u3067\u304d\u308b\u591a\u304f\u306e\u63a5\u70b9\u304c\u751f\u307e\u308c\u307e\u3057\u305f\u3002\u4f01\u696d\u3068\u3084\u308a\u53d6\u308a\u3059\u308b\u9867\u5ba2\u306b\u30b7\u30fc\u30e0\u30ec\u30b9\u3067\u4e00\u8cab\u6027\u306e\u3042\u308b\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u306b\u306f\u3001\u3059\u3079\u3066\u306e\u63a5\u70b9\u3067\u3084\u308a\u53d6\u308a\u3054\u3068\u306b\u5341\u5206\u306a\u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u884c\u3046\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u3053\u3053\u3067\u91cd\u8981\u306a\u5f79\u5272\u3092\u679c\u305f\u3059\u306e\u304c\u3001<a href=\"https:\/\/live.imimobile.com\/l\/13622\/2022-03-15\/jhk4sf\">Webex Connect<\/a> \u306e\u3088\u3046\u306a\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba CPaaS \u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3067\u3059\u3002<\/p>\n<p>\u30af\u30e9\u30a6\u30c9\u30d9\u30fc\u30b9\u306e\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba CPaaS \u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u3042\u308b Webex Connect \u306f\u3001\u30a8\u30f3\u30c9\u30c4\u30fc\u30a8\u30f3\u30c9\u306e\u30d7\u30ed\u30bb\u30b9\u306e\u81ea\u52d5\u5316\u3068\u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u884c\u3044\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u4f01\u696d\u306f\u3001\u9867\u5ba2\u3068\u306e\u3084\u308a\u53d6\u308a\u3092\u7ba1\u7406\u3057\u3001\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30b7\u30fc\u30e0\u30ec\u30b9\u306a\u30ab\u30b9\u30bf\u30de\u30fc \u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u591a\u304f\u306e\u4f01\u696d\u304c\u7a4d\u6975\u7684\u306b\u30c7\u30b8\u30bf\u30eb \u30d5\u30c3\u30c8\u30d7\u30ea\u30f3\u30c8\u306e\u62e1\u5927\u306e\u52a0\u901f\u3092\u76ee\u6307\u3057\u3066\u3044\u308b\u305f\u3081\u3001IT \u30c1\u30fc\u30e0\u306f\u9032\u5316\u3059\u308b\u9867\u5ba2\u306e\u8981\u6c42\u3092\u6e80\u305f\u3057\u7d9a\u3051\u306a\u3051\u308c\u3070\u306a\u308a\u307e\u305b\u3093\u3002\u65e5\u5e38\u306e\u30d3\u30b8\u30cd\u30b9 \u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u505c\u6b62\u3055\u305b\u305a\u306b\u3001\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u3092\u8fc5\u901f\u306b\u5b9f\u73fe\u3057\u3001\u5927\u91cf\u306e\u30c7\u30fc\u30bf\u3092\u51e6\u7406\u3059\u308b\u305f\u3081\u306e\u62e1\u5f35\u3092\u30b5\u30dd\u30fc\u30c8\u3059\u308b\u3001\u9069\u5207\u306a\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3068\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u3092\u5c0e\u5165\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u4f01\u696d\u304c\u76f4\u9762\u3057\u3066\u3044\u308b\u6700\u3082\u4e00\u822c\u7684\u306a\u8ab2\u984c\u306f\u3001\u9032\u5316\u3092\u7d9a\u3051\u308b\u591a\u6570\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3 \u30c1\u30e3\u30cd\u30eb\u3001\u305d\u3057\u3066\u67d4\u8edf\u6027\u306b\u6b20\u3051\u3001\u30b5\u30a4\u30ed\u5316\u3055\u308c\u305f\u74b0\u5883\u3067\u904b\u7528\u3055\u308c\u3066\u3044\u3066\u3001\u30d7\u30ed\u30bb\u30b9\u306e\u65ad\u7247\u5316\u306b\u3064\u306a\u304c\u308b\u30ec\u30ac\u30b7\u30fc\u306e\u30d3\u30b8\u30cd\u30b9 \u30b7\u30b9\u30c6\u30e0\u3068\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3067\u3059\u3002<\/p>\n<p>\u4f01\u696d\u306b\u306f\u3001\u65e2\u5b58\u306e\u30b7\u30b9\u30c6\u30e0\u3084\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3068\u9023\u52d5\u3057\u3066\u591a\u6570\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3 \u30c1\u30e3\u30cd\u30eb\u306b\u308f\u305f\u308b\u30ab\u30b9\u30bf\u30de\u30fc \u30d7\u30ed\u30bb\u30b9\u3092\u8a2d\u8a08\u3001\u5c55\u958b\u3001\u7ba1\u7406\u3059\u308b\u305f\u3081\u306e\u3001<a href=\"https:\/\/live.imimobile.com\/l\/13622\/2022-03-15\/jhk4sf\">Webex Connect<\/a> \u306e\u3088\u3046\u306a\u4e00\u5143\u5316\u3055\u308c\u305f\u5358\u4e00\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3068\u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3 \u30ec\u30a4\u30e4\u304c\u5fc5\u8981\u3067\u3059\u3002<\/p>\n<p>\u3053\u3053\u3067\u3001\u4f01\u696d\u304c\u512a\u308c\u305f CX \u3092\u63d0\u4f9b\u3067\u304d\u308b\u3088\u3046\u306b\u30b5\u30dd\u30fc\u30c8\u3059\u308b\u305f\u3081\u306e\u6a5f\u80fd\u5f37\u5316\u3092\u3044\u304f\u3064\u304b\u304a\u77e5\u3089\u305b\u3057\u307e\u3059\u3002<\/p>\n<p><strong>1) \u30c1\u30e3\u30cd\u30eb\u306e\u5f37\u5316\u3068\u65b0\u3057\u3044\u30c1\u30e3\u30cd\u30eb\u3092\u901a\u3058\u3066\u3084\u308a\u53d6\u308a\u3092\u5145\u5b9f\u5316<\/strong><\/p>\n<p><strong>a. \u5317\u7c73\u306b\u30d6\u30e9\u30f3\u30c9\u5316\u3055\u308c\u305f\u30e1\u30fc\u30eb\u3068 RCS \u3092\u63d0\u4f9b<\/strong>: Google\u3001GSMA\u3001Android \u306a\u3069\u306e\u5f8c\u62bc\u3057\u306b\u3088\u3063\u3066 <a href=\"https:\/\/live.imimobile.com\/l\/13622\/2022-03-17\/jhlclh\">RCS<\/a> \u306e\u4eba\u6c17\u304c\u9ad8\u307e\u3063\u3066\u3044\u308b\u305f\u3081\u3001\u30e1\u30fc\u30eb \u30e1\u30c3\u30bb\u30fc\u30b8\u306f\u304b\u3064\u3066\u3088\u308a\u30a4\u30f3\u30bf\u30e9\u30af\u30c6\u30a3\u30d6\u6027\u304c\u9ad8\u304f\u306a\u308a\u3001\u6a5f\u80fd\u304c\u5145\u5b9f\u3057\u3066\u3044\u307e\u3059\u3002\u30d6\u30e9\u30f3\u30c9\u5316\u3055\u308c\u305f\u30e1\u30fc\u30eb\u306f\u3001\u3053\u306e\u65b9\u5411\u306b\u5411\u3051\u305f\u65b0\u3057\u3044\u4e00\u6b69\u3067\u3059\u3002\u4f01\u696d\u306f\u9867\u5ba2\u3068\u30d6\u30e9\u30f3\u30c9\u5316\u3055\u308c\u305f\u30e1\u30fc\u30eb\u3067\u3084\u308a\u53d6\u308a\u3092\u5b89\u5168\u306b\u884c\u3046\u3053\u3068\u304c\u3067\u304d\u3001\u30d6\u30e9\u30f3\u30c9\u306e\u30a2\u30a4\u30c7\u30f3\u30c6\u30a3\u30c6\u30a3\u3068\u4fe1\u983c\u6027\u3092\u78ba\u7acb\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u30e2\u30d0\u30a4\u30eb \u30c7\u30d0\u30a4\u30b9\u3067\u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u53d7\u3051\u53d6\u3063\u305f\u9867\u5ba2\u306b\u306f\u3001\u30d6\u30e9\u30f3\u30c9\u540d\u3068\u30ed\u30b4\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002\u9867\u5ba2\u306f\u3001\u3084\u308a\u53d6\u308a\u3057\u3066\u3044\u308b\u4f01\u696d\u540d\u3092\u8a8d\u8b58\u3067\u304d\u308b\u3060\u3051\u3067\u306a\u304f\u3001\u30ea\u30f3\u30af\u3001\u30af\u30a4\u30c3\u30af \u30ea\u30d7\u30e9\u30a4\u3001\u30ab\u30eb\u30fc\u30bb\u30eb\u306a\u3069\u306e\u30ea\u30c3\u30c1 \u30e1\u30c7\u30a3\u30a2\u6a5f\u80fd\u3092\u6d3b\u7528\u3057\u3066\u30d6\u30e9\u30f3\u30c9\u306b\u30a8\u30f3\u30b2\u30fc\u30b8\u3059\u308b\u305f\u3081\u3001\u9867\u5ba2\u306e\u7dcf\u5408\u7684\u306a\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u304c\u5f37\u5316\u3055\u308c\u307e\u3059\u3002<\/p>\n<p><a href=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2022\/03\/blog_1-original.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-391260\" src=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2022\/03\/blog_1-original.png\" alt=\"\" width=\"2211\" height=\"1846\" srcset=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2022\/03\/blog_1-original.png 623w, https:\/\/blog.webex.com\/wp-content\/uploads\/2022\/03\/blog_1-original-300x250.png 300w, https:\/\/blog.webex.com\/wp-content\/uploads\/2022\/03\/blog_1-original-1024x855.png 1024w, https:\/\/blog.webex.com\/wp-content\/uploads\/2022\/03\/blog_1-original-768x641.png 768w, https:\/\/blog.webex.com\/wp-content\/uploads\/2022\/03\/blog_1-original-1536x1282.png 1536w, https:\/\/blog.webex.com\/wp-content\/uploads\/2022\/03\/blog_1-original-2048x1710.png 2048w\" sizes=\"auto, (max-width: 2211px) 100vw, 2211px\" \/><\/a><\/p>\n<p><strong>b. WhatsApp Business \u306e\u6a5f\u80fd\u5f37\u5316<\/strong>:<\/p>\n<ul>\n<li><strong>WhatsApp \u306e\u4fa1\u683c\u5909\u66f4<\/strong>: WhatsApp \u306f\u3001\u65b0\u3057\u3044\u4fa1\u683c\u30e2\u30c7\u30eb\u3092\u767a\u8868\u3057\u307e\u3057\u305f\u3002\u4f01\u696d\u306b\u306f\u3001\u4f1a\u8a71\u306e\u958b\u59cb\u304b\u3089 24 \u6642\u9593\u306e\u6642\u9593\u7bc4\u56f2 (\u300c\u30bb\u30c3\u30b7\u30e7\u30f3\u300d) \u306b\u5bfe\u3057\u3066\u6599\u91d1\u304c\u8ab2\u3055\u308c\u307e\u3059\u3002\u30bb\u30c3\u30b7\u30e7\u30f3\u306f\u3001\u9867\u5ba2\u304b\u3089\u958b\u59cb\u3055\u308c\u305f\u4f1a\u8a71\u3078\u306e\u5fdc\u7b54\u3068\u3057\u3066\u3001\u307e\u305f\u306f\u4f01\u696d\u304b\u3089\u306e\u30d7\u30ed\u30a2\u30af\u30c6\u30a3\u30d6\u306a\u30e1\u30c3\u30bb\u30fc\u30b8\u3068\u3057\u3066\u3001\u4f01\u696d\u304b\u3089\u9001\u4fe1\u3055\u308c\u305f\u6700\u521d\u306e\u30e1\u30c3\u30bb\u30fc\u30b8\u3067\u958b\u59cb\u3055\u308c\u307e\u3059\u3002\u4f01\u696d\u306f\u3001\u9867\u5ba2\u306b\u5bfe\u3057\u3066\u5e38\u6642\u30aa\u30f3\u30e9\u30a4\u30f3\u306e\u30d7\u30ec\u30bc\u30f3\u30b9\u3092\u7dad\u6301\u3057\u306a\u304c\u3089\u3001\u9867\u5ba2\u3068\u3084\u308a\u53d6\u308a\u3057\u305f\u308a\u9023\u7d61\u3092\u53d6\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/li>\n<li><strong>\u30ea\u30b9\u30c8 \u30e1\u30c3\u30bb\u30fc\u30b8\u3068\u30af\u30a4\u30c3\u30af \u30ea\u30d7\u30e9\u30a4<\/strong>: \u4f01\u696d\u306f\u3001\u9078\u629e\u53ef\u80fd\u306a\u54c1\u76ee\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u30ea\u30b9\u30c8\u3092\u9867\u5ba2\u306b\u9001\u4fe1\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<a href=\"https:\/\/live.imimobile.com\/l\/13622\/2022-03-17\/jhlclk\">WhatsApp<\/a> \u306b\u306f\u30af\u30a4\u30c3\u30af\u30ea\u30d7\u30e9\u30a4 \u30dc\u30bf\u30f3\u3082\u3042\u308a\u3001\u9867\u5ba2\u306f\u30b9\u30af\u30ea\u30fc\u30f3\u3092\u30bf\u30c3\u30d7\u3059\u308b\u3060\u3051\u3067\u5fdc\u7b54\u3067\u304d\u308b\u306e\u3067\u3001\u30d6\u30e9\u30f3\u30c9\u3068\u306e\u3084\u308a\u53d6\u308a\u304c\u3082\u3063\u3068\u30b9\u30d4\u30fc\u30c7\u30a3\u3067\u30ea\u30c3\u30c1\u306b\u3001\u304b\u3064\u9b45\u529b\u7684\u306b\u306a\u308a\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><a href=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2022\/03\/EC-blog-telecom_wireless-white-frame-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-391270\" src=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2022\/03\/EC-blog-telecom_wireless-white-frame-1.png\" alt=\"\" width=\"3001\" height=\"1846\" srcset=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2022\/03\/EC-blog-telecom_wireless-white-frame-1.png 845w, https:\/\/blog.webex.com\/wp-content\/uploads\/2022\/03\/EC-blog-telecom_wireless-white-frame-1-300x185.png 300w, https:\/\/blog.webex.com\/wp-content\/uploads\/2022\/03\/EC-blog-telecom_wireless-white-frame-1-1024x630.png 1024w, https:\/\/blog.webex.com\/wp-content\/uploads\/2022\/03\/EC-blog-telecom_wireless-white-frame-1-768x472.png 768w, https:\/\/blog.webex.com\/wp-content\/uploads\/2022\/03\/EC-blog-telecom_wireless-white-frame-1-1536x945.png 1536w, https:\/\/blog.webex.com\/wp-content\/uploads\/2022\/03\/EC-blog-telecom_wireless-white-frame-1-2048x1260.png 2048w\" sizes=\"auto, (max-width: 3001px) 100vw, 3001px\" \/><\/a><\/p>\n<p><strong>c. Apple Messages for Business \u306e\u30af\u30a4\u30c3\u30af \u30ea\u30d7\u30e9\u30a4<\/strong>: \u30af\u30a4\u30c3\u30af\u30ea\u30d7\u30e9\u30a4 \u30dc\u30bf\u30f3\u306b\u3088\u3063\u3066\u3001\u9867\u5ba2\u3068\u306e\u3084\u308a\u53d6\u308a\u304c\u3055\u3089\u306b\u30ea\u30c3\u30c1\u304b\u3064\u30a4\u30f3\u30bf\u30e9\u30af\u30c6\u30a3\u30d6\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u3053\u306e\u6a5f\u80fd\u5f37\u5316\u306b\u3088\u308a\u3001\u9867\u5ba2\u306f\u30c6\u30ad\u30b9\u30c8\u3092\u5165\u529b\u3059\u308b\u4ee3\u308f\u308a\u306b\u30bf\u30c3\u30d7\u3059\u308b\u3060\u3051\u3067\u4f01\u696d\u306b\u8fd4\u4fe1\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u306e\u3067\u3001\u8fd4\u4fe1\u304c\u3055\u3089\u306b\u8fc5\u901f\u306b\u306a\u308a\u3001\u30bf\u30a4\u30d7 \u30df\u30b9\u3082\u8d77\u3053\u308a\u306b\u304f\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n<p><a href=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2022\/03\/blog_2-original.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-391280\" src=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2022\/03\/blog_2-original.png\" alt=\"\" width=\"2211\" height=\"1846\" srcset=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2022\/03\/blog_2-original.png 623w, https:\/\/blog.webex.com\/wp-content\/uploads\/2022\/03\/blog_2-original-300x250.png 300w, https:\/\/blog.webex.com\/wp-content\/uploads\/2022\/03\/blog_2-original-1024x855.png 1024w, https:\/\/blog.webex.com\/wp-content\/uploads\/2022\/03\/blog_2-original-768x641.png 768w, https:\/\/blog.webex.com\/wp-content\/uploads\/2022\/03\/blog_2-original-1536x1282.png 1536w, https:\/\/blog.webex.com\/wp-content\/uploads\/2022\/03\/blog_2-original-2048x1710.png 2048w\" sizes=\"auto, (max-width: 2211px) 100vw, 2211px\" \/><\/a><\/p>\n<p><strong>2. \u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30c8\u306a<a href=\"https:\/\/live.imimobile.com\/l\/13622\/2022-03-17\/jhlclf\" target=\"_blank\" rel=\"noopener\">\u4f1a\u8a71\u306e\u81ea\u52d5\u5316<\/a>\u6a5f\u80fd\u306b\u3088\u3063\u3066\u30ab\u30b9\u30bf\u30de\u30fc \u30d7\u30ed\u30bb\u30b9\u3092\u5f37\u5316:<\/strong><\/p>\n<p><strong>a. Developer Sandbox \u306e Bot Builder<\/strong>: Webex \u306e\u958b\u767a\u8005\u30b5\u30f3\u30c9\u30dc\u30c3\u30af\u30b9\u3067\u4e00\u304b\u3089\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3092\u69cb\u7bc9\u3057\u3001\u9867\u5ba2\u304c\u9078\u629e\u3059\u308b\u30c1\u30e3\u30cd\u30eb\u3067\u30d0\u30fc\u30c1\u30e3\u30eb \u30a2\u30b7\u30b9\u30bf\u30f3\u30c8\u306e\u30e1\u30ea\u30c3\u30c8\u3092\u6d3b\u7528\u3067\u304d\u307e\u3059\u3002\u4f01\u696d\u306f\u3001\u9867\u5ba2\u304c\u9078\u629e\u3057\u305f\u30c1\u30e3\u30cd\u30eb\u4e0a\u3067\u6700\u3082\u4e00\u822c\u7684\u306a\u554f\u3044\u5408\u308f\u305b\u306b\u5bfe\u5fdc\u3059\u308b\u30d0\u30fc\u30c1\u30e3\u30eb \u30a2\u30b7\u30b9\u30bf\u30f3\u30c8\u3092\u958b\u767a\u3057\u3066\u30ab\u30b9\u30bf\u30de\u30fc \u30b5\u30fc\u30d3\u30b9\u3092\u5f37\u5316\u3067\u304d\u307e\u3059\u3002\u3053\u306e\u6a5f\u80fd\u306f\u3001\u4eca\u6625\u306e\u672b\u307e\u3067\u306b Webex Connect \u958b\u767a\u8005\u30b5\u30f3\u30c9\u30dc\u30c3\u30af\u30b9\u306b\u7d44\u307f\u8fbc\u307e\u308c\u307e\u3059\u3002Webex Contact Center \u3067\u3082\u5229\u7528\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<p><strong>b. Google \u306e Dialogflow \u3092 Bot Builder \u306b\u8ffd\u52a0<\/strong>: Google \u306e Dialogflow \u30b3\u30cd\u30af\u30bf\u30fc\u304c\u3001\u9867\u5ba2\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u306e\u610f\u56f3\u8a8d\u8b58\u3092\u5f37\u5316\u3059\u308b\u7d71\u5408\u6a5f\u80fd\u3068\u3057\u3066 Webex Connect \u3067\u5229\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u3053\u306e\u7d71\u5408\u306b\u3088\u3063\u3066\u3001\u30b3\u30f3\u30bf\u30af\u30c8 \u30bb\u30f3\u30bf\u30fc \u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f\u3001\u4f1a\u8a71\u5c65\u6b74\u307e\u305f\u306f\u65b0\u3057\u3044\u554f\u3044\u5408\u308f\u305b\u306b\u57fa\u3065\u3044\u3066\u9867\u5ba2\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u3092\u52b9\u7387\u7684\u306b\u5206\u985e\u3057\u3001\u95a2\u9023\u3059\u308b\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u4f7f\u7528\u3057\u3066\u5bfe\u5fdc\u3067\u304d\u307e\u3059\u3002<\/p>\n<p><strong>c. MindMeld NLU \u30a8\u30f3\u30b8\u30f3\u3092\u5c0e\u5165<\/strong>: \u65b0\u3057\u3044 MindMeld NLU \u30c8\u30ec\u30fc\u30cb\u30f3\u30b0 \u30a8\u30f3\u30b8\u30f3\u306b\u3088\u3063\u3066\u3001\u9867\u5ba2\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u306e\u30ad\u30fc\u30ef\u30fc\u30c9\u306b\u57fa\u3065\u3044\u3066\u30a8\u30f3\u30c6\u30a3\u30c6\u30a3\u3092\u8a8d\u8b58\u3057\u3001\u3088\u308a\u6b63\u78ba\u3067\u95a2\u9023\u6027\u304c\u9ad8\u3044\u56de\u7b54\u3092\u63d0\u4f9b\u3067\u304d\u308b\u3088\u3046\u306b\u30dc\u30c3\u30c8\u306e\u6a5f\u80fd\u3092\u5f37\u5316\u3057\u307e\u3059\u3002\u9867\u5ba2\u306f\u3001\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u3092\u5229\u7528\u3057\u3066\u3001\u3088\u308a\u8fc5\u901f\u304b\u3064\u6b63\u78ba\u306b\u554f\u3044\u5408\u308f\u305b\u3078\u306e\u89e3\u6c7a\u7b56\u3092\u898b\u3064\u3051\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u3053\u3053\u3067\u7d39\u4ecb\u3057\u305f\u6a5f\u80fd\u5f37\u5316\u306b\u3088\u3063\u3066\u3001Webex Connect \u306f\u3001\u3088\u308a\u52b9\u679c\u7684\u304b\u3064\u8fc5\u901f\u306b\u4f01\u696d\u306e\u30ab\u30b9\u30bf\u30de\u30fc \u30d7\u30ed\u30bb\u30b9\u3092\u5f37\u5316\u3067\u304d\u307e\u3059\u3002\u79c1\u305f\u3061\u306f\u3001Webex Connect \u3092\u3001\u4f01\u696d\u306e CX \u306b\u5bfe\u3059\u308b\u30cb\u30fc\u30ba\u3068\u9867\u5ba2\u306e\u30b5\u30fc\u30d3\u30b9\u306e\u30cb\u30fc\u30ba\u3059\u3079\u3066\u306b\u5bfe\u5fdc\u3059\u308b\u696d\u754c\u3092\u30ea\u30fc\u30c9\u3059\u308b CPaaS \u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306b\u3059\u308b\u305f\u3081\u306b\u3001\u4eca\u5f8c\u3082\u53d6\u308a\u7d44\u3093\u3067\u3044\u304d\u307e\u3059\u3002<\/p>\n<blockquote><p><strong><a href=\"https:\/\/live.imimobile.com\/l\/13622\/2022-03-15\/jhk4sh\">\u30c7\u30e2\u3092\u4e88\u7d04<\/a>\u3057\u3066\u3001\u3053\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3068\u305d\u306e\u6a5f\u80fd\u306e\u8a73\u7d30\u3092\u3054\u78ba\u8a8d\u304f\u3060\u3055\u3044\u3002<a href=\"https:\/\/live.imimobile.com\/l\/13622\/2022-03-15\/jhk4sk\">\u958b\u767a\u8005\u30b5\u30f3\u30c9\u30dc\u30c3\u30af\u30b9<\/a>\u3067\u3053\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u76f4\u306b\u4f53\u9a13\u3057\u3001CX \u306e\u30cb\u30fc\u30ba\u306b\u3069\u306e\u3088\u3046\u306b\u5bfe\u5fdc\u3059\u308b\u304b\u3092\u304a\u78ba\u304b\u3081\u304f\u3060\u3055\u3044\u3002<\/strong><\/p><\/blockquote>\n<p><strong>\u305d\u306e\u4ed6\u306e\u8a18\u4e8b<\/strong><\/p>\n<p><a href=\"https:\/\/blog.webex.com\/ja\/customer-experience\/%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc-%e3%82%a8%e3%82%af%e3%82%b9%e3%83%9a%e3%83%aa%e3%82%a8%e3%83%b3%e3%82%b9%e3%81%ae%e3%83%88%e3%83%aa%e3%83%ac%e3%83%b3%e3%83%9e%e3%82%92%e8%a7%a3%e6%b1%ba\/\">\u30ab\u30b9\u30bf\u30de\u30fc \u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u30c8\u30ea\u30ec\u30f3\u30de\u3092\u89e3\u6c7a\u3059\u308b\u306b\u306f<\/a><\/p>\n<p><a href=\"https:\/\/blog.webex.com\/ja\/customer-experience\/%e9%a1%a7%e5%ae%a2%e3%81%a8%e3%81%ae%e3%81%82%e3%82%89%e3%82%86%e3%82%8b%e3%82%84%e3%82%8a%e5%8f%96%e3%82%8a%e3%81%ab%e6%ac%a0%e3%81%8b%e3%81%9b%e3%81%aa%e3%81%84-cpaas\/\">\u9867\u5ba2\u3068\u306e\u3042\u3089\u3086\u308b\u3084\u308a\u53d6\u308a\u306b\u6b20\u304b\u305b\u306a\u3044 CPaaS<\/a><\/p>\n<p><a href=\"https:\/\/blog.webex.com\/ja\/customer-stories\/%e5%84%aa%e3%82%8c%e3%81%9f%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc-%e3%82%a8%e3%82%af%e3%82%b9%e3%83%9a%e3%83%aa%e3%82%a8%e3%83%b3%e3%82%b9%e3%81%ae%e6%8f%90%e4%be%9b%e3%81%a8%e5%9c%b0%e7%90%83\/\">\u512a\u308c\u305f\u30ab\u30b9\u30bf\u30de\u30fc \u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u63d0\u4f9b\u3068\u5730\u7403\u306e\u4fdd\u8b77\u3092\u540c\u6642\u306b\u5b9f\u73fe<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u767a\u5c55\u3068\u6210\u9577\u3092\u76ee\u6307\u3059\u4f01\u696d\u306b\u3068\u3063\u3066\u3001\u512a\u308c\u305f\u30ab [&hellip;]<\/p>\n","protected":false},"author":5549,"featured_media":407456,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[424,1505,1584],"tags":[7212],"class_list":["post-392873","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-stories","category-customer-stories-ja","category-customer-experience","tag-webex-connect"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Webex Connect \u304c\u975e\u5e38\u306b\u512a\u308c\u305f\u30ab\u30b9\u30bf\u30de\u30fc \u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9 \u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u6a5f\u80fd\u3092\u63d0\u4f9b | Webex Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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content=\"https:\/\/blog.webex.com\/ja\/customer-stories-ja\/webex-connect-\u304c\u975e\u5e38\u306b\u512a\u308c\u305f\u30ab\u30b9\u30bf\u30de\u30fc-\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\/\" \/>\n<meta property=\"og:site_name\" content=\"Webex Blog\" \/>\n<meta property=\"article:published_time\" content=\"2022-03-22T14:01:13+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2022\/03\/office-workers-using-webex-connect-feature.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"980\" \/>\n\t<meta property=\"og:image:height\" content=\"521\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Jay Patel\" \/>\n<meta name=\"twitter:label1\" content=\"\u57f7\u7b46\u8005\" \/>\n\t<meta name=\"twitter:data1\" content=\"Jay Patel\" \/>\n<script type=\"application\/ld+json\" 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