{"id":428852,"date":"2024-09-25T08:58:00","date_gmt":"2024-09-25T15:58:00","guid":{"rendered":"https:\/\/blog.webex.com\/uncategorized-ja\/webex-ai-%e3%81%8c%e5%ae%9f%e9%9a%9b%e3%81%ab%e3%82%82%e3%81%9f%e3%82%89%e3%81%99%e3%83%a1%e3%83%aa%e3%83%83%e3%83%88%e3%81%ab%e3%82%88%e3%82%8a%e3%80%81%e9%a1%a7%e5%ae%a2%e3%81%a8%e5%be%93%e6%a5%ad\/"},"modified":"2024-11-07T22:42:14","modified_gmt":"2024-11-08T06:42:14","slug":"webex-ai-action-real-world-benefits-customer-employee-experiences","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/ja\/collaboration\/webex-ai-action-real-world-benefits-customer-employee-experiences\/","title":{"rendered":"Webex AI \u304c\u5b9f\u969b\u306b\u3082\u305f\u3089\u3059\u30e1\u30ea\u30c3\u30c8\u306b\u3088\u308a\u3001\u9867\u5ba2\u3068\u5f93\u696d\u54e1\u306e\u4f53\u9a13\u304c\u5909\u9769"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">\u8a55\u5224\u306b\u9055\u308f\u306c AI \u306e\u5b9f\u529b<\/h2>\n\n\n\n<p>\u6628\u5e74 Webex \u306f\u3001\u751f\u6210 AI \u3092\u6d3b\u7528\u3057\u305f <strong><a href=\"https:\/\/www.webex.com\/jp\/ja\/ai\/index.html\" target=\"_blank\" rel=\"noreferrer noopener\">AI Assistant<\/a><\/strong> \u3068\u76ee\u7684\u7279\u5316\u578b\u306e\u5404\u7a2e\u30c4\u30fc\u30eb\u3092\u30ea\u30ea\u30fc\u30b9\u3057\u307e\u3057\u305f\u3002\u3053\u308c\u3089\u3092\u5229\u7528\u3059\u308c\u3070\u3001\u4f01\u696d\u306f\u9867\u5ba2\u306b\u6b21\u4e16\u4ee3\u578b\u306e\u4f53\u9a13\u3092\u63d0\u4f9b\u3057\u3001\u696d\u52d9\u3068\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u3055\u3089\u306b\u30ec\u30d9\u30eb\u30a2\u30c3\u30d7\u3067\u304d\u307e\u3059\u3002 <\/p>\n\n\n\n<p>AI Assistant \u306f\u3001\u9769\u65b0\u7684\u306a\u30aa\u30fc\u30c7\u30a3\u30aa\u304a\u3088\u3073\u30d3\u30b8\u30e5\u30a2\u30eb\u6a5f\u80fd\u3092\u5099\u3048\u305f AI \u3067\u3059\u3002<strong><a href=\"https:\/\/blog.webex.com\/ja\/innovation-ai\/webex-ai-assistant-real-results-real-impact\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u65e9\u671f\u304b\u3089\u5c0e\u5165<\/a><\/strong>\u3057\u3066\u3044\u308b\u304a\u5ba2\u69d8\u306f\u3001Webex Contact Center\u3001\u30b7\u30b9\u30b3 \u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u30c7\u30d0\u30a4\u30b9\u3001Control Hub\u3001Webex \u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u3059\u3079\u3066\u306b\u6539\u5584\u3084\u30e1\u30ea\u30c3\u30c8\u304c\u3042\u3063\u305f\u3068\u5b9f\u611f\u3055\u308c\u3066\u304a\u308a\u3001\u5c06\u6765\u7684\u306b\u3082\u3055\u3089\u306a\u308b\u6539\u5584\u3084\u30e1\u30ea\u30c3\u30c8\u304c\u898b\u8fbc\u3081\u308b\u3068\u56de\u7b54\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u3067\u306f\u3001\u3053\u308c\u3089\u306e\u8abf\u67fb\u7d50\u679c\u306b\u3064\u3044\u3066\u3001\u8a73\u3057\u304f\u8aac\u660e\u3057\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002  <\/p>\n\n\n\n<p><strong>\u8abf\u67fb\u7d50\u679c\u306e\u793a\u3059\u3068\u3053\u308d\u306f\u306f\u3063\u304d\u308a\u3057\u3066\u3044\u307e\u3059<\/strong>\u3002AI \u306f\u3001\u8077\u5834\u3092\u4e00\u5909\u3055\u305b\u308b\u753b\u671f\u7684\u306a\u5b58\u5728\u3068\u306a\u308a\u307e\u3059\u3002\u3057\u304b\u3082\u3001\u305d\u306e\u5c0e\u5165\u52b9\u679c\u306f\u5145\u5b9f\u3057\u3066\u304a\u308a\u3001\u6e2c\u5b9a\u3082\u3067\u304d\u307e\u3059\u3002Webex AI \u3092\u5c0e\u5165\u3057\u305f\u4f01\u696d\u306f\u3001\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u9867\u5ba2\u4f53\u9a13\u3092\u63d0\u4f9b\u3057\u3001\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u5408\u7406\u5316\u3057\u3001\u751f\u7523\u6027\u3092\u9ad8\u3081\u308b\u3068\u3068\u3082\u306b\u3001\u52b9\u7387\u3068\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5927\u5e45\u306a\u5411\u4e0a\u3092\u5b9f\u73fe\u3057\u3066\u3044\u307e\u3059\u3002 <\/p>\n\n\n\n<figure class=\"wp-block-table addstyle is-style-stripes\"><table><thead><tr><th class=\"has-text-align-center\" data-align=\"center\"><strong>\u751f\u7523\u6027\u306e\u5411\u4e0a<\/strong><\/th><th class=\"has-text-align-center\" data-align=\"center\"><strong>\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u306e\u6539\u5584<\/strong><\/th><th class=\"has-text-align-center\" data-align=\"center\"><strong>\u52b9\u7387\u306e\u5411\u4e0a<\/strong> <\/th><th class=\"has-text-align-center\" data-align=\"center\"><strong>\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a<\/strong><\/th><\/tr><\/thead><tbody><tr><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u6700\u5927 8 \u6642\u9593<\/strong><br>1\u9031\u9593\u3042\u305f\u308a\u306b\u7bc0\u7d04\u3067\u304d\u305f\u5f93\u696d\u54e1\u306e\u6642\u9593<\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>80%<\/strong><br>\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u304c\u3088\u308a\u30af\u30ea\u30a2\u306b\u306a\u3063\u3066\u6c17\u304c\u6563\u3089\u306a\u304f\u306a\u3063\u305f<br> <\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>81%<\/strong><br>\u56de\u7b54\u8005\u304c\u4f1a\u8b70\u306e\u52b9\u679c\u304c\u5927\u5e45\u306b\u5411\u4e0a\u3057\u305f <\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>3 \u500d<\/strong><br>\u5bfe\u5fdc\u5185\u5bb9\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u4e0a\u304c\u3063\u305f\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u5bfe\u5fdc\u30b9\u30d4\u30fc\u30c9 <\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>\u76ee\u6b21<\/strong><\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong><a href=\"#heading1\" title=\"\">AI \u304c\u9867\u5ba2\u4f53\u9a13\u306e\u30ae\u30e3\u30c3\u30d7\u3092\u57cb\u3081\u308b<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"#heading2\" title=\"\">AI \u304c\u696d\u52d9\u3068\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u306b\u3082\u305f\u3089\u3059\u5177\u4f53\u7684\u306a\u30e1\u30ea\u30c3\u30c8<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"#heading3\" title=\"\">AI \u304c\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30c8\u306a\u30aa\u30d5\u30a3\u30b9\u4f53\u9a13\u3092\u5b9f\u73fe<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"#heading4\" title=\"\">AI \u6642\u4ee3\u306e\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u3068\u7ba1\u7406\u6027<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"#heading5\" title=\"\">\u307e\u3068\u3081<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"#heading6\" title=\"\">\u8abf\u67fb\u65b9\u6cd5<\/a><\/strong><\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"heading1\">AI \u304c\u9867\u5ba2\u4f53\u9a13\u306e\u30ae\u30e3\u30c3\u30d7\u3092\u57cb\u3081\u308b<\/h2>\n\n\n\n<p>\u9867\u5ba2\u4f53\u9a13\u306e\u72b6\u6cc1\u306f\u3001\u5287\u7684\u306b\u5909\u5316\u3057\u3066\u3044\u307e\u3059\u3002The Futurum Group \u793e\u304c\u516c\u958b\u3057\u305f<strong><a href=\"https:\/\/www.webex.com\/content\/dam\/www\/us\/en\/research\/futurum-group-customer-experience-research_cm-6311.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">\u6700\u8fd1\u306e\u8abf\u67fb\u30ec\u30dd\u30fc\u30c8<\/a><\/strong>\u306b\u3088\u308b\u3068\u3001\u76f4\u8fd1\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u306b\u3088\u308b\u5bfe\u5fdc\u306b\u975e\u5e38\u306b\u6e80\u8db3\u3057\u305f\u3068\u56de\u7b54\u3057\u305f\u9867\u5ba2\u306f 25% \u306b\u3059\u304e\u307e\u305b\u3093\u3002\u307e\u305f\u300194% \u306e\u4eba\u304c\u3001\u4f53\u9a13\u306e\u8cea\u306e\u4f4e\u3055\u304c\u539f\u56e0\u3067\u3084\u308a\u53d6\u308a\u3092\u4e2d\u6b62\u3057\u305f\u3053\u3068\u304c\u3042\u308b\u3068\u56de\u7b54\u3057\u307e\u3057\u305f\u3002\u4e00\u65b9\u3001Webex Contact Center \u3092\u5c0e\u5165\u3057\u3066\u3044\u308b\u4f01\u696d\u306e\u5834\u5408\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u306e\u3069\u306e\u6bb5\u968e\u3067\u3082\u5229\u7528\u3067\u304d\u308b AI \u6a5f\u80fd\u306e\u304a\u304b\u3052\u3067\u3001\u9867\u5ba2\u306e\u671f\u5f85\u3092\u4e0a\u56de\u308b\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u3092\u5b9f\u73fe\u3059\u308b\u3068\u3068\u3082\u306b\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u5fc3\u8eab\u306e\u5065\u5eb7\u72b6\u614b\u3082\u5411\u4e0a\u3055\u305b\u3066\u3044\u307e\u3059\u3002  <\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u5bfe\u5fdc\u529b\u5411\u4e0a<\/strong><\/h3>\n\n\n\n<p>Webex Contact Center \u306b\u642d\u8f09\u3055\u308c\u3066\u3044\u308b AI \u3092\u6d3b\u7528\u3057\u305f\u6a5f\u80fd\u3092\u4f7f\u3048\u3070\u3001\u9867\u5ba2\u306e\u62b1\u3048\u308b\u554f\u984c\u3092\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u30b9\u30d4\u30fc\u30c7\u30a3\u306b\u89e3\u6c7a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>80% \u304c\u3001\u3053\u308c\u307e\u3067\u3088\u308a\u7684\u78ba\u306b\u9867\u5ba2\u306b\u5bfe\u5fdc\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u3063\u305f\u3068\u56de\u7b54\u3002 <\/li>\n\n\n\n<li>88% \u304c\u3001\u901a\u8a71\u306e\u4e2d\u65ad\u3092\u631f\u3093\u3067\u3082\u3001\u9867\u5ba2\u306e\u554f\u984c\u306b\u30b9\u30d4\u30fc\u30c7\u30a3\u306b\u5bfe\u5fdc\u3067\u304d\u308b\u3068\u56de\u7b54\u3002 <\/li>\n\n\n\n<li>93% \u304c\u3001\u9867\u5ba2\u306e\u5c65\u6b74\u3068\u80cc\u666f\u60c5\u5831\u3092\u3088\u308a\u65e9\u304f\u628a\u63e1\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u3063\u305f\u3068\u56de\u7b54\u3002 <\/li>\n\n\n\n<li>80% \u304c\u3001\u4f1a\u8a71\u304c\u30af\u30ea\u30a2\u306b\u306a\u3063\u3066\u30ce\u30a4\u30ba\u304c\u306a\u304f\u306a\u308a\u3001\u6c17\u304c\u6563\u3089\u306a\u304f\u306a\u3063\u305f\u3053\u3068\u3092\u5b9f\u611f\u3002 <\/li>\n\n\n\n<li>80% \u304c\u3001\u75b2\u5f0a\u691c\u77e5\u6a5f\u80fd\u306b\u3088\u308b\u8b66\u544a\u3068\u30bf\u30a4\u30e0\u30ea\u30fc\u306a\u4f11\u61a9\u306b\u3088\u308a\u3001\u3053\u308c\u307e\u3067\u3088\u308a\u52b9\u7387\u7684\u304b\u3064\u30b9\u30c8\u30ec\u30b9\u306a\u304f\u4f1a\u8a71\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u3063\u305f\u3068\u56de\u7b54\u3002<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>\u9867\u5ba2\u6e80\u8db3\u5ea6\u304c\u5411\u4e0a<\/strong><\/h3>\n\n\n\n<p>Webex Contact Center \u306e AI \u6a5f\u80fd\u3092\u4f7f\u3048\u3070\u3001\u5168\u822c\u7684\u306a\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u9ad8\u3081\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>60% \u304c\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u30b9\u30b3\u30a2\u304c\u5411\u4e0a\u3057\u305f\u3068\u56de\u7b54\u3002 <\/li>\n\n\n\n<li>3 \u4eba\u306b 1 \u4eba\u304c\u3001\u96fb\u8a71\u5bfe\u5fdc\u6642\u9593\u304c 10% \u77ed\u7e2e\u3055\u308c\u308b\u3068\u4e88\u6e2c\u3002 <\/li>\n\n\n\n<li>70% \u304c\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u5bfe\u5fdc\u30b9\u30d4\u30fc\u30c9\u304c 3 \u500d\u4ee5\u4e0a\u306b\u306a\u308b\u3068\u4e88\u6e2c\u3002 <\/li>\n\n\n\n<li>68% \u304c\u3001AI \u3092\u6d3b\u7528\u3057\u305f\u5065\u5eb7\u72b6\u614b\u30a2\u30e9\u30fc\u30c8\u306f\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u5fc3\u8eab\u306e\u5065\u5eb7\u72b6\u614b\u3068\u4f1a\u793e\u306b\u5bfe\u3059\u308b\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u306b\u52b9\u679c\u7684\u3060\u3068\u56de\u7b54\u3002<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>\u30d3\u30b8\u30cd\u30b9\u4e0a\u306e\u30e1\u30ea\u30c3\u30c8<\/strong><\/h3>\n\n\n\n<p>\u9867\u5ba2\u4f53\u9a13\u3092\u62c5\u5f53\u3059\u308b\u30ea\u30fc\u30c0\u30fc\u306f\u3001\u3055\u307e\u3056\u307e\u306a\u30d3\u30b8\u30cd\u30b9\u4e0a\u306e\u30e1\u30ea\u30c3\u30c8\u3092\u5f97\u3089\u308c\u308b\u3068\u4e88\u6e2c\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2024\/11\/webex-ai-action-real-world-benefits-customer-employee-experiences-fig01.jpg\" alt=\"\" class=\"wp-image-423043\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>\u30d7\u30ed\u30bb\u30b9\u306e\u6539\u5584\u3068\u52b9\u7387\u306e\u5411\u4e0a<\/strong><\/h3>\n\n\n\n<p>\u8abf\u67fb\u306b\u3088\u308b\u3068\u3001\u9867\u5ba2\u4f53\u9a13\u306e\u7279\u306b\u91cd\u8981\u306a\u8ab2\u984c\u306e\u3046\u3061\u3001\u4ee5\u4e0b\u306e\u3082\u306e\u306f Webex AI \u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u3067\u89e3\u6c7a\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>\u9867\u5ba2\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u3092\u3001\u6570\u79d2\u4ee5\u5185\u306b\u9069\u5207\u306a\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30c8\u306b\u5272\u308a\u5f53\u3066\u308b\u3002 <\/li>\n\n\n\n<li>\u9867\u5ba2\u304b\u3089\u306e\u5b9a\u578b\u7684\u306a\u554f\u3044\u5408\u308f\u305b\u3084\u5b9a\u578b\u696d\u52d9\u306e\u51e6\u7406\u3092\u652f\u63f4\u3057\u3001\u3088\u308a\u8907\u96d1\u306a\u696d\u52d9\u306b\u6642\u9593\u3092\u8cbb\u3084\u3059\u3053\u3068\u304c\u3067\u304d\u308b\u3002 <\/li>\n\n\n\n<li>\u3055\u307e\u3056\u307e\u306a\u30c1\u30e3\u30cd\u30eb\u306b\u308f\u305f\u308b\u5927\u91cf\u306e\u9867\u5ba2\u30c7\u30fc\u30bf\u3092\u6570\u79d2\u4ee5\u5185\u306b\u5206\u6790\u3059\u308b\u3002 <\/li>\n\n\n\n<li>\u4e88\u6e2c\u7684\u306a\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u3082\u3068\u306b\u3001\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30d7\u30ed\u30a2\u30af\u30c6\u30a3\u30d6\u306a\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u3002 <\/li>\n\n\n\n<li>\u9867\u5ba2\u3068\u306e\u3084\u308a\u53d6\u308a\u3092\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u5206\u6790\u3057\u3001\u30bb\u30f3\u30c1\u30e1\u30f3\u30c8\u3092\u691c\u51fa\u3059\u308b\u3002<\/li>\n\n\n\n<li>\u9867\u5ba2\u304c\u4f7f\u7528\u3059\u308b\u8a00\u8a9e\u3092\u4f7f\u3063\u3066\u52b9\u679c\u7684\u306a\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u3059\u308b\u3002<\/li>\n<\/ol>\n\n\n\n<p>Webex AI \u306f\u3001\u975e\u5e38\u306b\u591a\u304f\u306e\u7d44\u7e54\u3067\u3001\u9867\u5ba2\u3068\u9867\u5ba2\u5bfe\u5fdc\u62c5\u5f53\u8005\u306e\u4f53\u9a13\u306e\u8cea\u3092\u5411\u4e0a\u3055\u305b\u3066\u3044\u307e\u3059\u3002Webex Contact Center \u3067\u3054\u5229\u7528\u3044\u305f\u3060\u3051\u308b <strong><a href=\"https:\/\/www.webex.ai\/ai-assistant-for-suite-devices-cx.html?tab=tab-cx\" target=\"_blank\" rel=\"noreferrer noopener\">Webex AI \u306e\u6700\u65b0\u306e\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3<\/a><\/strong>\u3092\u305c\u3072\u3054\u78ba\u8a8d\u304f\u3060\u3055\u3044\u3002\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u6a5f\u80fd\u3092\u3054\u7d39\u4ecb\u3057\u3066\u3044\u307e\u3059\u3002 <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2024\/11\/efficiency-gains-ja.jpg\" alt=\"\" class=\"wp-image-423043\"\/><\/figure>\n\n\n\n<div class=\"wp-block-buttons mb-3 is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button mb-3 is-style-fill\"><a class=\"wp-block-button__link has-white-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/www.webex.com\/content\/dam\/www\/us\/en\/infographics\/customer-experience-ai-infographic_cm-6547.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">\u30a4\u30f3\u30d5\u30a9\u30b0\u30e9\u30d5\u30a3\u30c3\u30af\u3092\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9<\/a><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"heading2\">AI \u304c\u696d\u52d9\u3068\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u306b\u3082\u305f\u3089\u3059\u5177\u4f53\u7684\u306a\u30e1\u30ea\u30c3\u30c8<\/h2>\n\n\n\n<p>\u30cf\u30a4\u30d6\u30ea\u30c3\u30c9\u30ef\u30fc\u30af\u306b\u306f\u3001\u30aa\u30d5\u30a3\u30b9\u3084\u81ea\u5b85\u306a\u3069\u3001\u3042\u3089\u3086\u308b\u5834\u6240\u3067\u50cd\u304f\u4eba\u3005\u304c\u3046\u307e\u304f\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u3067\u304d\u308b\u3088\u3046\u306b\u3059\u308b\u305f\u3081\u306e\u5c02\u7528\u30c4\u30fc\u30eb\u304c\u5fc5\u8981\u3067\u3059\u3002<strong><a href=\"https:\/\/www.webex.com\/jp\/ja\/ai\/index.html\" target=\"_blank\" rel=\"noreferrer noopener\">Cisco AI Assistant for Webex<\/a><\/strong> \u306f\u3001\u751f\u7523\u6027\u3092\u5411\u4e0a\u3055\u305b\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u6539\u5584\u3059\u308b\u3046\u3048\u3067\u3001\u91cd\u8981\u306a\u5f79\u5272\u3092\u679c\u305f\u3057\u307e\u3059\u3002 <\/p>\n\n\n\n<p>\u3053\u308c\u3089\u306e\u9ad8\u5ea6\u306a AI \u6a5f\u80fd\u3092\u6d3b\u7528\u3057\u3066\u3044\u308b\u7d44\u7e54\u3067\u306f\u3001\u4f1a\u8b70\u306e\u52b9\u679c\u304c\u5927\u5e45\u306b\u5411\u4e0a\u3057\u3066\u3044\u307e\u3059\u3002\u307e\u305f\u3001\u30ea\u30e2\u30fc\u30c8\u30ef\u30fc\u30af\u3084\u30cf\u30a4\u30d6\u30ea\u30c3\u30c9\u30ef\u30fc\u30af\u3092\u3057\u3066\u3044\u308b\u5f93\u696d\u54e1\u306e\u5fc3\u8eab\u306e\u5065\u5eb7\u72b6\u614b\u304c\u5411\u4e0a\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u5f93\u696d\u54e1\u306e\u751f\u7523\u6027\u304c\u5411\u4e0a\u3057\u3001\u8cb4\u91cd\u306a\u6642\u9593\u3092 1 \u65e5\u4e2d\u7bc0\u7d04\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308b\u3053\u3068\u3067\u3001\u512a\u5148\u5ea6\u306e\u9ad8\u3044\u696d\u52d9\u306b\u96c6\u4e2d\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2024\/11\/webex-ai-action-real-world-benefits-customer-employee-experiences-fig03.jpg\" alt=\"\" class=\"wp-image-423043\"\/><\/figure>\n\n\n\n<p>\u3053\u3046\u3057\u305f AI \u30c4\u30fc\u30eb\u306f\u3001\u6642\u9593\u306e\u7bc0\u7d04\u306b\u306a\u308b\u3060\u3051\u3067\u306a\u304f\u3001\u30c1\u30fc\u30e0\u30e1\u30f3\u30d0\u30fc\u9593\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3068\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u4fc3\u9032\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2024\/11\/ai-tools-facilitated-better-communications-ja.jpg\" alt=\"\" class=\"wp-image-423043\"\/><\/figure>\n\n\n\n<p>Webex AI \u3092\u5c0e\u5165\u3059\u308c\u3070\u3001\u3042\u3089\u3086\u308b\u30ef\u30fc\u30af\u30b9\u30bf\u30a4\u30eb\u306b\u30e1\u30ea\u30c3\u30c8\u304c\u3042\u308a\u307e\u3059\u3002\u305f\u3068\u3048\u3070\u3001Deutsche Telekom \u793e\u306e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u30a2\u30fc\u30ad\u30c6\u30af\u30c8 Sebastian Leuser \u6c0f\u306f\u3001\u7279\u306b\u6c17\u306b\u5165\u3063\u3066\u3044\u308b Webex \u306e AI \u6a5f\u80fd\u306b\u3064\u3044\u3066\u3001\u6b21\u306e\u3088\u3046\u306b\u8a9e\u3063\u3066\u3044\u307e\u3059\u3002 <\/p>\n\n\n\n<p>\u300c\u79c1\u306f\u30ce\u30a4\u30ba\u9664\u53bb\u3084\u4eee\u60f3\u80cc\u666f\u306a\u3069\u306e Webex \u306e AI \u6a5f\u80fd\u3092\u9577\u5e74\u611b\u7528\u3057\u3066\u304d\u307e\u3057\u305f\u304c\u3001\u30e1\u30c3\u30bb\u30fc\u30b8\u8981\u7d04\u6a5f\u80fd\u3092\u4f7f\u3044\u59cb\u3081\u3066\u304b\u3089\u306f\u3001\u3053\u308c\u304c\u65b0\u3057\u3044\u304a\u6c17\u306b\u5165\u308a\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u30e1\u30c3\u30bb\u30fc\u30b8\u8981\u7d04\u6a5f\u80fd\u3092\u4f7f\u3048\u3070 Webex \u30b9\u30da\u30fc\u30b9\u3067\u884c\u308f\u308c\u3066\u3044\u308b\u4f1a\u8a71\u306e\u5185\u5bb9\u304c\u77ed\u304f\u307e\u3068\u3081\u3089\u308c\u3066\u63d0\u4f9b\u3055\u308c\u308b\u306e\u3067\u3001\u81ea\u5206\u306b\u3068\u3063\u3066\u91cd\u8981\u306a\u4f1a\u8a71\u306b\u96c6\u4e2d\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u8981\u7d04\u306e\u8cea\u306e\u9ad8\u3055\u306b\u306f\u6700\u521d\u304b\u3089\u9a5a\u304b\u3055\u308c\u307e\u3057\u305f\u300d <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2024\/11\/webex-ai-action-real-world-benefits-customer-employee-experiences-fig05.jpg\" alt=\"\" class=\"wp-image-423043\"\/><\/figure>\n\n\n\n<p>Webex AI \u306f\u3001\u30ea\u30e2\u30fc\u30c8\u3067\u50cd\u3044\u3066\u3044\u3066\u3082\u3001\u30aa\u30d5\u30a3\u30b9\u52e4\u52d9\u3067\u3082\u3001\u5916\u51fa\u5148\u3067\u4f5c\u696d\u3059\u308b\u5834\u5408\u3082\u3001\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u6539\u5584\u3057\u3001\u3053\u308c\u307e\u3067\u306b\u306a\u3044\u50cd\u304d\u65b9\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002Webex Suite \u3067\u3054\u5229\u7528\u3044\u305f\u3060\u3051\u308b <strong><a href=\"https:\/\/www.webex.ai\/ai-assistant-for-suite-devices-cx.html?tab=tab-suite\" target=\"_blank\" rel=\"noreferrer noopener\">Webex AI \u306e\u6700\u65b0\u306e\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3<\/a><\/strong>\u3092\u305c\u3072\u3054\u78ba\u8a8d\u304f\u3060\u3055\u3044\u3002\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u6a5f\u80fd\u3092\u3054\u7d39\u4ecb\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2024\/11\/webex-ai-action-real-world-benefits-customer-employee-experiences-fig06.jpg\" alt=\"\" class=\"wp-image-423043\"\/><\/figure>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-font-size is-style-fill has-medium-font-size\"><a class=\"wp-block-button__link has-white-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/www.webex.com\/content\/dam\/www\/us\/en\/infographics\/webex-ai-employee-experience-infographic_cm-6618.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">\u30a4\u30f3\u30d5\u30a9\u30b0\u30e9\u30d5\u30a3\u30c3\u30af\u3092\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9<\/a><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"heading3\">AI \u304c\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30c8\u306a\u30aa\u30d5\u30a3\u30b9\u4f53\u9a13\u3092\u5b9f\u73fe<\/h2>\n\n\n\n<p>\u591a\u304f\u306e\u5f93\u696d\u54e1\u304c\u3001\u5c11\u306a\u304f\u3068\u3082\u9031\u306b\u6570\u65e5\u306f\u30aa\u30d5\u30a3\u30b9\u52e4\u52d9\u3092\u518d\u958b\u3057\u3066\u3044\u307e\u3059\u304c\u3001\u5f93\u6765\u306e\u30aa\u30d5\u30a3\u30b9<br>\u74b0\u5883\u306e\u8a2d\u5099\u3067\u306f\u3001\u6700\u65b0\u306e\u30cf\u30a4\u30d6\u30ea\u30c3\u30c9\u30ef\u30fc\u30af\u306b\u306f\u5341\u5206\u306b\u5bfe\u5fdc\u3067\u304d\u307e\u305b\u3093\u3002\u30aa\u30d5\u30a3\u30b9\u306e\u5f79\u5272\u306f\u3001\u50cd\u304f\u3046\u3048\u3067\u5fc5\u305a\u884c\u304b\u306a\u3051\u308c\u3070\u306a\u3089\u306a\u3044\u5834\u6240\u304b\u3089\u3001\u5f93\u696d\u54e1\u304c\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u3001\u30a2\u30a4\u30c7\u30a2\u8003\u6848\u3001\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u3001\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u5f62\u6210\u306b\u53d6\u308a\u7d44\u3080\u5834\u6240\u3078\u3068\u9032\u5316\u3057\u3066\u3044\u307e\u3059\u3002\u305f\u3060\u3001\u30cf\u30a4\u30d6\u30ea\u30c3\u30c9\u30ef\u30fc\u30af\u304c\u5e83\u307e\u308c\u3070\u3001\u5168\u54e1\u304c\u540c\u6642\u306b\u30aa\u30d5\u30a3\u30b9\u306b\u3044\u308b\u308f\u3051\u3067\u306f\u306a\u304f\u306a\u308a\u307e\u3059\u3002\u81ea\u793e\u306e\u30aa\u30d5\u30a3\u30b9\u304c\u30cf\u30a4\u30d6\u30ea\u30c3\u30c9\u30ef\u30fc\u30af\u306b\u5bfe\u5fdc\u3067\u304d\u308b\u72b6\u614b\u306b\u306a\u3063\u3066\u3044\u308b\u3068\u8003\u3048\u308b<strong><a href=\"https:\/\/www.webex.com\/gp\/hybrid-work-research-global-2024.html\" target=\"_blank\" rel=\"noopener\" title=\"\">\u5f93\u696d\u54e1\u306e\u5272\u5408\u306f 42%<\/a> <\/strong>\u306b\u3059\u304e\u307e\u305b\u3093\u3002  <\/p>\n\n\n\n<p>\u8ab0\u3082\u304c\u5bfe\u7b49\u3060\u3068\u611f\u3058\u3089\u308c\u308b\u3088\u3046\u306a\u6ca1\u5165\u611f\u306e\u3042\u308b\u4f53\u9a13\u3092\u4f5c\u308a\u51fa\u3057\u305f\u3051\u308c\u3070\u3001AI \u3092\u6d3b\u7528\u3057\u305f\u97f3\u58f0\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30b9\u3068\u30d3\u30c7\u30aa\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30b9\u3092\u642d\u8f09\u3057\u305f\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u30c7\u30d0\u30a4\u30b9\u3092\u30ef\u30fc\u30af\u30b9\u30da\u30fc\u30b9\u306b\u5c0e\u5165\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002NVIDIA \u306e\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3092\u7d44\u307f\u8fbc\u3093\u3060\u30b7\u30b9\u30b3\u306e\u30c7\u30d0\u30a4\u30b9\u306a\u3089\u3001\u6700\u5148\u7aef\u306e\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u4f53\u9a13\u3092\u5b9f\u73fe\u3057\u3001\u30aa\u30d5\u30a3\u30b9\u52e4\u52d9\u306e\u30c1\u30fc\u30e0\u3068\u30ea\u30e2\u30fc\u30c8\u3067\u50cd\u3044\u3066\u3044\u308b\u540c\u50da\u306e\u9593\u306e\u30ae\u30e3\u30c3\u30d7\u3092\u52b9\u679c\u7684\u306b\u89e3\u6d88\u3067\u304d\u307e\u3059\u3002 <\/p>\n\n\n\n<p>\u4ee5\u4e0b\u306e\u3068\u304a\u308a\u3001AI \u3092\u6d3b\u7528\u3057\u305f\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u30c7\u30d0\u30a4\u30b9\u3092\u4f7f\u3048\u3070\u4f1a\u8b70\u306e\u52b9\u679c\u304c\u9ad8\u307e\u308b\u3053\u3068\u304c\u8a3c\u660e\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>81% \u304c\u3001\u4f1a\u8b70\u306e\u52b9\u679c\u304c\u5927\u5e45\u306b\u5411\u4e0a\u3057\u305f\u3068\u56de\u7b54\u3002 <\/li>\n\n\n\n<li>80% \u304c\u3001\u751f\u7523\u6027\u3001\u30d7\u30ec\u30bc\u30f3\u30c6\u30fc\u30b7\u30e7\u30f3\u306e\u8cea\u3001\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u80fd\u529b\u304c\u5411\u4e0a\u3057\u305f\u3068\u56de\u7b54\u3002 <\/li>\n\n\n\n<li>\u30ea\u30e2\u30fc\u30c8\u30ef\u30fc\u30ab\u30fc\u306e 71% \u304c\u3001\u30cf\u30a4\u30d6\u30ea\u30c3\u30c9\u4f1a\u8b70\u4e2d\u306b\u611f\u3058\u308b\u4e00\u4f53\u611f\u304c\u5897\u3057\u305f\u3068\u56de\u7b54\u3002 <\/li>\n\n\n\n<li>86% \u304c\u3001\u30ea\u30e2\u30fc\u30c8\u53c2\u52a0\u8005\u3001\u4f1a\u8b70\u5ba4\u5185\u306e\u53c2\u52a0\u8005\u3001\u5916\u51fa\u5148\u304b\u3089\u306e\u53c2\u52a0\u8005\u304c\u6df7\u5728\u3059\u308b\u4f1a\u8b70\u3067\u3001\u75b2\u52b4\u304c\u5927\u5e45\u306b\u8efd\u6e1b\u3055\u308c\u3066\u96c6\u4e2d\u529b\u304c\u9ad8\u307e\u3063\u305f\u3053\u3068\u3092\u5b9f\u611f\u3002<\/li>\n<\/ul>\n\n\n\n<p>Designit \u793e\u306e\u30de\u30cd\u30fc\u30b8\u30f3\u30b0\u30c7\u30a3\u30ec\u30af\u30bf Niklas Mortensen \u6c0f\u306f\u3001AI \u3092\u6d3b\u7528\u3057\u305f\u30c7\u30d0\u30a4\u30b9\u306e\u52b9\u679c\u3092\u76ee\u306e\u5f53\u305f\u308a\u306b\u3057\u3066\u3044\u307e\u3059\u3002\u300c\u30b9\u30bf\u30b8\u30aa\u9593\u306e\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u304c\u975e\u5e38\u306b\u91cd\u8981\u306b\u306a\u3063\u3066\u3044\u307e\u3059\u3002\u4ee5\u524d\u3082\u3084\u3063\u3066\u3044\u306a\u304b\u3063\u305f\u308f\u3051\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u304c\u3001\u3082\u306f\u3084\u56fd\u5883\u306f\u95a2\u4fc2\u3042\u308a\u307e\u305b\u3093\u3002\u5168\u54e1\u304c\u30ea\u30e2\u30fc\u30c8\u3067\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u3057\u3066\u50cd\u3051\u308b\u74b0\u5883\u304c\u6574\u3063\u305f\u304b\u3089\u3067\u3059\u3002\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u3082\u305d\u306e\u3053\u3068\u3092\u8a8d\u8b58\u3057\u3066\u3044\u307e\u3059\u300d<\/p>\n\n\n\n<p>\u30b7\u30b9\u30b3\u306e\u30c7\u30d0\u30a4\u30b9\u306b\u306f\u3001<strong><a href=\"https:\/\/www.webex.ai\/ai-assistant-for-suite-devices-cx.html?tab=tab-devices\" target=\"_blank\" rel=\"noreferrer noopener\">\u97f3\u58f0\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30b9\u3068\u30d3\u30c7\u30aa\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30b9<\/a><\/strong>\u304c\u642d\u8f09\u3055\u308c\u3066\u3044\u307e\u3059\u3002AI \u3092\u6d3b\u7528\u3057\u305f\u6a5f\u80fd\u3092\u3042\u3089\u3086\u308b\u30ef\u30fc\u30af\u30b9\u30da\u30fc\u30b9\u306b\u7d44\u307f\u8fbc\u3093\u3067\u3001\u30ef\u30fc\u30af\u30d7\u30ec\u30a4\u30b9\u4f53\u9a13\u3092\u4e00\u5909\u3055\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-white-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/www.webex.com\/content\/dam\/www\/us\/en\/ebook\/transform-the-future-of-work-with-ai_cm-6548.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">eBook \u3092\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9<\/a><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"heading4\">AI \u6642\u4ee3\u306e\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u3068\u7ba1\u7406\u6027<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>IT \u30c1\u30fc\u30e0\u306e\u4f53\u9a13<\/strong><\/h3>\n\n\n\n<p>Webex \u306e\u304a\u5ba2\u69d8\u304c AI Assistant \u3092\u6d3b\u7528\u3057\u3066\u30cf\u30a4\u30d6\u30ea\u30c3\u30c9\u30ef\u30fc\u30af\u3092\u5f37\u5316\u3057\u3001\u9769\u65b0\u7684\u306a\u9867\u5ba2\u4f53\u9a13\u3092\u63d0\u4f9b\u3057\u3066\u3044\u308b\u306e\u3092\u76ee\u306e\u5f53\u305f\u308a\u306b\u3067\u304d\u308b\u306e\u306f\u7d20\u6674\u3089\u3057\u3044\u3053\u3068\u3067\u3059\u3002\u3067\u306f\u3001\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u8a55\u4fa1\u3084\u5b9f\u88c5\u3001\u554f\u984c\u306e\u89e3\u6c7a\u3092\u62c5\u5f53\u3059\u308b\u30c1\u30fc\u30e0\u306b\u3068\u3063\u3066\u3001AI Assistant \u306f\u3069\u3046\u5f79\u7acb\u3064\u306e\u3067\u3057\u3087\u3046\u304b\u3002<\/p>\n\n\n\n<p>IT \u30c1\u30fc\u30e0\u306e\u5834\u5408\u3001\u5927\u5e45\u306a\u6642\u9593\u7bc0\u7d04\u306e\u52b9\u679c\u3082\u3042\u308a\u307e\u3059\u3002IT \u7ba1\u7406\u8005\u306e 73% \u304c\u3001AI \u3092\u6d3b\u7528\u3057\u305f\u691c\u7d22\u3092\u4f7f\u3046\u3053\u3068\u3067\u30011 \u9031\u9593\u3042\u305f\u308a 8 \u6642\u9593\u306e\u7bc0\u7d04\u306b\u306a\u308b\u3068\u898b\u8fbc\u3093\u3067\u3044\u307e\u3059\u3002IT \u30c1\u30fc\u30e0\u306f\u3001\u4e00\u62ec\u7ba1\u7406\u306e\u305f\u3081\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u3042\u308b Control Hub \u306b AI \u3092\u7d44\u307f\u8fbc\u3081\u3070\u3001\u969c\u5bb3\u5bfe\u5fdc\u3084\u554f\u984c\u89e3\u6c7a\u306e\u305f\u3081\u306b\u5272\u304f\u6642\u9593\u3092\u6e1b\u3089\u3057\u3001\u3059\u3079\u3066\u306e\u5f93\u696d\u54e1\u306e\u4f53\u9a13\u3092\u5411\u4e0a\u3055\u305b\u308b\u3068\u3044\u3046\u3001\u3088\u308a\u6226\u7565\u7684\u306a\u5f79\u5272\u306b\u5fb9\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 <\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>\u4fe1\u983c\u3067\u304d\u308b\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3<\/strong><\/h3>\n\n\n\n<p>AI \u306e\u5c0e\u5165\u306b\u3042\u305f\u3063\u3066\u306f\u3001\u3069\u306e\u7d44\u7e54\u306b\u3082\u61f8\u5ff5\u4e8b\u9805\u304c\u3042\u308b\u3082\u306e\u3067\u3059\u3002Dimensional Research \u793e\u304c\u516c\u958b\u3057\u305f<a href=\"https:\/\/www.webex.com\/gp\/dimensional-research-hybrid-work-AI-research-2024.html\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>\u6700\u8fd1\u306e\u8abf\u67fb\u30ec\u30dd\u30fc\u30c8<\/strong><\/a>\u306b\u3088\u308b\u3068\u3001\u6700\u5927\u306e\u61f8\u5ff5\u4e8b\u9805\u306f\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u3067\u3059\u3002 <\/p>\n\n\n\n<p>\u30b7\u30b9\u30b3\u306f\u3001AI \u30ac\u30d0\u30ca\u30f3\u30b9\u3068 AI \u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u306e\u8cac\u4efb\u3042\u308b\u5b9f\u88c5\u306e\u91cd\u8981\u6027\u3092\u8a8d\u8b58\u3057\u3066\u3044\u307e\u3059\u3002AI Assistant \u306f\u3001\u696d\u754c\u30c8\u30c3\u30d7\u30af\u30e9\u30b9\u306e\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u57fa\u6e96\u3092\u6e80\u305f\u3057\u3066\u304a\u308a\u3001\u5b89\u5168\u306a\u30a8\u30f3\u30c9\u30c4\u30fc\u30a8\u30f3\u30c9\u306e AI \u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u304a\u5ba2\u69d8\u306b\u63d0\u4f9b\u3057\u307e\u3059\u3002\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f\u3001<strong><a href=\"https:\/\/trustportal.cisco.com\/c\/r\/ctp\/home.html\" target=\"_blank\" rel=\"noopener\" title=\"\">\u30b7\u30b9\u30b3\u306e Trust Portal<\/a><\/strong> \u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002  <\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"heading5\">\u307e\u3068\u3081<\/h2>\n\n\n\n<p>\u4ee5\u4e0a\u3067\u7d39\u4ecb\u3057\u305f\u8abf\u67fb\u7d50\u679c\u304b\u3089\u3001AI \u306f\u5358\u306b\u8a55\u5224\u306b\u9055\u308f\u306c\u5b9f\u529b\u3092\u6301\u3064\u3060\u3051\u3067\u306a\u304f\u3001\u79c1\u305f\u3061\u306e\u50cd\u304d\u65b9\u3084\u3001\u3084\u308a\u53d6\u308a\u306e\u65b9\u6cd5\u3092\u5909\u9769\u3055\u305b\u3064\u3064\u3042\u308b\u3053\u3068\u304c\u308f\u304b\u308a\u307e\u3059\u3002\u3042\u3089\u3086\u308b\u3084\u308a\u53d6\u308a\u306b AI \u3092\u30b7\u30fc\u30e0\u30ec\u30b9\u306b\u7d44\u307f\u8fbc\u3080\u3053\u3068\u3067\u3001\u751f\u7523\u6027\u3001\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u3001\u3044\u307e\u3060\u304b\u3064\u3066\u306a\u3044\u30ec\u30d9\u30eb\u307e\u3067\u9ad8\u3081\u3089\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002Webex AI \u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u5b9f\u73fe\u3059\u308b\u672a\u6765\u306e\u50cd\u304d\u65b9\u3068\u9867\u5ba2\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u306e\u3042\u308a\u65b9\u3092\u53d7\u3051\u5165\u308c\u3001\u7d44\u7e54\u306b\u3082\u305f\u3089\u3055\u308c\u308b\u6539\u5584\u3092\u5b9f\u969b\u306b\u4f53\u9a13\u3057\u3066\u307f\u3066\u304f\u3060\u3055\u3044\u3002  <\/p>\n\n\n\n<p>Webex AI \u306b\u3064\u3044\u3066\u8a73\u3057\u304f\u306f\u3001<strong><a href=\"https:\/\/www.webex.com\/jp\/ja\/ai\/index.html\" target=\"_blank\" rel=\"noreferrer 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