{"id":408785,"date":"2023-03-28T05:45:00","date_gmt":"2023-03-28T12:45:00","guid":{"rendered":"https:\/\/blog.webex.com\/uncategorized-ja\/webex-%e3%82%b3%e3%83%8d%e3%82%af%e3%83%88-%e6%9c%80%e6%96%b0%e3%81%ae%e3%83%81%e3%83%a3%e3%83%8d%e3%83%ab%e3%82%a2%e3%83%83%e3%83%97%e3%83%87%e3%83%bc%e3%83%88%e3%81%a8ai%e3%82%a4%e3%83%8e%e3%83%99\/"},"modified":"2023-06-07T08:37:18","modified_gmt":"2023-06-07T15:37:18","slug":"webex-%e3%82%b3%e3%83%8d%e3%82%af%e3%83%88-%e6%9c%80%e6%96%b0%e3%81%ae%e3%83%81%e3%83%a3%e3%83%8d%e3%83%ab%e3%82%a2%e3%83%83%e3%83%97%e3%83%87%e3%83%bc%e3%83%88%e3%81%a8ai%e3%82%a4%e3%83%8e%e3%83%99","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/ja\/customer-experience\/webex-%e3%82%b3%e3%83%8d%e3%82%af%e3%83%88-%e6%9c%80%e6%96%b0%e3%81%ae%e3%83%81%e3%83%a3%e3%83%8d%e3%83%ab%e3%82%a2%e3%83%83%e3%83%97%e3%83%87%e3%83%bc%e3%83%88%e3%81%a8ai%e3%82%a4%e3%83%8e%e3%83%99\/","title":{"rendered":"Webex Connect | \u6700\u65b0\u306e\u30c1\u30e3\u30cd\u30eb\u66f4\u65b0\u3068 AI \u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3"},"content":{"rendered":"\n

Webex Connect \u306f\u3001\u30b7\u30fc\u30e0\u30ec\u30b9\u3067\u5e38\u6642\u63a5\u7d9a\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002\u3069\u306e\u3088\u3046\u306a\u901a\u4fe1\u30c1\u30e3\u30cd\u30eb\u3067\u3082\u3001\u4f01\u696d\u306f\u81ea\u793e\u306b\u5408\u3063\u305f\u5f62\u3067\u304a\u5ba2\u69d8\u306b\u5bfe\u5fdc\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n

Webex \u306f\u3001\u6700\u65b0\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u6a5f\u80fd\u3092\u5229\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u3059\u308b\u3053\u3068\u3001\u307e\u305f\u3001\u304a\u5ba2\u69d8\u5bfe\u5fdc\u3092\u898f\u6a21\u306b\u5fdc\u3058\u3066\u30b7\u30f3\u30d7\u30eb\u306b\u7ba1\u7406\u3067\u304d\u308b\u3088\u3046\u306b\u3059\u308b\u3053\u3068\u306b\u53d6\u308a\u7d44\u3093\u3067\u3044\u307e\u3059\u3002Communications Platform as a Service\uff08CPaaS\uff09\u306e\u6700\u3082\u5305\u62ec\u7684\u306a\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u63d0\u4f9b\u3059\u3079\u304f Webex Connect \u306e\u6539\u826f\u306b\u7d99\u7d9a\u7684\u306b\u53d6\u308a\u7d44\u3093\u3067\u304a\u308a\u3001\u304a\u5ba2\u69d8\u304c\u30c7\u30b8\u30bf\u30eb \u30c8\u30e9\u30f3\u30b9\u30d5\u30a9\u30fc\u30e1\u30fc\u30b7\u30e7\u30f3\u3092\u63a8\u9032\u3057\u3001\u30c7\u30b8\u30bf\u30eb\u5316\u307e\u3067\u306e\u5404\u30d7\u30ed\u30bb\u30b9\u3092\u30a8\u30f3\u30c9\u30c4\u30fc\u30a8\u30f3\u30c9\u3067\u81ea\u52d5\u5316\u3057\u3084\u3059\u304f\u306a\u308b\u3088\u3046\u306b\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n

\u3053\u3053\u304b\u3089\u3001Webex Connect<\/a> \u306b\u3053\u308c\u307e\u3067\u884c\u3063\u305f\u6700\u65b0\u306e\u6a5f\u80fd\u5f37\u5316\u3092\u3044\u304f\u3064\u304b\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n\n

\u6700\u65b0\u306e\u30c1\u30e3\u30cd\u30eb\u6a5f\u80fd\u5f37\u5316Webex Connect<\/span><\/h2>\n\n

\u30e6\u30fc\u30b6\u30fc\u304c\u5353\u8d8a\u3057\u305f\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u69cb\u7bc9\u306b\u96c6\u4e2d\u3067\u304d\u308b\u3088\u3046\u306b\u3059\u308b\u3053\u3068\u304c\u79c1\u305f\u3061\u306e\u76ee\u6a19\u3067\u3059\u3002\u3053\u308c\u3092\u5b9f\u73fe\u3059\u308b\u305f\u3081\u306b\u3001\u901a\u4fe1\u4e8b\u696d\u8005\u3084\u30c7\u30b8\u30bf\u30eb\u30c1\u30e3\u30cd\u30eb\u30d1\u30fc\u30c8\u30ca\u30fc\u306e\u7686\u69d8\u3068\u5171\u540c\u3067\u7d99\u7d9a\u7684\u306b\u6700\u65b0\u306e\u30c1\u30e3\u30cd\u30eb\u6a5f\u80fd\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n

Apple Messages for Business<\/h3>\n\n

Apple Messages for Business<\/a> \u306e\u65b0\u6a5f\u80fd\u3092\u30ea\u30ea\u30fc\u30b9\u3057\u307e\u3057\u305f\u3002\u8907\u6570\u306e\u30c7\u30d0\u30a4\u30b9\u3067\u3001\u4f01\u696d\u304c Apple \u30e6\u30fc\u30b6\u30fc\u3068\u7c21\u5358\u306b\u3064\u306a\u304c\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0\u30c1\u30e3\u30cd\u30eb\u306b\u306f\u3001\u30ea\u30b9\u30c8\u30d4\u30c3\u30ab\u30fc\u3084\u30bf\u30a4\u30e0\u30d4\u30c3\u30ab\u30fc\u306a\u3069\u306e\u5bfe\u8a71\u6a5f\u80fd\u304c\u3042\u308a\u307e\u3059\u304c\u3001Webex Connect \u3067\u3082 URL \u3092\u542b\u3080\u30e1\u30c3\u30bb\u30fc\u30b8\u304c\u81ea\u52d5\u7684\u306b\u30ea\u30c3\u30c1\u30ea\u30f3\u30af\u3068\u3057\u3066\u63d0\u4f9b\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u30e1\u30c3\u30bb\u30fc\u30b8\u304c\u30c1\u30e3\u30c3\u30c8\u306b\u6295\u7a3f\u3055\u308c\u305f\u3089\u3001URL \u306e\u30b3\u30f3\u30c6\u30f3\u30c4\u304c\u30d7\u30ec\u30d3\u30e5\u30fc\u8868\u793a\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u3063\u3066\u3044\u307e\u3059\u3002\u3053\u306e\u6a5f\u80fd\u306f\u304a\u5ba2\u69d8\u3068\u306e\u3084\u308a\u53d6\u308a\u3092\u5f37\u5316\u3059\u308b\u3082\u306e\u3067\u3001\u91cd\u8981\u306a\u60c5\u5831\u306b\u3059\u3050\u76ee\u304c\u884c\u304f\u3088\u3046\u306b\u306a\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n

\"スマートフォン上の<\/a><\/figure>\n\n

\u307e\u305f\u3001\u30d5\u30a9\u30fc\u30e0\u30e1\u30c3\u30bb\u30fc\u30b8\u304c\u30b5\u30dd\u30fc\u30c8\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002iOS \u30e6\u30fc\u30b6\u30fc\u3068 iPadOS \u30e6\u30fc\u30b6\u30fc\u5411\u3051\u306b\u30ea\u30c3\u30c1\u306a\u30de\u30eb\u30c1\u30da\u30fc\u30b8\u306e\u5bfe\u8a71\u30d5\u30ed\u30fc\u3092\u4f5c\u6210\u3067\u304d\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u30c8\u30ea\u30a2\u30fc\u30b8\u30d5\u30ed\u30fc\u306e\u7ba1\u7406\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u8abf\u67fb\u306e\u5b9f\u65bd\u3001\u30a2\u30ab\u30a6\u30f3\u30c8\u4f5c\u6210\u3084\u30b5\u30fc\u30d3\u30b9\u3078\u306e\u30b5\u30a4\u30f3\u30a2\u30c3\u30d7\u306b\u95a2\u3059\u308b\u3084\u308a\u53d6\u308a\u304c\u30b7\u30f3\u30d7\u30eb\u306b\u306a\u308a\u307e\u3059\u3002\u3053\u3046\u3057\u305f\u9769\u65b0\u7684\u306a\u6a5f\u80fd\u306b\u3088\u308a\u3001Apple \u30e6\u30fc\u30b6\u30fc\u306b\u30a4\u30f3\u30bf\u30e9\u30af\u30c6\u30a3\u30d6\u3067\u9b45\u529b\u7684\u306a\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n

Google Business Messages \u3068 WhatsApp Business Messaging Cloud API \u306b\u5bfe\u5fdc<\/h3>\n\n

\u4ed6\u306e\u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0\u30c1\u30e3\u30cd\u30eb\u3067\u3082\u6a5f\u80fd\u5f37\u5316\u3092\u56f3\u3063\u3066\u3044\u307e\u3059\u3002Google Business Messages<\/a> \u306e\u958b\u59cb\u30d7\u30ed\u30bb\u30b9\u3092\u5408\u7406\u5316\u3059\u308b\u3001WhatsApp Business Messaging Cloud API<\/a> \u306e\u30b5\u30dd\u30fc\u30c8\u3092\u8ffd\u52a0\u3059\u308b\u3068\u3044\u3063\u305f\u3053\u3068\u3067\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u30b9\u30eb\u30fc\u30d7\u30c3\u30c8\u3092\u9ad8\u3081\u3001\u30aa\u30f3\u30dc\u30fc\u30c7\u30a3\u30f3\u30b0\u306e\u6240\u8981\u6642\u9593\u3092\u77ed\u7e2e\u3057\u3001\u65b0\u3057\u3044\u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0\u6a5f\u80fd\u306b\u3059\u3070\u3084\u304f\u30a2\u30af\u30bb\u30b9\u3067\u304d\u308b\u3088\u3046\u306b\u3057\u3066\u3044\u307e\u3059\u3002\u307e\u305f\u300110DLC<\/a> \u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u3092\u5c55\u958b\u3059\u308b\u305f\u3081\u306e\u767b\u9332\u30d7\u30ed\u30bb\u30b9\u3067\u306f\u3001\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u4f5c\u6210\u6642\u306b\u30de\u30eb\u30c1\u30e1\u30c7\u30a3\u30a2\u3092\u30a2\u30c3\u30d7\u30ed\u30fc\u30c9\u3057\u305f\u308a\u3001\u8ffd\u52a0\u306e\u5c5e\u6027\u3092\u30b5\u30dd\u30fc\u30c8\u3057\u305f\u308a\u3067\u304d\u308b\u3088\u3046\u306b\u3057\u305f\u307b\u304b\u3001\u81ea\u793e\u306e\u756a\u53f7\u3092 Webex Connect \u306b\u8ee2\u9001\u3059\u308b\u30d1\u30fc\u30c8\u30ca\u30fc\u69d8\u5411\u3051\u306b\u79fb\u884c\u30d7\u30ed\u30bb\u30b9\u3092\u5408\u7406\u5316\u3059\u308b\u624b\u6bb5\u3092\u7528\u610f\u3057\u307e\u3057\u305f\u3002<\/p>\n\n

\u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0\u30c1\u30e3\u30cd\u30eb\u306e\u66f4\u65b0\u306b\u52a0\u3048\u3001\u97f3\u58f0\u30b5\u30fc\u30d3\u30b9\u306e\u6a5f\u80fd\u5f37\u5316\u3082\u56f3\u3063\u3066\u3044\u307e\u3059\u3002\u3053\u308c\u307e\u3067\u306f\u3001\u97f3\u58f0\u30d5\u30ed\u30fc\u306e\u69cb\u6210\u306b\u306f\u30d5\u30ed\u30fc\u30d3\u30eb\u30c0\u30fc\u304c\u4f7f\u7528\u3055\u308c\u3066\u3044\u305f\u304b\u3068\u601d\u3044\u307e\u3059\u304c\u3001\u4eca\u56de\u3001API \u3092\u4f7f\u7528\u3057\u3066\u30ab\u30b9\u30bf\u30e0\u306e\u97f3\u58f0\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u69cb\u7bc9\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u307e\u305f\u3001\u65b0\u3057\u3044\u901a\u8a71\u8ee2\u9001\u30ce\u30fc\u30c9\u3092\u5229\u7528\u3059\u308c\u3070\u3001\u4ed6\u306e\u97f3\u58f0\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3068\u3055\u3089\u306b\u5bc6\u63a5\u306b\u7d71\u5408\u3067\u304d\u307e\u3059\u3002\u3053\u306e\u3088\u3046\u306b\u6a5f\u80fd\u304c\u5f37\u5316\u3055\u308c\u308b\u3068\u3001\u304a\u5ba2\u69d8\u5bfe\u5fdc\u306b\u97f3\u58f0\u3092\u3069\u306e\u3088\u3046\u306b\u5c0e\u5165\u3059\u308b\u304b\u3092\u6c7a\u3081\u308b\u969b\u306e\u9078\u629e\u80a2\u304c\u5897\u3048\u307e\u3059\u3002<\/p>\n\n

\u30df\u30c3\u30b7\u30e7\u30f3\u30af\u30ea\u30c6\u30a3\u30ab\u30eb\u306a\u901a\u4fe1\u306e\u305f\u3081\u306e\u65b0\u305f\u306a\u5236\u5fa1\u6a5f\u80fd<\/h2>\n\n

\u4f01\u696d\u306e\u30cb\u30fc\u30ba\u306f\u591a\u7a2e\u591a\u69d8\u3067\u3042\u308a\u3001\u9700\u8981\u304c\u591a\u3044\u3068\u304d\u306f\u5951\u7d04\u3057\u3066\u3044\u308b\u5bb9\u91cf\u306e\u7bc4\u56f2\u5185\u3067\u30a2\u30af\u30c6\u30a3\u30d3\u30c6\u30a3\u306b\u512a\u5148\u9806\u4f4d\u3092\u4ed8\u3051\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u3053\u308c\u306b\u5bfe\u51e6\u3059\u308b\u305f\u3081\u3001Webex Connect \u3067\u306f\u65b0\u3057\u3044Flow Concurrency Controls\u3092\u5c0e\u5165\u3057\u307e\u3057\u305f\u3002\u3053\u306e\u5236\u5fa1\u6a5f\u80fd\u306b\u3088\u308a\u3001\u9700\u8981\u304c\u591a\u3044\u3068\u304d\u306f\u3001\u91cd\u8981\u306a\u30a2\u30af\u30c6\u30a3\u30d3\u30c6\u30a3\u306b\u512a\u5148\u7684\u306b\u5bb9\u91cf\u3092\u5272\u308a\u5f53\u3066\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u5b9f\u884c\u5236\u9650\u3092\u8a2d\u5b9a\u3057\u3001\u30d5\u30ed\u30fc\u306e\u6b63\u5e38\u6027\u3092\u30e2\u30cb\u30bf\u30ea\u30f3\u30b0\u3059\u308b\u3053\u3068\u3067\u3001\u30df\u30c3\u30b7\u30e7\u30f3\u30af\u30ea\u30c6\u30a3\u30ab\u30eb\u306a\u30a2\u30af\u30c6\u30a3\u30d3\u30c6\u30a3\u7528\u306b\u5b9f\u884c\u5bb9\u91cf\u3092\u78ba\u4fdd\u3057\u3066\u304a\u3044\u3066\u3001\u304a\u5ba2\u69d8\u3068\u306e\u3084\u308a\u53d6\u308a\u3092\u30b9\u30e0\u30fc\u30ba\u306b\u9032\u3081\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n

Flow Concurrency Controls\u306e\u307b\u304b\u3001Webex Connect \u3067\u306f\u77ed\u671f\u60c5\u5831\u8a18\u61b6\u3092\u5229\u7528\u3057\u3066\u3001\u30af\u30ed\u30b9\u30b8\u30e3\u30fc\u30cb\u30fc \u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u7ba1\u7406\u306e\u5236\u5fa1\u3092\u30b7\u30f3\u30d7\u30eb\u306b\u3059\u308b\u6a5f\u80fd\u3082\u5c0e\u5165\u3057\u307e\u3057\u305f\u3002\u3053\u306e\u6a5f\u80fd\u3092\u5229\u7528\u3059\u308b\u3068\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u5168\u4f53\uff08\u304a\u5ba2\u69d8\u3068\u306e\u3059\u3079\u3066\u306e\u3084\u308a\u53d6\u308a\uff09\u3092\u901a\u3058\u3066\u60c5\u5831\u306e\u4fdd\u6301\u304c\u7c21\u5358\u306b\u306a\u308a\u3001\u7684\u78ba\u306b\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u63d0\u4f9b\u3067\u304d\u307e\u3059\u3002<\/p>\n\n

\u4f01\u696d\u304c\u898f\u5236\u8981\u4ef6\u3092\u9075\u5b88\u3067\u304d\u308b\u3088\u3046\u3001Webex Connect \u3067\u306f\u7c73\u56fd\u5185\u3067\u30d7\u30ed\u30d3\u30b8\u30e7\u30cb\u30f3\u30b0\u304c\u89e3\u9664\u3055\u308c\u305f\u756a\u53f7\u3092\u81ea\u52d5\u7684\u306b\u51e6\u7406\u3059\u308b\u3088\u3046\u306b\u30b3\u30f3\u30bf\u30af\u30c8 \u30dd\u30ea\u30b7\u30fc \u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u5f37\u5316\u3057\u3066\u3044\u307e\u3059\u3002\u3053\u306e\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3067\u306f\u3001\u304a\u5ba2\u69d8\u306e\u30aa\u30d7\u30c8\u30a4\u30f3\/\u30aa\u30d7\u30c8\u30a2\u30a6\u30c8\u3068\u5e0c\u671b\u3059\u308b\u30c1\u30e3\u30cd\u30eb\u3092\u4e00\u5143\u7684\u306b\u628a\u63e1\u3057\u3066\u7ba1\u7406\u3057\u3001\u540c\u610f\u3057\u305f\u304a\u5ba2\u69d8\u306b\u306e\u307f\u901a\u4fe1\u304c\u9001\u4fe1\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n

Webex \u3067\u306f\u30c4\u30fc\u30eb\u306e\u30dd\u30fc\u30c8\u30d5\u30a9\u30ea\u30aa\u3092\u5145\u5b9f\u3055\u305b\u3066\u304a\u308a\u3001\u3053\u3046\u3057\u305f\u65b0\u6a5f\u80fd\u306f\u305d\u306e\u4e00\u90e8\u3067\u3059\u3002\u4f01\u696d\u304c\u901a\u4fe1\u3092\u9069\u5207\u306b\u7ba1\u7406\u3057\u3066\u3001\u304a\u5ba2\u69d8\u3068\u306e\u3084\u308a\u53d6\u308a\u3092\u30b9\u30e0\u30fc\u30ba\u306b\u9014\u5207\u308c\u306a\u304f\u7d9a\u3051\u3089\u308c\u308b\u3088\u3046\u306b\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n

\u751f\u6210\u7cfb AI \u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u5f37\u5316<\/h3>\n\n

Webex Connect \u306b\u306f\u5805\u7262\u306a NLP\u3001NLU\u3001AI \u6a5f\u80fd\u304c\u5099\u308f\u3063\u3066\u304a\u308a\u3001Webex \u30cd\u30a4\u30c6\u30a3\u30d6\u306e\u30dc\u30c3\u30c8\u6a5f\u80fd\u3092\u4f7f\u7528\u3059\u308b\u304b\u30b5\u30fc\u30c9\u30d1\u30fc\u30c6\u30a3\u88fd\u30a8\u30f3\u30b8\u30f3\u3068\u7d71\u5408\u3059\u308b\u3053\u3068\u3067\u3001\u30b9\u30b1\u30fc\u30e9\u30d6\u30eb\u306b\u4f1a\u8a71\u3092\u81ea\u52d5\u5316\u3067\u304d\u307e\u3059\u3002<\/p>\n\n

\u751f\u6210\u7cfb AI \u306f\u3001\u751f\u7523\u6027\u3092\u9ad8\u3081\u308b\u5927\u304d\u306a\u53ef\u80fd\u6027\u3092\u79d8\u3081\u3066\u3044\u307e\u3059\u3002\u73fe\u5728\u3001\u5b9f\u8df5\u7684\u306a\u624b\u6cd5\u306b\u5f93\u3063\u3066\u3001\u3069\u306e\u3088\u3046\u306b\u751f\u6210\u7cfb AI \u3092\u4f7f\u7528\u3059\u308c\u3070\u4fa1\u5024\u304c\u3082\u305f\u3089\u3055\u308c\u308b\u304b\u3092\u63a2\u3063\u3066\u3044\u307e\u3059\u3002\u5927\u898f\u6a21\u8a00\u8a9e\u30e2\u30c7\u30eb\uff08LLM\uff09\u3084\u4ed6\u306e\u751f\u6210\u7cfb AI \u306e\u6700\u5148\u7aef\u6280\u8853\uff08ChatGPT \u306a\u3069\uff09\u3067\u81ea\u524d\u306e AI \u6a5f\u80fd\u3092\u88dc\u5b8c\u3057\u3066\u3044\u308b\u3068\u3053\u308d\u3067\u3059\u3002\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u3068\u62e1\u5f35\u6027\u306f\u3001\u4f01\u696d\u306b\u3068\u3063\u3066\u91cd\u8981\u306a\u8981\u4ef6\u3067\u3059\u3002Webex \u3067\u306f\u3001Microsoft Azure \u3092\u4ecb\u3057\u3066 ChatGPT API \u3068\u306e\u7d71\u5408\u3092\u56f3\u308b\u3053\u3068\u3067\u3001Webex Connect \u3067\u7279\u5b9a\u7528\u9014\u5411\u3051 AI \u6a5f\u80fd\u3092\u5229\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u3057\u307e\u3057\u305f\u3002\u3053\u3046\u3057\u3066\u3001\u30c7\u30fc\u30bf\u30d7\u30e9\u30a4\u30d0\u30b7\u30fc\u3068\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u3092\u78ba\u4fdd\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n

\u5fdc\u7b54\u6642\u9593\u306e\u77ed\u7e2e<\/h3>\n\n

Webex \u306f\u3001\u30ed\u30fc\u30b3\u30fc\u30c9\u306e\u30d5\u30ed\u30fc\u30d3\u30eb\u30c0\u30fc\u5185\u3067\u306e\u300c\u30c6\u30ad\u30b9\u30c8\u306e\u8981\u7d04\u6a5f\u80fd\u300d\u306e\u7acb\u3061\u4e0a\u3052\u8a08\u753b\u3092\u767a\u8868\u3057\u307e\u3057\u305f\u3002\u9867\u5ba2\u5bfe\u5fdc\u306b\u304a\u3051\u308b\u65b0\u898f\u307e\u305f\u306f\u65e2\u5b58\u306e\u9577\u6587\u30c6\u30ad\u30b9\u30c8\u3092\u7c21\u5358\u306b\u8981\u7d04\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002\u3053\u306e\u30ce\u30fc\u30c9\u3092\u3069\u3046\u9069\u7528\u3059\u308c\u3070\u9867\u5ba2\u4f53\u9a13\u4fa1\u5024\u304c\u3082\u305f\u3089\u3055\u308c\u308b\u306e\u304b\u3001\u305d\u308c\u3092\u793a\u3059\u683c\u597d\u306e\u4f8b\u304c\u30c7\u30b8\u30bf\u30eb\u30c1\u30e3\u30cd\u30eb\u304b\u3089\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3078\u306e\u5bfe\u5fdc\u5f15\u304d\u7d99\u304e\u3092\u72b6\u6cc1\u306b\u5fdc\u3058\u3066\u7c21\u5358\u306b\u884c\u3048\u308b\u3053\u3068\u3067\u3059\u3002\u30c1\u30e3\u30c3\u30c8\u304c\u30dc\u30c3\u30c8\u304b\u3089\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u8ee2\u9001\u3055\u308c\u308b\u3068\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f\u5bfe\u8a71\u306e\u8981\u7d04\u306b\u3059\u3050\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u307e\u3059\u3002\u3054\u304f\u77ed\u3044\u6587\u7ae0\u3067\u3042\u308c\u3070\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f\u305d\u308c\u307e\u3067\u306e\u3084\u308a\u53d6\u308a\u306e\u6d41\u308c\u3092\u7406\u89e3\u3067\u304d\u308b\u306e\u3067\u3001\u3059\u3070\u3084\u304f\u554f\u984c\u3092\u628a\u63e1\u3057\u3066\u5bfe\u51e6\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n

\"エージェントのエンゲージを高める<\/a><\/figure>\n\n

Webex Connect \u3067\u52b9\u7387\u3092\u9ad8\u3081\u3001\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u3092\u63a8\u9032<\/h3>\n\n

Webex Connect \u306e\u300c\u8a55\u4fa1\u6a5f\u80fd\u300d\u306f\u3001\u30ed\u30fc\u30b3\u30fc\u30c9\u306e\u30d5\u30ed\u30fc\u30d3\u30eb\u30c0\u30fc\u3067\u4f7f\u7528\u3067\u304d\u308b\u30b5\u30fc\u30d0\u30fc\u30ec\u30b9\u306a\u30b5\u30fc\u30d3\u30b9\u3067\u3059\u3002\u5148\u3054\u308d\u3001\u6a5f\u80fd\u6027\u3092\u3055\u3089\u306b\u9ad8\u3081\u308b\u305f\u3081\u306b\u300c\u8a55\u4fa1\u6a5f\u80fd\u300d\u3092\u5f37\u5316\u3057\u307e\u3057\u305f\u3002\u3069\u306e\u3088\u3046\u306a\u6a5f\u80fd\u3092\u5b9f\u884c\u3057\u305f\u3044\u304b\u3092\u30e6\u30fc\u30b6\u30fc\u304c\u8aac\u660e\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u3063\u3066\u304a\u308a\u3001\u751f\u6210\u7cfb AI \u304c\u305d\u308c\u3092\u89e3\u91c8\u3057\u3066\u9069\u5207\u306a\u30b3\u30fc\u30c9\u3092\u8fd4\u3057\u307e\u3059\u3002\u3053\u306e\u6a5f\u80fd\u3092\u5229\u7528\u3059\u308b\u3068\u3001IT \u30b9\u30da\u30b7\u30e3\u30ea\u30b9\u30c8\u3067\u306a\u304f\u3066\u3082\u30d7\u30ed\u30bb\u30b9\u3092\u7c21\u5358\u306b\u4f5c\u6210\u3001\u66f4\u65b0\u3001\u53cd\u5fa9\u51e6\u7406\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u3001\u9650\u3089\u308c\u305f IT \u30ea\u30bd\u30fc\u30b9\u3078\u306e\u4f9d\u5b58\u3092\u8efd\u6e1b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n

\"Webex<\/a><\/figure>\n\n

\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0 \u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3067\u3042\u308b Webex Campaign \u306b\u751f\u6210\u7cfb AI \u3092\u53d6\u308a\u8fbc\u3080\u4f5c\u696d\u3082\u7d9a\u3051\u3066\u3044\u307e\u3059\u3002\u4eba\u9593\u306e\u4ecb\u5165\u3092\u6700\u5c0f\u9650\u306b\u6291\u3048\u3066\u9ad8\u54c1\u8cea\u306e\u30b3\u30f3\u30c6\u30f3\u30c4\u3092\u3059\u3070\u3084\u304f\u751f\u6210\u3067\u304d\u308b\u3088\u3046\u306b\u3059\u308b\u3053\u3068\u304c\u76ee\u7684\u3067\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u96fb\u5b50\u30e1\u30fc\u30eb\u306e\u4ef6\u540d\u306b\u4f7f\u3046\u30ad\u30e3\u30c3\u30c1\u30b3\u30d4\u30fc\u3092\u4f5c\u6210\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u62c5\u5f53\u8005\u3068\u30b3\u30f3\u30c6\u30f3\u30c4\u4f5c\u6210\u8005\u306f\u3001\u751f\u6210\u3055\u308c\u305f\u30b3\u30d4\u30fc\u3092\u5229\u7528\u3057\u3066\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u3092\u30c6\u30b9\u30c8\u3057\u3001\u8abf\u6574\u3067\u304d\u307e\u3059\u3002<\/p>\n\n

Webex Connect \u306b\u3064\u3044\u3066<\/h2>\n\n

\u3053\u306e\u30d6\u30ed\u30b0\u3067\u306f\u3001Webex Connect \u306b\u5bfe\u3059\u308b\u6700\u65b0\u306e\u66f4\u65b0\u3092\u3044\u304f\u3064\u304b\u3054\u7d39\u4ecb\u3057\u307e\u3057\u305f\u3002CPaaS \u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u4e3b\u8981\u4f01\u696d\u3068\u3057\u3066\u306e\u5e02\u5834\u306b\u304a\u3051\u308b\u30b7\u30b9\u30b3\u306e\u7acb\u5834\u3092\u5f37\u5316\u3059\u308b\u3082\u306e\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u3002\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u7d99\u7d9a\u7684\u306b\u5f37\u5316\u3059\u308b\u3053\u3068\u3067\u3001\u4e16\u754c\u306e\u5927\u624b\u4f01\u696d\u6570\u793e\u306b\u5bfe\u3059\u308b\u901a\u4fe1\u30d5\u30ed\u30fc\u306e\u5b9f\u884c\u56de\u6570\u304c\u5e74\u9593 20 \u5104\u3092\u8d85\u3048\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n\n

Webex Connect \u3067\u306f\u30b3\u30b9\u30c8\u3092\u524a\u6e1b\u3057\u3064\u3064\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3068\u30b5\u30fc\u30d3\u30b9\u63d0\u4f9b\u3092\u5f37\u5316\u3057\u3066\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u6539\u5584\u3067\u304d\u307e\u3059\u3002\u3053\u308c\u3092\u3069\u3046\u3084\u3063\u3066\u5b9f\u73fe\u3059\u308b\u306e\u304b\u3001\u30b7\u30b9\u30b3\u306e\u30a8\u30ad\u30b9\u30d1\u30fc\u30c8\u30c1\u30fc\u30e0\u304c\u3054\u8aac\u660e\u3057\u307e\u3059\u3002<\/p>\n\n

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