{"id":394353,"date":"2022-04-05T09:21:42","date_gmt":"2022-04-05T16:21:42","guid":{"rendered":"https:\/\/blog.webex.com\/uncategorized-ja\/webex-calling-%e3%81%8c%e3%82%a4%e3%83%b3%e3%83%89%e3%81%ab%e6%94%af%e7%a4%be%e3%82%92%e6%8c%81%e3%81%a4%e5%a4%9a%e5%9b%bd%e7%b1%8d%e4%bc%81%e6%a5%ad%e3%81%a8%e5%88%86%e6%95%a3%e3%83%81%e3%83%bc\/"},"modified":"2022-06-29T14:36:09","modified_gmt":"2022-06-29T21:36:09","slug":"webex-calling-%e3%81%8c%e3%82%a4%e3%83%b3%e3%83%89%e3%81%ab%e6%94%af%e7%a4%be%e3%82%92%e6%8c%81%e3%81%a4%e5%a4%9a%e5%9b%bd%e7%b1%8d%e4%bc%81%e6%a5%ad%e3%81%a8%e5%88%86%e6%95%a3%e3%83%81%e3%83%bc","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/ja\/collaboration\/webex-calling-%e3%81%8c%e3%82%a4%e3%83%b3%e3%83%89%e3%81%ab%e6%94%af%e7%a4%be%e3%82%92%e6%8c%81%e3%81%a4%e5%a4%9a%e5%9b%bd%e7%b1%8d%e4%bc%81%e6%a5%ad%e3%81%a8%e5%88%86%e6%95%a3%e3%83%81%e3%83%bc\/","title":{"rendered":"Webex Calling \u304c\u30a4\u30f3\u30c9\u306b\u652f\u793e\u3092\u6301\u3064\u591a\u56fd\u7c4d\u4f01\u696d\u3068\u5206\u6563\u30c1\u30fc\u30e0\u3092\u30b5\u30dd\u30fc\u30c8"},"content":{"rendered":"<p>\u30af\u30e9\u30a6\u30c9\u901a\u8a71\u306f\u3001\u30c7\u30b8\u30bf\u30eb \u30c8\u30e9\u30f3\u30b9\u30d5\u30a9\u30fc\u30e1\u30fc\u30b7\u30e7\u30f3\u306b\u53d6\u308a\u7d44\u3093\u3067\u3044\u308b\u4f01\u696d\u306b\u3068\u3063\u3066\u3001<a href=\"https:\/\/www.webex.com\/content\/dam\/wbx\/us\/documents\/pdf\/Cloud_Calling_Comes_in_all_Shapes_and_Sizes_Infographic.pdf\" target=\"_blank\" rel=\"noopener\">\u30cf\u30a4\u30d6\u30ea\u30c3\u30c9 \u30ef\u30fc\u30af<\/a>\u306e\u65b0\u305f\u306a\u8981\u4ef6\u3092\u6e80\u305f\u3059\u305f\u3081\u306e\u91cd\u8981\u306a\u30c4\u30fc\u30eb\u3067\u3059\u3002\u30af\u30e9\u30a6\u30c9\u901a\u8a71\u306f\u3001\u512a\u308c\u305f\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u6a5f\u80fd\u3001\u3088\u308a\u30b7\u30f3\u30d7\u30eb\u306a\u5c0e\u5165\u74b0\u5883\u3001\u5f37\u529b\u306a\u5206\u6790\u30c4\u30fc\u30eb\u3092\u63d0\u4f9b\u3057\u3001\u591a\u304f\u306e\u5834\u5408\u3001\u30aa\u30f3\u30d7\u30ec\u30df\u30b9 \u30d9\u30fc\u30b9\u306e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3068\u6bd4\u3079\u3066\u4f4e\u30b3\u30b9\u30c8\u3067\u5229\u7528\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u30a4\u30f3\u30c9\u3092\u306f\u3058\u3081\u3001\u591a\u304f\u306e\u56fd\u3067\u30c7\u30b8\u30bf\u30eb \u30c8\u30e9\u30f3\u30b9\u30d5\u30a9\u30fc\u30e1\u30fc\u30b7\u30e7\u30f3\u304c\u9032\u3093\u3067\u3044\u307e\u3059\u3002\u30a4\u30f3\u30c9\u306f\u4e16\u754c\u3067\u6700\u3082\u6025\u901f\u306b\u7d4c\u6e08\u304c\u767a\u5c55\u3057\u3066\u3044\u308b\u56fd\u306e 1 \u3064\u3067\u3042\u308a\u3001\u591a\u304f\u306e\u591a\u56fd\u7c4d\u4f01\u696d\u306e\u6226\u7565\u7684\u62e0\u70b9\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u3002\u30af\u30e9\u30a6\u30c9\u901a\u8a71\u306f\u3001\u4e16\u754c\u5404\u5730\u306b\u5206\u6563\u3057\u3066\u3044\u308b\u30c1\u30fc\u30e0\u9593\u306e\u52b9\u7387\u7684\u306a\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u5fc5\u8981\u3068\u3059\u308b\u3001\u30a4\u30f3\u30c9\u306e\u5927\u898f\u6a21\u306a\u30d3\u30b8\u30cd\u30b9 \u30d7\u30ed\u30bb\u30b9 \u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0 (BPO) \u696d\u754c\u306b\u7279\u306b\u9069\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<h2><strong>IP \u30c6\u30ec\u30d5\u30a9\u30cb\u30fc\u306b\u95a2\u3059\u308b\u72ec\u81ea\u306e\u898f\u5236\u8981\u4ef6\u304c\u3042\u308b\u30a4\u30f3\u30c9<\/strong><\/h2>\n<p>\u6700\u8fd1\u307e\u3067\u3001\u30a4\u30f3\u30c9\u306e\u96fb\u6c17\u901a\u4fe1\u5c40 (DoT) \u306f\u3001\u305d\u306e\u4ed6\u306e\u30b5\u30fc\u30d3\u30b9 \u30d7\u30ed\u30d0\u30a4\u30c0\u30fc (OSP) \u3092\u56fd\u5185\u3068\u56fd\u5916\u3067\u533a\u5225\u3057\u3066\u3044\u307e\u3057\u305f\u3002\u305d\u306e\u305f\u3081\u3001\u56fd\u5185\u306e OSP \u306f\u30a4\u30f3\u30c9\u56fd\u5916\u306e\u30c7\u30fc\u30bf\u30bb\u30f3\u30bf\u30fc\u304b\u3089\u30db\u30b9\u30c8\u3055\u308c\u305f\u30b5\u30fc\u30d3\u30b9\u3092\u5229\u7528\u3067\u304d\u305a\u3001\u30a4\u30f3\u30c9\u5e02\u5834\u306b\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u304c\u56f0\u96e3\u3067\u3057\u305f\u3002<\/p>\n<p>\u3055\u3089\u306b\u3001\u30a4\u30f3\u30c9\u96fb\u6c17\u901a\u4fe1\u898f\u5236\u5e81 (TRAI) \u306f\u3001\u6599\u91d1\u30d0\u30a4\u30d1\u30b9 (\u9577\u8ddd\u96e2\u901a\u4fe1\u6599\u91d1\u306e\u56de\u907f) \u306e\u305f\u3081\u306b Voice over IP (VoIP) \u96fb\u8a71\u3092\u4f7f\u7528\u3059\u308b\u3053\u3068\u3092\u7981\u6b62\u3057\u3066\u3044\u307e\u3059\u3002\u3053\u308c\u306f\u3001\u30a4\u30f3\u30c9\u3067\u306e\u30b5\u30fc\u30d3\u30b9\u63d0\u4f9b\u3092\u8a08\u753b\u3057\u3066\u3044\u308b\u56fd\u969b\u7684\u306a\u30af\u30e9\u30a6\u30c9\u901a\u8a71\u30d7\u30ed\u30d0\u30a4\u30c0\u30fc\u306b\u3068\u3063\u3066\u91cd\u8981\u306a\u8ab2\u984c\u3067\u3059\u3002\u306a\u305c\u306a\u3089\u3001\u4f01\u696d\u5916\u90e8\u3068\u306e\u901a\u8a71\u306e\u63a5\u7d9a\u306b\u306f\u73fe\u5730\u306e PSTN \u3092\u4f7f\u7528\u3059\u308b\u5fc5\u8981\u304c\u3042\u308b\u304b\u3089\u3067\u3059\u3002<\/p>\n<h2><strong>\u30b7\u30b9\u30b3\u3068 Webex Calling \u304c\u30a4\u30f3\u30c9\u306e PSTN \u306e\u8ab2\u984c\u3092\u89e3\u6c7a<\/strong><\/h2>\n<p>\u30b7\u30b9\u30b3\u306f\u3001\u30a4\u30f3\u30c9\u306b\u30aa\u30d5\u30a3\u30b9\u3092\u6301\u3064\u304a\u5ba2\u69d8\u3092\u30b5\u30dd\u30fc\u30c8\u3059\u308b\u305f\u3081\u306b\u3001\u7d99\u7d9a\u7684\u306b\u6280\u8853\u9769\u65b0\u3092\u884c\u3063\u3066\u304d\u307e\u3057\u305f\u3002Cisco Unified Communications Manager (CUCM) \u3092\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u74b0\u5883\u3067\u5229\u7528\u3057\u3066\u3044\u308b\u30b7\u30b9\u30b3\u306e\u304a\u5ba2\u69d8\u306f\u3001\u3059\u3067\u306b\u8ad6\u7406\u30d1\u30fc\u30c6\u30a3\u30b7\u30e7\u30f3\u3092\u4f7f\u7528\u3057\u3066\u30a4\u30f3\u30c9\u306b\u304a\u3051\u308b\u30aa\u30d5\u30a3\u30b9\u306e\u6599\u91d1\u30d0\u30a4\u30d1\u30b9\u898f\u5236\u3092\u9075\u5b88\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u307e\u305f\u3001Webex \u3082\u30a4\u30f3\u30c9\u306e\u898f\u5236\u306e\u5909\u5316\u306b\u3044\u3061\u65e9\u304f\u5bfe\u5fdc\u3057\u3066\u304d\u307e\u3057\u305f\u30022020 \u5e74\u306b\u30a4\u30f3\u30c9\u306e DoT \u304c\u56fd\u969b\u7684\u306a OSP \u306e\u898f\u5236\u3092\u7de9\u548c\u3057\u305f\u969b\u306b\u3001\u30b7\u30b9\u30b3\u306f\u30a4\u30f3\u30c9\u306e\u56fd\u969b\u7684\u306a\u30d3\u30b8\u30cd\u30b9 \u30d7\u30ed\u30bb\u30b9 \u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0 (BPO) \u4f01\u696d\u5411\u3051\u306b Webex Calling \u3068 <a href=\"https:\/\/blog.webex.com\/ja\/customer-stories\/%e3%83%8f%e3%82%a4%e3%83%96%e3%83%aa%e3%83%83%e3%83%89-%e3%83%af%e3%83%bc%e3%82%af%e6%99%82%e4%bb%a3%e3%81%ae%e9%9c%80%e8%a6%81%e5%a2%97%e3%81%ab%e5%82%99%e3%81%88%e3%82%8b%e3%82%a4%e3%83%b3%e3%83%89\/\">Webex Contact Center \u306e\u63d0\u4f9b<\/a>\u3092\u767a\u8868\u3057\u307e\u3057\u305f\u3002\u3053\u308c\u306b\u3088\u308a\u3001BPO \u4f01\u696d\u306f\u30af\u30e9\u30a6\u30c9\u901a\u8a71\u3084\u30af\u30e9\u30a6\u30c9 \u30b3\u30f3\u30bf\u30af\u30c8 \u30bb\u30f3\u30bf\u30fc\u3092\u6d3b\u7528\u3057\u3066\u3001\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u306b\u3088\u308a\u826f\u3044\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-390778 size-full\" src=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2022\/03\/map.png\" alt=\"Webex Calling \u306f 85 \u306e\u56fd\u3084\u5730\u57df\u306e\u591a\u56fd\u7c4d\u4f01\u696d\u3092\u30b5\u30dd\u30fc\u30c8\" width=\"2071\" height=\"1012\" srcset=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2022\/03\/map.png 980w, https:\/\/blog.webex.com\/wp-content\/uploads\/2022\/03\/map-300x147.png 300w, https:\/\/blog.webex.com\/wp-content\/uploads\/2022\/03\/map-1024x500.png 1024w, https:\/\/blog.webex.com\/wp-content\/uploads\/2022\/03\/map-768x375.png 768w, https:\/\/blog.webex.com\/wp-content\/uploads\/2022\/03\/map-1536x751.png 1536w, https:\/\/blog.webex.com\/wp-content\/uploads\/2022\/03\/map-2048x1001.png 2048w\" sizes=\"auto, (max-width: 2071px) 100vw, 2071px\" \/><\/p>\n<p><a href=\"https:\/\/cisco.sharepoint.com\/:i:\/s\/CollabProductMarketing\/Eef0Y9-CWfpCkSvZl7MTLgcBP5tFETXvE1ppLMP7A0lBaQ?e=Ta4PI5\" target=\"_blank\" rel=\"noopener\"><em>Webex Calling \u306f\u73fe\u5728\u3001\u4e16\u754c 85 \u4ee5\u4e0a\u306e\u56fd\u3084\u5730\u57df\u3067\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b<\/em><\/a><\/p>\n<h2>\u30a4\u30f3\u30c9\u5168\u4f53\u306b\u5206\u6563\u3057\u3066\u3044\u308b\u30c1\u30fc\u30e0\u306b\u5fc5\u8981\u306a\u30af\u30e9\u30a6\u30c9\u901a\u8a71\u30b5\u30dd\u30fc\u30c8\u3092\u63d0\u4f9b<\/h2>\n<p>\u3053\u306e\u305f\u3073\u3001\u6b21\u306e\u30b9\u30c6\u30c3\u30d7\u3068\u3057\u3066\u3001<a href=\"https:\/\/www.webex.com\/cloud-calling.html\">Webex Calling<\/a> \u306f\u3001\u30a4\u30f3\u30c9\u306b\u30aa\u30d5\u30a3\u30b9\u3092\u6301\u3064\u3001PSTN \u3078\u306e\u63a5\u7d9a\u304c\u5fc5\u8981\u306a\u591a\u56fd\u7c4d\u4f01\u696d\u3092\u30b5\u30dd\u30fc\u30c8\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002Webex Calling \u3092\u304a\u4f7f\u3044\u306e\u304a\u5ba2\u69d8\u306f\u3001\u9577\u8ddd\u96e2\u306e PSTN \u901a\u8a71\u3084\u56fd\u969b PSTN \u901a\u8a71\u3092\u30ed\u30fc\u30ab\u30eb PSTN \u63a5\u7d9a\u3092\u4ecb\u3057\u3066\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u3059\u308b\u3053\u3068\u306b\u3088\u308a\u3001\u6599\u91d1\u30d0\u30a4\u30d1\u30b9\u306e\u898f\u5236\u3092\u9075\u5b88\u3057\u305f\u5834\u6240\u30d9\u30fc\u30b9\u306e\u30dd\u30ea\u30b7\u30fc\u3092\u7c21\u5358\u306b\u5c0e\u5165\u3067\u304d\u307e\u3059\u3002\u5728\u5b85\u52e4\u52d9\u306e\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c VPN \u3092\u4f7f\u7528\u3057\u3066\u793e\u5185\u306e\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u306b\u63a5\u7d9a\u3057\u3066\u3044\u308b OSP \u306e\u304a\u5ba2\u69d8\u306f\u3001PSTN \u306b\u63a5\u7d9a\u3057\u3066\u3001\u6d77\u5916\u306e\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u304b\u3089\u306e\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9 \u30b3\u30fc\u30eb\u3084\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9 \u30b3\u30fc\u30eb\u3092\u51e6\u7406\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002VPN \u63a5\u7d9a\u3092\u884c\u3063\u3066\u3044\u306a\u3044\u30e6\u30fc\u30b6\u30fc\u306f\u3001<a href=\"https:\/\/help.webex.com\/en-us\/article\/qx9j5h\/Webex-App-%7C-Make-work-calls-using-Call-Back\">\u3053\u3061\u3089<\/a>\u306e Webex Calling \u306e\u300cExtend and Connect\u300d\u6a5f\u80fd\u3092\u4f7f\u7528\u3057\u3066\u3001PSTN \u30e6\u30fc\u30b6\u30fc\u3068\u901a\u8a71\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u3053\u306e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3067\u306f\u3001IT \u7ba1\u7406\u8005\u304c\u901a\u8a71\u8a18\u9332\u3092\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3059\u308b\u3053\u3068\u3067\u3001\u76e3\u67fb\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u8981\u4ef6\u306b\u5bfe\u5fdc\u3059\u308b\u3053\u3068\u3082\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u30b7\u30b9\u30b3\u3067\u306f\u3001\u7ba1\u7406\u8005\u306b\u30a4\u30f3\u30c9\u306e\u62e0\u70b9\u3068\u306e\u96fb\u8a71\u306e\u3084\u308a\u53d6\u308a\u306b\u3064\u3044\u3066\u6709\u610f\u7fa9\u306a\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u63d0\u4f9b\u3059\u308b\u65b0\u3057\u3044 Webex Calling \u5206\u6790\u3092\u7528\u610f\u3057\u3066\u3044\u307e\u3059\u3002\u901a\u8a71\u30c7\u30fc\u30bf\u306f\u3001\u30e1\u30c7\u30a3\u30a2\u54c1\u8cea\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u3067\u307b\u307c\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306b\u78ba\u8a8d\u3067\u304d\u3001\u7ba1\u7406\u8005\u306f\u901a\u8a71\u54c1\u8cea\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3068\u305d\u308c\u3092\u5f62\u6210\u3059\u308b\u8981\u56e0\u3092\u5bb9\u6613\u306b\u76e3\u8996\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u3053\u306e\u3088\u3046\u306a\u30dd\u30ea\u30b7\u30fc\u7ba1\u7406\u3092\u5b9f\u65bd\u3059\u308b\u3053\u3068\u3067\u3001\u7d44\u7e54\u306f\u30a4\u30f3\u30c9\u306e\u652f\u5e97\u306b Webex Calling 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rel=\"noopener\">\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba\u30b0\u30ec\u30fc\u30c9\u306e Webex Calling \u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9<\/a><\/p>\n<p>\u3092\u3054\u89a7\u304f\u3060\u3055\u3044<a href=\"https:\/\/www.webex.com\/products\/customer-experience.html\" target=\"_blank\" rel=\"noopener\">Webex \u306e\u30ab\u30b9\u30bf\u30de\u30fc \u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9 \u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3<\/a><\/p>\n<p>\u306e\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f\u3053\u3061\u3089\u3092\u3054\u89a7\u304f\u3060\u3055\u3044<a href=\"https:\/\/salesconnect.cisco.com\/#\/content-detail\/5b0d77bb-16b1-4965-98b7-3a232fe68594\" target=\"_blank\" rel=\"noopener\">\u30a4\u30f3\u30c9\u3067\u306e Webex Calling \u306e\u5229\u7528\u53ef\u80fd\u72b6\u6cc1\u306b\u95a2\u3059\u308b\u3088\u304f\u3042\u308b\u8cea\u554f<\/a>\u306e\u56de\u7b54\u3092\u3054\u78ba\u8a8d\u304f\u3060\u3055\u3044 (\u30d1\u30fc\u30c8\u30ca\u30fc 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