{"id":420967,"date":"2024-01-24T10:42:43","date_gmt":"2024-01-24T18:42:43","guid":{"rendered":"https:\/\/blog.webex.com\/uncategorized-ja\/2023-%e5%b9%b4%e3%81%ae-cpaas-%e3%81%ae%e5%8b%95%e5%90%91-%e7%94%9f%e6%88%90%e7%b3%bb-ai-%e3%82%84%e3%82%af%e3%83%a9%e3%82%a6%e3%83%89%e3%82%bb%e3%82%ad%e3%83%a5%e3%83%aa%e3%83%86%e3%82%a3%e3%81%aa\/"},"modified":"2024-03-12T09:02:59","modified_gmt":"2024-03-12T16:02:59","slug":"cpaas-trends-2023","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/ja\/customer-experience\/cpaas-trends-2023\/","title":{"rendered":"2023 \u5e74\u306e CPaaS \u306e\u52d5\u5411 | \u751f\u6210\u7cfb AI \u3084\u30af\u30e9\u30a6\u30c9\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u306a\u3069"},"content":{"rendered":"\n<p><em>CPaaS \u5e02\u5834\u306f 2023 \u5e74\u306b\u8457\u3057\u3044\u6210\u9577\u3092\u9042\u3052\u307e\u3057\u305f\u3002 \u30b3\u30cd\u30af\u30c6\u30c3\u30c9 \u30ab\u30b9\u30bf\u30de\u30fc \u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u306b\u304a\u3051\u308b\u753b\u671f\u7684\u306a 1 \u5e74\u3092\u7279\u5fb4\u4ed8\u3051\u305f 3 \u3064\u306e\u30c6\u30fc\u30de\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/em><\/p>\n\n\n\n<p>2024 \u5e74\u304c\u52d5\u304d\u51fa\u3057\u3066\u3044\u308b\u4eca\u30012023 \u5e74\u306e\u30b5\u30fc\u30d3\u30b9\u3068\u3057\u3066\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3 \u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\uff08CPaaS\uff09\u5e02\u5834\u3092\u7279\u5fb4\u4ed8\u3051\u305f\u30c8\u30ec\u30f3\u30c9\u3068\u6210\u679c\u3092\u632f\u308a\u8fd4\u308b\u7d76\u597d\u306e\u6a5f\u4f1a\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u6628\u5e74\u306f\u3001\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u30b7\u30fc\u30e0\u30ec\u30b9\u3067\u5145\u5b9f\u3057\u305f\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u597d\u307f\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u30c1\u30e3\u30cd\u30eb\u3067\u63d0\u4f9b\u3057\u3066\u307b\u3057\u3044\u3068\u3044\u3046\u9867\u5ba2\u9700\u8981\u306e\u9ad8\u307e\u308a\u306b\u5bfe\u5fdc\u3059\u308b\u305f\u3081\u3001\u591a\u304f\u306e\u4f01\u696d\u304c CPaaS \u306b\u6295\u8cc7\u3057\u3001\u696d\u754c\u304c\u5927\u304d\u304f\u6210\u9577\u3057\u307e\u3057\u305f\u3002 \u307e\u305f\u3001\u30b3\u30f3\u30c6\u30f3\u30c4\u3092\u4f5c\u6210\u3057\u6700\u9069\u5316\u3059\u308b\u80fd\u529b\u304c\u3042\u308b\u3068\u3055\u308c\u308b\u751f\u6210\u7cfb AI \u306e\u6d3b\u7528\u304c\u4e3b\u6d41\u306b\u306a\u308b\u306e\u3082\u76ee\u306e\u5f53\u305f\u308a\u306b\u3057\u3066\u304d\u307e\u3057\u305f\u3002 \u4e16\u754c\u4e2d\u306e\u4f01\u696d\u304c\u307e\u3060\u793e\u4f1a\u7d4c\u6e08\u7684\u6df7\u4e71\u306b\u3088\u308b\u82e6\u5883\u3092\u611f\u3058\u3066\u3044\u308b\u306e\u306f\u4e8b\u5b9f\u3067\u3059\u304c\u3001\u3053\u306e\u3088\u3046\u306a\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u306b\u3088\u308a\u3001\u65b0\u305f\u306a\u30b3\u30b9\u30c8\u524a\u6e1b\u52b9\u7387\u3068\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3078\u306e\u9053\u304c\u5207\u308a\u958b\u304b\u308c\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>Webex \u306f\u3001<a href=\"https:\/\/cpaas.webex.com\/blog\/webex-wins-cpaas-provider-of-the-year-and-best-rcs-initiative\" target=\"_blank\" rel=\"noopener\" title=\"2023 \u5e74\u306e Telco Innovation Awards\">2023 \u5e74\u306e Telco Innovation Awards<\/a> \u3067\u300cCPaaS Provider of the Year\u300d\u304a\u3088\u3073\u300cBest RCS Initiative\u300d\u3067\u91d1\u8cde\u3092\u53d7\u8cde\u3057\u3001\u6700\u9ad8\u306e\u5e74\u660e\u3051\u3068\u306a\u308a\u307e\u3057\u305f\u3002 \u540c\u5e74\u5f8c\u534a\u306b\u306f\u3001<a href=\"https:\/\/cpaas.webex.com\/blog\/cisco-named-a-leader-in-idc-marketscape-for-worldwide-cpaas-2023\" target=\"_blank\" rel=\"noopener\" title=\"IDC MarketScape\">IDC MarketScape<\/a> \u306e\u300cWorldwide CPaaS\u300d\u306e\u8a55\u4fa1\u3067\u300c\u30ea\u30fc\u30c0\u30fc\u300d\u306b\u3001<a href=\"https:\/\/cpaas.webex.com\/blog\/gartner-names-cisco-a-visionary-cpaas-vendor-magic-quadrant\" target=\"_blank\" rel=\"noopener\" title=\"2023 \u5e74\u306e Telco Innovation Awards\">\u300cGartner\u00ae Magic Quadrant\u2122\u300d\u306e CPaaS \u306e\u8a55\u4fa1<\/a>\u3067\u300c\u30d3\u30b8\u30e7\u30ca\u30ea\u30fc\u300d\u30d9\u30f3\u30c0\u30fc\u306b\u9078\u3070\u308c\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>2023 \u5e74\u306f\u5b9f\u306b\u5370\u8c61\u3092\u6df1\u3044\u5e74\u3068\u306a\u308a\u307e\u3057\u305f\u3002\u52d5\u5411\u3092\u898b\u9003\u3057\u305f\u65b9\u306e\u305f\u3081\u306b\u3001\u307e\u3068\u3081\u8a18\u4e8b\u3092\u3054\u7528\u610f\u3057\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u4e16\u754c\u3067\u30c7\u30b8\u30bf\u30eb\u30c1\u30e3\u30cd\u30eb\u306e\u5c0e\u5165\u304c\u7d99\u7d9a\u7684\u306b\u62e1\u5927<\/h2>\n\n\n\n<p>\u9867\u5ba2\u306e 70% \u304c\u3001\u72b6\u6cc1\u3092\u8e0f\u307e\u3048\u305f\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u306b\u3088\u308b\u30b8\u30e3\u30fc\u30cb\u30fc\u306a\u3069\u3001\u30b3\u30cd\u30af\u30c6\u30c3\u30c9\u306a\u30d7\u30ed\u30bb\u30b9\u304c\u9867\u5ba2\u306e\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3092\u7372\u5f97\u3059\u308b\u4e0a\u3067\u975e\u5e38\u306b\u91cd\u8981\u3067\u3042\u308b\u3068\u8ff0\u3079\u3066\u3044\u308b\u3053\u3068\u3092\u3054\u5b58\u77e5\u3067\u3057\u3087\u3046\u304b\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2022\/10\/webex-connect-feature-1.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"980\" height=\"520\" src=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2022\/10\/webex-connect-feature-1.jpg\" alt=\"\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u753b\u9762\u4e0a\u306e Webex Connect\" class=\"wp-image-408056\" srcset=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2022\/10\/webex-connect-feature-1.jpg 980w, https:\/\/blog.webex.com\/wp-content\/uploads\/2022\/10\/webex-connect-feature-1-300x159.jpg 300w, https:\/\/blog.webex.com\/wp-content\/uploads\/2022\/10\/webex-connect-feature-1-768x408.jpg 768w\" sizes=\"auto, (max-width: 980px) 100vw, 980px\" \/><\/a><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>\u3053\u3046\u3057\u305f\u30cb\u30fc\u30ba\u306b\u5fdc\u3048\u3001\u5404\u793e\u306f CPaaS \u3092\u5229\u7528\u3057\u3001\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u901a\u77e5\u3001\u8907\u6570\u306e\u30c1\u30a7\u30c3\u30af\u30a2\u30a6\u30c8\u65b9\u6cd5\u3001\u81ea\u52d5\u5316\u3055\u308c\u305f\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u306a\u3069\u3001\u8907\u6570\u306e\u30c7\u30b8\u30bf\u30eb\u30c1\u30e3\u30cd\u30eb\u3092\u307e\u305f\u304c\u3063\u305f\u5bfe\u8a71\u3092\u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u3059\u308b\u3053\u3068\u306b\u53d6\u308a\u7d44\u3093\u3067\u3044\u307e\u3059\u3002 \u8a73\u7d30\u306b\u3064\u3044\u3066\u306f\u3001\u5f15\u304d\u7d9a\u304d\u4ee5\u4e0b\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30ec\u30dd\u30fc\u30c8\uff1aState of US Messaging 2023<\/h3>\n\n\n\n<p>\u30b7\u30b9\u30b3\u306f\u3001\u7c73\u56fd\u306e\u6d88\u8cbb\u8005\u304c\u4f01\u696d\u3068\u3069\u306e\u30c1\u30e3\u30cd\u30eb\u3067\u3069\u306e\u3088\u3046\u306b\u3064\u306a\u304c\u308a\u305f\u3044\u306e\u304b\u3068\u3044\u3063\u305f\u3001\u6d88\u8cbb\u8005\u306e\u884c\u52d5\u3092\u77e5\u308b\u305f\u3081\u306e\u8abf\u67fb\u3092\u5b9f\u65bd\u3057\u307e\u3057\u305f\u3002 \u7c73\u56fd\u306e\u6d88\u8cbb\u8005\u306e 64% \u306f\u304c\u3001\u4f01\u696d\u306f\u4eba\u3068\u306e\u3064\u306a\u304c\u308a\u3092\u69cb\u7bc9\u3059\u308b\u8853\u3092\u6301\u3063\u3066\u3044\u306a\u3044\u3068\u8003\u3048\u3066\u3044\u307e\u3059\u3002\u3053\u306e\u30ec\u30dd\u30fc\u30c8\u3067\u306f\u3001\u305d\u306e\u7406\u7531\u3068\u3001CPaaS \u304c\u9867\u5ba2\u3092\u4e00\u5143\u7684\u306b\u53ef\u8996\u5316\u3057\u3001\u30d7\u30ed\u30a2\u30af\u30c6\u30a3\u30d6\u306a\u30c7\u30b8\u30bf\u30eb\u30b8\u30e3\u30fc\u30cb\u30fc\u3092\u5927\u898f\u6a21\u306b\u69cb\u7bc9\u3059\u308b\u3046\u3048\u3067\u3069\u306e\u3088\u3046\u306b\u5f79\u7acb\u3064\u304b\u306b\u3064\u3044\u3066\u8aac\u660e\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p><strong><a href=\"https:\/\/cpaas.webex.com\/resources\/report\/state-of-messaging-research-report\" target=\"_blank\" rel=\"noopener\" title=\"\u8a73\u7d30\u306f\u3053\u3061\u3089\">\u8a73\u7d30\u306f\u3053\u3061\u3089<\/a><\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30d6\u30ed\u30b0\uff1aCPaaS \u3067\u7d19\u304b\u3089\u30c7\u30b8\u30bf\u30eb\u3078\u306e\u30b7\u30d5\u30c8\u3092\u4fc3\u9032<\/h3>\n\n\n\n<p>\u30da\u30fc\u30d1\u30fc\u30ec\u30b9 \u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u5b9f\u73fe\u306b\u5411\u3051\u305f\u8aac\u5f97\u529b\u306e\u3042\u308b\u30d3\u30b8\u30cd\u30b9\u30b1\u30fc\u30b9\u306e\u4f5c\u308a\u65b9\u3068\u3001\u6700\u9ad8\u306e\u30c7\u30b8\u30bf\u30eb\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u5b9f\u73fe\u3059\u308b\u306b\u306f\u3001\u571f\u53f0\u3068\u3057\u3066\u30d0\u30c3\u30af\u30a8\u30f3\u30c9\u30b7\u30b9\u30c6\u30e0\u3068\u306e\u67d4\u8edf\u306a\u7d71\u5408\u304c\u5fc5\u8981\u3067\u3042\u308b\u7406\u7531\u306b\u3064\u3044\u3066\u8aac\u660e\u3057\u3066\u3044\u307e\u3059\u3002 \u307e\u305f\u3001\u82f1\u56fd\u306e\u3042\u308b\u533b\u7642\u6a5f\u95a2\u304c\u3001\u30c7\u30b8\u30bf\u30eb\u30c1\u30e3\u30cd\u30eb\u3092\u5229\u7528\u3057\u3066\u60a3\u8005\u3068\u5373\u5ea7\u306b\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3059\u308b\u3053\u3068\u3067\u3001\u90f5\u9001\u30b3\u30b9\u30c8\u3092 57% \u524a\u6e1b\u3057\u305f\u4e8b\u4f8b\u3082\u3054\u7d39\u4ecb\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p><strong><a href=\"https:\/\/blog.webex.com\/customer-experience\/from-paper-to-digital-with-cpaas\/\" title=\"\u8a73\u7d30\u306f\u3053\u3061\u3089\">\u8a73\u7d30\u306f\u3053\u3061\u3089<\/a><\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30b1\u30fc\u30b9\u30b9\u30bf\u30c7\u30a3\uff1a\u9867\u5ba2\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3092\u9ad8\u3081\u308b oneSource \u793e<\/h3>\n\n\n\n<p><a href=\"https:\/\/enforcement.onesource.co.uk\/\" target=\"_blank\" rel=\"noopener\" title=\"oneSource\">oneSource<\/a> \u793e\u306f\u3001\u82f1\u56fd\u306e\u516c\u5171\u90e8\u9580\u5411\u3051\u5927\u624b\u50b5\u52d9\u89e3\u6c7a\u30b5\u30fc\u30d3\u30b9\u4f1a\u793e\u3067\u3059\u3002 \u540c\u793e\u304c CPaaS \u3092\u5229\u7528\u3057\u3066\u9867\u5ba2\u306e\u53ef\u8996\u6027\u3092\u5411\u4e0a\u3055\u305b\u3001\u30ea\u30c3\u30c1 \u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3 \u30b5\u30fc\u30d3\u30b9\uff08RCS\uff09\u3092\u5229\u7528\u3057\u3066 2023 \u5e74\u306b\u8fd4\u6e08\u7387\u3092 30% \u5411\u4e0a\u3055\u305b\u305f\u624b\u6cd5\u3092\u7d39\u4ecb\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p><strong><a href=\"https:\/\/cpaas.webex.com\/resources\/customer-stories\/onesource\" target=\"_blank\" rel=\"noopener\" title=\"\u30b7\u30b9\u30b3\u304c\u3069\u306e\u3088\u3046\u306b\u5f79\u7acb\u3063\u305f\u304b\uff1f\">\u30b7\u30b9\u30b3\u304c\u3069\u306e\u3088\u3046\u306b\u5f79\u7acb\u3063\u305f\u304b\uff1f<\/a><\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">AI \u304c\u65b0\u305f\u306a\u30d7\u30ed\u30bb\u30b9\u52b9\u7387\u5316\u3078\u306e\u9053\u3092\u958b\u304f<span>CPaaS<\/span><\/h2>\n\n\n\n<p>2023 \u5e74\u306b\u306f\u591a\u304f\u306e\u4f01\u696d\u304c\u3001\u30b3\u30f3\u30c6\u30f3\u30c4\u306e\u6700\u9069\u5316\u3001\u983b\u7e41\u306b\u767a\u751f\u3059\u308b\u5bfe\u8a71\u306e\u81ea\u52d5\u5316\u3001\u3088\u308a\u826f\u3044\u4f1a\u8a71\u306e\u4fc3\u9032\u306b\u5f79\u7acb\u3066\u308b\u305f\u3081\u3001ChatGPT \u306e\u3088\u3046\u306a LLM\uff08\u5927\u898f\u6a21\u8a00\u8a9e\u30e2\u30c7\u30eb\uff09\u30c4\u30fc\u30eb\u306a\u3069\u306e AI \u306e\u5c0e\u5165\u306b\u53d6\u308a\u7d44\u307f\u307e\u3057\u305f\u3002 2023 \u5e74\u306f\u751f\u6210\u7cfb AI \u304c\u5148\u5c0e\u3059\u308b\u3001\u63a2\u6c42\u3068\u30b3\u30f3\u30bb\u30d7\u30c8\u5f62\u6210\u306e\u5e74\u3067\u3057\u305f\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2023\/07\/man-holding-post-it-note-with-ai-feature.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"980\" height=\"520\" src=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2023\/07\/man-holding-post-it-note-with-ai-feature.jpg\" alt=\"\u4ed8\u7b8b\u3092\u63b2\u3052\u308b\u4eba\u5de5\u77e5\u80fd CPaaS \u30a8\u30f3\u30b8\u30cb\u30a2 \" a.i.=\"\" written=\"\" on=\"\" it=\"\" feature=\"\" class=\"wp-image-411391\" srcset=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2023\/07\/man-holding-post-it-note-with-ai-feature.jpg 980w, https:\/\/blog.webex.com\/wp-content\/uploads\/2023\/07\/man-holding-post-it-note-with-ai-feature-300x159.jpg 300w, https:\/\/blog.webex.com\/wp-content\/uploads\/2023\/07\/man-holding-post-it-note-with-ai-feature-768x408.jpg 768w\" sizes=\"auto, (max-width: 980px) 100vw, 980px\" \/><\/a><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>\u904e\u53bb 12 \u304b\u6708\u9593\u306b CPaaS \u306e\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u306e\u5f37\u5316\u306b\u5f79\u7acb\u3063\u305f\u65b9\u6cd5\u3092\u3044\u304f\u3064\u304b\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30d6\u30ed\u30b0\uff1aWebex Connect \u306b AI \u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u3092\u5c0e\u5165<span>CPaaS<\/span><\/h3>\n\n\n\n<p>3 \u6708\u306b\u3001\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba\u30b0\u30ec\u30fc\u30c9\u306e CPaaS \u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u3042\u308b Webex Connect \u306e\u6700\u65b0\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u3092\u767a\u8868\u3057\u307e\u3057\u305f\u3002 \u3053\u306e\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u306b\u306f\u3001\u7a3c\u50cd\u5f53\u521d\u304b\u3089 2 \u3064\u306e\u65b0\u3057\u3044 AI \u6a5f\u80fd\u304c\u542b\u307e\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u300c\u30c6\u30ad\u30b9\u30c8\u8981\u7d04 \u300d\u6a5f\u80fd\u3067\u306f\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u306e\u3069\u306e\u6642\u70b9\u3067\u3082\u3001\u30b7\u30b9\u30b3\u306e\u30ed\u30fc\u30b3\u30fc\u30c9\u306e\u30d5\u30ed\u30fc\u30d3\u30eb\u30c0\u30fc\u3092\u4f7f\u7528\u3057\u3066\u30a2\u30af\u30b7\u30e7\u30f3\u3067\u304d\u308b\u3088\u3046\u306b\u3001\u751f\u6210\u7cfb AI \u3092\u4f7f\u7528\u3057\u3066\u9577\u3044\u5f62\u5f0f\u306e\u30c6\u30ad\u30b9\u30c8\u3092\u7d20\u65e9\u304f\u8981\u7d04\u3057\u307e\u3059\u3002 \u540c\u69d8\u306b\u3001\u300c\u8a55\u4fa1\u300d\u6a5f\u80fd\u306f\u3001\u30d5\u30ed\u30fc\u30d3\u30eb\u30c0\u30fc\u306e\u30e6\u30fc\u30b6\u30fc\u304c\u5b9f\u884c\u3057\u305f\u3044\u6a5f\u80fd\u3092\u8a18\u8ff0\u3059\u308b\u3068\u3001\u751f\u6210\u7cfb AI \u304c\u81ea\u52d5\u7684\u306b\u305d\u308c\u3092\u89e3\u91c8\u3057\u3066\u30b3\u30fc\u30c7\u30a3\u30f3\u30b0\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p><strong><a href=\"https:\/\/blog.webex.com\/ja\/customer-experience\/webex-%e3%82%b3%e3%83%8d%e3%82%af%e3%83%88-%e6%9c%80%e6%96%b0%e3%81%ae%e3%83%81%e3%83%a3%e3%83%8d%e3%83%ab%e3%82%a2%e3%83%83%e3%83%97%e3%83%87%e3%83%bc%e3%83%88%e3%81%a8ai%e3%82%a4%e3%83%8e%e3%83%99\/\" title=\"Webex Connect \u306e AI \u306b\u3064\u3044\u3066\u77e5\u308b\">Webex Connect \u306e AI \u306b\u3064\u3044\u3066\u77e5\u308b<\/a><\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30d6\u30ed\u30b0\uff1aChatGPT \u306f\u9867\u5ba2\u3068\u4f01\u696d\u3068\u306e\u5bfe\u8a71\u3092\u3069\u306e\u3088\u3046\u306b\u5909\u3048\u3066\u3044\u304f\u304b<\/h3>\n\n\n\n<p>2022 \u5e74\u672b\u306e\u767b\u5834\u4ee5\u6765\u3001ChatGPT \u306f\u8105\u5a01\u3067\u3042\u308b\u3068\u540c\u6642\u306b\u30c1\u30e3\u30f3\u30b9\u3067\u3082\u3042\u308b\u3068\u3057\u3066\u3001\u5e38\u306b\u5927\u304d\u304f\u53d6\u308a\u4e0a\u3052\u3089\u308c\u3066\u304d\u307e\u3057\u305f\u3002 \u3053\u306e\u751f\u6210\u30c4\u30fc\u30eb\u306f\u4eba\u9593\u306e\u77e5\u6027\u3084\u5275\u9020\u6027\u306b\u4ee3\u308f\u308b\u3082\u306e\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u304c\u3001LMM\uff08\u5927\u898f\u6a21\u30de\u30eb\u30c1\u30e2\u30fc\u30c0\u30eb\u30e2\u30c7\u30eb\uff09\u306f\u5358\u7d14\u306a\u4ed5\u4e8b\u3092\u81ea\u52d5\u5316\u3059\u308b\u3053\u3068\u3067\u3001\u77e5\u8b58\u52b4\u50cd\u8005\u306e\u751f\u7523\u6027\u3092\u5411\u4e0a\u3055\u305b\u308b\u53ef\u80fd\u6027\u3092\u6301\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u306e\u30d6\u30ed\u30b0\u3067\u306f\u3001\u30af\u30a8\u30ea\u306e\u3088\u3046\u306a\u691c\u7d22\u3078\u306e\u56de\u7b54\u3001\u57fa\u672c\u7684\u306a\u30b3\u30fc\u30c9\u306e\u8a18\u8ff0\u3068\u7de8\u96c6\u3001\u4f1a\u8a71\u578b\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u4f53\u9a13\u306e\u5f37\u5316\u306e\u30c4\u30fc\u30eb\u3068\u3057\u3066\u3001LMM \u304c\u6025\u901f\u306b\u5b9a\u756a\u5316\u3057\u3064\u3064\u3042\u308b\u7406\u7531\u3092\u3054\u7406\u89e3\u3044\u305f\u3060\u3051\u307e\u3059\u3002<\/p>\n\n\n\n<p><strong><a href=\"https:\/\/cpaas.webex.com\/blog\/how-will-chatgpt-transform-the-way-customers-and-brands-interact?utm_source=pardot&amp;utm_medium=email&amp;utm_campaign=happynewyear\" target=\"_blank\" rel=\"noopener\" title=\"ChatGPT \u3092\u77e5\u308b\">ChatGPT \u3092\u77e5\u308b<\/a><\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30d6\u30ed\u30b0\uff1a\u533b\u7642\u306b\u304a\u3051\u308b AI \u306e\u672a\u6765<\/h3>\n\n\n\n<p>\u533b\u7642\u696d\u754c\u306f\u3001\u8fc5\u901f\u3067\u7a4d\u6975\u7684\u306a\u30b1\u30a2\u3068 24 \u6642\u9593 365 \u65e5\u306e\u60a3\u8005\u5bfe\u5fdc\u3092\u63d0\u4f9b\u3057\u306a\u3051\u308c\u3070\u306a\u3089\u306a\u3044\u3068\u3044\u3046\u975e\u5e38\u306b\u5927\u304d\u306a\u30d7\u30ec\u30c3\u30b7\u30e3\u30fc\u306b\u3055\u3089\u3055\u308c\u3066\u3044\u307e\u3059\u3002 \u591a\u304f\u306e\u533b\u7642\u6a5f\u95a2\u306f\u3001\u30b5\u30fc\u30d3\u30b9\u30b9\u30bf\u30c3\u30d5\u306e\u8ca0\u62c5\u3092\u8efd\u6e1b\u3057\u3001\u60a3\u8005\u306e\u671f\u5f85\u306b\u5fdc\u3048\u308b\u305f\u3081\u306b\u3001AI \u3092\u642d\u8f09\u3057\u305f\u4eee\u60f3\u30a2\u30b7\u30b9\u30bf\u30f3\u30c8\u306b\u6ce8\u76ee\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u306e\u30d6\u30ed\u30b0\u3067\u306f\u3001\u533b\u7642\u6a5f\u95a2\u306b\u304a\u3051\u308b\u4e88\u7d04\u306e\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u5909\u66f4\u306e\u81ea\u52d5\u5316\u3001\u60a3\u8005\u304b\u3089\u306e\u5b9a\u671f\u7684\u306a\u554f\u3044\u5408\u308f\u305b\u3078\u306e\u5bfe\u5fdc\u3001\u6b63\u78ba\u306a\u533b\u7642\u60c5\u5831\u3078\u306e\u5373\u6642\u30a2\u30af\u30bb\u30b9\u3092\u3001\u4eee\u60f3\u30a2\u30b7\u30b9\u30bf\u30f3\u30c8\u304c\u3069\u306e\u3088\u3046\u306b\u652f\u63f4\u3059\u308b\u304b\u3092\u3054\u89a7\u3044\u305f\u3060\u3051\u307e\u3059\u3002\u3053\u308c\u3089\u306f\u3059\u3079\u3066\u3001\u6700\u65b0\u306e\u30c7\u30b8\u30bf\u30eb \u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3 \u30c1\u30e3\u30cd\u30eb\u3092\u6d3b\u7528\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p><strong><a href=\"https:\/\/cpaas.webex.com\/blog\/what-is-the-future-of-ai-in-healthcare\" target=\"_blank\" rel=\"noopener\" title=\"\u8a73\u7d30\u306f\u3053\u3061\u3089\">\u8a73\u7d30\u306f\u3053\u3061\u3089<\/a><\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">CPaaS \u30e6\u30fc\u30b6\u30fc\u306b\u3068\u3063\u3066\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u306f\u4f9d\u7136\u3068\u3057\u3066\u6700\u512a\u5148\u4e8b\u9805<\/h2>\n\n\n\n<p>\u4eca\u65e5\u306e\u9867\u5ba2\u306f\u8a50\u6b3a\u5e2b\u306b\u5bfe\u3059\u308b\u8b66\u6212\u611f\u3092\u9ad8\u3081\u3066\u304a\u308a\u3001\u30aa\u30f3\u30e9\u30a4\u30f3\u4e0a\u3067\u95a2\u308f\u308b\u76f8\u624b\u306b\u5bfe\u3057\u3066\u3088\u308a\u53b3\u3057\u3044\u76ee\u3092\u5411\u3051\u308b\u3088\u3046\u306b\u306a\u3063\u3066\u3044\u307e\u3059\u3002 \u5b9f\u969b\u3001<a href=\"https:\/\/techwireasia.com\/02\/2021\/customers-are-losing-patience-with-data-security-issues\/\" target=\"_blank\" rel=\"noopener\" title=\"88% \u304c\u81ea\u5206\u306e\u30c7\u30fc\u30bf\u3092\u4fe1\u983c\u3057\u3066\u4efb\u305b\u3089\u308c\u306a\u3044\u4f01\u696d\u306f\u5229\u7528\u3057\u306a\u3044\">88% \u304c\u81ea\u5206\u306e\u30c7\u30fc\u30bf\u3092\u4fe1\u983c\u3057\u3066\u4efb\u305b\u3089\u308c\u306a\u3044\u4f01\u696d\u306f\u5229\u7528\u3057\u306a\u3044<\/a>\u3068\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2022\/08\/security-privacy-compliance-in-webex-control-hub.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"980\" height=\"520\" src=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2022\/08\/security-privacy-compliance-in-webex-control-hub.jpg\" alt=\"Webex Control Hub \u3067\u7ba1\u7406\u3059\u308b\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30d7\u30e9\u30a4\u30d0\u30b7\u30fc\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\" class=\"wp-image-409308\" srcset=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2022\/08\/security-privacy-compliance-in-webex-control-hub.jpg 980w, https:\/\/blog.webex.com\/wp-content\/uploads\/2022\/08\/security-privacy-compliance-in-webex-control-hub-300x159.jpg 300w, https:\/\/blog.webex.com\/wp-content\/uploads\/2022\/08\/security-privacy-compliance-in-webex-control-hub-768x408.jpg 768w\" sizes=\"auto, (max-width: 980px) 100vw, 980px\" \/><\/a><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>\u3053\u306e\u305f\u3081\u3001\u7279\u306b\u9867\u5ba2\u304c\u671f\u5f85\u3059\u308b\u9ad8\u5ea6\u306b\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u5bfe\u8a71\u3092\u63d0\u4f9b\u3057\u305f\u3044\u4f01\u696d\u306b\u3068\u3063\u3066\u3001\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u306f\u6975\u3081\u3066\u91cd\u8981\u306a\u30d3\u30b8\u30cd\u30b9\u4e0a\u306e\u95a2\u5fc3\u4e8b\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3067\u306f\u3001\u30ea\u30c3\u30c1\u3067\u30c7\u30fc\u30bf\u99c6\u52d5\u578b\u306e\u4f53\u9a13\u3092\u63d0\u4f9b\u3057\u306a\u304c\u3089\u3001\u4fe1\u983c\u3092\u80b2\u307f\u3001\u9867\u5ba2\u3092\u7d99\u7d9a\u7684\u306b\u4fdd\u8b77\u3059\u308b\u306b\u306f\u3069\u3046\u3059\u308c\u3070\u3044\u3044\u304b\u3092 \u898b\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">e \u30ac\u30a4\u30c9\uff1a\u30af\u30e9\u30a6\u30c9 \u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3 \u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u306e 5 \u3064\u306e\u67f1<\/h3>\n\n\n\n<p>\u3059\u3079\u3066\u306e CPaaS \u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u304c\u540c\u3058\u3088\u3046\u306b\u69cb\u7bc9\u3055\u308c\u3066\u3044\u308b\u308f\u3051\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002 \u7279\u306b\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u306b\u95a2\u3057\u3066\u306f\u9055\u3044\u304c\u3042\u308a\u307e\u3059\u3002\u3053\u306e\u30ac\u30a4\u30c9\u3067\u306f\u3001Webex Connect \u3092\u6d3b\u7528\u3057\u3066\u9867\u5ba2\u306e\u4fe1\u983c\u3068\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3092\u7372\u5f97\u3059\u308b\u65b9\u6cd5\u306b\u3064\u3044\u3066\u8aac\u660e\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>Webex \u306e CPaaS \u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u306b\u306f\u3001\u9867\u5ba2\u306e\u30a2\u30a4\u30c7\u30f3\u30c6\u30a3\u30c6\u30a3\u306e\u4fdd\u8b77\u3001\u3059\u3079\u3066\u306e\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u306e\u691c\u8a3c\u3001\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u306e\u900f\u660e\u6027\u3068\u30ec\u30b8\u30ea\u30a8\u30f3\u30b9\u306e\u63d0\u4f9b\u3001\u898f\u5236\u7ba1\u7406\u306e\u7c21\u7d20\u5316\u3068\u3044\u3046 5 \u3064\u306e\u67f1\u304c\u3042\u308a\u307e\u3059\u3002\u3053\u308c\u3089\u304c\u3069\u306e\u3088\u3046\u306b\u9023\u643a\u3057\u3001\u4f01\u696d\u30d6\u30e9\u30f3\u30c9\u306b\u5b89\u5fc3\u3092\u3082\u305f\u3089\u3059\u304b\u3092\u3054\u89a7\u3044\u305f\u3060\u3051\u307e\u3059\u3002<\/p>\n\n\n\n<p><strong><a href=\"https:\/\/cpaas.webex.com\/resources\/eguide\/the-5-pillars-of-cloud-communications-security\" target=\"_blank\" rel=\"noopener\" title=\"5 \u3064\u306e\u67f1\u3092\u77e5\u308b\">5 \u3064\u306e\u67f1\u3092\u77e5\u308b<\/a><\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30d6\u30ed\u30b0\uff1aCPaaS \u3068\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u306b\u95a2\u3057\u3066 IT \u30ea\u30fc\u30c0\u30fc\u304c\u8003\u616e\u3059\u3079\u304d\u91cd\u8981\u306a\u4e8b\u9805<\/h3>\n\n\n\n<p>\u30b9\u30d4\u30a2\u30d5\u30a3\u30c3\u30b7\u30f3\u30b0\u3084\u632f\u308a\u8fbc\u3081\u8a50\u6b3a\uff08Authorized Push Payment \u3001APP\uff09\u304c\u5897\u52a0\u3059\u308b\u306a\u304b\u3001IT \u30ea\u30fc\u30c0\u30fc\u306f\u7d44\u7e54\u306e\u653b\u6483\u5bfe\u8c61\u9818\u57df\u3092\u6700\u5c0f\u5316\u3059\u308b\u305f\u3081\u306b\u7a4d\u6975\u7684\u306b\u53d6\u308a\u7d44\u3080\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002 \u3067\u306f\u3001\u30b3\u30cd\u30af\u30c6\u30c3\u30c9 \u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u304c\u5897\u52a0\u3057\u3001\u7d71\u5408\u304c\u6df1\u307e\u308b\u3053\u3068\u306b\u4f34\u3046\u30ea\u30b9\u30af\u3092\u3069\u306e\u3088\u3046\u306b\u6700\u5c0f\u5316\u3067\u304d\u308b\u3067\u3057\u3087\u3046\u304b\u3002<\/p>\n\n\n\n<p>\u3053\u306e\u30d6\u30ed\u30b0\u3067\u306f\u3001\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0 \u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u3001\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u30e2\u30cb\u30bf\u30ea\u30f3\u30b0\u3078\u306e\u30a2\u30d7\u30ed\u30fc\u30c1\u3001\u8a50\u6b3a\u884c\u70ba\u306e\u8efd\u6e1b\u6226\u7565\u306a\u3069\u3001CPaaS \u30d7\u30ed\u30d0\u30a4\u30c0\u30fc\u306e\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u8a3c\u660e\u66f8\u3092\u8a55\u4fa1\u3059\u308b\u65b9\u6cd5\u3092\u78ba\u8a8d\u3057\u3066\u3044\u305f\u3060\u3051\u307e\u3059\u3002<\/p>\n\n\n\n<p><strong><a href=\"https:\/\/cpaas.webex.com\/blog\/cpaas-and-security-key-considerations-for-it-leaders\" target=\"_blank\" rel=\"noopener\" title=\"\u30d6\u30ed\u30b0\u3092\u8aad\u3080\">\u30d6\u30ed\u30b0\u3092\u8aad\u3080<\/a><\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30d6\u30e9\u30f3\u30c9\u30c6\u30ad\u30b9\u30c8\u306b\u3064\u3044\u3066<\/h3>\n\n\n\n<p>2023 \u5e74\u306b\u306f 70% \u4ee5\u4e0a\u306e\u6d88\u8cbb\u8005\u304c\u30d3\u30b8\u30cd\u30b9\u30c6\u30ad\u30b9\u30c8\u306e\u914d\u4fe1\u306b\u767b\u9332\u3057\u307e\u3057\u305f\u3002<a href=\"https:\/\/cpaas.webex.com\/blog\/sms-dominated-the-conversation-this-black-friday-and-cyber-monday\" target=\"_blank\" rel=\"noopener\" title=\"12\u6708\u306b\u5831\u544a\">12 \u6708\u306b\u5831\u544a<\/a>\u3057\u305f\u3088\u3046\u306b\u3001\u30d6\u30e9\u30c3\u30af\u30d5\u30e9\u30a4\u30c7\u30fc\u3068\u30b5\u30a4\u30d0\u30fc\u30de\u30f3\u30c7\u30fc\u306b\u95a2\u3059\u308b\u3084\u308a\u53d6\u308a\u306b\u306f\u4e3b\u306b SMS \u304c\u5229\u7528\u3055\u308c\u3001\u30c8\u30e9\u30d5\u30a3\u30c3\u30af\u304c\u904e\u53bb\u6700\u9ad8\u3092\u8a18\u9332\u3057\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2024\/01\/woman-holding-mobile-phone-displaying-branded-text-thread-via-webex-connect-feature-fotor.png\"><img loading=\"lazy\" decoding=\"async\" width=\"980\" height=\"520\" src=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2024\/01\/woman-holding-mobile-phone-displaying-branded-text-thread-via-webex-connect-feature-fotor.png\" alt=\"Webex Connect\uff08CPaaS\uff09\u306e\u6a5f\u80fd\uff1a\u9280\u884c\u624b\u7d9a\u304d\u306e\u30d6\u30e9\u30f3\u30c9\u30c6\u30ad\u30b9\u30c8\u3092\u8868\u793a\u3057\u305f\u643a\u5e2f\u96fb\u8a71\u3092\u6301\u3064\u5973\u6027\" class=\"wp-image-418100\" srcset=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2024\/01\/woman-holding-mobile-phone-displaying-branded-text-thread-via-webex-connect-feature-fotor.png 980w, https:\/\/blog.webex.com\/wp-content\/uploads\/2024\/01\/woman-holding-mobile-phone-displaying-branded-text-thread-via-webex-connect-feature-fotor-300x159.png 300w, https:\/\/blog.webex.com\/wp-content\/uploads\/2024\/01\/woman-holding-mobile-phone-displaying-branded-text-thread-via-webex-connect-feature-fotor-768x408.png 768w\" sizes=\"auto, (max-width: 980px) 100vw, 980px\" \/><\/a><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>2024 \u5e74\u306b SMS \u3067\u6ce8\u76ee\u3092\u96c6\u3081\u305f\u3051\u308c\u3070\u3001\u9867\u5ba2\u306e\u4fe1\u983c\u3092\u7372\u5f97\u3057\u3001\u5897\u52a0\u3059\u308b\u901a\u4fe1\u8a50\u6b3a\u3092\u963b\u6b62\u3059\u308b\u305f\u3081\u306b\u3001\u30d6\u30e9\u30f3\u30c9\u30c6\u30ad\u30b9\u30c8\u3092\u5fc5\u305a\u4f7f\u7528\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p><strong><a href=\"https:\/\/cpaas.webex.com\/resources\/channel\/branded-text\" target=\"_blank\" rel=\"noopener\" title=\"\u8a73\u7d30\u306f\u3053\u3061\u3089\">\u8a73\u7d30\u306f\u3053\u3061\u3089<\/a><\/strong><\/p>\n\n\n\n<p><strong>\u3054\u89a7\u3044\u305f\u3060\u304d\u3001\u3042\u308a\u304c\u3068\u3046\u3054\u3056\u3044\u307e\u3057\u305f\u3002<\/strong><\/p>\n\n\n\n<p>2023 \u5e74\u306e\u632f\u308a\u8fd4\u308a\u306f\u3053\u308c\u3067\u7d42\u308f\u308a\u3067\u3059\u3002 \u3053\u306e\u975e\u5e38\u306b\u8208\u5473\u6df1\u3044\u632f\u308a\u8fd4\u308a\u306b\u3054\u4e00\u7dd2\u3044\u305f\u3060\u3044\u3066\u5149\u6804\u306b\u601d\u3044\u307e\u3059\u3002\u4eca\u5e74\u304c\u3069\u3093\u306a\u5e74\u306b\u306a\u308b\u306e\u304b\u3001\u5f85\u3061\u304d\u308c\u307e\u305b\u3093\u3002 <a href=\"https:\/\/cpaas.webex.com\/blog\/ai-cx-and-security-a-look-ahead-at-cpaas-in-2024?utm_source=webex.com&amp;utm_medium=referral\" target=\"_blank\" rel=\"noopener\" title=\"\u30b7\u30b9\u30b3\u306e 2024 \u5e74\u306e\u4e88\u6e2c\">\u30b7\u30b9\u30b3\u306e 2024 \u5e74\u306e\u4e88\u6e2c<\/a>\u3092\u3054\u4e00\u8aad\u3044\u305f\u3060\u304d\u3001\u6700\u65b0\u306e CPaaS \u5e02\u5834\u306e\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u306b\u95a2\u3059\u308b\u60c5\u5831\u3092\u4e8b\u524d\u306b\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<p><strong>\u305d\u306e\u4ed6\u306e\u8a18\u4e8b<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/blog.webex.com\/customer-experience\/webex-and-aws-offer-new-synergies-for-collaboration\/\" title=\"Webex by Cisco \u3068 AWS\u3001\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u3068\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u305f\u3081\u306e 2 \u3064\u306e\u65b0\u305f\u306a\u30b7\u30ca\u30b8\u30fc\u3092\u767a\u8868\">Webex by Cisco \u3068 AWS\u3001\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u3068\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u305f\u3081\u306e 2 \u3064\u306e\u65b0\u305f\u306a\u30b7\u30ca\u30b8\u30fc\u3092\u767a\u8868<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/blog.webex.com\/customer-experience\/building-rich-customer-connections\/\" title=\"\u5909\u5316\u3059\u308b\u4e16\u754c\u3067\u9867\u5ba2\u3068\u306e\u5145\u5b9f\u3057\u305f\u3064\u306a\u304c\u308a\u3092\u69cb\u7bc9\">\u5909\u5316\u3059\u308b\u4e16\u754c\u3067\u9867\u5ba2\u3068\u306e\u5145\u5b9f\u3057\u305f\u3064\u306a\u304c\u308a\u3092\u69cb\u7bc9<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/blog.webex.com\/customer-experience\/rules-for-messaging-your-customers\/\" title=\"\u6700\u8fd1\u306e\u8abf\u67fb\u3067\u5224\u660e\u3057\u305f\u3001\u9867\u5ba2\u306b\u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u5c4a\u3051\u308b\u969b\u306e 3 \u3064\u306e\u30eb\u30fc\u30eb&nbsp;\">\u6700\u8fd1\u306e\u8abf\u67fb\u3067\u5224\u660e\u3057\u305f\u3001\u9867\u5ba2\u306b\u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u5c4a\u3051\u308b\u969b\u306e 3 \u3064\u306e\u30eb\u30fc\u30eb <\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/cpaas.webex.com\/\" target=\"_blank\" rel=\"noopener\" title=\"Webex \u306e CPaaS \u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u30db\u30fc\u30e0\u30da\u30fc\u30b8\">Webex \u306e CPaaS \u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u30db\u30fc\u30e0\u30da\u30fc\u30b8<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>CPaaS \u5e02\u5834\u306f 2023 \u5e74\u306b\u8457\u3057\u3044\u6210\u9577\u3092\u9042\u3052\u307e\u3057\u305f\u3002 \u30b3\u30cd\u30af\u30c6\u30c3\u30c9 \u30ab\u30b9\u30bf\u30de\u30fc \u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u306b\u304a\u3051\u308b\u753b\u671f\u7684\u306a 1 \u5e74\u3092\u7279\u5fb4\u4ed8\u3051\u305f 3 \u3064\u306e\u30c6\u30fc\u30de\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n","protected":false},"author":5660,"featured_media":418265,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[14921,1584],"tags":[7392,15235,4599,1838,15188,15234,4758,11082],"class_list":["post-420967","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-innovation-ai","category-customer-experience","tag-webex-connect-ja","tag-webex-for-healthcare-ja","tag-4599","tag-1838","tag-15188","tag-15234","tag-4758","tag-11082"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>2023 \u5e74\u306e CPaaS \u306e\u52d5\u5411 | \u751f\u6210\u7cfb AI \u3084\u30af\u30e9\u30a6\u30c9\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u306a\u3069 | Webex Blog<\/title>\n<meta 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